I have to be honest. I hate the Price Pfister Genesis faucet in my kitchen. The detachable sprayer hand nozzle has broken off in my hand twice. Then last week I noticed a pool of water on the kitchen counter. I thought one of our Brita pitchers was leaking, so I cleaned up the water and didn’t think twice about it.
A few hours later the water was back again. I put Sedagive? on alert and sure enough, the damn faucet was leaking.
I called a plumber out and he offered to replace the sink: for about $400. “That includes labor,” he said, as if that made it much better.
I put in a call to Price Pfister to request replacement parts. I was hoping that the plastic cartridge that controls the water flow was to blame. Luckily Price Pfister has a lifetime warranty and they sent the parts out free of charge. Not so luckily, the faucet went from slow leak to “holy crap” less than 24 hours later. Sedagive? duct-taped a plastic bag around the base to funnel the leaking water into the sink basin. We turned the water on underneath the sink when we needed it, but otherwise left the water off until the spare parts arrived.
Only one of the three replacement parts came with any instructions, but there were no overall instructions on how to replace the cartridge on the Genesis faucet. Here’s what I did.
What You’ll Need
- Philips head screw driver
- Flat head screw driver or knife
- Channel locks or similar squeezy-tool thingy
- Price Pfister part #941-7110, #950-0130, #950-0160, #974-5050
- Take the Price Pfister label off. There’s a screw behind the little Price Pfister name plate. Pry it off with a flat blade screwdriver or perhaps a knife.
- Unscrew the faucet handle. You’ll need a philips head screw driver.
- Take the faucet handle off and unscrew the metal fascia.
- Use the channel locks to unscrew the existing plastic cartridge retaining nut. I was nervous about deforming the plastic too much, but don’t worry about it. You’ll use the brass piece when reassembling your faucet and you can just throw this away. Did your faucet leak all over your wood floor like mine? In that case, squeeze the shit out of the plastic nut in revenge.
- Remove the old cartridge. Mine was completely chewed up. There were little plastic shavings all over the base of the cartridge, and a large amount spilled onto the sink.
- Put the larger rubber washer around the base of the brass cartridge housing. My faucet didn’t have this part originally.
- Gently push the washer into the base of the faucet. Don’t push the washer in too far. You want the washer to be flat.
- Put the new cartridge in. It’s keyed to only go in one direction.
- Screw the brass retaining nut on. Tighten it with your hand, then do another half turn with the channel locks.
- Put the smaller rubber washer around the top of the retaining nut. This one goes on more easily than the larger washer.
- Screw the metal fascia back on.
- Reattach the handle. Don’t over-tighten this, as the plastic lever of the cartridge is already prone to wear and tear as evidenced by my old one.
- Put the Price Pfister name plate back on. Or not. No one will know except you. However you might need your memory jogged when you have your next problem with your Price Pfister faucet.
- Work complete. Notice the new washer, which wasn’t there before.
One thing I noticed was that the replacement parts Price Pfister sent me seemed to be more durable than the originals. The retaining nut washer was originally a thin sheet of plastic. Now it’s a more formidable feeling rubber.
The biggest difference is in the cartridge retaining nut. The original one was a soft plastic. The newer version is brass.
So far, so good. Not even a drop about three hours later. I’m going to turn the water off over night just in case. With a Price Pfister faucet, every day is an adventure.