It’s approaching summertime here in Virginia, and after Lady Jaye and I went on a hike Saturday (more on that later) we knew it was time to break out the flea and tick medication for our dogs Porter and Rosie. I normally get FrontLine, but it was over three times the price of any other topical flea and tick product. I don’t remember it being so expensive. We purchased SentryPro XFC instead.
SentryPro XFC promises to kill fleas, ticks, mosquitoes, flea eggs, and flea larvae for up to three weeks. Sounded good to me. We bought two appropriate dosage sizes and applied them as directed to Porter and Rosie. Unlike other medications that go all the way to the base of the tail, SentryPro XFC is only to be applied from the base of the neck to halfway down the back. I thought this was odd, but didn’t think much more about it at the time.
Everything seemed to be going fine, and Lady Jaye and I went out for a bite to eat. We came home about three hours later. Rosie was flicking her tongue around, as if she was trying to get a funny taste out of her mouth. She drank some water, ran around, and then licked the side of the couch, tail wagging. Both dogs were scratching, but I chalked that up to the fleas biting for one last time before the SentryPro XFC put them to sleep … permanently.
An hour went by, and Rosie was still air-licking. She was also hacking and dry-heaving. I figured that Rosie had licked some of Porter’s treatment off his back. This would explain why we were directed to treat only halfway down the spine, so that the dog couldn’t lick off its own dose. I called the hotline on the back of the SentryPro box and talked to a very nice and helpful lady. She said that it was okay that Rosie ingested just a small dose, and gave me a tip to help soothe her mouth. I put two tablespoons of canned tuna fish juice in a bowl and made Rosie drink it. I think put one tablespoon of tuna fish juice in a small bowl with water, and gave it to Rosie. I made another one for Porter, just in case. After some coaxing, Rosie and Porter quite happily drank all of their nasty tuna water. The hotline lady asked us to watch Rosie to see if she if her dry heaving continued and be wary for a bloated stomach. If Rosie kept trying to vomit and wasn’t producing anything, her stomach could become distended. Another hour or so passed, and Rosie stopped licking. Things were looking up. We all went to bed, cradling Rosie like a baby in my left arm as usual.
It’s a good thing for Lady Jaye that I stay up late watching UFC. At about three in the morning I heard Rosie wretch. I turned just in time to see Rosie projectile vomit a huge chunk of grass towards Lady Jaye’s sleeping face, just inches away. Calling on the spirit of Caine from “Kung Fu,” I snatched the flying lump right out of the air. I cleaned everything up, and Rosie went back to sleep, her tail wagging gently. I thought we were out of the woods, but Sunday would bring a new set of problems with SentryPro XFC.
Both Rosie and Porter started shaking their fur as if they were wet. They were scratching themselves incessantly. Porter especially would shake his head, as if he had something in his ears. Lady Jaye and I scratched them whenever things seemed particularly bad, and this brought them some relief. Yay for fingers. The dogs were otherwise happy and energetic. They ate their food and drank water throughout the day. I did notice that Porter wasn’t as excited about his mid-day snack of carrots as usual, but I figured he was just tired of me giving him carrots as a treat all the time.
The itching and shaking continued well into the evening, and when I came to bed at about 1AM this morning, Porter couldn’t lie still. He’s tromp around the bed, lie down, then jump up with a start as if something had bitten him. I could hear him nibbling in the darkness, then he’d switch positions in the bed. I watched television for about an hour, but Porter didn’t stop his stomping itchfest. He eventually woke Lady Jaye up, and she got online to find out what problems other people were having with topical flea and tick medication. Symptoms reported online included: shaking as if wet, panting/heavy breathing, lethargy, and seizures. Apparently anything other than FrontLine can cause severe problems, including kidney failure and death. Fucking awesome. We decided to give Porter a benadryl to help him sleep. We all zonked out shortly thereafter, Rosie acting like a loaf of bread in my arms again.
I called our vet this morning. Since they don’t use SentryPro XFC or recommend anything other than FrontLine, they didn’t have any specific suggestions other than to give Porter and Rosie a bath. She suggested only using FrontLine in the future, no matter if I bought it from them or somewhere else. This echoed the sentiment we found on the Web, and whether or not this is true or just word of mouth marketing remains to be seen. I’ve used FrontLine on several dogs for several years without a problem, including Porter and Rosie. So there may be a kernel of truth in there.
I gave Porter and Rosie a bath after hanging up with the vet. After drying Porter off with a towel, he crouched down in the play position, wagging his tail. As soon as Rosie jumped out of the tub they started chasing each other. I heard Porter drinking water a few minutes later. I don’t think we’re out of the woods, and I hope they are just having a temporary allergic reaction on their skin due to the SentryPro XFC, but things seem better. I am going to keep an eye on them today to watch for the more dangerous symptoms. They seem happy for now, but please keep your fingers crossed for our pups.
Please sign Mike P’s petition at http://www.petitionspot.com/petitions/sentryproXFC.


That’s really crazy. What’re the active chemicals in both products? I’m curious to the reason as to why the frontline stuff is non-deadly as opposed to the other brands.
The higher price obviously is We-Won’t-Kill-Your-Pet Insurance. :)
That sucks. “The” vet we attend also prescribes Revolution (safe for young puppies and has heartworm medicince in it too). No problems with Maggie so far. She has been on it for 3 going on 4th dose.
How are the puppies today?
Thanks for the well-wishes so far, everyone. Porter and Rosie did better yesterday, less scratching and shaking, but they are still scratching and shaking nonetheless. They are still eating and drinking water as normal, which is what I’ve been watching the most. If they stop drinking water it could be a sign of kidney failure.
They laid under my feet all day and right on top of each other while I worked. If I went downstairs, they’d follow me, then sit right next to each other. They know something is up.
Porter slept much better last night — or I was too tired to notice him Godzillaing around in the bed. I’m not sure. :)
Scary scary! I’m glad the pups are doing better. I’m surprised there hasn’t been widespread news coverage, if it’s that bad.
How are the pups doing now … any improvement? We applied SentryPro XFC to ouy American Escamo Cyrus Friday evening. This was the first time that we used it. In the morning, Cyrus was panting heavily, shaking his fur and could not lay still. Any time he tried to sleep, he would jump up, as if he was poked. We were very concerned that Cyrus was having a bad reaction to the SentryPro XFC, so we gave him a bath to wash off as much as possible.
The bath helped, as most of the heavy panting stopped, but the shaking and jumping around continued. I worry that the SentryPro will distroy him, if it does not wear off. I’ll stick to flee colars from now on and never put any chemical on him again.
Hi John, I’m sorry your dog is having problems with SentryPro XFC also. Your symptoms sound a lot like Rosie and Porter’s symptoms. It took about four or five days after this post for Rosie to finally stop shaking. Porter was better after about two days.
Both dogs have fully recovered. Like you, we never intend to use SentryPro XFC on our dogs again. We will use Frontline next time.
You may want to consider giving your dog a dye-free benadryl before bedtime to help him sleep better.
Best wishes from Gibberish, I hope Cyrus has a total and speedy recovery.
It’s very encouraging to hear that Rosie and Porter have fully recovered … thank you for the update. The vet indicated that there is no antidote or treatment, beyond washing it off, monitoring for more severe symptoms and waiting for the absorbed chemicals to attenuate. Some symptoms can be treated to improve comfort, during recovery. Cyrus has not developed any other symptoms and appears to be slowly improving. We had also used Frontline in the past, with no problem except for some initial irritation after application, lasting only an hour or two.
These symptoms all sound far too familiar. Last night around 7 pm I treated all 3 of my dogs with SentryPro XFC. By 3:00 am, the jumping, wimpering and tremors forced me into such concern that I took all 3 dogs into the shower to try and wash off this wretched product. Another strange symptom seems to be that when they drink (tiny sips) of water, they immediately shake their heads as if they have just ingested Clorox. What the hell is in this crap and why is it still on the market? I hope to see signs of relief soon. If not, its another $500 day at the vet.
June:
Cyrus fully recovered in about 7 – 10 days. His last symptom to depart was a twitch in his right hind leg. The first few days is when he had the most severe symptoms. The pesticides in this project must affect the nervous system. I called our Vet, but there was nothing they could do except give him intravenous fluids if he was getting dehydrated. We did not need to do that, as Cyrus was able to eat and drink water.
The cautions listed on packages of these products, concerning human contact, is an indication of their toxicity. If it’s toxic for us, it’s toxic for the pet.
The good news is that the dogs listed on this web site (Porter, Rosie and Cyrus) have all fully recovered. If your dogs follow Cyrus’s experience, you should see some improvement by Monday or Tuesday. The first two days were the worst.
I know it’s very difficult to watch you pets suffer, because you feel so helpless. Hang in there.
I just treated my 6 1/2 month old mini daschund Bogey with this product and my 17 year old cat Jezebel with the cat equivalent. I had to wash the product off Bogey within 2 hrs of application. He started foaming at the mouth and would could not find a comfortable place to lay and was driving me nuts bouncing around. It has been about 35 minutes since the bath and he is in a heavy sleep, I am keeping one hand on him monitoring his breathing and it was very labored earlier on.
Has anyone else experienced bad reaction in cats with this product? Now I am very very afraid especially with Jezebels age and she will not let me bather her!
Any input or words of encouragement would be most helpful.
Hi Christy, I’m sorry to hear about your troubles with Bogey and Jezebel. Unfortunately I don’t have any experience with using this product on cats, although at least you used the appropriate product on Jez — I believe our packaging explicitly says not to use it on felines.
In our experience with our dogs, it’s too late to really wash the treatment off of Jezebel anyway. You may just want to make her comfortable and try to get her to sleep.
You may also want to try to get both pets to drink the tuna “juice” as suggested by the SentryPro support person. It helped Rosie with the air-licking, and may help Bogey with foaming at the mouth.
I am hoping for the best.
Thank you for your response. I am very happy to say that Jezebel is not showing any signs of a reaction. However, we will not be using this product again!
Good news on Bogey as well. He had a really rough couple of hours after his bath and was still really drooling uncontrollably and I couldn’t get him to respond to anything. We decided to give him another bath as he was gnawing at his back paws and he had scratched his neck where the medicine was and I figured maybe I missed some of the medication.
It has now been two hours since the second bath. He is a pretty resilient little guy he is laying here beside me acting completely normal and chewing away.
Needless to say Sentrypro will not be in our house ever again. We don’t skimp for our human children and we never will again for our fur babies! From now on only what the vet recommends!!
Thank you for writing about your experience, if I had not found it this day may have had a little different ending.
Glad to hear that both Jezebel and Bogey are doing well. I’m not trying to worry you, but old cats have “funny” reactions to things and well, Jezebel is a “senior citizen”. You may just want to watch her for signs of kidney problems such as increased intake and “output” of water.
Best of luck!
I’m glad I found this site, to know it looks like all the dogs have turned out to be OK. I’ve just left my Yorkie-Poo with the vet for over-night treatment,as I put this SentryPro on her this morning around 8:00 and she started having similar symptoms as described her(not being able to lay still and constantly scratching and licking her legs). I gave her a bath within about 3 hours of putting the stuff on her (once we saw she was having problems. We took her to the vet earlier in day and he said this was the 2nd case he had seen of this concerning the SentryPro. He originally gave us pill medication to give her and told us to take her home and just watch her. After she had not settled down any after 2 or 3 hours,we called back and vet said to bring her back in and he was going to keep her overnight and hook her up to IV which should help her calm down sooner. Good to hear all of your pets turned out ok from this,let’s hope our Little Katie does too.
OK, My Katie girl came back home after about 20 hours at the vets. She was still having e few problems with scratching and licking last night, but after a good “LONG” night of sleep,she seems pretty close to being back to normal tonight.
Well we discovered Jezebels reaction to the flea drops this morning. She had a spot of hair that was matted and I thought she had gotten into something sticky. I got her fur wet to get the sticky out and much to my dismay I uncovered a rather large red, scabby spot. I inspected further completely against her will and the whole area where the drops were applied is the same way.
I am just sick! We put this medication on her last Sunday and she appeared fine even after Bogey’s episode. I don’t know for sure when the scabs appeared since she chooses not to sit on my lap and love on me since I brought Bogey home. But, I would say by the appearance it has been festering for 3-4 days and she must have scratched at the area and coused it to ooze causing the matting.
I sent an email to Sentry on Wednesday, no reply to date, imagine that! I am drafing a letter at this point that I plan to send to them, the EPA, the ASPCA, and to any pet supply chain that I can find.
Oddly enough I just started a Business Ethics course in the pursuit of my Master’s Degree. We have been assigned to find a company to do a case study of and examine their ethical principals. I think I found my case study.
I just returned from the vet after watching my dog Tioga suffer after I used Sentry Pro XFC on her for fleas and ticks. She started foaming at the mouth, vomited then started pacing back and forth . After 2 hours I washed off the product and called the 800 hotline # .They said to wash her again with dishwashing liquid such as Dawn then to apply Vit E oil on her skin every hour for 4 hours to sooth her skin. I didn’t take their recommendation because I would have to go to the store and waste more time . After watching my dog for a total of 6 hours ,I became more concerned when I saw her stumble, I took her to the vet and I felt quite guilty for using this product. She did not need an IV but received a steroid injection. It’s now 12 hours after using this product and she is finally settling down. I’ve used Frontline in the past and I won’t deviate again. This was frightening.
Hello Sandy,
I’m sorry to hear that Tioga is having this experience. On one hand, it makes me feel good that people have come here to share their stories; on the other it means that we have all learned the hard way about Sentry Pro XFC.
The best thing I can tell you is to hang in there, lots of us have gone through the same thing and our dogs are fine. Keep an eye on Tioga, and let us know how things go.
I bought this stuff for my dogs, a poodle and a dotson. They both had similar reactions. I gave them a bath and a little Benedryl. They finally settled down after almost 24 hours and seem to be okay. I wrote Sentry and Petco about this horrible stuff. It needs to be taken off the market. I’m so mad, I just want to scream!
hello i just used sentrypro xfc on my husky she was acting fine and then she started to act well not like her self i read the post that all have added and i washed her with dawn she is still cryin and stuff but not acting like what you guys have said that your dogs have been like i just dont know what to do its sat and the vet is closed to call them any ideas……..
Hi Heidi,
Sorry about your Husky. Before I posted about our experience with SentryPro I found that smaller breeds had a higher chance for more severe reactions than larger breeds like your Husky. Try calling the SentryPro hotline — the lady who talked with me was extremely helpful. You didn’t mention your dog’s symptoms other than whining, so I can’t tell you if what worked for our dogs will work for yours. It would be better to get suggestions from a qualified professional.
Good luck, and I hope your Husky recovers quickly.
Well we have a dog that also had an allergic reaction to the xfc he is currently hacking dry heaving off and on on the 3rd day we are trying benadryl again to see if it helps. seems there isnt much one can do but ride this out. This is the first time i ever see a bad reaction from a flea treatment. Never again on the sentry brand for me
Hi,
I applied this sentrypro on my little maltipoo and in about an hour he stared acting “funny”. He started jumping around and I thought that he had an allergic reaction to this solution so I gave him a bath about one hour after I applied SentryPro on his skin. Since he did not stop jumping around I went online to see what it could be and I found this website. After reading your posts I went back and gave my dog a bath again and now I am waiting to see what will happen. I hope he will be fine.
Earlier I applied the same product to my mini schnauzer. He kept getting up and wouldn’t stay still. After no sleep for 3 hours I decided something was a little off. He came up to my face for a second and laid his head on my pillow and left a sopping wet spot. The sprinklers had been going on for a while in the backyard and his face was all wet, so I assumed that he had been playing in the water- so I got up to go shut the back door… but it was closed and locked.
Right then I KNEW this was really bad- I hopped online and found these bulletins. I washed my dog with a mild soap. The itching has subsided a little but the foaming/drooling is never ending. I’m taking my animal to the vet tomorrow to see if there is anything I gave give him to stop it from harming him more. He has started drinking a little water and is taking to doggy treats now. Poor puppy- I feel so bad!!! I hate watching my poor baby suffer
Horrible product!!!!!!! Wash your animal immediately!!!
I’m sorry for what you dog went through. Flea season is here and I noticed that our five chihuahuas were having a serious problem with them. I went to my local Petco to buy some flee medicine. I saw that Frontline/Advantix was more costly than SentryPro XFC. I decided to purchase it since the price wasn’t as much. I had the same proble, with 3 of my chihuahuas. One is currently at the vet. hospital due to convultions and seizures. She looks like she is getting better, but I still feer for the worse. She was panting, and shaking as if she was dying of cold. When we took her to the vet. they told me that she had hypothermia and was lethargic due to the medication. The two other dogs weren’t as bad, but medication was still given to them. I hope your dog gets better, and we should try to spread the word that Sentrypro XFC shouldn’t be bought, even though it’s price is much more reasonable than other dog meds.
Hi everyone,
I just wanted to let you know that my dog is OK now. I was so mad at myself for purchasing this product but I did not know how dangerous this product could be.
How can they sell such a product !!!!!! With no warning. My dogs got really sick, one of them is dying and the others are drulling a lot. The vet gave them a bath, and some medicine. Is there something we can do to stop them from selling this product? Something has to be done.
Has anyone written to Sentry regarding the problems with this product? If so what has been the response from the company? It’s my plan to write and request a refund for the product and vet bill.
Martha , How are your 3 chihuahuas doing?
I am wondering, as Laura said,is there something we can do to stop them from selling this product? If anyone has an idea please let us know. I am going to send them a letter but I am not sure that will change anything.
As far as contacting Sentry, I did not do that but I did send e-mail to Petsmart, where I bought it, complaining to them for selling such a product, they replied that it met all FDA requirements, but did give me a number for Sentry to call and said that if you told them the problem, plus had copies of bills and statements from your vet saying that was what caused the problem, they would possibly refund your money and pay you back vet expenses. Sorry but I’ve lost the phone number,but at least you might try them and see.
Sandy. Thank you. 4 of my dogs are fine, but the one is still in the hospital. I hope that I will be able to pick her up today. They told me that she was getting better but they wanted to keep her for observation.
We should contact Sentry and all give them our bills, because it isn’t cheap to keep an animal in a hospital…and they know and have gotten enough complains. Petition to keep them off the market.
This site was a life saver tonight. I treated 2 of my 4 dogs after their bath and within a few hours they both were shaking and licking non stop, I immediately gave them a bath and that seemed to help with the shaking but the licking is still terrible. I am going to try the tuna juice next and hope it helps. This product should definately be taken off the market. I don’t know what I would have done without this site and all the helpful info.
Wendy, I agree this site is very informative. I hope you and your dogs are feeling better.
I bought this product at a local Petsmart and my miniature schnauzer had the same reaction that is described here. I just gave her a bath, but she is still air licking and running around. How long did everyone bathe their dogs and in how much water? I went on the products web site and didn’t see instructions on what to do when this happens and on the box it says it is “normal”.
Hello Stacey. I am sorry that you and the other people who have posted are having a bad experience with Sentry Pro XFC. Unfortunately this is the sort of thing one researches AFTER a problem has happened. I am really sorry.
We bathed our dogs for just a few minutes each, as if we were bathing them regularly. We used baby shampoo. It didn’t help in our case (we probably waited too long).
Wendy: I know it’s been a week, but just in case you come back, I hope that the tuna juice helped. It certainly did with Rosie.
Best wishes to all of those with problems, and please keep us informed.
Stacey:
We bathed Cyrus for about 15 minutes, with the usual dog shampoo, and concentrated on the area where we applied the Centry Pro XFC. We applied it on Friday evening and washed it off Saturday morning. We used a hand held shower wand to rinse him off. The heavy panting and pacing stopped after the bath, but other symptoms (not being able to stay still and twitching)continued for a few days, gradually improving with time. He fully recovered in about a week, with no apparent after affects.
Oh my god I wish I had read this before I put this on my Shiz-Tzu’s, They are having all the same systems. I have given them baths and a little clairetin(spelling?) One can not sit still for 2 seconds, acts like she is being pocked with a hot prod.
I tried the SentryPro XFC on my chihuahua and within 3 hours she was twitching and constantly turning her head from side to side. I knew something was wrong when she could not be still. I called the emergency number on box of the box and they told me to wash her twice with dishwashing liquid. I washed her to get it all off but some of it had absorbed into her skin which caused her to jump up like something was after her and take off running and scratching constantly. Then she started dry heaving. Needless to say I am mad that this product is still on the market. I did not see any “side effects” listed no where on the product. Had there been, I never would have bought this poison.
9-18-07 I put this stuff on my Beagle on Sunday morning and he has been itching like crazy trying to bite his back I just thought that the remaining fleas were biting him on Monday night he was not himself getting some what lethargic and we kept thinking he was going to throw up then on Tuesday morning he just sat and shivered he is still eating. I am taking him to the vet today to see if they can help.
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My husband bought Sentry Pro XFC today
I used it on all 3 of my dogs tonight and within an hour our 16 week old puppy started foaming and slobbering terribly. He doesn’t want to get up and play. I quickly washed all 3 dogs, hoping that our other two dogs would not have the same reation. No Avail. My old dog is starting with the same foaming and whining, scratching. This stuff is terrible. I will be at vet 1st thing in morning with our dogs.
I contacted the Sergeants web site about the SentryPro XFC and they sent me a e-mail telling me “the number of animals that may experience a sensitivity to these products is statistically very low.” I am now finding more and more dog owners are having problems with this product. Sergeants consumer affairs is willing to reimburse me for the product and they ask for me to return any tubes unopened so they can have the product analyzed. I hope anyone who has had the problems I had with this product will e-mail Sergeants and let them know that something has to be done to get this product off the shelves.
WoW! I also wished that I had read some of this before I applied the SentryPro XFC to my Chihuahua/Papillon. She too is going crazy. Won’t sit still for 2 seconds, running around like she is confused and crying. She is very uncomfortable. I have been bathing her concentrating on the area applied but too much has already been absorbed. She is not interested in eating or drinking. Looks like I’ll be taking her to the vet if that doesn’t improve here pretty soon. Now I see why they say to only used Frontline. I just hope this doesn’t get any worse. This stuff should not even be on the market!!!
OMG… I too wish I have looked into this product before purchasing at our local Tractor Supply Store. I used on all 5 of my dogs today, bad move. My 2 year old toy poodle started vomiting about 2 hours after using. I walked into the kitchen to find water all over the floor and just in time to see her vomit. She had been digging at the automatic waterer and had splashed it out all over the floor. She is showing the other symptoms listed, the licking like she is trying to scrape something nasty of her tongue. I have since re-bathed all 5 dogs and gave my poodles tuna water. Her vomiting is now the dry heaves, does this mean better or worse?
I see no reactions from my other dogs, an 11 year old toy poodle , a 4 year old staffie, a four year old aussie and a 7 year old pitty. Keeping my fingers crossed and we will be at the vet in the morning. Right now things seem to have calmed down a little for the dogs but I am a wreck!!!!!!!
I just wanted to add, I will contact The Tractor Supply, Sergeants http://www.sergeants.com and all the rescue friends I have nationwide to plead that this item be taken off the market. I have the box in front of me… Sentry number is 1-800-781-4738 for emergency and 1-800-224-7387 non emergency. Sergeants Pet Care Products, Inc. Consumer Affairs Dept, P.O. Box 540399, Omaha, NE 68154-0399. I am praying for my dogs as well as anyone else’s who was trusting enough to try this poison.
Hi Tina, I’m sorry your dogs are having problems. Unfortunately your toy poodle fits the profile of smaller breeds being adversely affected by SentryPro XFC. I know it sucks to see our dogs in pain and discomfort, but the symptoms should pass in a few days. Luckily, no one has posted that their pet has passed away.
Thank you for posting Sergeants’ contact information. I have written to The Consumerist to enlist their aid in getting exposure on this issue. I also hope they can tell us what to do next. If you want to help, please email Meghann Marco with a link to this post.
Thank you all for sharing your experiences. I am so sorry that they have been so awful but luckily most stories have a happy ending!
I just bought Sentry XFC for my toy poodle. I was going to apply it but started getting curious about the fact that it was SOOO much cheaper than all the other flea meds I’d used. So, I got online to read some reviews. All of the sites I saw had mostly positive reviews and one or two negative ones. Then I found this site and I cannot thank you all enough.
I will be sending this product back as soon as I get it in the mail.
I’ve heard that ordering flea meds online can be a little dangerous anyhow since not all companies are all that strict about verifying that they have legitimate products and not some knock-off. I wonder how well regulated Sentry is. Maybe part of the problem is that some of the products are counterfeit.
I hope that all of your dogs are getting better. Thank you again.
I am really glad that you found this site first — you may be the only person who has actually come to this site before applying it. As stated previously, I’ve had no problems with Frontline, and hope that you find a suitable solution for your toy poodle.
I’m really glad I checked into this before I decided to use it. It’s going back in the package and back to the store tomorrow.
Just had the exact same thing happen with my Westie. Looks like I wont be using anything by Sergeants again.
my 1 year old poodle had a really bad allergic reaction to this product too. after i applied it on her within an hour she started scratching, running and coughing crazy around the house. she did not sleep the entire night. so bathed her at 3 am , but that didnt seem to work, then i gave her benadryl and that didnt work either…its the worst thing that have happened to her…i dont recommend sentry pro xfc. its poisonous
I am having all these same problems after using this product! I am so upset that this product is still on the market. My dog still isnt any better and it has been a week my Vet did put him on some meds to clam him down today which he has slept most the day. I am hoping he will start to improve soon. I am going to follow through and try to get this product off the market even if i have to stand outside petsmart to inform people!!
I applied SentryPro XFC to my puggle last night. This was the biggest mistake I could have made! He was restless all night wimpering and scratching at his back, like everyone else I thought it was the fleas biting him one last time. He wouldn’t lay still, kept scratching and getting up and down. He kept coming to me like he wanted comforted. After being up all night watching this the dry heaves started like he need to vomit. The heaves are still going on. His coughing, sneezing also are horrible at this time. I have tried to get him to drink some water but he isn’t interested. I have given him a bath to try to get it off of him. I hope that settles him down soon. If not, like everyone else I will have to take him to the vet. This product is horrible and should be taken off the market. It’s a sad day when a $ is worth more than our little loving companions that bring us so much joy.
Yesterday late afternoon I applied Sentry Pro XFC to my pug. I was in Pet Smart yesterday and saw their packaging: which had a pug on it. I applied it to Brutus (he comes to the office with me) tossed the package and put the remaining tubes in my desk drawer. THEN I went to rehearsals for a musical I’m directing. THEN I came home and he greeted me at the door! Unusual, because he usually just lies in bed and rolls over for a tummy rub when I come home. Not in this case! He was bouncing off the walls! Going into dark corners. Foaming at the mouth, dry-heaving and generally going berzerk. I gave him a bath and the vet called me at 2am & told me to give him Benadryl 6 mg. He finally slept, but woke up all crazy again, then slept again. He was exhausted. He seems fine now, but I’m not sure if it’s still the Benadryl. I’m taking him into the vets this morning.
I have been having the same problem as well, I have called the company and filed a complaint with them. They are sending me paperwork for reimbursement of vets fees.
Tha lady I talked to was very nice, and said 95% of cases that result in “side effects” are a result of misuse of the product.
I did not misuse the product, I used it as it was labeled.
This needs to be pulled off the market! I am going to be making some web banners for this soon. I will post again once I have made them.
YAY! Bentley is felling better today it took a whole week!! He still isnt back to his happy little self but he isnt running around like a crazy dog anymore. I really cant believe what we have been through this week because of this product. The vet bills the sleepless nights and watching him suffer:( After going through this the best thing I can tell people is to wash there dog in dawn soap as soon as possible give them benadryl and if that doesnt help have your vet give you something to clam them down. I am so thankful to be past the worst of this and will keep working to get this product off the market! Why would someone like petsmart who lead us to believe that they love ours pets keep this on there shelves without any warning of possible “side effects”
Thank God I found this!!!!! My poor dog (Shiz-Tzu) is foaming at the mouth and running around like she is on crack. (She has thrown up 9 times) I just gave her a bath and gave her Benadryl. I know I’ll be up all night making sure she is OK. This kills me how many days some of you said it has lasted. Please post if anyone is going to take this farther to get this off the shelves.
My puggle, Rascal seems to be pulling out of it after I gave him a bath, I just hope no perm. damage will result. I too called the company and when she asked me what problems I was having after I applied the product I told her she had to already know, and she did! They get swamped with these complaints! But of course they are well trained to make it seem like we misused the product, but yet they are so willing to give us back our money and vet bills. It just sickens me they sell this product. Petsmart should be held responsible and any other company that willingly puts this on their shelves. I will never put anything on my pet again without consulting the web for complaints. My mistake.
By the way…I am never going back to Petsmart for anything with as irresponsible they are.
I’ve just read all 62 posts and want to cry. We also put Sentry Pro XFC on our 2 Weimaraner’s and one is having the same reactions listed above. We believe the other one isn’t because we only used one vial on her – she’s over 61#s but she is a much slighter build than our other girl- whom we used both vials on (as directed). We just bathed both of them and bathed the one with the reaction again- using Dawn. I will be calling our vet in the morning. The scary part is our Vet recommended this product because we are having a recurring flea problem. I will be contacing PetSmart (where I bought it) and Sergeant’s. This product is HORRIBLE. We are researching natural alternatives to rid our pets of flea.
I applied this product on my Lhasa Apso (12 years old) and after four hours he started to scratch the spot where the chemical was applied. He didn’t foam or anything else so I just thought that the product is making him itch. After 8 hours, he’s still itching. I wash the product off of him with mild dog shampoo. He was still itching afterwards and could not go to sleep because he has to get up the scratch himself every 10 seconds. I then applied some Witch Hazel on top of the area, it seemed to help a little since now he’s finally trying to sleep without scratching. But he’s still figeting and can not find a good spot to stay still. Since I did not find this site until now, I’m now extremely worry about if my dog will starts any worse reaction like what you guys described. I need to watch him closely and maybe take him to see the vet tomorrow morning if things gets worse. This is all my fault, I did not do a good research before put that thing on my dog. Now he’s suffering because of me.
I am sorry to hear that people are still having problems with this product.
Lynn, I know how you’re feeling; I felt terrible after watching our dogs suffer because I didn’t do any research. Unfortunately until I posted this article there wasn’t much out there. Anyway, the good news is that we haven’t had any fatalities or long-term effects reported here so far, so as long as you keep an eye on your Lhasa you should be okay. I know it’s tough on your canine friend, but don’t be too hard on yourself. You were trying to help, and assumed that the product available on the shelf would be safe to use.
I am a little upset by SentryPro’s assertion that reactions are due to user error. I applied the treatment to both dogs exactly as written on the instructions, with the proper dosages. The trend in the comments here indicate that smaller dogs have a problem with the dosage contained in the SentryPro applicators.
I’m happy to say that my Lhasa is feeling much better today. The figetting stoped and so was the scratching. He’s interested in food and water as usual, and played like he always does. I think I escaped a near disaster this time. I will NEVER put or give anything to my dog without doing a proper research ever again!
Yes, I too had to take two of my dogs to ER vet for use of sentry pro. I will never do it again. I also hear Hartz flea and tick spray can cause these symptoms as well. My dogs are a yorkie and min pin and yes I followed weight dosages, dangerous stuff. please pass on to all animal lovers. this stuff almost took my dogs out. they would act as if something were pinching or biting their tails, running around looking for places to “hide” its been two days we are still having symptoms despite vet intervention, i dont know where we would be without emergency vet medicine. the vet said the dogs were in preseizure activity experiencing neurological symptoms of the chemical in sentry.
Wow, what a bad product. I noticed that after I put this stuff on my dog, my nose started to bleed and then my pup starting running around, wimpering, crying…(Never has done before) and now cannot sit still. I took two showers, and I can still smell that chemical in my nose. My pup (pug) is still restless. I have already given her 2 baths. Its 5:30 am here and now, im waiting for the vet to open.
I am just sick at seeing how many of our dogs are suffering through the horrible side affects which are not listed on the box. I bought Sentry Pro XFC at Petco and applied it to both my pugs. One is scratching where the product was applied but the other one has just stopped foaming after about 12 hours. He hasn’t sat still for 30 seconds and has a nasty wet, raised matted line exactly where I applied the Sentry. I did call the hotline number and washed them both an hour after applying it. After 3 baths each they are still exhibiting adverse symptoms one much worse then the other.
The guilt I feel is horrible and I will make sure no one I know ever uses any Sentry product on their pets. And as far as an earlier poster stated that they were told the adverse reactions were due to misuse, that’s a crock. I followed the directions to the letter as I’m sure you all did as well. I will also be contacting the company as well as Petco. Good luck to you all and your poor lil pets.
After using sentrypro XFC, my pug abby is having these symptons you guys talking about. That’s the reason I’m here because I went on line to find out more info. regarding this product and I found you guys. Hopefully my pug will be all better soon because I’am very nervous about her jumping and foaming 24 hrs. after I applied this product on her shoulder area.
I brought my dog (Widget) over to see some family and they live out in the middle of nowhere. So when we got home I knew she was due for her flea treatment so I stopped by petsmart on the way home. I bought SentryPro XFC and within 1 hour I noticed that Widget could not sit still, then I noticed the drooling. I figured since we had cooked some wings she was drooling becuase of the food and payed no attention to it. After about another hour there were pools of dool on my bed and Widget was biting and scatching at the base of her tail and crying. I was so worried I called the hotline and promptly gave her a bath with dish soap. Well I applied it at about 7pm and now it is 4:11 am and both me and Widget are still up. She seems to have settled down but she still keeps getting up and down every minute or so. I cannot believe petsmart would sell a product like this! I am going to raise holy hell tomorrow and being both sleep depreived and scared beyond belief I pity the person who will have to deal with me. Thank you for your website and the VITAL information
How unfortunate I found this website after putting the Sentry Pro XFC on my doggie. He is a Saluki & never had any reaction or problem w/ Advantage. I was very hesitant to purchase the Sentry Pro from Petco because it was so much cheaper but after asking 3 sale associates if they had any complaints & all said no, I decided to give it a try. Big mistake, just like everyone is reporting same symptoms + vomiting. I put him in the tub & tried to remove all the product. He seems to be calmer & more relaxed now but still has that funny taste in his mouth. Watching to make sure he is eating & drinking water. What a horrible product, i can’t believe they leave this on the market & display it so promiently in Petco. Everyone should complain & return their products to whoever sold them this poison.
I am very grateful that I found this site. I have never had any problems with over the counter flea meds in the past. I thought this was an interesting new product that would help my pet. He was crying this morning, while I got ready for work. I blew it off thinking there must be a new female dog in our neighborhood in heat again. I was dead wrong. I let him outside and all he could do was roll in the mud. He was a dog possessed. We bathed him right away, realizing the flea meds were causing an adverse reaction. He couldn’t sit still. Just ran all over our house, rubbing on the furniture and carpet non-stop. We couldn’t even hold him. He would jump up and act like he was being shocked. Benadryl is the answer. I hope this doesn’t last a week. Our dog is a bichon mix. He is completely miserable. At least now he is finally sleeping. I will check him in the morning. We’ll see what our vet recommends. Thank you all.
I am so ashamed I was cheap and did not go get Frontline. After facing this same thing last night with our Daisy after about 90 minutes. 7 baths later since the warm water seemed to sooth her, it is better. I found this while the wife was on her way to the store at 11pm. we forgot the benedryl but i will snag today in order to assist he a bit in sleeping tonight. (us too)
Petsmart will be visited with this information and me expecting a refund.
Decided to check out this site while searching for info about Sentry Pro flea drops. I bought the product, as well as the flea shampoo about 6 months ago. (bought at Petsmart)
I used the shampoo first, and bathed my largest dog first — Stumpy, my American Bulldog, who is white. Wet him down with water, then applied the shampoo (did not wear gloves as recommended on the label). As soon as I applied the shampoo to the areas most affected by noticeable fleas — on his hind end! — and started to lather it up, the whole area started bleeding. (I have never used a flea shampoo before, so I didn’t know what to expect. I thought this was normal.) However, I did not leave the shampoo on him for the recommended 5 minutes because my hands were beginning to burn. Rinsed him thoroughly, then re-shampooed with our normal Oatmeal Shampoo, and he ran around the house rolling around and rubbing on stuff — which all of my dogs normally do after a bath…
Put my Rat Terrier in next. Also a ‘white’ dog, but 70 pounds smaller than the big one. Same thing happened with the ‘bleeding’. Shortened the sudsing time, rinsed and then washed again with the Oatmeal Shampoo. Then I kept rinsing with clear water because by this time my own hands were really burning. (and I had rinsed my hands with a lot of clear water for a long time…)
3rd dog went into bathwater that the little one just got out of (had shampoo in the water, but it was diluted in a bathtub almost half full of water). My Pit Bull, Conan, has extremely sensitive skin — (used Hartz flea spray on him once and he had a severe burning reaction to it, so I never used that again)so I did not use the flea shampoo to suds him up. Wet him down with the ‘used’ bathwater, but then just shampooed him with regular Oatmeal Shampoo, and rinsed him with clean water. He did not ‘bleed’ like the other two did — and he also did not roll around and rub all over the floor or the furniture like the other two did…
Ended up re-bathing the other two dogs in clear water and more Oatmeal shampoo, and took a shower myself. (my skin was burning from where they had shaken off on me getting out of the tub)
Waited a few days to apply the flea drops. I have used several different brands in the past, so I applied it as I normally have done. (the whole way from the shoulder to the base of the tail — especially since the Bulldog had his worst infestation in the hindquarter area.) He ran around as if he were lit on fire. I just thought that this was because the fleas were biting him. My small dog did not have any problems till later. My Pit Bull was the one who started shaking and scratching, throwing up, and then became lethargic. All three would not stop licking!
So I bathed them all again. (and I did use dish soap this time) Wish I had known about the tuna.
None of them got sick enough to warrant a trip to the vet, thank God.
Had not realized that this particular product affects the nervous system. How dumb I am. I used to work at Petsmart as a dog trainer, then worked for a few years at the local Humane Society. I have done tons of research about ‘nutrition’ and caring humanely for pets, but I sure did not know about this. Should have known better — businesses like Petsmart and Petco sell products to bring money to the bottom line, even though they promote “pet-friendly” stores.
I, too, will contact my local Petsmart store, as well as the corporate offices about this product. It would not be a bad idea to contact the Better Business Bureau, as well. They may be able to help take this product off the shelves, and off the internet.
[...] severely, caused him to vomit, gag, shake… it didn’t take much time until we found this website (Problems with SentryPro XFC flea and tick medication | Gibberish Is My Native Language) which says it’s been linked to seizures, kidney failure, death… We washed it off of him that [...]
We just has the same problem. We applied it to a 7 yr old standard poodle and a 2 yr old mini dachshund. They were fine for around 7 hours at that point the poodle started to vomit and thee dachshund started scratching and being really restless. We washed off the product with dog shampoo. 15 minutes later the poodle started to tremble and stumble around like a drunk sailor. Washed again 2 more times with dish detergent after talking to the hot line. – 15 minutes after that poodle had a full blown siezure. She spend the night at the vets.
The dauchshund is still itchy, but seems to be normal otherwise. I too called the hotline just before the Poodle siezed. They were helpfull, but they kept assuring me that the product was not toxic – now I know why-they know full well they are liable.
The product is definately toxic – I’m a chemicial warefare defense officcer in the Air Force reserves and am fully versed in all of the agents. The product acts EXACTLY like a nerve agent. The comment from Seargents that its not TOXIC is a bold LIE. In fact the first injection that the vet gave the poodle was diazapam – which is a anti siezure medication that is, not by coincidence, one of the components in the anti-nerve agent kits issued to troops.
We are going to pick our poodle up from the emergency clinic in a couple of hours and are praying she has no lasting symptoms – The vet felt she would recover. I’m looking at a $600.00 vet bill – I’m definately going to press Sargents for reimbursement. I’m going after PetSmart as well to get the product pulled.
These dogs are like our kids and I too cant help but feel guilty for poisioniing them – even if unintentionally. That feeling is wearing off now though and being rapidly replaced with Pissed.
I’ll post again to update on Sargents and PetSmartss reactions.
John
I bought the Sentry Pro XFC at Tractor supply, but for some odd reason did not want to use it but did not know why. I drove over to the Vet and paid 3 times the price for Frontline Flea and Tick. I just put it on and still have the Sentry Pro XFC sitting here un-opened. I decided to do a rewiew of the product before putting on the shelf for later use. I am so glad I found this site and can take this crap back for a refund, or do someone a favor and flush it down the toilet. This is over the edge how a company can sell stuff like this which is almost life threatening to our pets.
Rod
WE just used this product last night and one of my dogs is so sick. She was up all night salivating and today is tremering and wont lift her tail. We bathed her last night and again a little bit ago. Plain water seems to irritate her mouth so I keep making her beef broth and chicken soup so she will drink more fluids. The lady at the hotline said she would be fine but this is not fine! Sadie is such a sweet dog. We followed the package exactly but she must have licked it off Ultra’s back. He is fine. My husband and I were up until 4 in the morning with her. This Sentry Pro XFC is horrible. I just googled it and found your post as well as the register for pesticides. I will never buy this product again and think it should be taken off the market. I am relived to hear that your dogs are all ok.
I am so angry, I just emailed Sergeant’s to let them know how upset I am! Please tell everyone you know about this maybe we can save a dog from this discomfort!
Update on Poodle and Dachshund:
Poodle recovered after 12 hour in Vet emergency care. Dachshund initialy only showed fever. Next day she had minor siezures and had to be taken to the vet for IV fluids and monitoring – (yesterday).
Today both dogs have recovered fully – total of three days needed to recover WITH emergency care by Vet – I dont know how long it would take without Vet care or if they would have even survived.
Hot line told me the same thing “they’ll be fine”. If your animals are sick DO NOT WAIT – do NOT follow the hotlines advice – get them to the VET. As a minimum it will reduce the recovery time. Addtionally they can report the even to the FDA/EPA.
Petsmart did not pull the product – Manager said that he would talk to the buyer – whatever that means. Seargants has asked me to submit all the recipets for vet care for “review”. Not happy with either response.
Its been a realy traumatic and sad course, just very thankfull are dogs are on the mend.
John
Hi John,
I am glad your two dogs are getting better. Good advice on taking the dogs to the vet right away — especially the bit about them possibly reporting the reaction to a monitoring authority.
If you don’t mind sharing, could you estimate the total amount of your vet bills with us, please?
Hi, just took sadie to the vet. He said they have an antidote and we should have brought her right away. Too bad the Hotline said she would be fine and didn’t need to see a vet at this time. So she is on an IV, staying overnight and they will push the antidote every 8 hours or so. If this happens to your dog take them to the vet no mattter what time or what the hotline says. I emailed everyone- EPA, Petco, Petsmart and every other retailor of this product. My husband just called Petco and went completely beserk, now he is calling the 800 number back to tell them how horrible they are. Dawn and Tuna water? I wish she would have said- go to the vet and they can prevent nerve damage. Our vet asked me- was it Heartz or Sergeants? When I walked in the door. Obviously this problem is huge!! Why isn’t anyone doing anything about it? My vet said she may have permanent nerve damage and damage to her internal organs! I can’t believe this is happening!! He said her heart rate was twice what is normal, her eyes are dialated and it feels to her like pins and needles all over her body. She can’t even move her tail. They are doing blood work right now to see if her organs have been damaged too badly…Please pray for sweet Sadie and don’t buy this product- Sergeant’s Sentry Pro XFC.
Costs so far for treatment of both animals is
$430.00 for the Poodle’s ER Visit (kept from midnight until 7:30am)
$50.00 for follow up with our regular Vet
$50.00 for IV + sedative for Dachshund (kept from 9am to 5pm same day)
Addtional Costs:
$45.00 for the nerve agent – I’m mean for 2 boxes of Sentry Pro XFC
$60.00 to replace collars, bedding and food/water bowles (we threw out any thing that might have had the product transferred onto it)
We plan on asking Seargents to reimburse us for the cost of the product and the vet bills ~$600.00.
John
I used this product when Frontline failed us this summer on my 14 year old Siberian husky. We haven’t had any problems whatsoever with the product. He suffered no illness, but he also suffered no more scratching. Since I am seeing so many small dogs, it makes me wonder if they are making the dosage for smaller dogs too high :(
Hi Kat,
That has been the under-the-breath reasoning here as well. The supplied dosage may indeed be high. Most of the complaints occur when the product is used on dogs of fifty pounds or less. I do recall at a husky owner and a Weimaraner owner reporting issues.
John, that’s a hefty price tag, and I’m sorry to hear of it. My experience makes me think twice before I complain about the cost of FrontLine, which I am currently using to treat my dogs.
I have 3 Chihuahua’s and a Dachshund and I bought this Sentrypro XCF on Wednesday thinking it was going to work good. I bought it at Petco and it was not as expensive as the other name brands and it said on the box works faster and better then frontline so that caught my attention. Not thinking nothing of it I usually use Revolution which works good on my dogs but I thought I would try this. Anyway I got home and put it on all of my dogs. Imidiatly my 1 year old Chihuahua (Charlie) started coughing and hacking but he does that alot anyway so I didn’t think nothing of it. 2 hours later he started throwing up salava. My daughter picked him up and he was foaming at the mouth I really still didn’t think anything of it I tought he was just getting sick. Then my 7 year old Chihuahua (Gizmo)jumped up on the couch and I always love on him so as soon as he jumped up there I picked him up to kiss him and his mouth was all wet so I looked at him real good and he was foaming at the mouth and salivating really bad. Then I got worried when he started throwing up salava because he very rarly gets sick and when he does he gets bad sick so I was really worried.
So I still didn’t put two and two together I had some vomiting medicine for the dogs that I got a few months ago at the vet and I gave both of them a pill I just was wondering if the dogs had got into something. Then I started watching the 3 year old Dachshund (baby girl)and she was running back and forth all around the floor scratching her whole body on the carpet and couldn’t stay still and I didn’t know what was wrong I just thought the fleas were biting one last time. As time went on Charlie got sicker and sicker he kept salavting and throwing up and coughing. I watched my smallest Chihuahua 4 year old (Tiny) my favorite my baby and nothing was wrong with him he didn’t act like he was sick or anything. As time went on Baby girl started foaming at the mouth and kept licking alot in the air and still scratching alot. Then Tiny starting running around really fast like someone lit a torch at his hind end he started twisting his body up like a prezel and walking sideways his legs would kick up behind him like he had no control of his muscles. I then decided to give them all baths almost 3 hours later. Tiny and Charlie didn’t get much sleep that night Tiny kept running all over the bed like something was on fire under him and he would not lay down at all. Gizmo who likes to scratch on the bed to make him self comfortable before laydown just ploped his butt down where I sat him on the bed and didn’t move all night long. The next morning none of the dogs were vomiting or salivating or foaming at the mouth but all humans in the house got up with sore throats. Charlie kept bitting at his back feet really bad baby girl kept scratching her back with her feet and then bitting her back feet and nails Gizmo was walking really slow like his muscles were sore and Tiny still running around like he was on fire and rubbing against furniture and still twisting up while walking then bitting on his back feet and nails. I gave them all baths with Dawn dish soap at that time and hoped it would go away I did go out and buy Tuna to give them Tuna juice last night they all drank it no problem. I ended up having to give Tiny another bath with Dawn dish soap in the evening because he couldn’t sit still he was still running really fast and twisted up and scratching alot. Last night all the dogs were pretty much better still bitting at feet some Gizmo hasn’t scratched once since his first bath but he still is acting like his muscles are sore he is walking really slow and still just falling to sleep where you lay him instead of making him self comfortable like he used to do. Tiny didn’t get ANY sleep at all last night he ran around on my bed all night long like something was bitting him or something. I wanted to try benadryl but I have childrens benadryl and I dont know how much to give them I did give them a little but I dont think it was enough because Tiny still didn’t rest last night. Today all of the dogs acted pretty much normal baby girl and charlie were still bitting at there back feet some but not as much and Gizmo seemed alright. Tiny still not better at all still running around the only time he rest is if we hold him in our arms like a baby he will sleep but if we put him down he still runs around really fast twisted up and scratching against furniture. Please tell me this will get better Tiny is my baby and I bottle fed him when he was a baby his mom died when he was 6 weeks old but he was a premie and he still needed his mom I carried him every where I went his suger kept droping and I had to show him lots of love and attention to keep him alive when he was that little he finally got well enough at 5 months old to start being a regular pup and now he is 4 years old and I am bonded with him for life. He is like my baby. I don’t like to see him suffer like this I feel so bad because I did this to them and now he is taking it the worse. If anyone can tell me how much benadryl to give him I would really apprehciate it.
Thank you
Debra
I wanted to add that I called the emergancy number last night about this product and they told me imeaditly that I OVERDOSED my dogs before I even told them how much they weighed or which dosage I bought or anything. After telling me that they asked me the EPA Reg. number I told them and they told me again yeah you over dosed three of the dogs especially Tiny and that is why he is acting the worse. This is all bull I did not over dose my dogs I bought the right one for thier weight I would not make a mistake that bad. I told her over and over that I didn’t over dose them and she told me yes I did. Then I told her well tell me why the 15 pound dachshund was acting the same way if she fell into the same catogory of the right weight and according to her I only over dosed the chihuahuas not the dachshund. She told me that she just had a little bit of a reaction and that what the deal was that this medicine causes a tingly sinsation on the dogs like when your foot falls asleep so she was just probably feeling that and it was bothering her she told me that benadryl would not work because it was not an allergic reaction that it was an OVERDOSE and that the only thing I can do is wash them with Dawn dish soap and put vitamin E on the area of application and in between the toes and pads of feet real good that this will sooth the tingly sensation. It makes me so mad that they just atomatically turned it around on me telling me that I bought the wrong one and over dosed three of my dogs. They need to take the stuff off the market because if it was an over dose then it wasnt my fault and I still dont see how they can say that when the 15 pound dog acted the same way with foaming at the mouth and all too.
I also wanted to add that I did give Tiny and Charlie some benadryl last night and they both slept all night with no problems and they ALL seem to be doing better except Baby girl which is the 15 pound dog and she didnt sleep at all she ran all over the house back and fourth scratching on the carpet so she is still having simptoms. All the others are all seeming to act normal again.
Debra
Hello, I just wanted to take this opportunity to add my experience with SentryPro XFC to this blog. My little Rena, l0yr. long-hair chihuahua recently died after using SentryPro XFC. I bought the appropriate dosage for her and used it exactly as described on the package on a Friday evening around 9:30pm. She immediately began running around in circles and had a hard time settling down to go to sleep. I thought she was just getting bit by the fleas on last time before they were elimininated. On Saturday she was somewhat listless but still moving around some. She did not have any appetite nor did she want to drink water. I again thought that she would be better as time wore on. By Sunday morning she was throwing up and had foam around her little mouth. She had become pretty weak by this time as she still had not eaten or drank anything since Friday night. I let her outside to go to the bathroom and she acted like she was confused and just sat in the pile of leaves and brush. By this time, I had figured it was the SentryPro and brought her in the house and gave her a bath to wash off any remaining poison that may be on her. By Sunday evening she was hardly moving but still able to jump up and down off the sofa. I called the vet on Monday morning at 7:30am to make an appt. as she was steadily declining and was not very weak and vomiting had increased. After getting showered and dressed to go (Rena lying on the sofa propped among pillows) I went to the door to let my beagle outside and I heard a thump. Turning around I found Rena on the floor..limp and motionless. It is now about 8:30am, I immediately called the vet and told them if I had to wait til 10am my dog would be dead. The vet told me to bring her in immediately. Within 5 minutes she was at the vet’s office. They had to use Atropine to restart her heart as it has slowed way down, IV fluids as she was dehydrated, they had to warm her body with blankets, blow dryer, and heat lamps. She had aspirated emesis into her lungs. Within 4 hours she began having grand mal seizures. She began vomiting blood. After consultation with the vet, the vet suggested there was no help available for Rena. Her kidneys and neurological systems were damaged beyond recovery. Rena died. I have been devasted by my loss. No one or no animal should have to endure the pain we have experienced! I called PetSmart and was told they would look into taking it off the shelf. I have not been able to follow up on this issue as I had to have emergency surgery myself within a week of losing Rena. DO NOT USE SENTRYPRO XFC ON ANY ANIMAL! IT IS POISON!!
Glenda:
So sorry to read of your loss.
John
Glenda, I was absolutely horrified to read about Rena and your experience. I was afraid of the day that I would log into Gibberish and find a comment on this article that contained a fatality. I am so very very sorry for your loss.
I am going for forward this thread to The Consumerist again, please email them at tips@consumerist.com with the link to this article:
http://journal.drfaulken.com/?p=581
Let’s get the word out and try to get some answers before we lose another pet.
Glenda, I am so terribly sorry.
[edit]
After emailing with Glenda, here’s a picture of Rena. Rest in peace, little one.
Glenda,
Sorry to hear about Rena it is terrible. They really need to take this stuff off of the market because it is poison and this kind of stuff will continue happening to animals if they dont take it off the market.
Debra
I wanted to say that all of my dogs are better and back to their normal self. Thank God. The sentry pro people called me Sat. and asked me how the dogs were doing and when each of them got better. They wanted to know what day and everything like that. Acted like they were concerned but I dont believe it. Then she commented that I should never use this product on my dogs again (duh) like I ever would. She told me that I should call my vet and ask them to recommend something else. She told me that my dogs must be allergic to it or something and she just dont want me using Sentry pro again. This right here tells me that they know something is wrong with their product but they are just to greedy to take it off the market.
Debra
Oh they know what there product does when I called the lady she had a name for it and she told me that my dog wasnt allergic that he just had a “bad reaction” my dog was sick for 10 days! I too went to petsmart and talk to someone I gave her this web site and told her that they needed to take this product off there shelves….I then went back about 2 weeks later and this product was still on the shelves and there were 2 ladies looking to buy it I told them what I had been through with this product and they decided against it. I wonder if we made up flyers and stood outside there doors and handed them out if they might take us more serious? I dont know I just know that i am scared to death to put anything on my dog after the 10 days of hell we went through!
I too have a similar tale to tell…I bought the SentryPro XFC at my local Petsmart today – thinking everything looked good on the box – no dangerous side effects listed and the best advert of all “kills fleas in as little as 1 hour”.
I applied the solution exactly as directed to my 12lb Toy Fox Terrier, Buddy, at around Noon. He curled up on his bed beside me baking in the sun and about 2 hours after application I noticed him pacing around the house, this is quite unusual because he is a cuddle bunny and just loves to sleep, especially when I’m on the computer. I figured he just need to go out for a walk, so we went out, he did his business and back to the computer for me. As soon as I sat down he started pawing at my arms – really scratching and then jumping like something was attacking him from behind. So – I googled the product and low and behold I found this blog.
As I read on I noticed some of the same symptoms. He started dry heaving…Immediately I bathed him. Then on the phone I was – I called the 1-800 number and heard the exact same explanation that everyone else got – give him 2 baths – using a degreasing soap such as Dawn…
I ran to the supermarket and picked up the Dawn and Benadryl. When I got back my worried family was here with him and he seemed to be fine, occasionally jumping a bit – as if being bitten… but other than that he loved being rubbed and sat still for the first time all day.
I had to go to work for a couple hours, so I decided to take him with me. He couldn’t sit still – he is such a good car rider and usually just lays down and sleeps – not tonight – he kept going from the back to the front of the car running around like something was after him. As long as I rubbed him he was fine – but as soon as I stopped he would start gnawing at his feet and legs and trying to lick his back. He just couldn’t get comfortable.
I gave him the benedryl, thinking it would help him relax and hopefully get some sleep. He was so exhausted, every time he’d shut his eyes he would jump again.
As I lie in bed he is tossing and turning, now crying and whimpering from all of this – we both finally fell asleep for about 30 minutes when I woke up to him breathing so heavy and his heart racing. I just don’t know what to do – I feel so bad about this whole experience. I hope he is the same after all this.
He is eating and drinking – I am monitoring that. I will have to see what happens when the sun comes up.
The question – to vet or not to the vet? $$$$$ in my eyes. And worry in my heart
I treated my dog last night with Sentrypro XFC, and we were up all night with the same symptoms!
The twitching, bulging eyes, labored breath, whining, barking, restlessness , drooling …
I gave her a bath, and she finally seems to be calming down! I am going to post a warning about this product on my website and my blog … http://blessed4life.wordpress.com
We will certainly look for more natural flea and tick treatments from here on out!
I put Sentrypro XFC on my dog Monday around 6:30 in the evening. My family and I left to go eat a bite and returned 3-4 hours later. When we got home my dog was running around jumping on the coach and just could not stay in one place and be comfortable, she was breathing heavily and her eyes looked very upset and I could tell she was irritated and nervous. She is usually a pretty laid back dog and it concerned me so I held her for a moment and relized that it was the area where I gave her the treatment that was bothering her so much. I immediately thought to give her a bath and did so. She cried through the whole thing and just was uneasy all night. She cried and shivered and I felt horrible. The next morning I had set my alarm to call the vet first thing and they said to give her another bath except with Dawn dish soap cause it will break up the oil in the flea treatment so I gave her a bath in that. My dog does not enjoy a bath like most but she cried and cried through this bath worse than the night before and she is not like that at all. I held her for a while and she started trembling so bad that I just could not take it any longer. I called the vet back and they said to bring her in immediately, any time a dog is trembling like that they need medical attention the vet said. We got there and my dog was so upset by this time her heart was racing and trembling that they were very afraid for her and wanted to hook her up to an IV and give her muscle relaxants and Valum and do blood work. I felt so horrible that I put this junk on her and she was going through this. They ended up calming her down enough to come home with medication that I had to give her for four days to keep her calm. When I got to the vet she said that she had called the company to find out the active chemical in the product and they kind of gave her the run around at first and wanted to know everything about my dog such as the size, type ect. The vet. was a little irritated because she needed to know what the chemical was to help my dog. She made a complaint on the product which I thought was awesome! When I got my dog home that night I called and talked to the company and told them my concern and I was very irritated also. I told them that I was upset because I tried to call the help hotline the night before and they disconnected me and that I looked on this site and found how many other people had the same problems and how some led to death which is horrible. I find it rediculus that they don’t have any possible side effects and what to do incase on the box! All they say is that if sensitivity occurs to bath the animal. One of the arguments that the lady had from the company was that I used this product on my dog and it was not the correct dose for the pounds of my dog. Well I don’t think that I am the only person in this world who has a 7 pound dog and got a 9-20 pound flea treatment and split it in half. I did not give my animal the whole treatment of course cause she is smaller than the dose size. She said I should have known, but that it was a frequently asked question if that was possible. Well I don’t know about you all but in my box it had no side effects or cures and it had a frequently asked question panthlet and there is nothing in there about the dose size, wouldnt you thin their needed to be if it was so common of a question? I am very upset with this product and I tell people not to use it and I called Petsmart where I purchased it and let them know what had happened just so that they are aware. The bottom line is, is that my dog is getting better but some dogs might not have made it. If there is a product that you can buy over the counter that can do this much to a dog than it should not be available to the public and if the company that makes the producat can not take responsibility and communicate better on the box than they should re- evaluate the treatments and find out what is in the product and fix it. I know that others out there are the same as I, my dog is one of my best friends and she is everything to my husband and I and to see her sweet face hurt so badly over this treatment that I gave her was the worst feeling in the world, not knowing what could come from it. We all had the worst day ever waiting and watching to see how she was a make sure she would not have a seizure which the company that makes the product told my vet may be a possibility! It was hard. So if anyone has a question or not about using this product and sees this entry. In my own personal experience and opinion I would not if I was you.
We just got our strong, healthy 68 pound lab mix home from the vet emergency clinic. Not a small dog. Ludey started vomiting about and hour after the application. Within another hour he started to shake. About 1/2 hour later he started to stumble and fall. We rushed him to emergency and he was not able to walk when we got there. He was diagnosed with Pyrethrin Toxicity. SentryPro XFC was starting to shut down his nervous system. After a night’s stay and $550 he is back and feeling better. The vet said we would have lost him had we not reacted when we did. I will contact Petco and other websites suggested here. This must stop. I could not find a general “unsafe pet product” website and I believe it is badly needed with this and all the pet food recalls. We need a place to document all unsafe pet products so we can, as a community, put more pressure on the manufactures AND the retailers. Retailers are more apt to respond to consumer pressure. I have started to create a website for this purpose. I would like to ask the owner of this site if it is okay to link back to this site for information on SentryPro XFC. If I get this website up and running, I will post again to this site in case others want to follow other bad products and help to get them recalled. Thank you for this resource.
If you ever buy any topical flea control product that causes a serious reaction, first and foremost, please save the packaging! Get your pet to a vet, and if you must bathe it first, do not use a shampoo with any hint of pesticide or flea/tick/parasite control product in it! Safest way to go is use DAWN dishwashing liquid. Some of the manufacturers will not reimburse veterinary expenses if you use another flea control product, regardless of the fact that you wanted to wash off the substance they manufactured, which caused your pet to become ill in the first place. If ever you are in doubt, call National Animal Poison Control 1-800-543-2423. They might charge $50 for the call but it’s worth it and you can get all expenses reimbursed by the manufacturer of the product that caused the problem if you know what to do. Sometimes, National Animal Poison Control Center will answer questions you have about certain products if they have those product’s MSDS already in their database.
I JUST put this on my 4 dogs. My Great Dane (115lbs) accidently touched his mouth on our Pit’s application site while they were playing immediately following application. He looked like he was going to throw up. He got on the couch next to me and he was shaking in a shivering kind of way. I Googled and got here. I IMMEDIATELY washed it off of all 4 dogs. Dog shampoo, dish soap, water – three times. I also applied a cornstarch baby powder to the application site and worked it in to the skin because cornstarch soaks up greasy agents.
Everyone seems okay so far. The Dane may have just reacted to the taste. He barely touched it with his mouth – luckily. I washed everything off within 30 minutes so I’m hoping they’re all okay. We won’t be using this again.
The very same expeirence happened with me last night. I thought my dogs were going to die! I had to immediately bathe them with Dawn. I bought this product at Petsmart. They should be taken off the shelves. Could have killed my dogs.
Oh how I wish I would have found this site BEFORE last night. We have a 4 month old boxer and a 5 month old boston terrier. After bathing both of them I put the SentryPRO on their necks and backs and made sure they didnt touch one another in fear of one ingesting some of the medicine. They both went to sleep in their own beds and 3 hours later they both woke up. They hopped on the couch and both laid their heads in my lap and I looked down and I was COVERED in drool. I started worrying and tried to give them water (which they usually devour) and they would sniff it and shake their heads. i bathed them 3 times. Ryder(the boxer)got better after a bit. I too called poison control. they said all that u guys said but also said to try bread to soak it up. Ryder ate it but GUS wouldn’t. He was foaming at the mouth and his eyes started swelling. Drool was POURING out of his mouth and he refused to drink. I picked him up and he was passing out in my hands. eyes swollen shut. then he started vomiting. I called the vet and she said benadryl and saline solution to flush his eyes. i had to force the pill down his throat b/c he REFUSED to eat anything. finally he swallowed it with a little cheese. about 20 min later he threw up again. I thought he was dying. he fell asleep not long after and he is doing a little better today. something needs to be done. my dog almost died, and with all of the other horror stories that I’ve read this stuff should be taken off the market immediately!!!
My 3 year old Beagle just experienced the same thing. I purchased Sentry Pro XFC Saturday and applied to my Beagle, Shorty. Later that afternoon he was pacing the floor and would lay down only for a couple of seconds before he was back on his feet. This went on for two days and the dog had not slept a wink. I also noticed that his eyes were very red and bloodshot. It was then that I began to think about the Sentry Pro XFC and I did a Google search and found hundreds of complaints about this stuff. I then took Shorty to the vet and found that he is now totally blind in the left eye and always will be. The vet said that the Sentry Pro could certainly have caused the blindness, but she couldn’t prove it. She told me to use benadryl to calm Shorty’s nerves so he could get some sleep and I did. I simply cannot believe I did this to my dog and now I worry about how many other dogs will go through this because people don’t know. This stuff needs to be pulled off the market ASAP!
I put this product on my dog, a 75 lb lab, and about 4 hours later I started noticing puddles of drool around the house. I looked for my dog, Mattie, and I found her laying next to one of the puddles in my bedroom. When I called to her to get out of the room, she tried to stand, but was trembling terribly and collapsed back to the floor. I washed her with soap and water and she is still drinking, somewhat reluctantly at first, and eating a little bit. She still cannot stand and is still shivering. I cannot afford a $600 vet bill right now. What can I do???
Karli, have you called the hotline on the box? If your dog is having that much difficulty standing I would call RIGHT NOW and see what they suggest.
Update on Mattie…she is about 90% better than she was last night. She is able to stand and walk around almost normally. Thank Goodness.
I bought this product from Petsmart on New Years Eve day because it said “starts working in an hour”. I am pregnant and didn’t want fleas to get around the house and bite me. We put it on our dog, Tanner, a cocker spaniel at 3:30 pm. My husband applied it onto him and I immediately noticed how thick it was and thought it was strange how far down his back it went. A couple hours went by and I saw that Tanner was drowling excessively. Puddles of drowl were falling on the floor so I thought maybe he needs to go for a walk. We took him out for a walk and the drowling continued and then turned to foaming. We started freaking out. His pupils were dillated fully – we couldn’t see color at all. He was panicked and scraed. We decided to bathe him but the symptoms kept on and then we called the 800 #. My husband must have gotten some in his mouth and threw up himself. The rep said to bathe him again with dish washing detergent. We did this twice and lathered him really good and soaked him with water. Tanner couldn’t sit still. He would pace and twitch and get up and down. We went online and found this website. Thank you all for the recommendations. We gave him tuna water and he drank two bowl fulls. Finally after eight hours, he calmed down and fell asleep. Being pregnant, I was an emotional wreck. I thought I had killed my dog. We spent our New Year’s Eve worried sick and ended up staying home taking care of our Tanny. I am so relieved our puppy is better. I will never use a product like this again. Thanks again for all of the help!
we live in southeast la. where fleas are a big problem,went to petco and decided to try sentry pro xfc. this was a big mistake. we have a 75 pound labrala and about 1-2 hours after treating him he was shaking so bad he could barely walk,drooling excessivly and in a state of panic. we washed him right away and now about 10 hours later he is starting to recover but keeps stopping to lick the pads of his feet. i called the company and the guy told me bad reactions are rare. he explained that it can cause their skin to go numb.this product should be pulled out of store right away,i feel guilty for trying to save a little money, guess you get what you pay for…
Unfortunately, I didn’t check the internet for this Sentry Pro XFC and its side effects. I used it on my two dogs, Princess and Charlie. I thought they were going to die. Princess was thowing up foamy stuff and keep drooling for about two hours, shaking, and eyes were also extremely red. Charlie was showing signs of lethargy and later started gasping. I called the number on the back of the box and the lady who answered told me the same thing – to bath the dogs in warm water with dawn dish soap. I did and Princess seemed be feeling better but was still shaking. I guess its hard to get rid of this oily poinson. This product needs to be taken off the market. I also mentioned to the lady I spoke why they didn’t note possible side effects on the back of the product. She said that “some dogs show side effects” I told her it should be noted there. She said she would make a note and bring it to management. After reading this website and seeing how many people have called there, I can’t believe they still don’t put side effects on the back of their product. I guess it’s more important for this company to make a few extra bucks a the expense of almost killing innocent dogs. I will never use this product or anything else this company manufactures. So much for their Ethics in business and concern for animals!
My husband just recently introduced me to this website. Sure wish I would have seen it before all of this. I have had my English Pointer, Sox, for about three weeks and with in ONE week spent 850$ due to SentryPro XFC. Luckily for me my dogs health is slowly getting back to normal. I went to petsmart, I showed them the terrifying photos of my dogs back, still they do nothing. I spoke with an attorney, can’t do anything personally because my dog didn’t die. They did however mention that you can contact the attorney general and file a class action suit. If anyone has taken any action against this horrible product please let me know. It all started like this. Applied the medicine on Sunday she started getting listless and extremely irritable. Monday started salivating and did not stop, her chin was soaked a long with everything she was around. She wouldn’t drink water, but she would put her paws in it like she was trying to get something out. Shortly after I washed the medication off. Tuesday my dog looked miserable. I came home from school and she had thrown up all over the place. I went to pet her and she yelped. I figured she thought she was in trouble and cried because she thought I was going to punish her, I didn’t think anything of it. Later I was petting her and I realized that she was extremely oily and it felt like there was dirt clumped in her hair. I decided to give her another bath, when I started to wash her she started to cry and I noticed that it was not clumps on her back it was sores. I immediately called the emergency hot line and they told me to give her oatmeal baths and benadryle. Wednesday, my dog completely stopped eating. She would not even acknowledge tuna juice(which is her favorite), she would go outside and just lay on the ground and not move. You could tell that she was miserable. I finally got my vet to take her in on an emergency visit. They shaved her back, her cries were so bad I almost had to leave the room. After they were done you could see she had blistering soars from the middle of her neck where they stuff was applied all the way to the middle of her back. The vet cleaned her back and sent us home with some antibiotics and anti-vomiting medicine. Thursday, she still would not eat. Later in the evening she started to vomit compulsively. After fifteen minutes of consistent vomiting I was back on the phone with the emergency line. Around two am we were in the emergency room getting a shot to help prevent vomiting and they insisted that I return the next day so they could run a panel of tests on her. Friday morning, after about four hours of on and off sleeping, we returned to the vet where she stayed until five pm. Lucky for us we caught it in time before it caused any serious kidney damage. She is now taking 7 different medications, 3 of which are pain killers. Plus she has to take a bath with a special shampoo and conditioner. I don’t understand how someone could be so greedy that they could leave a product that is this harmful on the market. I am telling everyone I know and everyone I meet about this experience! I pray that the word will get out and the poison will be pulled off of the shelf. If anyone knows any information on how to help prevent any other pet or pet owner from experiencing this inhumane torture, PLEASE LET ME KNOW! They told me that my dog had an “allergic reaction”. They need to tell me why so many dogs have experienced that same thing and why there are no warning labs for any of the stuff we have experienced! I’m going to try to post the picture of my dogs back if possible.
Listen up folks. I have to make this short because my Pit is going crazy. She vomited, and have a constant drip FROM her mouth. I mistakely kissed her after the application and now I have numb tongue. It is ON! I am going to call Sargeants tomorrow and let them have it. This is SOOOOOOOOOOO unfair, they should have removed the product. They had better hope that my baby pull out of this!!!!!! ps I have already called the poison line and have administered the tuna juice, Dawn and oil.
Hey All My Saint Bernard pup and 2 golden retrievers all had the “DEMON DROPS”. Malachi the Saint had the worst night of his life. He was vomiting and the heaves. The other 2 dogs just had the shaking. Malachi,Faith and Max all just got baths and the tuna juice. Thank you all for your postings. I’m printing these out and taking them to petsmart. They better hope nothing happens to my dogs or else……
We used this product on all three of our dogs. The Pyrenees and St. Bernard seem fine. We had used a smiliar product before on the Pyrenees and it blistered her, so we were surprised when she did ok with this one. The only thing that we can figure is that the bigger dogs got the “all natural” version and the little one got the XFC. My little dog is not doing so well. He was restless all night, he wouldn’t sleep at the foot of the bed like he normally does. He wanted to be up on the pillow with us. Today, he has followed us around, and seems lethargic. He is dry heaving terrible, no vomiting yet. There are sores where the solution was administered on his back. I called the vet and they told me to watch him close. My husband and I just found your site and we gave him a bath. We feel so horrible that we gave them this medication too. I will never use it again. NEVER!
Do not EVER EVER EVER buy SentryPro XFC.
I had always given my 3 year old dog Dakota Frontline and never had any issues…Well, I ran out and was not able to make it to the vet during the week so i went to Pets Mart and noticed SentryPro on the shelf and thought I would give it a try.
I put it on Dakota at 5 am before I left to go out of town for business..came home that night..my poor dog was having MAJOR muscle spasms, drooling uncontrollably, could barely walk, totally disoriented, could not sit still. The vet said to NEVER buy the generic flea and tick meds b/c they are highly toxic and can have serious side effects for your animal, they said if given to a cat it would die. They said it’s horrible and they don’t understand why these pet stores keep it on the shelves. I felt soooo awful for her. I called the emergency vet and they said to wash it all off immediately with Dawn dish soap and bring her in. Luckily they gave her some muscle relaxers and it helped her out so much and I gave her some the rest of the weekend every 8 hours. Isn’t that awful? I hope this serves as a warning for anyone who would think of purchasing this product. I am going to spread the word as much as possible and hopefully we can get this product off the shelf!
On Saturday at around 5:30 pm, I gave Sentry Pro flea drops to my two 4 1/2-yr old Pomeranians, Chico and Pookie. Within an hour, they were both scratching incessantly, apparently trying to get at the area where I applied the medicine. By about 2 hours, Pookie’s condition worsened – he began running around like he could not get comfortable, digging at pillows and area rugs, and whimpering. I washed both of them about three hours after applying the poison, as it was obvious they were having a very bad adverse reaction. That night, Pookie could barely sleep, and was whimpering all night. The only way I could get him to stop scratching himself was to give him a bone.
The next day (Sunday), Chico seemed better, although he was still scratching on and off. In contrast, Pookie got very lethargic and continued to scratch all day. On Sunday evening, I tried to take them for a walk, but Pookie would just lie down and refuse to go anywhere. I ended up having to carry him home.
Today is Monday, and this morning, Chico is pretty much back to normal, but Pookie is getting worse. He just laid on the sofa in a very lethargic state all morning before I left for work. He did not go out to use the “bathroom” at all, and did not even respond to Chico’s barking from the yard at passersby (which is extremely unusual). I left work at lunchtime to go home and check on them, and Pookie did not greet me at the door as he normally does. I tried to let them out, but he would not budge from the sofa. When I picked him up and put him on the ground, to my horror, his hind legs seemed to be injured or stiff. He could barely walk, and when he did he seemed to be in immense pain. He was not even interested when I opened a package of Greenies, which is completely out of character for him.
He seems to be having the exact same symptoms as other dogs on this website. I am furious, scared, and I cannot tell you how much it hurts to see Pookie suffer like this.
If others would like to organize an effort to get this poison off the market, I would like to take part in it. My ideas include contacting local news media and initiating a class action suit. If anyone knows of any efforts already in progress, please let me know.
Also please pray for Pookie, and tell everyone you know NOT to use this terrible poison!
I am so glad I found this post and that all your dogs are ok. I normally use Frontline on my 1 year 5 month old very well trained best friend Todo but tried Sentry Pro 5 months ago. She is a 14 lb dog with lots of energy normally. I tried Sentry Pro because it was winter and not flea season so I figured that cheaper protection would be ok. I have however noticed that for about a week after I apply Sentry Pro my dog acts weird. She emediatly begin running in circles, dropping down and shaking and then for a few days she is nervous and has diarrhea. If that was all I would not be as worried, but she also wets while she is asleep. It seems like she looses all control over her bodily functions. She has loose stool or almost leakage during that time as well. I took her to the vet and she is in good health and the vet said not urinary track infection. She asked me to think about the times this has happened and the most common thread is that this has happened every time I give her Sentry Pro. I was told to use Frontline at that point. I feel terrible for my girl because she knows when she wakes up that she did wrong but how can you be mad when you are sitting next to her and watching her sleep and then all of a sudden there is a big wet spot under her and she is still sleeping. I hope that everyone tells their friends not to use this crap. Our dog will never see it again.
I sent an e-mail to Petsmart’s manager with a link to this site telling him how terrible this product is. Thanks all! My dogs are doing much better now and I hope everyone’s dogs recover as well.
Just had a sleepless night. Accused innocent teens of giving Oscar beer. Slept with him in the guestroom. Held him, cradeled him, gave him tylenol. This morning, he was still behaving just as you described. Unable to sit still, throwing himself against walls, licking the air. Thought about the new flea drops i’d put on him yesterday. Usually order Advantage online, but had forgotten and thought one month of store bought wouldn’t matter. What if it was just the skin over his spine that was bothering him and he couldn’t reach it?? Took him downstairs and poured calamine lotion down his backbone, rubbing it in. He seemed so grateful. (The skin looked healthy with no irratated spots.) For good measure, I spayed the rest of his body with anti-itch and gave him another tylenol and breakfast with his skin vitamins in it. (He’s a lab who swims constantly so I’m always on top of skin issues, as well as ear issues.) He’s now sound asleep and I will bathe him when he awakens. Just happen to be going to the vet this afternoon. Boy, have I a story to tell.
I, too, had problems with Sentry Pro after it was applied to my Yorkie. She was treated at PetsMart in July 2007 and shortly after had symptoms of shaking, jerking of the head, jumping up while ‘trying’ to sleep and air-licking. Also, it was put too low on her back and she was able lick the medication and am guessing digested some of it. I was advised (after calling the Pet Poison Control hotline) to bath with Dawn dishsoap and give tuna juice. My questions is this: have all dogs completely recovered? My Yorkie still air-licks after eating – just as she did during her allergic reaction. She never did this prior to Sentry Pro. I wonder if this did some sort of ‘damage’ to her throat?
Hi Kelly, I am sorry about your Yorkie. Have you considered taking your pup to the vet to make sure there isn’t any damage to her throat? I think that should be an easy check-up for them to do.
My dogs have completely recovered, although Rosie doesn’t like it when I put my hand on her back and separate the fur on her shoulder blades. She was fine with topical flea & tick treatments before then.
As a follow-up to my posting yesterday…when Oscar saw the vet yesterday afternooon, she was, shall we say, not one bit surprised. How can this still be on the market? Also, Oscar had a petite mal siezure last night which may or may not have been brought on by the whole mess.
I have not brought her to the vet, but plan on making an appointment for her next week. If I get any word that the air-licking is due to complications from Sentry Pro, I will definitely post it. And, if anyone hears of a joint effort to hopefully ban this product, please let me know!
Kelly – I wrote a while back regarding my dog.
I would urge you & everyone who has used this product who had problems with it to contact Sergeants Pet Care Products Consumer Affairs Department. The number is 800-224-7387 (option 5) and ask to speak to Pamela Eby. They will send you an Adverse Reaction Form to fill out and it is very possible you can get your vet bill paid for. Trust me, I spent over $100 at the emergency vet and expect to be reimbursed for every penny. They will then send paperwork to your vet to fill out. It’s worth taking the time to do it. And hopefully the word is getting out about how awful this product really is!
I tried Sentry Pro on my dog Abbe, she was drooling and shaking like crazy. I too bathed her with dawn and she seemed to get better. She still shakes her head like she has something in her ears. The worse yet is that she started having seizures shortly after. So for those who may think your dog is out of danger, keep an eye on them. AFTER READING ALL OF YOUR REPLYS, I DONT THINK ITS A SMALL PERCENTAGE OF DOGS THAT HAVE THIS REACTION. I AM GOING TO GET TO SENTRY PRO ONE WAY OR ANOTHER.
just realized our mitzi was having a reaction. put on 3 big dogs also but have not noticed a reaction on them. she is having the nervous reaction. so far, no vomiting. hopefully due to this site we caught it in time. kinda strange though, did not see any symptoms for a few hours. she is a 4 lb chihuahua.
I am so upset that this product is still on the market. I gave it to my Chihuahua last night and experienced MANY of the same issues. I am so scared for my baby Delilah. She drooled excessively onto my bed, jerked like a bucking bronco from an itch, couldn’t stop chewing on her back foot, shakes her head like water is in her ears, jerks, crys, and did I mention the two and a half hours of reverse sneezing? I gave her a bath around 3am which seemed odd when reading this. It is almost like this happens during the witching hour. I dont know if she will be ok. Her seizures and twitching are scary and being a person with a seizure disorder myself, I can only feel horible for her to endure it. I am so freakin pissed at petsmart. I see this name all over here. As if it is the only place to buy this crap. I am going to call and cus them out today and ask for the big guy in the company. This is crap and because I was not disclosed that this has major neurological and allergic symptoms…. I want to know how much they want to get sued for not checking on a product they sell and why they have been told so many times yet still sell it? Maybe a newspaper would like the story. Write or call your local newspaper. I will do the same. This should be stopped. It is my fault for not checking on things before hand, but when you go to a pet store, you expect you are giving your dog the best. Dont they have an FDA for animals? WTF? If something happens to my baby, I will freaking crawl so far up there butt that they wont sit right for a week. Good luck everyone.
I have the exact same symptoms with my dog – a 35 lb mutt. Poor animal has been jumpy, unable to lie down without jumping up, coat is irritated, etc. I washed her down one day after applying the Sentry poison and 3 minutes after reading all these emails. I’m hoping she will be ok.
I used SentryPro XFC on our 5 year old jack Russell, Queenie last Friday. Within 2 hours she had dry heaves that progressed into vomit with a red tinge. I bathed her immediately with shampoo. I called the emergency vet and drove an hour to get her there. Before arrival Queenie started to have seizures. Her body shook as if she was extremely weak and could not stand. The vet took her over the counter and rushed her into the back and started IV medications to counter the reaction to the SentryPro. The vet then bathed her with Dawn dish liquid to remove any remaining medication residue. Two hours later my Queennie was doing better. Since she was stressed to be in the company of strangers, the vet sent her home with a calming medication so she would not get excited. Four days later, my girl seems a little weak but is getting stronger every day. Never again! The vet reiterated NEVER AGAIN! The lady at the hotline number on the package said the medication was not poisinous…..just a bitter taste if licked. I found that the active ingredient is from the Permethrin insecticide family. Permethrin is a poison.
I wish I seen this first.I used this on my 3 pugs on Sunday.My 9 year old male has been running around like a mad dog for 2 days. It is worse at night. He calmed down during the day yesterday, but had me up most of the night.I had to crate him, I was worried he might hurt himself.He has never had any medical issues in his life, until now.I gave him a bath with Dawn this morning and that only seemed to make him worse.I crated him again and he finally fell asleep.I contacted the company and they said to bathe him.They said if I was worried to contact the vet.I called the vet and they said to bath him, but there isn’t much they can do but give him an IV if needed.I hope this is the worst of it.I am going to bathe the other two as well and wash everything.Any sugestions are welcome. Thanks
Please note:After giving my other pugs baths to remove the product one of my other ones started the same behavior.I called the vet, they said to bring them in later this afternoon.
my entry was on march 23rd–my little mitzi is fine now. when it happened i washed her in dawn 2 times and rinsed her back repeatedly for about 30 minutes each time. it took her about a day and a half to really look normal again. our big dogs had the twitching symptoms but not as bad. oh, we also had given mitzi half a benedryl allergy pill about every 6 hours the first day. this way she would lay down and try to sleep. we also kept her warm (cuddled next to my husband on the couch) . i read somewhere that being cold would not help the symptoms. sorry, i can’t remember which website. we went back to petsmart and they refunded the money we spent on the product, but just as above did not seem too interested in our plight. hopefully someone can get the word out that this product is very dangerous.
Hello everyone, I wrote a little while back about my dog Sox. After about a month and a half of speaking to Danielle, Sarah, and Pamala Eby at Sentry Pro Sergeants sent me a letter claiming that they are not going to reimburse me for vet bills because it is “my fault my dog had a reaction”. Now 800$ later I am stuck and absolutely livid! I am creating a web page in which I am going to chain mail across the world wide web to everyone I possible can so that no one in their right mind will ever use this product again. I am filing at the small claims court, Better Business Bureau, and the Commerce office. If you would like to help stop these criminals in any way shape or form please email me at hi123abc@hotmail.com Thank you for taking the time to read this.
Wow, this is an amazing thread, especially the incredibly lack of response from the manufacturers. I am in Australia and as far as I know we don’t have this product (I may be wrong, but haven’t seen it round – I use Revolution and have had only good experiences thank goodness).
To all those who have had bad experiences, with the lack of official response from the makers of this poison, I simply encourage you to tell everyone and anyone… word of mouth is powerful in both positive and negative situations. Our pets just don’t deserve to suffer like this!
Hugs and pats to all the pets who have had to suffer out the effects of this poison!
Well,
I am sorry I didn’t see this site earlier…we have been up since 1:30 a.m. with our Border Collie Riley with some of the same systems. He just couldn’t sleep. Constantly jumping up really irritated and would only sleep if I would itch the area were I applied the medication. My husband just got done giving him a bath and I hope this helps…I am extremely upset that this product is still on the market and am seriously thinking about going to channel 7 news with this information. I think if they even looked at this website they would understand that this product should be pulled from the shelves. I am beside myself because Riley is my baby…
Thank you for your posts I hope the bath will help.
My first post was on April 1st
My pugs seem to be doing somewhat better, they only had me up once last night. My male still seems to have the shakes when he sleeps. They only last about 10 seconds and happen about every 10 minutes.I tried to walk them like normal today and my male just wanted to run away(Glad he was on a leash)and didn’t want to walk normal.
This is so bad for the dogs as well as the owners.We only want whats best for them and in trying to protect them we harm them.
These pugs were bottle fed from day one(the mother killed 2 out of 5 in the litter)All 3 survived that ordeal over 9 years ago and now to almost loose 2 due to this product is inexusable!!!!!!!!!!!!!!!!
Sara with the border collie —
I, too, have a border collie. I wrote a while back about the same thing happening with my pet. (muscle spasms, excessive drooling, totally disoriented) But just wanted to let you know what my vet said about our particular breed. I am so so sorry your dog had to go through that. My vet told me that border collies (specifically the black ones with the white feet), have a certain gene that reacts horribly to that medication. Would have like to have seen that warning on the box, too. He said not only is Sentrypro bad for your pet, but border collies tend to really have adverse effects to the Sentropro.
My cats are having the same symptoms…licking, shaking, jumping around. It’s like they can’t control their body movements. But I used a product called Sergeants Pretect because I was out of Front Line. I know a cat is flexible but they could turn their head all the way around to lick this stuff off. I order the product on line because it’s alot cheaper so I baught Sergeant’s Flea and Tick Control for Cats thinking it would work until Frontline came in through the mail. DON’T DO IT! It’s horrible to have to watch your “best friend” suffer.
Sergeant’s PreTect is a dog product. You may want to wash your cats and call your vet. Most dog products cannot be used on cats.
I was sitting on the floor with Sentrypro XFC tubes in hand,reading the box about to apply this poison to our dogs.I got a very bad feeling and went to the web to do some research.I am so glad I did.We bought this product from Petsmart,where the salesperson suggested it as the best product.We are taking it back and taking a printout of your and the others experiences.We hope the manager will take this poison off the shelves.
First post April 1st
Great news,my pugs seemed to be back to normal. They are heavily sheading,I don’t know if it’s from the product or the 3 baths I gave them.
To Jessica,
I have already started a chain letter to a lot of people, my husband and son both do IT for large companies and another freind is a vettech and attend the U of PA .Please keep up your efferts as well.Hopefully we can stop anyone else from going through what we went through.
Hi Carla,
I am very glad your pugs are getting better. It took a few days for my dogs to get back to 100%, and I have always wondered if the vomiting my beagle mix did for the month or so after was related. Both of my dogs have fully recovered.
I am proud of you for forwarding this information on. Thanks to efforts such as yours and the other people who have commented we are now the number one search result for “sentry pro xfc” on Google.
I applied SentryPro XFC on my medium-sized Russel/mix last night. About half way thru the evening she began having the exact symptoms listed in every comment above. Licking the air. Jerking in her sleep. Stomping about the bed and then the house. I spent a restless night on the couch with her. Then I went to your site this morning. She’s now had a bath and the rest of the SentryPro is in the trash. Little Morgan appears to be on the road to recovery. My only saving grace is that I did not apply the full amount to her.
I am so grateful that I found this site. The next few days may be rough for little Morgan, but I beleive the bath has helped and I’ll make sure to keep her hydrated. Thanks for all the info. And shame on Sergeants. I will go to their site and voice my complaints right after this.
This product is terrible. I feel horrible for all of us that have used this product. I used it on my 6 year old Maltese last night at 10, and after 10 minutes he started acting strange. He kept running around and couldn’t sit still, shaking off his hair,and scratching, his back leg starting to itch. 2 hours later, he started to cry and whine. He also had heavy breathing. I decided to give him a bath, I shampooed him down with Aveeno: stress relief foaming bath, and I also used an organic aloe conditioner. I dried him and let him walk around for a bit, however he was still itching. I decided to give him a Benadryl capsule. I gave it to him with a piece of bread and water. 10 min later, he was still acting stressful, so i decided to give him another bath to try to wash away the poison. I dried him yet once again, and I kept him in my arms with a blanket around him. I walked with him up and down like a baby and kept petting him. That was the only way to calm him down. Around 4 AM, he started to finally fall asleep. I was with him all night and morning, he slept in my arms and I constantly watched him. He needed to feel that I was petting him and it seemed to soothe him. It’s later in the morning now, and he seems better. I gave him some gatorade to keep him from getting dehydrated. He seems to be following me everywhere I go and wants me to hold/pet him. His breathing is better (much calmer than earlier). I hope he will recover fully later today. I had printed out all of your comments and plan on taking it to the vet and Petsmart manager (where i had purchased the product) to let them know that this product needs to be taken off the shelves because it is only causing more bad than good.
Hey Julie,
Sheri, here. Can you believe this product? I just posted previous to you and am still concerned and anxious for Morgan. She appears to have calmed down some. I hope your little guy feels better soon. I too will inform Petsmart and my Vet. My thoughts are with you.
I used this product in October and my dog still licks the air out of the blue he had never done this before using this product! I cant believe that this product is still on the market….
Cindy
I wanted to thank all of you for the info in these forums. I gave my dog Sentry Pro and she exhibited all of the syptoms that I read about here. I took the advice of many in these forums and now she seems to be feeling better. I bought my doggy poison at Tractor Supply and intend to take it back and demand a refund. I have also printed these chats so I can let them know that they are selling a harmful product. If the makers of Sentury will not take if off the market, maybe we can convince the retailers to take it off the shelves. I intend to tell Tractor Supply that I will not give them my buissiness until I see that product removed. I will also send my story to every person in my e-mail address book waning them of the dangers. I will ask that they spred the message also. If everyone that reads this does the same we should have the word out nation wide in no time.
I went to my local petsmart and talk to the manager he gave me there main number to call and he seemed very concered and told me to call and speak to someone about this product the number is 1-800-738-1385 ext 2518 I think if they would get several calls about this product maybe they will look into it! I gave him a copy of this website and all the comments people have left so who knows I guess its a start…..Cindy
I am so glad I found this forum. I used to use the Hertz brand flea and tick medication from Walmart. A few months ago I was in Petco and came across Sentry Pro flea and tick medication on sale, much cheaper than the other brands. I decided to go ahead and buy it for its price, although I still had 1 month supply of the Hertz. On March 9th I used the Sentry Pro for the 1st time on my 6 1/2 year old beagle. At 1:00 am she woke us up with a cry, severe pain, yelping, difficulty walking (very painful to hold her head upright and favoring her right front leg), panting, and lots of saliva, she was very uncomfortable. We finally got her calmed down after about 2 hours. On that morning I took into my vet, they evaluated her and said it was a bulging disk, sent her home on muscle relaxer (Methocarbamol) and anti inflammatory (Previcox). Now it did not dawn on me that I had used that poison/toxic Sentry one for the first time, I just did not put the two together, well she did not seem to get any better so they added a pain reliever (Tramadol). After about 3 weeks, she seemed to have recovered. Well, on April 5th she was due for her monthly flea med. I applied it and always put more around the neck area and just one line down the back to her tail. We’ll when I got home from work on Monday evening, those symptoms had reoccurred again but only worse, I tried the medications again and none of it relieved her. Well I ended up at the emergency vet at 1:00 am that night. The doctor there told me the same thing that my vet doctor had said previously. Still at this point I did not put the two together. After a sleepless night, that Tuesday morning It hit me. I got to thinking and I realized that she could possibly be having an allergic reaction to this Sentry Pro flea medication. I called my vet and they said it was unlikely, but if it made me feel better to give her a bath with Dawn, and they said that since it reoccurred then she needed to see a Neuro specialist. I did not bath her at this point because she was in severe pain, yelping, unable to walk and there was no way I couldve given her a bath. Her appt for the Neuro was Friday 4/11. On Wednesday night, I finally decided that I needed to go ahead and try to wash her (at least the area were I applied the Sentry Pro flea med), so I sponged her off with hot soapy dawn water. We took her to the Neuro specialist on Friday morning. They suspected the same as the other two doctors and wanted to do a MRI ($1600) and then possible surgery that afternoon depending on what the MRI showed. Well we were very upset and did not have the money or finances to pay for the MRI, our only other options were to try steroids (prednisone), a nerve pain medicine (neurontin) and increase her tramadol, or if unable to treat medically (in which the doctor said it was a 60%/40% treated medically)then we would have to make a decision of putting her down. Well we just could not stand the thoughts of that and we did not have the money to pay for the MRI, so we opted to bring her back home on the new medications. Well after we got back home I washed her again with the dawn hot soapy water and within 2 hours she made a 100% turn around!!!! As of today she is still doing good, no pain, walking, running, begging, sleepy well, wanting petted and held. I will never use that Sentry Pro ever again and I am going to let every animal owner that I know to never use it. I am also going to contact Petco and Sentry Pro maker (sergeants) about this to help get it removed from shelves and/or removed from market. I will also call my vet and the specialist and have them make note for any future pet complaints similar to mine. We spent over $450 in vet bills along with medications and very well would’ve spent up to $2000 had we had the finances and decided to go ahead with the MRI. But thank God I finally put two and two together and realized that this was a severe allergic reaction to that very toxic/poison flea medication. NEVER purchase anything and put on your dog unless approved by your vet!! Renee
I want to thank all those who have posted here, you have probably saved my German Shepards life! I, too, thought it would be cheaper during a lean time to purchase Sentrypro XFC, and in minutes our Lady Jane (ironic the names are so similar) began pacing, panting irratically, her body temp. was hot, licking the air, and just frantic, etc. After 24 hours of torture and thinking it was something else, I came on line and found this site. Thank God. I immediately washed her after reading the above text (I have always used Dawn on my dogs if they require a bath) and found immediate relief for her agony. I have written the http://www.sergeants.com as was suggested on the box, though I know it will not result in this toxic product being removed. Perhaps my next note will be to the big box pet stores that carry it. I am back to Frontline due to the fact that we live in the country in southern Indiana, and the ticks and fleas are
outrageous here. Please pass this warning on to anyone you know that have pets.
I purchased the Sentrypro XFC from my local pet store read the box and didn’t see any warnings of side effects. We applied the product to our German Shepherd and with 1/2 hour our dog started vomiting, panting, licking air and very restless, I immediately started looking for information and came accross this site. I thank everyone for posting what they did, we washed her and within another 1/2 hour she has resting with minor symptoms that were gone by the next morning, she slept most of the night. Thanks again for all the postings without it we would have taken her to the vet we saved her and ourselves from a vet visit.
She is now doing great and we will stick with Frontline a trusted product.
Just used this crap on my dogs. 1 of them is having all these symptoms. I bathed him with Dawn, twice, and gave him benedryl. So far, he’s still really irritated. Called the 800# and of course, they were NO help at all and said this has NEVER happened before??? Then I read this. Why are they allowed to sell this crap? This is terrible. I am going to return it tomorrow at Petco and BLAST the manager for allowing it to remain on the shelves. If my dog has any long term affects, someone at Seargents is goin to wish they were never born.
Returned the product to petco. they said a lot of people bring this stuff back really angry. but they will continue to sell it. I almost strangled the manager. what crap, that they can sell this stuff with NO WARNINGS on it other than don’t get it in your eyes. My dogs are still tired/grouchy/itchy/irritated. My chihuahua tore her ears apart last night trying to itch herself and she’s all bloody. my other dog is screaming when I touch his back where this poison was applied. I keep rinsing them and washing, and it is seeming to improve. Please, if you are reading this and have not used this product yet, DON’T!! There are better ones out there… talk to your vet and make sure whatever you are putting on your dog is safe (although I wonder if putting any cancer-causing pesticide on our dogs’ skin is safe…) But Sentry XFC is a bad one. Stay away.
Have any of you thought about us all contacting the FDA? I know that on line pet med sites were cracked down on because the Vets complained that they were loosing too much money and all heart worm and other medications requiring a prescription are harder to get without your Vet’s approval.
Why not alert the FDA to the poison being sold
and harming animals? Any comments?
Have any of you thought about us all contacting the FDA? I know that on-line pet med sites were cracked down on because the Vets complained that they were loosing too much money and all heart worm and other medications requiring a prescription are harder to get without your Vet’s approval.
Why not alert the FDA to the poison being sold
and harming animals? Any comments?
ATTENTION PET OWNERS: I had mentioned in my comments of 4/17 (#149) that I had a horrid experience with this poison. Well, I contacted the web address on the box, and sure enough…I got a response today from Sergeants.
I would like anyone who has had a seemed-like- near fatal experience with this toxin to write them as well. Let them hear from all of you. Who cares what the EPA says about their product!
I think the FDA should become involved. But, needless to say, please write them at:
http://www.sergeants.com
Tell them your horror stories and that your pet does not have a sensitive nature and did not react to FrontLine, etc. Begin to give them written notice and lets see what we can do. Marina
I have already contacted seargents. I contacted them the day after I discovered that there was a neurotoxin and a carcinogenic in the flea medication. The lady I spoke with was very nice and pleasant, she sent me an adverse reaction form to fill out and send back, also included in the paperwork was a get well card to my dog. I had to include my vet, ER vet and Neurologic vet notes along with itemized bills and a copy of all sides of the sentry pro box with copies of front and back of the medication tubes I have left to them. I put that completed paperwork in the mail on Tuesday 4/22. I will keep everyone posted on the progress.
Oh, I also wanted to add that I am telling every I know about this. I am going to do everything possible to help get this item removed from stores. My goal is to make sure that no other pets or pet owners have to go through what we have expierenced. It was pure torcher for our pets and us as owners. It is our responsiblity to see to that these animals are safe and free from harm.
Boy, I really wish I hadn’t just assumed that this would be a safe product to put on our pug. She is doing the shaking like she’s wet thing, keeps trying to scratch up near her neck, and can’t sit still for more than maybe a minute. I just gave her a benedryl per emergency animal clinic’s recommendation. I put this product on Tootsie last night around 8:30 and then she had it on until about 8:00 this morning. I noticed she kept trying to scratch, so I thought maybe this was a sign of the “sensitivity” referred to on the box. Gave her a bath with lots of lather and lots of rinsing. She continues to shake as if wet, and still wants to scratch, also seems to now be breathing more heavily than normal, and kind of hacking. She is just miserable. Hope I wasn’t too late to start trying to help her. I won’t be using this product again, and feel horible for using it when on the back of the box 58% of the ingredients are just listed as “other ingredients”, so we don’t even know what is in it.
Tiffany, and others: When you wash this toxin off your pet, you must use DAWN Dish detergent, because it removes the oil base of the product. Regular shampoos will not take the stuff off the pet and it will continue to suffer. Just a tip that saved our German Shepard. GOOD LUCK AND SPREAD THE WORD. marina
Thank you soooo much everyone for sharing your stories!! it saved my pug! She had all the same horrible symptoms and was washed off with Dawn dish detergent 10 hours later, is a little better, but still scratching. We have got to get this off the market!
I just bought Sentry Pro XFC today for each of my dogs. I bathed them in regular mild detergent and after drying time, I applied the Flea medicine to each dog at the base of the neck and tail. Both of my pups have had an adverse reaction. I washed off both with more mild detergent and cool water and that seemed to help the itching. They are both a little jumpy. I have noticed heavy panting and they want to be right on top of me which is a little unusual.
I found this message board and I cannot believe this crap is on the market. I used Frontline before and Capstar both with no ill effects. Never again will I buy this cheap mess. I hate that I have put my poor animals through this torture.
I am going to try the tuna juice trick and I believe I have some benedryl. Thank you all for sharing your experiences.I wish good health to you and your pets!
just wanted to let everyone know that Tootsie seems to be getting better, I think we were lucky, and she only had some of the more minor side effects. She was able to finally sleep some late yesterday afternoon, and had a good night last night as far as I know. This morning she still seems like her skin is a little irritated, but hopefully she will just continue to get better from here on out. I will probably give her another bath with the Dawn just in case there is any lingering poison on her. I have already started to spread the word to everyone I know with dogs and told them to tell everyone they know, etc.I had also given Tootsie the tuna water (which she loved) and this may be one of the things that helped to soothe the irritation a little.
I was on my way down to Petsmart to buy some Sentry, due to it’s non-statospheric price. These days, we’re all trying to conserve what money we have, right?
I thought I’d do a little research first, before getting the first flea & tick medication for our two 5-month old golden retriever puppies.
Im so happy I found this site first, and I sympathize with all of you who had to watch your beloved companions suffer from the Sentry.
As soon as I press the “Submit Comment” button, I’m heading right over to totalpetsupply.com to order some Frontline for them. The shipping charge is probably less than the gas I’d burn going to Petsmart, anyway!
Yikes! I just had a scare yesterday with my little pug named Chi-Chi. I put this horrible product on her about 5PM, & around midnight she was showing all of the above mentioned symptoms (hot, licking the air, salivating, restless/hyper, kicking constantly, etc.) Luckily I realized it might be the Sentry Pro & immediately went online to find an answer. I found the tip about the Dawn dish detergent & immediately bathed her with it. There was an improvement right after the bath, but it took a couple of hours for all of the symptoms to disappear.
She seems to be her old self today, thank goodness! I hope this horrible product is removed, this is ridiculous!!!
All these comments sound all too familiar. We were up all night with our chihahua/Jack Russel I didn’t read these until now. I sure wish I would have. I did give him a bath after vomiting 7 times along with dry heaves, scratching shaking his head air licking and overall restlessness. I’m still watching him and he seems better but a little lethargic with minimal appetite.
I used this product last night on our pug Buddy, same thing as everyone else, he was so hot and didnt know what to do with himself, running around, rubbing up walls, rolling about on the bed,even crying out, i gave him a shower and shappo but still didnt settle him down. Product should be banned as there is no warning of these side effects.Hes finally settling down now after 24 hrs of me applying it.
hi we put this on our dogs last night, and around 5pm today i was hugging my dog, and now my face feels like its on fire, i have this tingling sensation on my cheeks, and mouth. it feels like my face is asleep? could this be the reason why?
Brianna, I would call the poison control number on the back of the box immediately. Good luck, and keep us posted.
My Pug Chi-Chi seems to be okay now, except for a small scabby lump that formed where that horrible product was applied. Does anyone recommend any ointments, or should I just wait & see???
I hope all of your little furry friends are better, now. I still can’t believe this product even exists!!! I’m scared to ever put any flea meds on my little baby ever again.
I am currently waiting in the 24 Hour Vet emergency center as I applied XFC to both my small Papillion’s last night. My wife and I were awoken this morning with both dogs acting strange, and it continued until the one dogs tongue actually turned purple. My face is actually burning from this poison, so I cannot imagine how it feels upon the skin of our 5 lb dogs. I am going to speak my mind tomorrow over at Petco, then will move onto the manufacturer.
I cannot believe this crap is on the market!
well 3 days later Buddy still has a sore back, i can hardly touch it without him jumping. plus he has started air licking today, and licking my clothes and our comforter, hes never done this before. Ive washed him twice, better do it again tomorrow.
Try breaking open Vit. E caps and rub the oil on his back where you applied the stuff, as that really helped our smallest dog. I would keep washing him with Dawn too as you really need to get that junk off him. Hopefully he will be okay………….Thankfully after a trip to the vet, IV’s, Oxegen, Vit E. and about 10 baths, our puppies have recovered. I thought they were both going to die and man, am I pissed……….Next week I will unleash on the company and Petco for selling this junk.
Stay safe everyone.
I’d like to share what happened with our 3-year-old pug Tarzan. I Applied SentryPro on him last week. Within days, he stopped eating and he couldn’t sleep. He was constanlty itching and breathing heavily. The spots where I apllied the medication turned black. He was looking really bad and not like the usual happy self. So me and my sister Natasha had to take him to the emergency vet on Tuesday, April 29. Tarzan had to ne hospitalized and treated immediately. The infection was spreading even more. He was put on IV fluids and antibiotics. His blood was infected but luckily his internal organs were not. They had to shave off the hair where the medication was applied. The spots were yellow, black and full of pus. They looked absolutely disgusting. I have pictures which I will try uploading later. He was released from the hospital yesterday with a lot of prescription medicine. The overall hospital bill was $2129!!!! Now, he is doing much better but still not eating his regular dog food. We are definitely going to press the company that makes this horrible product for reimbursement and contact all kinds of animal and consumer protection agencies. NEVER BUY THIS HORRIBLE PRODUCT!!!!
How do I upload pictures on this website so that everybody could see what happened to Tarzan?
[...] medicine such as Sentry Pro XFC and Frontline contain chemicals that are not good for pets! Visit problems with Sentry Pro XFC to read about what may happen to your pet if you use Sentry Pro XFC. For more tips visit [...]
I regret not looking up this product before applying it to my two chihuahua mixes. I bought Sentry Pro XFC for 9 lbs to 20 lbs and applied as directed. Nothing seemed out of the ordinary until I left to run errands for my parents. I received a call later from them telling me that my 3 year old dog Ella kept licking her right foot incessantly. At first I thought it was an ant bite (they were outside a long time) or some leftover shampoo from their morning shower. When I came home, Ella was not only licking her foot but it also appeared to spasm involuntarily. She also had many of the same symptoms described earlier- scratching the medicated spot, air licking, not being able to hold still. I only rinsed her off with water since I thought it was leftover shampoo. Then my other dog, Toby began to vomit soapy goop. I was worried and confused so I gave them plenty of water. They seemed to calm down a bit after eating and drinking. Toby was and is fine and is the only one not exhibiting any more symptoms other than the vomiting. (He is 1 year and 14 lbs, Ella is 3 years and 18 lbs) I’m afraid Ella is the one reacting to it badly. Later on in the night she began to move around restlessly and drooled a LOT. She didn’t sleep at all (neither did I) I guess we both finally managed to doze off around 3 a.m. but the next morning she seemed fine! She woke up, ate etc. A little on the lethargic side, I assumed from not sleeping. When she started to lick her foot and air licking again I went online to look for an explanation. Low and behold, I found this web page. After reading all these comments I immediately bathed her with Dawn and gave her tuna water. I am outraged. I also bought this product at petsmart. I will be taking a trip to Banfield for a vet visit and to the managers office to voice my outrage. What bothers me the most is that this product is located IN FRONT OF BANFIELD’S CLINIC (it’s inside of petsmart) I know I am not the first one in that store to have problems with this product. I have to go and bathe my poor two dogs again. I hope nothing more happens. Thank you all for posting everything, if it wasn’t for this I wouldn’t have known what to do immidietly.
I gave my shi-tzu this biohazard in a tube that purports to be a “flea and tick” treatment, and I am seriously worried about my dog’s health.
I am so angry that blood is shooting out of my eyes (and almost shooting out of my dog’s extremely red and irritated eyes). After I applied the stuff (just as the box instructed) my dog immediately began running around, barking, licking the air, laying down, then jumping up repeatedly. The symptoms are very similar to a dog with rabies.
I called my local 24 hour vet and they recommended a bath etc.. I then called the 800 number on the back of the box and talked to the vet tech that is on call for the company. She told me to wash my dog in dish washing liquid, which I did. This seemed to moderately help, but my dog is still exhibiting symptoms about four hours later. As soon as she begins vomiting or foaming at the mouth, she is going to the vet immediately.
The worst thing is, my dog looks at me like “why are you torturing me?” I am just insanely pissed off right now.
The best way to deal with this company is to file a class action lawsuit. Has anyone considered this? I am willing to participate and seek legal counsel on the matter. No better way to get this crap off the market than to hit Sergeant’s in the pocket book.
Have there been any confirmed pet deaths? If so, this is even more reason to file a lawsuit.
One more thing (I just posted). I encourage all pet owners who have had pets exhibit deleterious reactions to this “medication” to VIDEOTAPE and PHOTOGRAPH their pets while they exhibit the symptoms. This will come in handy down the road if any future lawsuits are filed.
I just got back from the emergency vet: it is now almost 3 AM. My bill was over $300 and you can bet your ass I am going to make sure that Sergeants pays every last cent of it. If it takes a lawsuit, that’s what it will take.
In the mean time, everyone should contact the Better Business Bureau, the FDA, and any dog/pet associations you can to spread the word about this extremely dangerous product.
If you have a blog: write articles about it. Send letters to your local newspapers, local TV stations and to CNN, FOX, NBC etc,. Send letters to the AKC, UKC and other dog breed standards clubs.
Every medication will have a few “freak” reactions, but this poison is WAY BEYOND “freak accident.” You see nothing about Frontline causing this number of reactions.
The sad thing is that the pet stores tell their employees to push this junk. I picked it up because an employee told me “it’s better than Frontline.” Better? Yeah, perhaps it’s better at KILLING your dog than Frontline is. I will give them that.
If anyone reading this is interested in forming a coalition of sorts, let’s do it. If it takes a class action lawsuit, so be it. Let’s organize and get this poison off the market!
UPDATE to my story:
After being up all night with my dog after taking her to the vet, I called my local pet store (small chain store) and told them about this product. They told me that they have ALREADY PULLED IT OFF THE SHELVES!! Thank God. The manager said that she has had so many angry customers coming in there that she decided the best thing to do was pull it. Some progress is being made it seems.
We need to stay on the big pet store chains like Petco and demand they pull this garbage from the shelves. I called my local Petco (even though I didn’t buy it there) and told the manager about this and it went in one ear and out the other. Obviously he either doesn’t care or he can do nothing about it. Since Petco is a corporate chain, there is likely nothing the individual store managers can do. We need to write and call these big chain store’s corporate offices.
[...] then ran across a blog that has nearly 200 comments from pet owners who have provided their horror stories. At least one of [...]
Bought this product tonight and I think I am experiencing more problems than my dog. After applying the product, I forgot he had it on and I was petting him, I must have touched my face or something because my tongue feels very strange, everything I drink tastes like some chemical and my nose is burning like crazy. I just took some Benedryl and I washed my dog. Returning the product tomorrow. So far my dog hasn’t showed any allergic signs (knock on wood). But we shall see, he’s seems pretty restless right now…..
I went to a friends house for a play date with my dog. She is a chihuahua. My friend treated her dogs with the sentrypro xfc. From my dog playing with her brother, she started licking, drooling and foaming out the mouth. She was lathargic and would’nt eat or drink. The other dogs were doing the same but not as bad. The other dogs were restless, scratching, jumping around, being adjitated. I took paper towels (wet) whiped my little girl Cha Cha’s mouth out then with dry. I gave her watermelon to give her some liquids because she would’nt drink. I stayed up all night with her. 3 am in morning she went to the bathroom, drank a little water, ate a little of her dry food. By morning she was fine. But my friends dogs were up all night walking the floors, whinng, and scratching. She gave them a bath with dish liquid and are waiting on the results. Myself and friend do not reccomend this product. I agree with others on this sight. It should be taken off the shelf!!!
Regina
do not use this stuff!!
Like many others, I decided to try and save money by buying SentryPro XFC for my two dogs. My fiance applied the medication to both dogs Morgan (Pomeranian) and Bones (McNab Shepherd). Almost immediately after the application, both dogs started to scratch non-stop. I put them outside for a while, hoping they would do better in the fresh air and settle down. When it was time to go to bed, I let the dogs in and put them in their kennels. The larger dog, Bones, laid down like normal. My Pomeranian, however, couldn’t sit still! She would try and lie down but within seconds, was swinging her head around trying to get at her back where the medication was applied. She couldn’t stop scratching and chewing on her paws. After an hour of her pacing around, I finally got up and checked her out. Her skin was bright red.. poor baby! I put her in the sink and let some cool water run over the area, then applied some mild soap and rinsed with some more cool water. I had hoped she would start to feel better after the bath, but she only got worse. She started to salivate and vomit. I finally had enough and took her to an emergency vet clinic at 11 pm, six hours after she had the product applied. She’s staying overnight and I am looking at an estimated cost of nearly $800 for the visit. My other dog seems to be doing okay, but his stomach is growling like crazy. I am sleeping on the couch tonight in order to keep an eye on him. I cannot believe this! I am taking my receipt and the boxes back to Petco tomorrow along with a print out of this blog and my vet bill in hopes of getting a refund and shedding some light on the dangers of this product. I also hope to find a way to be reimbursed for my dog’s medical expenses. I am 8 months pregnant and being that I am self-employed and unable to claim disability, I have been trying to save as much as possible before the baby arrives. This $800 vet bill is a huge blow to my saving efforts!!
to Kat and others; there are a couple of earlier sites that had the same horrid experience you did and they phoned the number on the box to Sentry. They were offered to receive a re-enbursement with the proper documentation of their vet bills, etc. DO THAT! Also, please be sure that any complaints go to SENTRY, not just PetCo. I wonder what states we all represent? I am not sure about a lawsuit in multiple states but can look into that. I do think that the FDA must be included in this discussion.
As Marina said, all of you with problems with this medication should call the 800 number on the back of the box (not the emergency number, the other one). This will put you in contact with Sergeant’s consumer affairs office and will allow you to ask them for vet bill reimbursement.
After that, you should contact the FDA and file a formal complaint. The FDA phone number to call is: 1-888-332-8387. The FDA investigates all claims. If they receive enough complaints, they likely will be more inclined to undertake a serious investigation.
If Sergeant’s refuses to reimburse your vet bills (which I doubt they will), you should call the BBB. To get your vet bill reimbursed, you will need a detailed form from your vet outlining the treatment etc. You will also need your vet receipt. It wouldn’t hurt to ask your vet to write a formal letter himself or herself.
Good luck.
Last night I stupidly gave this to my sweet dog Lola (a Sheltie), and she too experienced all the symptoms above. Couldn’t sit still, couldn’t sleep, constant scratching, dry heaving, irregular breathing. I’ve given her a bath. She is no longer dry heaving and her breathing is better, but she’s still a bit jumpy and scratchy. The only reason I didn’t give her Frontline is because the nearest store that stocks it is a bit of drive, and PetSmart is close by. I will never make that mistake again.
The fact that this is still on store shelves makes me sick. It needs to be removed.
Here is the solution to your pets reaction to SentryPro XFC: This is what worked for me and my pet. Instantly give your dog a bath with Dawn or Tide (The powder formula). Tide absorbs oils from the skin. Give your dog Children’s Benadryl, Allergy and Dye-Free (a child’s dose), and muscle relaxer from you vet (Methocarbomol). Here is my horrifying story: Around 5pm I applied SentryPro XFC Flea and Tick medication as directed on the box. About 20 minutes after the application my dog was completely restless and pacing back and forth, scratching, with occasional whimpering, irregular breathing and completely out of character. I was really worried. I thought it might only last for a while so I tried to comfort her by petting her since this seemed to be her only relief, and the only way to get her to stay still. Around 7pm my dog still had all the same symptoms. I immediately called Pet Smart and they told me to call the nearest animal hospital. I called them and they told me to give her a bath with dawn dish soap and to rub the irritated area. So I gave my dog a bath in Dawn and she still had the same symptoms. Around 8pm I decided to give my dog another bath, but this time with Tide. Mechanics use Tide to wash their hands because it absorbs grease/oils. After her bath with Tide, her condition still persists. I tried to take her to bed with me and keep petting her for comfort but she would not go to sleep. I tried to comfort her until Midnight and she was not getting better. I did not know what to do at this point, and it was terrifying to see my dog suffer. I didn’t know what the outcome was going to be. I decided at that point to take her to the emergency pet hospital. They gave me a muscle relaxer to help her sleep and recommend that I give her a child’s dose of Benadryl. I then took my dog home and gave her the relaxer and the Benadryl and she went right to sleep! I was so relieved!! She slept through the entire night with no problems. The next morning she was still scratching a little but was 90% better. As for the Sentry product I used. I am LIVID!!! I cannot believe this stuff is on the shelf and even on the market. This is very harmful to pets and I will never use anything of the sort on my pet every again. To all of you out there with this problem the cure is to get your dog to sleep. Good Luck to all of you out there and I hope your dog recovers. This whole experience was a nightmare for me and I hope this will help you.
An update to my story from two posts up: After she was done pacing a bit after her bath, she calmed down and went to sleep. After about 4 or 5 hours, she woke up and was feeling much, much better, with all symptoms gone. Thankfully I didn’t need to give her Benadryl: the bath (used a good quality, natural dog shampoo) seemed to do the trick.
Thank yo all so very much for the information. My dog has been vomiting and is very nervous and irritable since I gave her a treatment with sentry pro XFC. I just bathed her and gave her benadryl, hopefully that hwlps. I plan on taking the product back to petsmart tomorrow!!
I feel so horrible – my dog, Swiffer, was getting fleas, and my vet stopped carrying Revolution, which has worked beautifully in the past. Until I could get revolution from another vet or on-line, I decided to go to Petsmart and see what I could find in a pinch. Within four hours, Swiffer was basically foaming at the mouth and wouldn’t calm down. I called the 800 number on the Sentry XFC box and he said to wash him in Dawn two times. I also called an emergency vet place in the area. The girl I spoke with groaned when I told her what I had used. She said it can cause neurological problems because it is so concentrated and just nasty. She also recommended a Dawn bath – she said it was what they would do initially. He is drinking but not eating – even his treats. This is terrible, terrible stuff. I’m going to let Petsmart know and write a letter to Sentry! PLEASE spread the word that this stuff is POISON! Swiffer seems to be calming down a little now, but I’m afraid to go to sleep.
I work at a vet hospital and not all the things we sell are safe. K-9 advantix that you see commercials for is deadly to cats. Frontline works so well because it is able to hit the fleas nervous system without damaging the pets. The other topical treatments are not so safe. They also hit your pets nervous system. If you have a big problem with fleas treat your yard and your house. Yard spray will do and borax is great for the house. It turns your carpet into a desert and fleas cannot survive. Also baby shampoo is a great quick fix. The numbing agent stuns the fleas. Just let it sit for as long as you can.
Just a note to say we had the EXACT same problem with our Pug — the scratching, the inability to sleep, the coughing/hacking…It’s unbelieveable that this product is still readily available.
I also work at a vet hospital, and let me tell you. I would not recommend any topical flea and tick meds. including Frontline. I recently have a dog come in with severe seizures shortly after the application. If you read the adverse reactions on any of the brands, in trial studies Frontline caused brain tumors, siezures, skin and fur loss, and even death. Why would I put something on my animal that says if i get it on my skin I am to wash it off, and contact my doctor. What is that doing to my animal?! My sister in law actually has thyroid disease because she applies that stuff. If fact my niece now is on thyroid meds too. In that aspect, I have been using natural stuff, and it works just as well, if not better. Sorry, that is my rant. :)
To the person who posted the last info (works for a vet)What natural products are available and where can we get them? Do you have any suggestions of something that is safe?
I found you website while looking for “Sentrypro XFC” posioning!!! I went thru this exact same thing with my Pomeranian today!!
As soon as I walked into the emergency vet, I told her what I used…. she shook her head and said “Don’t ever ever buy that”.
I don’t know why this is on this market. I feel so stupid for not spending an extra couple of bucks for Frontline…. it won’t happen again.
My pup seems to be doing better, they gave him a shot for the tremors and drooling. So I’ll watch him and take him back tomorrow.
I am so frustrated! I totally feel your pain!!!
Wow! I hope I found this website in time. My dogs have never had fleas but this morning, a flea jumped on me. I drove over to petsmart and after looking at what they had on the shelf, picked up the sentrypro XFC since it seemed like the most effective one. I got home, put it on both dogs, one a 10 pound mini doxie and the other a 20 pound doxie-chihuahua-something else mutt. After I put it on I got curious to see how sentry compares to other products like frontline and advantage so I googled Sentrypro.
Fortunately, this was the first site that came up. I read the first couple of stories and immediately threw my dogs in the bath and bathed them thoroughly. I first used a dog shampoo. I then read some more of the stories and although I didn’t have dawn, I did have palmolive so I bathed them both again as thoroughly as I could using palmolive.
I’m glad I came across this site and was able to wash this crap off of them within about 15 minutes of applying it. As it is, the little one has been scratching and biting himself ever since. Fortunately I haven’t noticed any physical or neurological symptoms so I’m hoping I got it off before too much of it was absorbed into their systems.
I will be taking the remainder back to the store and when I return it I’m going to print out a couple of the stories from here and give them to the manager and demand that they pull this stuff off the shelf.
It’s been about 2 hours now since I applied it and washed it off. So far the only symptoms that I can see are the itching. I hope that’s as bad as it gets. Gonna be a long day….
I treated our dog this afternoon with Sentry Pro XFC and this evening he was acting weird. My husband said I was crazy but I kept watching him. He was foaming at the mouth and pacing back and fourth, whining uncontrollingly. I jumped online and found these posts and made my husband bathe him ASAP. He is still whiny but my hubby ran to the store to get tuna and Benadryl. It makes me SO mad that a product like this can be sold.. I am also pregnant so now I am worried it could harm the baby.. AHHHHHH!!!!!
Unfortunately, I used this product on my two Shih-tzus yesterday. I noticed after one hour that my 18lb male started drooling and vomiting. It was my 12 year old daughter that keenly suggested he might be having a reaction to the flea and tick medication, so I bathed him immediately. My 14lb. female seemed fine, so I left the medicine on her. A few hours later she started acting very strange…drooling, rubbing up on everything, whining and she just wouldn’t lay down and go to sleep. She was just acting so strange, but she didn’t throw up. I decided it had to be the medication, so I gave her a bath. I used dial hand soap on both dogs and then rinsed them VERY well with clear water. Even after her bath, she was still rolling around on the carpet, but she finally fell asleep for a few hours and, thank goodness, so did I. When I got up in the morning I looked online to see if anyone else had similar problems and found this website. I am also angry that this medication is being sold. My husband is in the Air Force and we have been living overseas for the last 15 years in an area where we haven’t needed to use flea and tick products. I had no idea what was even on the market. I simply went into Petsmart and chose the product that seemed like it would work the best…it even had a picture of a Shih-tzu on the front! I’d expect that a store like Petsmart would be concerned that putting a dangerous product on its shelves would harm its reputation, but it doesn’t seem that is the case, which makes me wonder if I will feel comfortable shopping there again. I am going to try to find a small mom and pop type shop or shop at my veternarians in the future. My dogs both seem to be doing better now, about 30 hours later. Hopefully there won’t be any need for a vet or any long term problems. I did go to Petsmart’s online store, found the product, and wrote a review so other people reading that will at least know what they could be in for. I suggest everyone else do at least this much. Maybe then these stores will pay attention and if nothing else, other people buying online may think twice and spread the word to their friends. Good luck to all of the other sick dogs and their owners…I hope everyone pulls through.
Unfortunately, I found this site too late. I purchased Sentry Pro XFC and Sentry Pro for my dogs this weekend. About an hour or two after applying the Sentry Pro XFC, Roxie (my tweenie dachschund)started the foaming at the mouth, shaking her head, whining and acting all crazy. At first, we thought she had gotten ahold of a frog that the dogs had found earlier. Then she was acting like something was bothering her backend (I put some by her tail, it doesn’t say not too and she’s a long dog!). I did research on toad poisoning and it just didn’t fit. At 12:30am, I felt so sorry for her that I got up and gave her backend a bath, thinking that maybe she had a scratch or something that the chemical got into. I used a product called Veterinary Formula Oatmeal & Tea Tree Oil Infuser Sensitive Skin Treatment & Shampoo. It seemed to help, but didn’t stop all the symptoms. This morning, I looked online and found this site. I was furious! I immediately bathed both dogs that were treated. Now, our Chihuahua, Gizmo, had no symptoms. Hmmmmmm…. I looked at both boxes and noticed a difference in ingredients (I had to buy the Sentry Pro for Gizmo because he only weighs 3.5 lbs and Sentry Pro XFC is for 9 lbs and up). The ingredients in Sentry Pro are Permethrin & Pyriproxyfen. The ingredients for Sentry Pro XFC are Cyphenothrin & Pyriproxyfen. Hmmmm again. Kind of tells me that this Cyphenothrin is the problem. I took both products back to Petco along with the address to this site and told them of the problem and that it should be removed from the shelves. (We all know how much telling them is going to do.) Then, I contacted Sergeants, who is the company that produces this vile stuff. By the way, that number is 1-800-224-7387. In looking on their site, these products aren’t even listed. I asked them if they had been removed from distribution because of the hazard to pets. They said “No, they are still available.” At which point I proceeded to mostly keep my calm and point out what they were doing to people’s beloved pets and they were setting themselves up for lawsuits.
Roxie is doing pretty well. She’s drinking and running around and gets a little weird once in a bit. Still shaking her head, but not drooling and foaming. We are going to keep an eye on them both.
I told the person at Sergeant’s that I was going to post this and tell everyone I know not to buy this product. I’m sure I don’t have to ask that you do the same, as I’m sure you already have. I would urge you to complain to the pet store you bought it from and to call Sergeants. I know some of you have written to them, but it’s much easier to throw away a letter than to get rid of someone on the phone or in their face.
I wish all of you and your loved ones a speedy recovery.
Out of curiousity, has anyone that has requested for reiemburstment for their vet bill from sergeants actually recieved it or only denial letters from the “review committe”??? Please post yor response. Thank you so much.
Miscellaneous –
I actually did get reimbursed from Sergeant’s for my vet bill and for the product. About $120 worth. It took about two months for all the paperwork and review to go through, but I did receive a check from them eventually.
This got posted on 1000’s of dog websites!
Hey Guys,
I wanted to share a story I have with you about a flea and tick product I used in hopes that NO ONE EVER uses this product again!
I have never had a flea or tick problem but every spring I like to at least give my dogs a preventative just in case. I always buy Frontline. I did buy Frontline and applied it 1/2 of my dogs.I still had about 1/2 of my dogs that needed some so I ran down to Petsmart and bought a product that I assumed would work fairly the same. The product is called Sentry. It is a topical made for dogs.
We were heading for a tournament in Reno NV come Friday night and I decided to bathe my flyball dogs as usual and then I would apply the product. At 5pm Thursday I applied the product to 6 dogs. 1 Border jack weighing 24 lbs, 1 Cattle Dog weighing 25 lbs, 1 Mix weighing 26 lbs, 1 Staffy bull weighing 30lbs, 1 German Shorthair weighing 30lbs and 1 Doberman weighing 65lbs.
By 11pm thursday I took the dogs out to potty for the last time for the evening. I first started to notice a slight wobble in the Mix breed. I thought it was because of the heat and immediately brought her back inside. I then started to notice a similar wobble in the German Shorthair. I started to panic. I ran inside to look up the flea and tick treatment. What I found and I read sent me into a complete panic.
By 12pm I was bathing ALL 6 dogs that I had applied the product to, with dish soap.( this is what they say you should use to remove a pesticide from a dog.) By 12:30 everyone was bathed and I moved them to my laundry room to dry off. I called the last dog into the room which was the German Shorthair. When she came through the door she was wobbling so bad she couldn’t walk. I immediately called the hotline for Poison Control. By this time I was certain it had to do with the flea and tick product. As I am on the phone with them they told me to call Vet Emergency because it sounded like my dogs had a pesticide overdose. By this time the 5 dogs were relaxed and the German Shorthair was convulsing. The Vet Emergency knew exactly what was going on. He said that I needed to bathe her again with the dish soap and stick her in a crate, turn the lights out and keep her cool. He said the only thing different that they would do was add an IV. But she still was driniking so he wasn’t too concerned about the hydration. He said to call the regular vet in the morning as this usually wears off within 24 hrs. I woke up 4 hrs later at 6am. I took the German Shorthair out to potty at which she did both. She seemed a little less ill, but was still convulsing. I walked her into the crate again and laid there for another hr. She began to get progressivly worse. I took her out of the crate and she was trembling in my arms and had no control of her legs.
I called my vet. They said they could do a IV flush on her and knew exactly about this product. So I took her in @ 8 am Friday morning. She was a convulsing pretty bad at this point. After being monitored for 48 hrs, flushed with IV’s and on a anti seizure drug, she finally came home Saturday and is doing fine.
This event could have been prevented. This product has a forum with at least a 1000 people that have had similar reactions that my dogs did or much much worse. This product is so highly disasterous for the average dog owner, they wouldn’t have a clue what happened. It effects the nervous system like most pesticides but it is very potent in ANY quantity.
Needless to say my German Shorthair did not attend the tournament this weekend. My other 5 dogs that did, three of them still had signs. Anywhere to a sway or two throughout the day to listless. I actually pulled one from Sunday because she was too listless.
Please pass the word. The product is called Sentry Pro XFC and is made by Sergeants. I have only seen it at Petsmart. I will be presenting Petsmart with a very intense letter asking them to remove this product as well as contacting Sentry for a reimbursement.
Candis
I can’t believe that after a year of blog postings, this product is still on the shelves. My Pug Demilo needed some flea meds, and I was trying to be cheap and got the XFC. I put it on him this afternoon, and around 10 pm he started getting really irritated and anxious. He was rolling on everything, running around, couldnt sit still, and hacking/dry heaving. I thought he was just hyper till I had him on the couch to try to calm him so he wouldn’t overheat. Thats when I noticed his pupils were dilated so much I couldn’t see his iris. I immediatly called the number on the box and they told me the same thing they told everyone else. Its rare, but some dogs can be more sensitive and to bathe him in Dawn and put Vit E oil on him. I gave him two baths, and he seemed to calm down a little. Then I found this site. I tried the tuna water and he lapped it up since he loves tuna, but puked a min later right on my laptop case. Now he is finally sleeping and its 130 am. I am so afraid to go to sleep b/c I am worried about him. Last time I checked his eyes, they were about back to normal, but he is still drooling a lot. I am going to raise hell about this tomorrow.
I’m so glad I found this site before purchasing this product. Of course it sounded good at a 1/4 of the price of the frontline plus which is why I decided to research it first. I will definitely stick with the frontline!
My dog was experiencing the same symptoms as Porter and Rosie. My wife had just treated our dog this afternoon before going to work around noon. When I got home around 4:30pm, I noticed our dog Chuck was drueling around his mouth and licking everything in site. He was shaking as if he was wet, dry hacking, and could not sit still for very long. Thank God I found this site. After reading the artical… which described our problem to the letter… I gave Chuck some tuna juice and a bath. We will keep a close eye on him for the next several hours. Thanks so much for having this kind of information available. It’s obvious the product manufacturers don’t.
Don
I am the administrator of a website concerning adverse reactions from flea and tick control products. In the last year, I have received many reports of severe adverse reactions from Sergeants Gold Squeeze-On for Dogs, Sentry Pro XFC, and TriForce Canine Squeeze-On – which are all the same product made by Sergeants Pet Care.
I have passed these reports onto the EPA and have urged them to remove these products from stores, effective immediately.
Unfortunately, it can take the EPA years to remove a harmful product from store shelves. Therefore, I recommend that individuals contact the corporate headquarters of retailers and urge them to remove these products from their shelves.
If Sergeants refuses to reimburse your vet expenses, then seek reimbursement from the retailer who sold you the product.
OMG, I can’t believe I put this crap on all 4 of my dogs and my cat!! My 6 pound is having symptoms described above, twitching of her right rear leg, licking her foot, scratching constantly, buzzing around like something is biting her, dry heaving (since stopped) and nervousness. I can’t believe I chose cost over a safer product. I am taking this back to Petco asap. Now I better go wash my baby!!!
Thank you for having this informative site.
Val
I am a Vet tech and find many of your comments distressing. ZDistressing not becuse this product had such awful effects on your animals, but because you, their owners, failed to READ THE INSTRUCTIONS before applying a PESTICIDE to you pet.
ON Every box of Sentry’s producsts in the directions are the following words (paraphrased slightly): Senstivities may occur when using ANY pesticed on your pet. If you dog/cat shows any signs of discomfert or reactions immeditly was the application off with mild sope and large amounts of water. You many need to counsult your vet.
Many of you describing leaving the treatment on your dogs for HOURS or even DAYS after symptoms begin.
Please understand folks, these ARE posion you place on your animals, in the hopes that a small dose will kill the fleas without affecting your pet. But they ARE posion, and it is YOUR job as the human to read the warning and the instructions (including what to do if something goes wrong) before putting them on your pet. Not every pet reacts the same to the chemicals used, and if your pet reacts this badly to one, you increase the liklyhood they will react poorly to all the others.
Insted, try a combination of more frequent grooming, and garlic supplements. Many owners find that this works without ever putting their pets at risk, because with ALL pesticides there is a risk be it from lowend products like Sentry, or even the higher end products like Frontline or Revolution.
I have always hesitated to use chemicals on my pets, but when I pulled the 4th tick off my pug, Winston, I decided I needed to do something. I put the Sentry FXC on my dog at 10:00 AM and he seemed fine. Around 6:00 PM he started scratching and running around like a wind-up toy. I gave him a bath (a little late, maybe) and he seemed happier. I haven’t seen any drooling, but he does seem to have a dry mouth. This morning I went online and found this site. I am definately writing to Sargeant. And yes, (referring to the comment above)I realize that this product is a pesticide and should be used with caution. Of course I read the label! Consumers should be able to purchase a product from a “reliable” manfufacturer and use it without worrying that their animal is going to DIE. I am now going to give Winston another bath and a little tuna juice, I know it’s too late to stop him from absorbing any poison, but hopefully he will feel more comfortqable and I will feel a little less guilty for doing this to him.
yesterday i had opted to purchase a $20 box of cheap flea meds called “sentry pro xfc” at petco, foregoing the usual frontline plus because i had a box of it sitting at my mom’s house. i had put an application of it on my 10 pound terrier mix dog, grover, and left for the day. upon my arrival at 10pm, grover started acting strangely. he yelped in agony when i touched him, he whimpered, could NOT stop scratching himself and twitching his leg, cowered into the corner of the bathroom, and had his tail down.
anyone who knows my dog knows he’s never like this, so i assumed it was something he ate or….the flea medication i had applied earlier that day. i decided to bathe him and rid him of the medication. i crawled into bed dead tired from the long day only to succumb to a tossing and turning dog who couldn’t stay in one spot for more then 2 seconds. this persisted and i ignored until 3:30am. i woke up, and avidly looked for an explanation for his behavior online. nothing. finally common sense kicked in and i googled “sentry pro xfc health side effects” and a this website popped up.
i immediately started to freak out. i quickly dashed grover to the bathtub and rinsed him twice with degreasing liquid dish soap (per the advice given on the website), then read some more on this hellish flea medication. i called an emergency animal hospital and the emergency number on the back of the package- both told me to wait it out. so i tried to go back to bed when all of a sudden grover stopped fidgeting. i flipped out and started to shake him. he was still alive.
bottom line? DO NOT BUY SENTRY PRO FXC. i am now looking for some way to get this deadly product off the shelves so other dog owners do NOT have to go through the same traumatic experience i went through all last night. in fact, i advise that all dog owners not purchase cheap flea meds, but opt for what has always worked for pet owners- frontline plus. or better yet, use all natural flea meds. it costs a bit more but it is worth it bc if your dog gets sick and you get slapped with a $600 vet bill you’re screwed.
further research on the EPA’s website states that permethrin is not regulated by the EPA, but by the states. well, then why does the product have an EPA registration number? i’m assuming the EPA hands out reg. numbers out like free candy..
Also used Sentry XFC for first time a few weeks ago. Within a few hours of applying it, my dog had the same reactions that others have reported: obsessive air-licking, panting, agitation/nervousness and an insatiable appetite for grass/leaves. This went on for about two-three hours…I was very near to taking him to an emergency clinic (unfortunately, his symptoms started at about 2 a.m.). He tends to lick himself a lot, so I thought it might be a hairball. Because I only applied down to mid-back as directions indicated, I didn’t think he would be able to lick the applied area. Wrong, apparently…or he was at least able to lick the lower portion of the application area, enough to trigger his reaction.
We have used BioSpot and Hartz in the past…never had any reaction like this, but neither did they seem very effective. (I’ve since learned of similar bad reactions for users of BioSpot and Hartz as well.)
I had hoped to find a less expensive alternative to the vet-recommended brands of Advantix/Advantage and Frontline, but I guess the old adage of ‘you get what you pay for’ is true. Going into it, I suspected that these OTC brands might not be as effective as Advantix and Frontline, but had no idea that they could be potentially life threatening. I’m throwing away this product and gladly opening my wallet — my dog’s health is not worth the risk…I advise others to do the same, and consult your vet before deciding on course of treatment.
I have a Sheltie/American Eskimo mix, Sarah. I put the SentryPro XFC on her today. I had used it for the first time 4 weeks ago with no problems except for finding 2 ticks on her today. Later in the day I noticed she would walk fast then suddenly sit down. She would lay down and almost immediately get back up as if she were going to do something of an urgent matter than changed her mind. She would act as if she were going to reach back and nibble at her back side, but change her mind. This has been going on for 3 hours now. She is also panting, but I figured it was due to being tired and not being able to get comfy. I checked her body over several times and could not find a reason for her behavior. Google came through with this web site and in the tub she went. I hope this brings some relief. I feel for all of you and your pets. It’s tough to watch this and it must be tough for the animals. I had used BioSpot on the advice of a dog musher from MA. It did an okay job, but needed to be applied every 3 weeks and a tick check was a must. Yes, looking for a more economical way to prevent fleas, ticks, and bug bites doesn’t seem to pay off. My best to all of you.
We have a pug and a pekinese. We made the horrible mistake of buying SENTRYPRO XFC and now my poor dogs are sick. They are crying, running around biting and rubbing against my carpet, and one is even throwing up. I feel horrible becouse we tried to go the “cheap” way and save a few bucks. It’s not OK for Petco to still sell this poison when there are so many complaints. I am bringing tis website to their attention, as well as posting it on Craigslist. I want this stuff off the shelves.
I somehow found this blog while browsing Craigslist pet classifieds in nearby states. Although by now I can’t remember exactly what the ad was that led me to this, I am beyond thankful that my online “hobby” led me to this information. I was APPALLED by all the horrible reviews and heartbroken by Rena’s the Chihuahua’s story in particular. I have read 96 of the 200+ complaints so far (believe me I intend to read them all) and kept scrolling down the page hoping to see that the product had been pulled from all stores, seeing as the original post was sometime in mid 2007 I believe. Much to my dismay, I discovered that the most recent post contains yesterday’s date!!!!
After reading these horror stories, I intend to do everything I can to help get this product off the market for good. I grew up with a beagle who still lives with my mother. She recently moved from a small city out to a rural town where she has a large yard for Shadow, who is now 13 years old, and her new cat Tasha to roam and play. After finding multiple ticks on Tasha and one on Shadow, she decided to take action. I am almost ashamed to say this after reading so many of these posts, but as I was leaving the local Petsmart yesterday, I ran into my mother entering the store, with the intent of buying flea/tick treatment for the babies. After finding this website tonight, I called my sister who lives with my mother (after midnight!) and left her a frantic voicemail warning her of the dangers of this product and to let me know if this was the one she bought.
Fortunately, my mother ‘doesn’t like touching’ our smelly old hound dog :-) so I’m fairly sure this isn’t the product she would have selected lol. But with today’s economy, I’m sure there are still many customers who will try to save a few bucks by trying a new, less expensive product. I admittingly count myself as one of them! Or at least, I did until I came across this website. Shadow is the love of my life and is the HAPPIEST creature one could ever imagine. To think of him ,and others like him suffering because of the manufacturers irresponsibility and consumer unawareness breaks my heart!
I also want to applaud the original poster/founder of this website for following up on so many of the posts. By taking the time to read and address individual posters and give them your sympathies, you are setting a wonderful example of someone who truly cares about pets and their well-being.
I can’t wait to see everyone’s efforts fulfilled when this product is taken off the shelves. I have this weekend off and you can bet that my local Petsmart and Petco will be getting a visit and MORE THAN an earful from me. Not to mention the letters I intend to write to Seargents! Best of luck to all who have been affected by this, and know that you and your canine family members are in my prayers!!!!
I posted my story above, but have an update.
To sum it up: it ended up costing me over $300 in vet expenses. I contacted Sergeants and inquired into a reimbursement. They sent the forms, I filled them out and waited on a decision. They sent the decision today claiming they can reimburse me only $99.
What’s insane about it is they told me they came to this decision because they “decided upon investigation” that my dog weighs 15-18 lbs. When in fact, my dog actually weighs over 22 lbs. I have no idea where they got this “15-18 lbs.” notion, but it certainly was not from me, nor from the vet report I sent them. I suspect they pulled the number out of thin air so that they could avoid any liability (because the instructions on the box are for dogs over 20 lbs.).
Even more hilarious, is they told me in order to receive reimbursement (of a mere $99), I must agree to a few terms and conditions. Those terms included language like:
“I hereby release and forever discharge Sergeant’s Pet Care Products from any claims whatsoever arising from accident, incident, occurrence, or loss involving or thought to involve the product known as SentryPro XFC.”
Essentially, this is an attempt to avoid lawsuits.
Even worse is the following language:
“I agree not to make any oral or written communication which disparages or has the effect of damaging the reputation of Sergeant’s.”
Umm, yeah, sure.
Anyone else had to experience this nonsense from Sergeant’s?
I used the sentry pro xfc on my two babies who weigh around 10 pounds. They had a serious allergic reaction to the sentry. Ziggy and Hubble back looked like someone had poured hot water over them. I immediately washed the sentry off my pets. They continued to be restless and votmiting. I stayed up with them all night gave some medication for allergic reaction. I am a nurse and new what was going on with my pets. please be careful when using this flea medication it is fast acting and will put your animal in a allergic reaction very fast after applying the medication.
Oh No We Used It Too
THANK YOU for having this site up and running!!!!!
I have given the tuna juice and bathed my 9yr old beagle mix. She has been restless since I put that junk on her last night!
All the same symptoms as all of you have noted (except the vomiting and heaving, luckily). She is still chewing her feet and shaking her head as if she has something in her ears :-(
Where do you get the benadryl for dogs? The vet??? I am off to call one now.
I pray my baby (and all of yours) will be okay, I am just sickened by this whole thing!!
PS I just emailed Sergent’s as well pleading for this to be taken off the market, too.
I am sorry to hear about your dogs. I am frustrated that people aren’t getting their vet bills reimbursed.
You can safely give your dogs human benadryl. Contact your vet, but I think the dosage is according to this page:
http://wiki.answers.com/Q/How_much_Benadryl_can_you_give_a_dog
Ugh! I put this stuff on our “sturdy” 17 lb Yorkie and her skin lit up like a Christmas Tree. We just got through with a round of steroids for existing skin problems/allergies and I go and cheap-out and put this stuff on her. Oh, the guilt!! She was doing the skin-shaking thing and extremely anxious, whining, pacing and fidgety. I did this about three weeks ago and she still has scabs on the application area. I started using a product line called Skin-Eze and that has helped, but she’s still an itchy mess. I’m going to take her to the vet again for steroids and FRONTLINE! Wish I would have just spent the extra money. Her suffering is torturous to watch. Don’t use this product, or ANY by Sergeant’s. Shame on them!
I’ve been worried sick about my mini dachshund because she’s been having the same adverse reactions to the Sentry Pro XFC I put on her. I, too, purchased this product over Frontline because of a worker at PetsMart that claimed it’s better than Frontline or Advantage for a fraction of the price. After I put about 1/3 of the medication on her neck, she immediately started running around the living room in circles and kept rubbing her face and back. Soon, she was drooling uncontrollably all the while being excessively hyper. I, too, called the 1800 number on the back of the box and was told to wash her with dish detergent and that it probably happened because only some sensitive dogs react this way. I bathed her and the drooling didn’t stop until the next morning. A week or two later, I got a follow up call from this 1800 number I first called, and the rep said really confidently that my dog drooled because the product tasted bad and since dogs can’t spit it out like humans. What complete bull and so insensitive. I should’ve done the research before poisoning my dog. I wish we could all do something about this product and company and all its vendors.
Day three and our beagle mix isn’t restless like before, however she is still chewing her feet and flapping her ears as if she had something in there – any suggestions to easy these symptoms? The benadryl doesn’t seem to help these symptoms.
She also seems to flinch her fur – not nervously or shaking-like, but while at rest as if something (or someone) is touching her; I am scared now that her nervous system has been affected (I pray not permanently) … anyone else experience this? Suggestions?
Thank you again for this site and the information!!!! It is unfortunate that this is happening; however, bless you drfaulken for helping so many through these awful experiences!
I cannot believe I took the cheap route and put this product on my babies. I put this crap on two of my dachshunds – Wiggles 7yo and Penny 11mos, both 13 pounds. I put this crap on them last night (Sunday) around 930pm. No reaction an hour later so I put them to bed together in their crate in the kitchen (DH won’t let them sleep with us in the bed anymore).
This morning (Monday) around 530am I heard a bark so I got up assuming they needed to go out (which is WAY earlier than normal). I let them outside to which they did their business. I glanced at the crate and saw fresh vomit (including food chunks from last night’s dinner). I figured someone’s tummy was upset. I pulled all the blankets out and started laundry and noticed right outside the crate on the ground were two puddles of liquid vomit (to which I cleaned up). I also noticed that the 1 1/2c. water bowl attached to the crate was empty (I filled it last night). It dawned on me at this point that they might be having some sort of reaction to the crap I put on them last night, so I took them back to bed with me until my alarm clock went off so I could get ready for work (yeah, it’s after 10am and I’m still not at work).
At first Penny would not be still and kept walking around aimlessly in my room. She would stop to lick and bite herself all over and kept air-licking as well. Her right hind leg would also twitch like she was having some sort of spasm there. Wiggles tried to lie down but kept shaking her head and rubbing her head/ears on the bedspread as if they were really bothering her. Sometimes Wiggles would yelp out as if someone had just hurt her. they both seemed really agitated and nervous…almost as if THEY were the ones being affected by the treatment rather than the fleas and ticks.
After about 20 minutes of this, Penny calmed down after climbing on top of me and rested. Wiggles got under the covers and could not get comfy for the life of her and kept moaning and groaning (she’s always been very vocal to us). It was awful listening to her because I knew she was in pain. Then Wiggles got out from under the bedcovers and just had a blankie over her – the same huge blankie I had over Penny and after I started rubbing them both on their neck area they were able to calm down and get some rest.
At about 710am I decided to get up and try to get ready for work but I noticed that there was a huge wetspot on the covers from Penny drooling and I knew that this wasn’t just a mild reaction of sorts. That’s when I got online and searched for problems with this medication – boy to I wish I had searched before giving them this sorry excuse of a product.
After reading this site, I gave them both some tuna juice and it helped TREMENDOUSLY. Regardless if your baby is air-licking or not – give it to them. It helps.
At 845am I bathed Penny with dawn, wrapped her in a towell and held her for about 20 minutes while she stopped shivering. Then I bathed Wiggles and did the same. We all went outside and Penny ran around and barked at noises, while Wiggles just stayed in the porch wiggling around on the ground trying to “shake” off the itchy feelings I know she was having.
At 930am Wiggles ate all her food and got back in her crate to snuggle down in all the clean blankets I just put back in there. Penny ate a little and did the weirdest thing. She went and got on top of a small trashbag I have full of clothes for donation to Goodwill and just curled up in a ball and went to sleep! I guess whatever makes her comfy, huh!
I’m watching them sleep right now and am relieved that they’re getting some rest, but I can still see their ears twitching so I know it’s not over yet. I’ve decided to take the day off work to observe the dogs. They seem to be drinking plenty of water so I don’t think I’ll need to take them to the vet – THANK GOD! I just spent $150 at the vet over the weekend on my other dachshund (Ilene 7yo) that I just acquired two weeks ago. Turns out she has heartworms and we will start treatment in about a week. Taking these other two babies to the vet is not what I need right now.
Thank you everyone for your input and thank you drfaulken for starting this thread and posting info about the tunawater. It was a lifesaver! God bless all you caregivers out there who are dumb like me and put chemicals on your babies before doing any research. I myself will never put another chemical topical on my babies EVER! I’m off to find other natural ways to deter the fleas. Wish me luck and good luck to you all!
I gave Ruben Setry Pro XFC after I pulled a tick off of him the day before. I looked at the guide and it looked as though it was an outstanding product. I applied it to Ruben Tue. night and I was up with him many times barking to go out. I saw him in the morning at 5:00 AM and his chest was wet. We went for a walk and he had drool slobbering from his mouth. I logged on line and found this web site and I called the 1-800 number on the back of the box. I had given him a bath early in the morning when we returned from the walk to wash off the Sentry product but after the 1-800 call I was told that the shampoo that I had bathed him in was not strong enough and I should rebath him in dish washing detergent. So, I did and that helped relieve his discomfort. I also gave him some tuna fish juice as suggested and after that he was able to drink some water.
I WILL NEVER USE THIS PRODUCT AGAIN
He is still having some issues with jumping at an itch but things are looking OK.
So now we’re on day three. I used the crap on Sunday night and it’s now Wednesday evening. Penny and Wiggles are much better – Penny more so than Wiggles. I really don’t see any symptoms on Penny other than scratching and biting at some itches. Wiggles, on the other hand, is still twitching – mainly her left rear leg. Her ears still bother her and she shakes her head a lot like there’s a bug buzzing around her. She also moans every now & then at her discomfort. Other than that, all is well. Good luck to all with this horrible product.
I am so furious about this. I picked up this product last night, put it on my shih tzu, and then we went to bed… and then I woke up at 3:00 a.m. to discover that she had vomited all over the bed (and me). But, unlike when she usually has an upset stomach, there is no heaving or retching at all. She’s just “spitting up” liquid, mucus and foam; and she also clearly feels horrible, as she is doing all kinds of abnormal things (lying on the floor, instead of the rug; curling up in a tight little balls, instead of lying with/next to me; etc.). She’s also been doing that “air licking,” as if she has a nasty taste in her mouth.
I bathed her, per the instructions on the back of the box. I am pretty sure that she did not ingest/lick any of this off her. Even when I re-examined the trail of it on her back before I gave her a bath, I am 99% positive there wasn’t any in any spot she could have reached herself.
I just got off the phone with their 800 number, and while the woman was very nice and helpful (she told me to bathe her using dish soap, as well), I am just livid that this product is still on the shelves. It’s been about two hours now, and I have a few hours to go before I can get her into her vet. She is finally starting to act a bit more normal now, thankfully.
I am just glad I’m a light enough sleeper that I noticed this when I did. And thank goodness for this blog, and everyone who’s shared their stories. I’m just sorry I didn’t think to check on this product before I bought it so I could have spared my poor baby girl this entire experience (not to mention myself!).
Ruben seams fine today!!! Since he did not get much sleep the night before with all of the biting and scratching he slept all day after the dish detergent bath and the tuna fish water. I returned the Sentry Pro XFC to the store and they gave me a refund. The clerc checked with her manager and the clerk said that the manager had heard of this happening before. Dah!!! They should stop selling it…
Hi! Thanks for this very informative site!
I put SentryPro XFC on my shepherd mix (about 50 lbs) this morning, and almost immediately he started scratching himself, and then went on chewing his paws, drooling/foaming etc. After finding this site, I gave him a bath (after 3 hours) and tuna water and now he is resting. I hope this will save him from further problems…
(the stuff was imported to Sweden – it is not available at our drugstores…)
I adopted an American Bulldog less than one week ago. I’ve been very observant with every move he makes to asses his already learned habits, so I can offer the best care, and help him adapt to his new home. Everything was going excellent until Friday. I’ve never used a topical repellent on my pets, but thought I’d give it a try rather than using a bulky, white flea collar on my brindle bulldog. I applied SentryPro flea/tick/mosquito at about 2pm. I didn’t immediately make the connection, given the circumstances of a new home, people, environment, etc, but by 7pm he began periodically coughing up small amounts of clear/white frothy sputum. I gated him into a bathroom off my bedroom for the day Saturday while I went to work, and when I returned home, upon taking him outside, he “coughed up” a few more times, moderate amounts. Then I was awaken during the night after he, once again, coughed up, this time on my bed. I put him back in the bathroom while I cleaned up the bed, and he continued over and over, now to what I would consider vomiting. I followed my footsteps to determine what may have caused it, and it led straight to the SentryPro. I immediately gave him a deep scrub in the bath, at 4:30am, and washed all the bed linens, towels, and his harness. He almost instantly improved, and by 6:30am when I left for work, he had not vomited anymore at all. Luckily I have an appt at the vet tomorrow already for a basic checkup, so I’ll bring this up also. This company needs put out of business. Generally after about 40 complaints, a product is recalled. This site already has over 200. Spread the word and maybe we can get this sh** off the market!
Also, my idea to get this stuff off the market,
!!!!! YOUTUBE YOUTUBE YOUTUBE !!!!!
Make as many videos as you can about this crap and post them on youtube.com and I guarantee it will make a dent. It sounds bad, but it would be best if your videos include footage of the pets symptoms, and maybe even audio of phone calls made to Sentry. I believe this (audio recording) is legal, under the One Party Consent Law depending on the state you live in.
It’s been exactly one week since I applied this crap to my two dachshunds, Wiggles (7yo) and Penny (11mos old). Penny seems 100% OK, however, Wiggles still has the occasional “shake of the head” and involuntary movement of her left rear leg…honestly though, it’s nothing compared to what it was last week, so I’m very happy with my doggies’ status today. I’m sure the lenthy effect on Wiggles has something to do with her older age than Penny.
I hope some of you get video like Nathan suggested – it was the last thing I would think of while dealing with sick dogs, but great advise nonetheless.
We applied Sentry Pro XFC to our 2 pugs. Within 2 hours of the application they both started scratching at the site of application. They began to pant heavily and one began to throw up. This stuff is really dangerous especially for pugs that have breathing issues already. I am really concerned that this product is still on the market. We just bathed them and they seem better but they are still having symptoms. This stuff has to come off the market!
Wish I had found this sooner. We used Setry Pro XFC on our boxers yesterday morning. Our male had no adverse reaction. Our female on the other hand won’t sit still. Every time she lies down she jumps right back up and starts biting at her hind quarters and around her tail. No vomiting though. I gave her a warm
bath and that seem to help for short time and then back to the biting. We’re gonna try some benadryl and see if that doesn’t help.
you have to bathe them in a dish soap such as ajax or dawn , mild soap wont cut the poison ..feed tuna to help soothe their stomach. bathe them 2xs in a row if you have too .
[...] in this product is the same insecticide that is used in some Ant Killers. According to this site (and others) on the web, there have been dogs getting sick from this product for over two years. [...]
I wish I would of found this information sooner before I administered this poison to my dogs. Last night I applied Sentry Pro XFC and within 2 hours my pug was acting crazy. She was running, scratching and panting very hard, I couldn’t get her to calm down. I found this website and bathed both of my dogs with Dawn dish soap. My lab is still scratching and limping but my pug is not doing very well. She was up most of the night crying, scratching, jumping around and having a hard time just breathing. I can’t believe this poison is still on the shelves at Petsmart. I am taking my pug Penelope to the vet today, along with a copy of everyone’s comments about this product in hope that Petsmart will remove this product from their shelves. I don’t want any other dogs to suffer because of this product.
CAN’T ANYTHING BE DONE ABOUT THIS BULLSHIT PRODUCT?! i regret not researching about sentrypro xfc before putting it on my toy poodle. same symptoms: shaking, panting, and incessant itching of the area where i applied it. i noticed the symptoms within about 1-2 hours of application and gave him 3 baths afterwards with regular dog shampoo. because of the scratching, he’s lost a great amount of fur and poodles DON’T shed.. after reading the first several posts on this site i panicked and called the 800# on the box and the lady just told me to try another bath and consult a vet and gave me a reference number.. SURE if you want to pay the vet bill for me! sorry about the language, but GET THIS SHIT OFF THE SHELVES!
i hate just watching my dog suffer and not being able to do too much about it.
Linh: I’m so sorry you’re also going through this horrfic ordeal. It’s so difficult to watch your baby suffer when there’s really nothing you can do. I did find that stroking/petting my dachshund helped her calm down, so maybe that will work for you as well.
Be sure to bathe your baby with a dishsoap such as Dawn as it better removes the pesticides. If he’s still panting and/or airlicking, try giving 2 tablespoons of the juice canned tuna comes in (I used tuna packed in water and it worked great).
Hang in there… it took my puppy a few days to get over this and my older dog of 7 years about a week before the leftover symptoms of biting/scratching/twitching went away.
Oh & FYI the puppy was 11 mos old.
We put Setry Pro XFC on our two Bichon Poos. We thought they were going to die. Both vomited one continued to drool. Both couldn’t sit still and were panicked. Their skin turned bright red like a sun burn. They couldn’t stop scratching. We were up all night with them.
It is hard to believe that there are 240 messages before mine.
hi.
my name is april and i recently had this problem with my dog, augie. i was writing to see if you contacted the company…or did anything? i returned the medicine to the pet store today and am about to write an e-mail letting them know that i don’t believe this product should stay on the shelves.
it’s really sad.
thank you so much.
Hello April,
I didn’t contact Sargeant’s, however some people did. Some got money for vet bills, some didn’t get anything.
I don’t think any pet stores have taken the product off of their shelves yet.
I hope Augie and the rest of the pets people have written about have a speedy and full recovery.
I tried SentryPro XFC today on my 8yr old Beagle Nilla and she had the constant itching, dry heaving, constant twitching, and heavy panting. I gave her 2 baths with her dog shampoo, and 1 bath with Palmolive (don’t have any Dawn around). Since the Palmolive bath she has stopped the constant itching, dry heaving, and heavy panting, but she still twitches occasionally. She never lost her appetite or interest in drinking water. I hope that is a good sign. I only wish I, like many others, would have done a bit more research before using this product. I am now even concerned on what Frontline does to her. I only used Frontline in the past. It is sad that in this day of information technology, a company like this can still be in business with a product like this. We need to find a way to bring them down!!! Or at least take the product off of the shelves. I have emailed them about my concerns and issues as it is after 12:00am here and a holiday weekend. I definitely am going to try and take the product back to Petco and give them a piece of my mind. I am just glad I didn’t use the cat version on my 10yr old cat Hydrox. I think/hope Nilla will recover fully as she has recovered from bad things before. She’s a tough little dog.
So far today Nilla seems to be fine. The symptoms from yesterday seem to either be gone or not bothering her anymore. She still has her appetite and is still drinking plenty of water. She even chased Hydrox a bit this morning. I did notice her twitching differently while trying to sleep last night, she usually twitches like she’s running normally, but last night it was a little different. It seemed her breathing while sleeping was normal and I heard her snore as usual. I think I dodged a bullet, thank God. All I can say to others is proceed with extreme caution if using this product, actually don’t even use it. Just think of how terrible it would be for us dog owners here if drfaulken didn’t start this thread. All I have left to say right now is thank you drfaulken.
Wow, I am so glad I found this site and read everyone’s responses. Today, my fiance applied the SentryPro XFC to our 3 year old cairn terrier (Mason) and our 2 year old maltese mix (Cole) because we recently adopted a miniature schnauzer (Locke) because he had some fleas so we just wanted to take some some precautions before we had an outbreak. About 5 hours after we put it on the 2 dogs, Cole started having what seemed liked panic attacks as he could not sit still and frantically scratching his sides. Mason got very distant and hid in a corner in the house. Both dogs were crying and whimpering and Cole began to vomit and shake almost like a seizure. Locke was too young for the medication, but ingested some of the medication from Cole’s back.
I quickly washed the two of them with a de-greasing dish soap and quickly called the number on the back of the box. I also noted that Cole’s skin was completely rash-like and sore. I bought an ice-pack for Cole, as well as some vitamin E lotion. I haven’t tried to tuna juice trick, but how scary of this to all to happen. Cole is still showing severe symptoms, but Mason and Locke are starting to act normal since the bath. The vet and poison control number really didn’t say much else that wasn’t here already. I hope this stuff is removed from the shelves.
We applied SentryPro to our dog this morning. Several hours later we started seeing the same symptoms others have mentioned – constant restlessness mostly and heavy panting. We thought maybe he had an unrelated stomach ache but when our dog woke up my fiance at 1:30am, demanding to go out, eat grass, vomit, and start obsessively licking his paws, we knew something was wrong. We immediately bathed him. He was still suffering, but we eventually got him to sleep. I am very worried about my pup – thank goodness for this thread.
I usually try to shop at independent pet stores, but we were out of town and could only find a Petco and that’s where we bought this stuff. I will NEVER shop at Petco again. If I had bought this product from my usual pet store and complained about it with evidence like this thread to back it up (although I know this anecdotal and not medical evidence), they would take it off the shelves. We did NOT apply it incorrectly.
I urge all of you who have taken your dogs to the vet to submit a complaint and your veterinary testing and paper work to the FDA. They don’t pay much attention to anecdotal claims but they WILL pay attention to things with medical evidence to back them up. We need to get this vile stuff taken off the shelves.
My complaints about this product and biospot , have fallen on deaf ears , Petsmart and the makers of these products dont care. THEY WILL NOT reimberse you for vet visits .Good luck on even getting a refund back from the seller. You would hope these guys love animals and wouldnt make or sell these items that harm and kill pets.
IF you have applied these products please bathe the animal least 2xs throughly and feed them tunafish oil . it does work wonders .
I almost killed a cat with stuff for cats and my dogs , now i spend the extra monet and get advantage or frontline ..i talked to the vet , he belives its the catalyst that is what is allowing the poison to hurt the animals .
In a pinch i admistered harts onto my cat and it sems to be ok . not as good of a product as the frontline or advantage , has knocked some fleas out , without the horrid side effects .
I just made the same mistake as everyone else here. I applied SentryPro to my 10 month old chocolate lab Java. When I came home for lunch he was panting, restless and drooling in his kennel. When I let him out into the yard he flopped onto his back and started wriggling in the grass, as if to try to get the SentryPro off of him.
I justed picked up some Dawn…..Bath Time
BIG TIME I will never buy this junk again.
“when I came to bed at about 1AM this morning, Porter couldn’t lie still. He’s tromp around the bed, lie down, then jump up with a start as if something had bitten him.”
When I read that, I immediately knew the SentryPro XFC was causeing my 19 lb. Shih-tzu/Pekingese Harley’s symptoms. This was the first symptom I noticed…it really freaked me out. It was almost as if he was hallucinating. I immediately bathed him in baby shampoo and he seemed to be a little better. The jerking continued, but when I held him close to me and rubbed his side, he finally went to sleep. What a miserable experience!
I read the directions very carefully and followed them even more carefully. Our trainer at PetSmart recommended this – but she has large dogs, so she may not see the side effects.
I have only ever seen a couple fleas on him and never a tick, but I just had a friend loose a cat from Bobcat Fever (apparently caused by a tick) so I wanted to be safe. I don’t think Bobcat Fever is fatal to dogs, but her cat was fine 3 days before she died. I am not sure what to do now – do I risk fleas/ticks or put poison on my dog again?? I will definately get Frontline if I do use a topical ever again.
Today is day 2 – hopefully we are in the clear – no new symptoms or reactions.
Good luck to all who have experienced adverse reactions.
I sent a complaint to petsmart and here is their response:
July 8, 2008
Dear Ben,
Thank you for taking the time to contact us here at PetSmart. I am so sorry to hear about your dogs. At PetSmart we take the health and safety of pets very seriously. We work closely with our suppliers to make sure every product we offer is safe. The Environmental Protections Agency (EPA) regulates all flea and tick prevention products. The EPA does test the products for safety on a quarterly basis.
Like all products, the directions for use must be followed closely to ensure the safety of flea and tick products. It is extremely important that the correct product and type is used for your pet. It is also imperative to read all the instructions and use only as directed and contact a veterinarian with any questions.
In addition, like many other medications, supplements or pet foods, they too can cause an allergic reaction. We strongly recommend that our Customers, who want to use these products read the labels carefully and research what is best for your pet. We encourage our Customers who have questions to call the manufacturer as well as consult with their veterinarian.
Sincerely,
Kim Jones
Customer Service Manager
I too made the same mistake as most everyone else here – I bought Sentry Pro for my dog Katie on Sunday at PetSmart. I am so sorry I did that. Within an hour after applying that Sentry Pro poison, she started hacking, drooling and foaming and started licking the carpet. She was also scratching herself like crazy and licking her paws and went I took her outside, the whole yard was like a big salad to her – she ate so much grass. When she threw up, she sounded like something from the Exorcist movies. I do think the Sentry Pro killed some fleas and ticks because when I bathed her yesterday afternoon with the Dawn detergent, some dead ticks fell off, but Katie went through so much torment, that I will never buy Sentry Pro again. I will take it back to PetSmart. A lot my my mistake could have been avoided. Katie is my parents’ dog who I have adopted since my parents are now in a nursing home. When I brought Katie home in December, my Dad had Sentinel Flavor tabs in her belongings, which can be used for fleas, hookworms and roundworms. Unfortunately they are not effective on adult fleas and I understand Capstar tablets can be used in conjunction with Sentinel. I have ordered some Capstar tablets to finish out the Sentinel doses and once they run out I will get Frontline. Poor Katie – the suffering that I put her through – since I’ve had her she’s had her neck poked at with a stick in the woods and has been sprayed by a skunk, but she came through those experiences must easier than that horrible experience on Sunday night!
From Ben’s letter that Petsmart sent him, “Like all products, the directions for use must be followed closely to ensure the safety of flea and tick products. It is extremely important that the correct product and type is used for your pet. It is also imperative to read all the instructions and use only as directed and contact a veterinarian with any questions.”
Maybe the directions should say Not to use this product on your pet if you don’t want it to get sick. Wait, that wouldn’t matter as no one reads the directions anyway. How stupid do they think everyone is? And anyway I don’t care about the safety of the flea and tick product, I care for the safety of my beloved Nilla. By the way my wife said she is doing well after the ordeal (I am out of town for work).
Has anyone had any problems wit the Sentry Pro shampoo? Pleaes let me know, I just purchased some and now am afraid to use it on my girls.
Hey Babbs, I don’t think any one has reported any problems with SentryPro’s shampoo. However, do you really want to support a company that puts out such a poor product and then refuses to take accountability for it?
I believe I will be returning the shampoo to the store for a refund. Thanks
I posted back on May 8th, 2008 about my dog, Morgan, having a reaction to Sentry Pro XFC. I just wanted to pass the word along that I WAS able to get reimbursed for ALL of my vet bills PLUS my postage expenses incurred from snail-mail correspondence with the company. They even sent my dog a “Get Well Soon” card. My advice to anyone who experiences problems with this product is to contact the number on the back of the product box and ask to be mailed a reaction report. Fill it out and send it back IMMEDIATELY! They will dismiss your case if you sit on the paperwork for more than 30 days. Also, gather as much documentation to improve your case as possible, including: Proof of purchase, the actual box and vet bills. Thanks, and I hope that helps. Kat
As I scroll down this page I can not help but cry. My boston terrier dog, Bourne, is beside me rocking on his butt, rubbing against me, and uncontrollably crying. To think I am the cause of his pain and discomfort.
I put it on him because I found one tick-it would have been better to leave it.
July 10th drove 2 1/2 hours to New Hampshire for vacation. An hour ther I put SENTRY PRO XFC on him. Within 1 hour he was having a lot of diarhhea, freaking out as if he had been bitten, nervous, restless- could not relax or even sleep. He kept me up all night finally at 5 in the morning I couldnt take it- something was wrong. I drove back t massachusetts- another two hours. Gave him a bath then saw my vet right away.They contacted the 1-800 number on the back. Their almighty wisdom, “GIVE HIM A SECOND BATH- THERE ISNT A MAGICAL CURE FOR IT. THE LIQUID CONTAINS AN AGENT THAT MAKES THE DOG HAVE A TINGLY AND ITCHY SENSATION”
Excuse me but WTF!!!!
This company has no right to say they care for animals- neither do the heartless vets that back this product.
I dont care if there are more pets that use it than there are pets with this reaction.
This should not be happening to any pet.
I am young and he is my first baby. This has scrared me so much-and reading all of the posts and everyone elses experiences…..please be sure I too will pint these staements out mail them to everyone I know and send to places like petsmart and petco.
As someone stated above it is painfully sad that as pet owners we had to learn about this horrible product the hard way.
Just wanted to let everyone know, that my three dogs have all gotten better. It took till the 10th for my maltese Cole to stop panting and being able to sleep more than 30 minutes. His red sore skin is still there, and I have been using vitamin E lotion. The other two dogs were better by the 8th. Such a horrible product. I want to say thanks for everyone’s input on this forum/thread and thanks to DrFaulken for writing the article.
My dog Pearl had the same reaction. She was in the hospital overnight for monitoring.
The only concern I have as of right now is the part I applied the Sentry Pro on her body is like oozing with fluid and seems very red. I’m not sure what it is exactly and it could be because the product burned her skin.
Has anyone had this reaction? And what did you do for it.
Thanks
Hello Angela,
That sounds like my dog (Cole)’s rash, but more extreme. I noticed he had a pus like fluid on the surface of the skin. My advice would be to cleanse the area gently and apply some vitamin E lotion or some neosporin just to ease her pain. I’d have a vet further look into it.
Hi, my Chihuahua is having the worst reaction to Hartz flea treatment.
I had him in the vet last night and he is no better but worse. Please call me, I need help he is not good. Should I ta
I am going to call the Pet hospital. Please if you know anything I really need your help
Hey Mandy,
I am sorry about your dog. Have you called the poison control number on the back of the box? That might help whomever you take your pup to.
I am really sorry and hope that he recovers — I don’t know if anyone else has had experience with Hartz :(
WE JUST PUT THIS CRAP ON ALL 3 OF OUR SHITZUS 1 IS HAVING THE WROST REACTION THAT I HAVE EVER SEEN. I CANT GET AHOLD OF ANYONE SO I LOOKED IT UP. AND FOUND ALL OF THIS….WE HAVE GIVEN HER A BATH AND HOPE THAT SHE CAN SETTLE DOWN. MY HUSBAND HAS WROTE TO SERGANT BUT IT SOUNDS LIKE THEY COULD CARE LESS FROM WHAT I’M READING ANY SUGGESTIONS IS GREATLY NEEDED
I just want to add my experience as well as I’m hoping that the Petco and Petsmart will find their way to this website and make changes. We applied the product to our schnoodle and she started “freaking out” within an hour or two. We bathed her twice right away to get the product off and she seems fine this morning. And, yes, we did follow direction correctly. I’m thankful we were not out camping.
Just wanted evryone to know. It has been exactly 3 days this hour since I put Sentry Pro xfc on my dog Bourne. After 1 vet visit, 4 baths, 1 steroid injection, muscle relaxer, benadryll and vitamin E oil…..he has begun to act more like himself. At the beginning he was not even able to sleep constantly jumping up after laying down-now he has finally relaxed.
I have already started by printing out these comments.
I have attached them to a bulletin on my myspace page and sent to all friends.
I have attached to an email and sent them throughout my company, knowing a lot are dog owners.
Next I will send copies to petco and petsmart as well as surrounding vet clinics hoping they will post on their bulletin boards.
Because even though evryone goes to vets we don’t always purchase products from them- it is far better to pay $50-60 for FRONTLINE then a couple of hundred in vet bills and medicine.
Thank you all for your posts.
We used this product yesterday afternoon on our 10 lb. maltese/yorkie mix. He had all the symptoms listed on these comments, except vomiting and foaming at the mouth. He could not drink water without looking like it was shocking him and he could not lie still. I too am angry that this product should still be allowed on the market. These comments go back to 2007 – He is much better after 24 hours, and is lying still and sleeping, but still twitching once in a while – it will be back to Advantage for me – he has NEVER had a reaction. A little research ahead of time would have saved Chopper much grief.
Yesterday I put “Sergeant’s Silver Flea & Tick” (not the same product but same maker) on my mini-dashund and by 4am we realized she was not in good shape at all with all of the symptoms people are describing here. Long story short, we took her to the emergency vet by 4:30am and the vet’s keeping her for a minimum of 2 days. This is INSANE. She BETTER be OK.
Has anyone taken Sergeant’s to small claims
court? My vet bills were over $700 in January
of this year because of Sentry Pro XFC. My shihtzu, Mimi, was in bad shape for a long time.
Wish we had seen this site earlier…We put the Sentry Pro XFC on our 10 yr old Maltese Maggie. As many others have stated we too used Frontline with no problems. Although we have not seen the severe symptoms others have we did notice Maggie being restless. We gave her a bath and that seemed to help. She “managed” through the night and seemed to be better this morning. This evening she again became restless as though something were biting her. She was given a bath in an oatmeal based shampoo but that didn’t seem to have much effect. We called the 800 number on the box and the woman on the phone was quite familiar with the symptoms. They suggested bathing her with Dawn Direct dishsoap. The bath should consist of two applications of the dishsoap. They also suggested applying vitamin E on the affected area. We have given Maggie the bath. This is when I found this site. We have given Maggie a dose of Benadryl (childrens dye/alcohol/sugar-free) liquid. She is now resting however, I don’t know how restful it will be for us.
Reading these posts has made me sick. I can’t believe this product is still on the market and that I have heard absolutely NOTHING about these horrible side effects! We went to purchase Frontline yesterday…but seeing the Sentry Pro was 1/3 the price and apparently “worked better” than Frontline, we decided to try it. What’s the worst that could happen…it doesn’t work and we have to go back and buy Frontline? Wrong. I put the correct dosage on our Min Pin and Boston Terrier. After about 2 hours, I couldn’t stand the way it smelled anymore. I can’t quite place the smell…but it reminded me of the dentist. It was also rubbing off on anything the dogs touched – including us – and making everything stink. So I bathed them really well, concentrating on the spot where the Sentry Pro was, and after drying them, the smell was gone. But about 2 hours after the bath, our Min Pin started trying to bite his back and rubbing against everything. He was itching EVERYWHERE so I gave him some Benadryl. Later last night, our Boston started itching too so he also got dosed with Benadryl to help him sleep. I thought maybe there skin was dry since they got baths two days in a row – after visiting this site I know differently. They slept okay last night – after they finally got comfortable and fell asleep. They’re still itchy this morning, but they’re eating, drinking, and acting normally. I haven’t seen any of the other effects a lot of you have mentioned: dry heaves, vomiting, foaming at the mouth, etc… Needless to say, our little guys will be getting bathed again today. Hopefully the itching is the only complication we’ll have!
I’m sure it won’t do any good, but I will be complaining to Sergeant’s.
The Sentry Pro XFC product is absolutely horrible and should be off the market for sure. I’ve read all of the previous comments about the product from other unfortunate users. We just used it for the first time on our Maltese last night and boy did we all have a bad night. She vomited all night long, has shaken her body all night, and continues to scratch her whole body, especially her left foot. The product seems to still be on her back!! No wonder this stuff is so much cheaper than Frontline. Because it has 20 side effects. Well, we are going back to Frontline and paying the extra money.
Thanks to this post we were able to act early to these symptoms on our 3.5 yrs. old flatcoated.
We bought this product on the USA couple years ago and brought it back here to Norway because the market is limited on those products here.
We have actually used it three times before this, and haven’t noticed any symptoms except today.
The symptoms were the same as everyone else here has posted, and we could at an instant see that something was wrong and acted immediately by washing her and using a special dog-shampoo. We could see clearly recovery, but she still could never lie still for more than 5 seconds, so we started searching about it on the net and found this post.
Later on the day we washed her with a dawn soap and gave her tuna oil. Now it looks better =)
i put this on my mini pin and with in two hours she started to have the same symptoms. I chose to use sentrypro xfc because it was less expensive than frontline this was a huge mistake.
Lucy has been salvating from the mouth and can’t sit still at all. we’ve given her some tuna oil and hopefully that will work. She wasn’t very receptive of it at all though.
Hopefully lucy recovers from this.
I will make sure that nobody will use sentrypro xfc again. It is poison to dogs. It should be taken off the market. I can’t even believe that it is still being sold.
I wish I had read this website before using this crap on my dog yesterday. She had the same problems, scratching, twitching, drooling. She could not sleep all night. This stuff is terrible.
NEVER USE Sentry Pro XFC!!!
I HATE THIS PRODUCT SENTRYPRO XFC!!!
My mother and I were trying to do something good by putting this on my 10month old puppy Gizmo and it was a total failure. We applied it on his back like it said, but about 30mins into it he was scratching nonstop and could not keep still. About an hour into it we decided to bathe him . It looked as though he was gonna be ok, but then we noticed he could not keep still. He would try to nap but the itching would not let him. So I took him out for a walk and noticed he started salivating like crazy. I came back home screaming for my mom to help him. My mom rushed and poured milk into his bowl, because milk kills any type of poison in the body. 2 mins later he was ok, but he still has the jumping and itching sensation. It’s been 4hrs, 2 baths and he still hasn’t been able to take his nap.
Hopefully he’ll get better during the night or else it’s off to the vet.
Hi all, I too like many others found this site after applying the sentry pro product on my 20lb beagle. she had the same itching a few hrs after applying (7/26/08 12:30pm)and then started the “i feel wet” shake later on that afternoon. I had read some reviews of other meds but wish i had looked this one up! I immediately bathed her after reading this thread, but it was already 12am here. I only had Palmolive soap, no Dawn on hand, i hope it helps, she seemed better after but still scratching a bit and shaking, couldn’t sleep immediately so i followed the benedryl advice and snuck one in a treat, at least she’ll still eat treats. also did not have any tuna and so i mixed a tiny bit of beef broth with water and she drank a lil bit. grrr, i’m so frustrated with myself!! i just adopted Ariel a couple wks ago, starting to feel like i’m not a fit pet parent.. not sure if i should even bother calling the hotline after everyone else already did and just got the same response. I will see how she does in the morning and see if she needs to go to the vet, i am scared of the bills as well, if any one can offer advice it would be greatly appreciated. Thank you everyone for all the info provided previously.
ps. by about 8pm, my face start feeling cold like ice water was runnign through it, it is now 3:50am, and i still feel the same. i took a benedryl myself…
We just found this website and am I glad we did. We just purchased the Sentry Pro XFC yesterday and applied it to our Schipu (Poo bear).
Last evening she started to have the reactions of being very excited and not being able to relax. We experienced this through the night.
This A.M. my wife found this site and we bathed and totally cleaned this stuff off of our dog. We only hope that the stuff wears off quickly. Sentry should not be able to use our dogs as lab rats without our consent and we think that they shoud be punished for this.
Maybe ech of their employees who make this crap and the mad scientists who developed it should be forced to bath in this horrible substance.
Thanks again for the info.
I hope somebody can get the word out to the stores who sell this miserable stuff.
Well it took a good 4 days but Maggie seems to be fine now. Thank goodness she did not have the severe reactions others have experienced. In that she continued to eat and drink we maintained the benadryl and bathing. As a side note I attempted twice to post a “review” of this crap on both Petco and Petsmart websites. Neither website has posted my submissions inspite of my cautious choice of words.
Well i have applied some of this stuff to my boxer pup and he seems fine….he’s eating, sleeping, playing etc. like normal you have to know what your doing and not leave them unsupervised…..i stayed with him for thirty minutes……and the other thirty minutes i left him on the bathroom where i know that he can’t touch anything and rub it against anything so that later he will not lick it…and i don’t just do it with this product but with every other product you don’t want to leave the dogs unsupervised with any kind of flea tick medicine….so be careful.
it has been about 24 hrs since i first freaked out and washed off as much of the sentry as i could from my girl, she seems to be a lot better today. most symptoms are gone, but the dry licking of lips and the “wet shake” still occurs on and off, i think the vitamin e oil helped to soothe her skin. Hopefully the other two symptoms will subside soon, but will check with vet tomorrow. Interesting thing when I returned the meds to Petco, told the manager my dog had an awful reaction to the meds and he nodded his head like he’d heard it before, and made an extra effort to ask me if I had checked in with my vet yet, that he suggested to soon and that if she had reactions with this meds then she’d have worse reaction if we were to try another flea meds. Sorry, don’t think i’m going to put any chemicals on my girl after this terrifying experience. To Lance and everyone else that is still roughing through it, I hope everyone turns out okay. Also, to boxer10h, no offense or anything, but i did watch my girl, all day, you cannot always stop them from scratching or licking, or even if you do its already too late by the time you stop them, i think the fact of the matter is, if the chemicals in the meds need so much supervision, then it really shouldn’t be used on animals or near humans in general. This is just my opinion, although, I believe a few people here would agree with me.
UPDATE:
It’s been 8 days since we used this horrible stuff. Our little guys are still itching some – not nearly as severely as they were. I had a few sleepless nights staying up and rubbing our Boston because he itched so badly he couldn’t stop twitching and jerking. The itching and restlessness were the only symptoms ours had – thank God I washed it off when I did!
And to respond to boxer10h – our dogs were “supervised” while the SentryPro was on them. They didn’t ingest any. The horrid side effects occur when the poison soaks into their skin at the application site. I can’t imagine what would have happened to them if they HAD licked any.
AHHHHHHH! i have a 5 year old dachshund named rusty, i gave him a bath today and after applied sentry pro xfc flea medication, around 3 hours after i wake up in the middle of the night hearing him like flop his tounge when i wake up hes slobbering and foaming at the mouth. i immediatly went to this website and did what was recommended, after i gave him the bath the slobbering seemed to stop and i gave him tuna juice. i hope hell be ok, if hes not by morning its time to go to the vet >.< THIS IS SO SCARY AHH!
Hi Francisco,
I hope your dog is doing better, did you end up taking him to the vet? I ended up taking Ariel to the vet yesterday and they said she seemed better, her eyes were not dialated, but she still shook her head every once in awhile or does the “wet dog” shake, and cuz she probably got a lil in her mouth, she was dehydrated and had dry mouth even though she had been drink water and tuna juice.
So they gave her an under-the-skin IV, and she seemed sooo much better last night. The vet said I’d just have to kinda rough through it and wait for her to flush the chemicals out of her system but that the IV should help to speed up the process. I was very freaked out too, so take it easy and if you need to talk or have q’s feel free to contact me =) best of luck to you and Rusty!
Hi Tara,
Just wanted to ask if you tried some vitamin E oil? it really helped Ariel with the scratching, plus you can use it yourself if you need some moisturizing =) we just got a small bottle from a drug store.
Thank god for this website — this should be required reading for anyone that uses Sentry Pro – we put this crap on our 3 dogs (2 Dachshunds and a Minature Pincher) this morning and, a few hours later, they were going crazy. They were crying and screaming like I’ve never heard them before, had irritated ears, were rubbing their faces uncontrollably. So, we did a quick google search and this website came up.
We just gave the dogs a thorough bath with pet shampoo and dawn. They’ve had their tuna water. And I’m going to stop by the store to get some Vitamin E oil. All after calling the product hotline – probably more appropriate to call it the Poison Control Center hotline. Why is this poison-laden product still on the market? And why is PetSmart carrying it? This is outrageous.
I can not believe this! This is the third time I have used this product and guess what! The third time is the charm for my dogs.. My Westie has been going non-stop can’t stay still, trying to bite her tail, whining, barking at herself..She is a mess..I gave her a bath thinking the Sentry Pro XFC was irritating her skin- she still acted the same pretty much..I starting doing some research and found this website..while reading..my son asked me why my other dog was wet..I said he’s not..then after looking at him.. his whole beard was soaked from foaming from the mouth I guess..so I took my other two dogs that has the same treatment and gave them a Dawn dish soap bath and got them some tuna juice..My Poodle X Jap chin has starting heaving and throwing up..but the Peki is doing fine. Lucy the Westie seems to be doing better but she’s still pacing the floor but not as franticly. Why!!!!!! is this product on the shelves? I also got mine at petsmart.