By October 6, 2008

Motoport / Cycleport Ultra Air II mesh kevlar jacket goes back for a refund

With all of the riding and motorcycling mishaps last week, I neglected to post that Wayne Boyer of Motoport has broken his usual policy and offered to take my jacket back for a refund. You can read the whole saga if you haven’t been following along. The short story: I sent my jacket back for alterations twice, was dissatisfied, called for a refund, was told that because the jacket was now custom a refund was impossible, I posted about it on the Internet, Wayne emailed me in rebuttal (which was also posted), and now we’re here.

My jacket was sent back last week and should arrive on Monday. I am not sure how long it will take Motoport to process my return. Once I have my money back and this whole event is closed I’m going to update my Internet posts with how the situation was resolved.

I am thankful that Wayne decided to take the jacket back. It’s against Cycleport’s usual policy, but hopefully I will get my cash back in short order. I feel better, but keep your fingers crossed. We’re not out of the woods yet.

Posted in: motorcycling

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