It’s approaching summertime here in Virginia, and after Lady Jaye and I went on a hike Saturday (more on that later) we knew it was time to break out the flea and tick medication for our dogs Porter and Rosie. I normally get FrontLine, but it was over three times the price of any other topical flea and tick product. I don’t remember it being so expensive. We purchased SentryPro XFC instead.
SentryPro XFC promises to kill fleas, ticks, mosquitoes, flea eggs, and flea larvae for up to three weeks. Sounded good to me. We bought two appropriate dosage sizes and applied them as directed to Porter and Rosie. Unlike other medications that go all the way to the base of the tail, SentryPro XFC is only to be applied from the base of the neck to halfway down the back. I thought this was odd, but didn’t think much more about it at the time.
Everything seemed to be going fine, and Lady Jaye and I went out for a bite to eat. We came home about three hours later. Rosie was flicking her tongue around, as if she was trying to get a funny taste out of her mouth. She drank some water, ran around, and then licked the side of the couch, tail wagging. Both dogs were scratching, but I chalked that up to the fleas biting for one last time before the SentryPro XFC put them to sleep … permanently.
An hour went by, and Rosie was still air-licking. She was also hacking and dry-heaving. I figured that Rosie had licked some of Porter’s treatment off his back. This would explain why we were directed to treat only halfway down the spine, so that the dog couldn’t lick off its own dose. I called the hotline on the back of the SentryPro box and talked to a very nice and helpful lady. She said that it was okay that Rosie ingested just a small dose, and gave me a tip to help soothe her mouth. I put two tablespoons of canned tuna fish juice in a bowl and made Rosie drink it. I think put one tablespoon of tuna fish juice in a small bowl with water, and gave it to Rosie. I made another one for Porter, just in case. After some coaxing, Rosie and Porter quite happily drank all of their nasty tuna water. The hotline lady asked us to watch Rosie to see if she if her dry heaving continued and be wary for a bloated stomach. If Rosie kept trying to vomit and wasn’t producing anything, her stomach could become distended. Another hour or so passed, and Rosie stopped licking. Things were looking up. We all went to bed, cradling Rosie like a baby in my left arm as usual.
It’s a good thing for Lady Jaye that I stay up late watching UFC. At about three in the morning I heard Rosie wretch. I turned just in time to see Rosie projectile vomit a huge chunk of grass towards Lady Jaye’s sleeping face, just inches away. Calling on the spirit of Caine from “Kung Fu,” I snatched the flying lump right out of the air. I cleaned everything up, and Rosie went back to sleep, her tail wagging gently. I thought we were out of the woods, but Sunday would bring a new set of problems with SentryPro XFC.
Both Rosie and Porter started shaking their fur as if they were wet. They were scratching themselves incessantly. Porter especially would shake his head, as if he had something in his ears. Lady Jaye and I scratched them whenever things seemed particularly bad, and this brought them some relief. Yay for fingers. The dogs were otherwise happy and energetic. They ate their food and drank water throughout the day. I did notice that Porter wasn’t as excited about his mid-day snack of carrots as usual, but I figured he was just tired of me giving him carrots as a treat all the time.
The itching and shaking continued well into the evening, and when I came to bed at about 1AM this morning, Porter couldn’t lie still. He’s tromp around the bed, lie down, then jump up with a start as if something had bitten him. I could hear him nibbling in the darkness, then he’d switch positions in the bed. I watched television for about an hour, but Porter didn’t stop his stomping itchfest. He eventually woke Lady Jaye up, and she got online to find out what problems other people were having with topical flea and tick medication. Symptoms reported online included: shaking as if wet, panting/heavy breathing, lethargy, and seizures. Apparently anything other than FrontLine can cause severe problems, including kidney failure and death. Fucking awesome. We decided to give Porter a benadryl to help him sleep. We all zonked out shortly thereafter, Rosie acting like a loaf of bread in my arms again.
I called our vet this morning. Since they don’t use SentryPro XFC or recommend anything other than FrontLine, they didn’t have any specific suggestions other than to give Porter and Rosie a bath. She suggested only using FrontLine in the future, no matter if I bought it from them or somewhere else. This echoed the sentiment we found on the Web, and whether or not this is true or just word of mouth marketing remains to be seen. I’ve used FrontLine on several dogs for several years without a problem, including Porter and Rosie. So there may be a kernel of truth in there.
I gave Porter and Rosie a bath after hanging up with the vet. After drying Porter off with a towel, he crouched down in the play position, wagging his tail. As soon as Rosie jumped out of the tub they started chasing each other. I heard Porter drinking water a few minutes later. I don’t think we’re out of the woods, and I hope they are just having a temporary allergic reaction on their skin due to the SentryPro XFC, but things seem better. I am going to keep an eye on them today to watch for the more dangerous symptoms. They seem happy for now, but please keep your fingers crossed for our pups.
Please sign Mike P’s petition at http://www.petitionspot.com/petitions/sentryproXFC.



That’s really crazy. What’re the active chemicals in both products? I’m curious to the reason as to why the frontline stuff is non-deadly as opposed to the other brands.
The higher price obviously is We-Won’t-Kill-Your-Pet Insurance. :)
That sucks. “The” vet we attend also prescribes Revolution (safe for young puppies and has heartworm medicince in it too). No problems with Maggie so far. She has been on it for 3 going on 4th dose.
How are the puppies today?
Thanks for the well-wishes so far, everyone. Porter and Rosie did better yesterday, less scratching and shaking, but they are still scratching and shaking nonetheless. They are still eating and drinking water as normal, which is what I’ve been watching the most. If they stop drinking water it could be a sign of kidney failure.
They laid under my feet all day and right on top of each other while I worked. If I went downstairs, they’d follow me, then sit right next to each other. They know something is up.
Porter slept much better last night — or I was too tired to notice him Godzillaing around in the bed. I’m not sure. :)
Scary scary! I’m glad the pups are doing better. I’m surprised there hasn’t been widespread news coverage, if it’s that bad.
How are the pups doing now … any improvement? We applied SentryPro XFC to ouy American Escamo Cyrus Friday evening. This was the first time that we used it. In the morning, Cyrus was panting heavily, shaking his fur and could not lay still. Any time he tried to sleep, he would jump up, as if he was poked. We were very concerned that Cyrus was having a bad reaction to the SentryPro XFC, so we gave him a bath to wash off as much as possible.
The bath helped, as most of the heavy panting stopped, but the shaking and jumping around continued. I worry that the SentryPro will distroy him, if it does not wear off. I’ll stick to flee colars from now on and never put any chemical on him again.
Hi John, I’m sorry your dog is having problems with SentryPro XFC also. Your symptoms sound a lot like Rosie and Porter’s symptoms. It took about four or five days after this post for Rosie to finally stop shaking. Porter was better after about two days.
Both dogs have fully recovered. Like you, we never intend to use SentryPro XFC on our dogs again. We will use Frontline next time.
You may want to consider giving your dog a dye-free benadryl before bedtime to help him sleep better.
Best wishes from Gibberish, I hope Cyrus has a total and speedy recovery.
It’s very encouraging to hear that Rosie and Porter have fully recovered … thank you for the update. The vet indicated that there is no antidote or treatment, beyond washing it off, monitoring for more severe symptoms and waiting for the absorbed chemicals to attenuate. Some symptoms can be treated to improve comfort, during recovery. Cyrus has not developed any other symptoms and appears to be slowly improving. We had also used Frontline in the past, with no problem except for some initial irritation after application, lasting only an hour or two.
These symptoms all sound far too familiar. Last night around 7 pm I treated all 3 of my dogs with SentryPro XFC. By 3:00 am, the jumping, wimpering and tremors forced me into such concern that I took all 3 dogs into the shower to try and wash off this wretched product. Another strange symptom seems to be that when they drink (tiny sips) of water, they immediately shake their heads as if they have just ingested Clorox. What the hell is in this crap and why is it still on the market? I hope to see signs of relief soon. If not, its another $500 day at the vet.
June:
Cyrus fully recovered in about 7 – 10 days. His last symptom to depart was a twitch in his right hind leg. The first few days is when he had the most severe symptoms. The pesticides in this project must affect the nervous system. I called our Vet, but there was nothing they could do except give him intravenous fluids if he was getting dehydrated. We did not need to do that, as Cyrus was able to eat and drink water.
The cautions listed on packages of these products, concerning human contact, is an indication of their toxicity. If it’s toxic for us, it’s toxic for the pet.
The good news is that the dogs listed on this web site (Porter, Rosie and Cyrus) have all fully recovered. If your dogs follow Cyrus’s experience, you should see some improvement by Monday or Tuesday. The first two days were the worst.
I know it’s very difficult to watch you pets suffer, because you feel so helpless. Hang in there.
I just treated my 6 1/2 month old mini daschund Bogey with this product and my 17 year old cat Jezebel with the cat equivalent. I had to wash the product off Bogey within 2 hrs of application. He started foaming at the mouth and would could not find a comfortable place to lay and was driving me nuts bouncing around. It has been about 35 minutes since the bath and he is in a heavy sleep, I am keeping one hand on him monitoring his breathing and it was very labored earlier on.
Has anyone else experienced bad reaction in cats with this product? Now I am very very afraid especially with Jezebels age and she will not let me bather her!
Any input or words of encouragement would be most helpful.
Hi Christy, I’m sorry to hear about your troubles with Bogey and Jezebel. Unfortunately I don’t have any experience with using this product on cats, although at least you used the appropriate product on Jez — I believe our packaging explicitly says not to use it on felines.
In our experience with our dogs, it’s too late to really wash the treatment off of Jezebel anyway. You may just want to make her comfortable and try to get her to sleep.
You may also want to try to get both pets to drink the tuna “juice” as suggested by the SentryPro support person. It helped Rosie with the air-licking, and may help Bogey with foaming at the mouth.
I am hoping for the best.
Thank you for your response. I am very happy to say that Jezebel is not showing any signs of a reaction. However, we will not be using this product again!
Good news on Bogey as well. He had a really rough couple of hours after his bath and was still really drooling uncontrollably and I couldn’t get him to respond to anything. We decided to give him another bath as he was gnawing at his back paws and he had scratched his neck where the medicine was and I figured maybe I missed some of the medication.
It has now been two hours since the second bath. He is a pretty resilient little guy he is laying here beside me acting completely normal and chewing away.
Needless to say Sentrypro will not be in our house ever again. We don’t skimp for our human children and we never will again for our fur babies! From now on only what the vet recommends!!
Thank you for writing about your experience, if I had not found it this day may have had a little different ending.
Glad to hear that both Jezebel and Bogey are doing well. I’m not trying to worry you, but old cats have “funny” reactions to things and well, Jezebel is a “senior citizen”. You may just want to watch her for signs of kidney problems such as increased intake and “output” of water.
Best of luck!
I’m glad I found this site, to know it looks like all the dogs have turned out to be OK. I’ve just left my Yorkie-Poo with the vet for over-night treatment,as I put this SentryPro on her this morning around 8:00 and she started having similar symptoms as described her(not being able to lay still and constantly scratching and licking her legs). I gave her a bath within about 3 hours of putting the stuff on her (once we saw she was having problems. We took her to the vet earlier in day and he said this was the 2nd case he had seen of this concerning the SentryPro. He originally gave us pill medication to give her and told us to take her home and just watch her. After she had not settled down any after 2 or 3 hours,we called back and vet said to bring her back in and he was going to keep her overnight and hook her up to IV which should help her calm down sooner. Good to hear all of your pets turned out ok from this,let’s hope our Little Katie does too.
OK, My Katie girl came back home after about 20 hours at the vets. She was still having e few problems with scratching and licking last night, but after a good “LONG” night of sleep,she seems pretty close to being back to normal tonight.
Well we discovered Jezebels reaction to the flea drops this morning. She had a spot of hair that was matted and I thought she had gotten into something sticky. I got her fur wet to get the sticky out and much to my dismay I uncovered a rather large red, scabby spot. I inspected further completely against her will and the whole area where the drops were applied is the same way.
I am just sick! We put this medication on her last Sunday and she appeared fine even after Bogey’s episode. I don’t know for sure when the scabs appeared since she chooses not to sit on my lap and love on me since I brought Bogey home. But, I would say by the appearance it has been festering for 3-4 days and she must have scratched at the area and coused it to ooze causing the matting.
I sent an email to Sentry on Wednesday, no reply to date, imagine that! I am drafing a letter at this point that I plan to send to them, the EPA, the ASPCA, and to any pet supply chain that I can find.
Oddly enough I just started a Business Ethics course in the pursuit of my Master’s Degree. We have been assigned to find a company to do a case study of and examine their ethical principals. I think I found my case study.
I just returned from the vet after watching my dog Tioga suffer after I used Sentry Pro XFC on her for fleas and ticks. She started foaming at the mouth, vomited then started pacing back and forth . After 2 hours I washed off the product and called the 800 hotline # .They said to wash her again with dishwashing liquid such as Dawn then to apply Vit E oil on her skin every hour for 4 hours to sooth her skin. I didn’t take their recommendation because I would have to go to the store and waste more time . After watching my dog for a total of 6 hours ,I became more concerned when I saw her stumble, I took her to the vet and I felt quite guilty for using this product. She did not need an IV but received a steroid injection. It’s now 12 hours after using this product and she is finally settling down. I’ve used Frontline in the past and I won’t deviate again. This was frightening.
Hello Sandy,
I’m sorry to hear that Tioga is having this experience. On one hand, it makes me feel good that people have come here to share their stories; on the other it means that we have all learned the hard way about Sentry Pro XFC.
The best thing I can tell you is to hang in there, lots of us have gone through the same thing and our dogs are fine. Keep an eye on Tioga, and let us know how things go.
I bought this stuff for my dogs, a poodle and a dotson. They both had similar reactions. I gave them a bath and a little Benedryl. They finally settled down after almost 24 hours and seem to be okay. I wrote Sentry and Petco about this horrible stuff. It needs to be taken off the market. I’m so mad, I just want to scream!
hello i just used sentrypro xfc on my husky she was acting fine and then she started to act well not like her self i read the post that all have added and i washed her with dawn she is still cryin and stuff but not acting like what you guys have said that your dogs have been like i just dont know what to do its sat and the vet is closed to call them any ideas……..
Hi Heidi,
Sorry about your Husky. Before I posted about our experience with SentryPro I found that smaller breeds had a higher chance for more severe reactions than larger breeds like your Husky. Try calling the SentryPro hotline — the lady who talked with me was extremely helpful. You didn’t mention your dog’s symptoms other than whining, so I can’t tell you if what worked for our dogs will work for yours. It would be better to get suggestions from a qualified professional.
Good luck, and I hope your Husky recovers quickly.
Well we have a dog that also had an allergic reaction to the xfc he is currently hacking dry heaving off and on on the 3rd day we are trying benadryl again to see if it helps. seems there isnt much one can do but ride this out. This is the first time i ever see a bad reaction from a flea treatment. Never again on the sentry brand for me
Hi,
I applied this sentrypro on my little maltipoo and in about an hour he stared acting “funny”. He started jumping around and I thought that he had an allergic reaction to this solution so I gave him a bath about one hour after I applied SentryPro on his skin. Since he did not stop jumping around I went online to see what it could be and I found this website. After reading your posts I went back and gave my dog a bath again and now I am waiting to see what will happen. I hope he will be fine.
Earlier I applied the same product to my mini schnauzer. He kept getting up and wouldn’t stay still. After no sleep for 3 hours I decided something was a little off. He came up to my face for a second and laid his head on my pillow and left a sopping wet spot. The sprinklers had been going on for a while in the backyard and his face was all wet, so I assumed that he had been playing in the water- so I got up to go shut the back door… but it was closed and locked.
Right then I KNEW this was really bad- I hopped online and found these bulletins. I washed my dog with a mild soap. The itching has subsided a little but the foaming/drooling is never ending. I’m taking my animal to the vet tomorrow to see if there is anything I gave give him to stop it from harming him more. He has started drinking a little water and is taking to doggy treats now. Poor puppy- I feel so bad!!! I hate watching my poor baby suffer
Horrible product!!!!!!! Wash your animal immediately!!!
I’m sorry for what you dog went through. Flea season is here and I noticed that our five chihuahuas were having a serious problem with them. I went to my local Petco to buy some flee medicine. I saw that Frontline/Advantix was more costly than SentryPro XFC. I decided to purchase it since the price wasn’t as much. I had the same proble, with 3 of my chihuahuas. One is currently at the vet. hospital due to convultions and seizures. She looks like she is getting better, but I still feer for the worse. She was panting, and shaking as if she was dying of cold. When we took her to the vet. they told me that she had hypothermia and was lethargic due to the medication. The two other dogs weren’t as bad, but medication was still given to them. I hope your dog gets better, and we should try to spread the word that Sentrypro XFC shouldn’t be bought, even though it’s price is much more reasonable than other dog meds.
Hi everyone,
I just wanted to let you know that my dog is OK now. I was so mad at myself for purchasing this product but I did not know how dangerous this product could be.
How can they sell such a product !!!!!! With no warning. My dogs got really sick, one of them is dying and the others are drulling a lot. The vet gave them a bath, and some medicine. Is there something we can do to stop them from selling this product? Something has to be done.
Has anyone written to Sentry regarding the problems with this product? If so what has been the response from the company? It’s my plan to write and request a refund for the product and vet bill.
Martha , How are your 3 chihuahuas doing?
I am wondering, as Laura said,is there something we can do to stop them from selling this product? If anyone has an idea please let us know. I am going to send them a letter but I am not sure that will change anything.
As far as contacting Sentry, I did not do that but I did send e-mail to Petsmart, where I bought it, complaining to them for selling such a product, they replied that it met all FDA requirements, but did give me a number for Sentry to call and said that if you told them the problem, plus had copies of bills and statements from your vet saying that was what caused the problem, they would possibly refund your money and pay you back vet expenses. Sorry but I’ve lost the phone number,but at least you might try them and see.
Sandy. Thank you. 4 of my dogs are fine, but the one is still in the hospital. I hope that I will be able to pick her up today. They told me that she was getting better but they wanted to keep her for observation.
We should contact Sentry and all give them our bills, because it isn’t cheap to keep an animal in a hospital…and they know and have gotten enough complains. Petition to keep them off the market.
This site was a life saver tonight. I treated 2 of my 4 dogs after their bath and within a few hours they both were shaking and licking non stop, I immediately gave them a bath and that seemed to help with the shaking but the licking is still terrible. I am going to try the tuna juice next and hope it helps. This product should definately be taken off the market. I don’t know what I would have done without this site and all the helpful info.
Wendy, I agree this site is very informative. I hope you and your dogs are feeling better.
I bought this product at a local Petsmart and my miniature schnauzer had the same reaction that is described here. I just gave her a bath, but she is still air licking and running around. How long did everyone bathe their dogs and in how much water? I went on the products web site and didn’t see instructions on what to do when this happens and on the box it says it is “normal”.
Hello Stacey. I am sorry that you and the other people who have posted are having a bad experience with Sentry Pro XFC. Unfortunately this is the sort of thing one researches AFTER a problem has happened. I am really sorry.
We bathed our dogs for just a few minutes each, as if we were bathing them regularly. We used baby shampoo. It didn’t help in our case (we probably waited too long).
Wendy: I know it’s been a week, but just in case you come back, I hope that the tuna juice helped. It certainly did with Rosie.
Best wishes to all of those with problems, and please keep us informed.
Stacey:
We bathed Cyrus for about 15 minutes, with the usual dog shampoo, and concentrated on the area where we applied the Centry Pro XFC. We applied it on Friday evening and washed it off Saturday morning. We used a hand held shower wand to rinse him off. The heavy panting and pacing stopped after the bath, but other symptoms (not being able to stay still and twitching)continued for a few days, gradually improving with time. He fully recovered in about a week, with no apparent after affects.
Oh my god I wish I had read this before I put this on my Shiz-Tzu’s, They are having all the same systems. I have given them baths and a little clairetin(spelling?) One can not sit still for 2 seconds, acts like she is being pocked with a hot prod.
I tried the SentryPro XFC on my chihuahua and within 3 hours she was twitching and constantly turning her head from side to side. I knew something was wrong when she could not be still. I called the emergency number on box of the box and they told me to wash her twice with dishwashing liquid. I washed her to get it all off but some of it had absorbed into her skin which caused her to jump up like something was after her and take off running and scratching constantly. Then she started dry heaving. Needless to say I am mad that this product is still on the market. I did not see any “side effects” listed no where on the product. Had there been, I never would have bought this poison.
9-18-07 I put this stuff on my Beagle on Sunday morning and he has been itching like crazy trying to bite his back I just thought that the remaining fleas were biting him on Monday night he was not himself getting some what lethargic and we kept thinking he was going to throw up then on Tuesday morning he just sat and shivered he is still eating. I am taking him to the vet today to see if they can help.
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My husband bought Sentry Pro XFC today
I used it on all 3 of my dogs tonight and within an hour our 16 week old puppy started foaming and slobbering terribly. He doesn’t want to get up and play. I quickly washed all 3 dogs, hoping that our other two dogs would not have the same reation. No Avail. My old dog is starting with the same foaming and whining, scratching. This stuff is terrible. I will be at vet 1st thing in morning with our dogs.
I contacted the Sergeants web site about the SentryPro XFC and they sent me a e-mail telling me “the number of animals that may experience a sensitivity to these products is statistically very low.” I am now finding more and more dog owners are having problems with this product. Sergeants consumer affairs is willing to reimburse me for the product and they ask for me to return any tubes unopened so they can have the product analyzed. I hope anyone who has had the problems I had with this product will e-mail Sergeants and let them know that something has to be done to get this product off the shelves.
WoW! I also wished that I had read some of this before I applied the SentryPro XFC to my Chihuahua/Papillon. She too is going crazy. Won’t sit still for 2 seconds, running around like she is confused and crying. She is very uncomfortable. I have been bathing her concentrating on the area applied but too much has already been absorbed. She is not interested in eating or drinking. Looks like I’ll be taking her to the vet if that doesn’t improve here pretty soon. Now I see why they say to only used Frontline. I just hope this doesn’t get any worse. This stuff should not even be on the market!!!
OMG… I too wish I have looked into this product before purchasing at our local Tractor Supply Store. I used on all 5 of my dogs today, bad move. My 2 year old toy poodle started vomiting about 2 hours after using. I walked into the kitchen to find water all over the floor and just in time to see her vomit. She had been digging at the automatic waterer and had splashed it out all over the floor. She is showing the other symptoms listed, the licking like she is trying to scrape something nasty of her tongue. I have since re-bathed all 5 dogs and gave my poodles tuna water. Her vomiting is now the dry heaves, does this mean better or worse?
I see no reactions from my other dogs, an 11 year old toy poodle , a 4 year old staffie, a four year old aussie and a 7 year old pitty. Keeping my fingers crossed and we will be at the vet in the morning. Right now things seem to have calmed down a little for the dogs but I am a wreck!!!!!!!
I just wanted to add, I will contact The Tractor Supply, Sergeants http://www.sergeants.com and all the rescue friends I have nationwide to plead that this item be taken off the market. I have the box in front of me… Sentry number is 1-800-781-4738 for emergency and 1-800-224-7387 non emergency. Sergeants Pet Care Products, Inc. Consumer Affairs Dept, P.O. Box 540399, Omaha, NE 68154-0399. I am praying for my dogs as well as anyone else’s who was trusting enough to try this poison.
Hi Tina, I’m sorry your dogs are having problems. Unfortunately your toy poodle fits the profile of smaller breeds being adversely affected by SentryPro XFC. I know it sucks to see our dogs in pain and discomfort, but the symptoms should pass in a few days. Luckily, no one has posted that their pet has passed away.
Thank you for posting Sergeants’ contact information. I have written to The Consumerist to enlist their aid in getting exposure on this issue. I also hope they can tell us what to do next. If you want to help, please email Meghann Marco with a link to this post.
Thank you all for sharing your experiences. I am so sorry that they have been so awful but luckily most stories have a happy ending!
I just bought Sentry XFC for my toy poodle. I was going to apply it but started getting curious about the fact that it was SOOO much cheaper than all the other flea meds I’d used. So, I got online to read some reviews. All of the sites I saw had mostly positive reviews and one or two negative ones. Then I found this site and I cannot thank you all enough.
I will be sending this product back as soon as I get it in the mail.
I’ve heard that ordering flea meds online can be a little dangerous anyhow since not all companies are all that strict about verifying that they have legitimate products and not some knock-off. I wonder how well regulated Sentry is. Maybe part of the problem is that some of the products are counterfeit.
I hope that all of your dogs are getting better. Thank you again.
I am really glad that you found this site first — you may be the only person who has actually come to this site before applying it. As stated previously, I’ve had no problems with Frontline, and hope that you find a suitable solution for your toy poodle.
I’m really glad I checked into this before I decided to use it. It’s going back in the package and back to the store tomorrow.
Just had the exact same thing happen with my Westie. Looks like I wont be using anything by Sergeants again.
my 1 year old poodle had a really bad allergic reaction to this product too. after i applied it on her within an hour she started scratching, running and coughing crazy around the house. she did not sleep the entire night. so bathed her at 3 am , but that didnt seem to work, then i gave her benadryl and that didnt work either…its the worst thing that have happened to her…i dont recommend sentry pro xfc. its poisonous
I am having all these same problems after using this product! I am so upset that this product is still on the market. My dog still isnt any better and it has been a week my Vet did put him on some meds to clam him down today which he has slept most the day. I am hoping he will start to improve soon. I am going to follow through and try to get this product off the market even if i have to stand outside petsmart to inform people!!
I applied SentryPro XFC to my puggle last night. This was the biggest mistake I could have made! He was restless all night wimpering and scratching at his back, like everyone else I thought it was the fleas biting him one last time. He wouldn’t lay still, kept scratching and getting up and down. He kept coming to me like he wanted comforted. After being up all night watching this the dry heaves started like he need to vomit. The heaves are still going on. His coughing, sneezing also are horrible at this time. I have tried to get him to drink some water but he isn’t interested. I have given him a bath to try to get it off of him. I hope that settles him down soon. If not, like everyone else I will have to take him to the vet. This product is horrible and should be taken off the market. It’s a sad day when a $ is worth more than our little loving companions that bring us so much joy.
Yesterday late afternoon I applied Sentry Pro XFC to my pug. I was in Pet Smart yesterday and saw their packaging: which had a pug on it. I applied it to Brutus (he comes to the office with me) tossed the package and put the remaining tubes in my desk drawer. THEN I went to rehearsals for a musical I’m directing. THEN I came home and he greeted me at the door! Unusual, because he usually just lies in bed and rolls over for a tummy rub when I come home. Not in this case! He was bouncing off the walls! Going into dark corners. Foaming at the mouth, dry-heaving and generally going berzerk. I gave him a bath and the vet called me at 2am & told me to give him Benadryl 6 mg. He finally slept, but woke up all crazy again, then slept again. He was exhausted. He seems fine now, but I’m not sure if it’s still the Benadryl. I’m taking him into the vets this morning.
I have been having the same problem as well, I have called the company and filed a complaint with them. They are sending me paperwork for reimbursement of vets fees.
Tha lady I talked to was very nice, and said 95% of cases that result in “side effects” are a result of misuse of the product.
I did not misuse the product, I used it as it was labeled.
This needs to be pulled off the market! I am going to be making some web banners for this soon. I will post again once I have made them.
YAY! Bentley is felling better today it took a whole week!! He still isnt back to his happy little self but he isnt running around like a crazy dog anymore. I really cant believe what we have been through this week because of this product. The vet bills the sleepless nights and watching him suffer:( After going through this the best thing I can tell people is to wash there dog in dawn soap as soon as possible give them benadryl and if that doesnt help have your vet give you something to clam them down. I am so thankful to be past the worst of this and will keep working to get this product off the market! Why would someone like petsmart who lead us to believe that they love ours pets keep this on there shelves without any warning of possible “side effects”
Thank God I found this!!!!! My poor dog (Shiz-Tzu) is foaming at the mouth and running around like she is on crack. (She has thrown up 9 times) I just gave her a bath and gave her Benadryl. I know I’ll be up all night making sure she is OK. This kills me how many days some of you said it has lasted. Please post if anyone is going to take this farther to get this off the shelves.
My puggle, Rascal seems to be pulling out of it after I gave him a bath, I just hope no perm. damage will result. I too called the company and when she asked me what problems I was having after I applied the product I told her she had to already know, and she did! They get swamped with these complaints! But of course they are well trained to make it seem like we misused the product, but yet they are so willing to give us back our money and vet bills. It just sickens me they sell this product. Petsmart should be held responsible and any other company that willingly puts this on their shelves. I will never put anything on my pet again without consulting the web for complaints. My mistake.
By the way…I am never going back to Petsmart for anything with as irresponsible they are.
I’ve just read all 62 posts and want to cry. We also put Sentry Pro XFC on our 2 Weimaraner’s and one is having the same reactions listed above. We believe the other one isn’t because we only used one vial on her – she’s over 61#s but she is a much slighter build than our other girl- whom we used both vials on (as directed). We just bathed both of them and bathed the one with the reaction again- using Dawn. I will be calling our vet in the morning. The scary part is our Vet recommended this product because we are having a recurring flea problem. I will be contacing PetSmart (where I bought it) and Sergeant’s. This product is HORRIBLE. We are researching natural alternatives to rid our pets of flea.
I applied this product on my Lhasa Apso (12 years old) and after four hours he started to scratch the spot where the chemical was applied. He didn’t foam or anything else so I just thought that the product is making him itch. After 8 hours, he’s still itching. I wash the product off of him with mild dog shampoo. He was still itching afterwards and could not go to sleep because he has to get up the scratch himself every 10 seconds. I then applied some Witch Hazel on top of the area, it seemed to help a little since now he’s finally trying to sleep without scratching. But he’s still figeting and can not find a good spot to stay still. Since I did not find this site until now, I’m now extremely worry about if my dog will starts any worse reaction like what you guys described. I need to watch him closely and maybe take him to see the vet tomorrow morning if things gets worse. This is all my fault, I did not do a good research before put that thing on my dog. Now he’s suffering because of me.
I am sorry to hear that people are still having problems with this product.
Lynn, I know how you’re feeling; I felt terrible after watching our dogs suffer because I didn’t do any research. Unfortunately until I posted this article there wasn’t much out there. Anyway, the good news is that we haven’t had any fatalities or long-term effects reported here so far, so as long as you keep an eye on your Lhasa you should be okay. I know it’s tough on your canine friend, but don’t be too hard on yourself. You were trying to help, and assumed that the product available on the shelf would be safe to use.
I am a little upset by SentryPro’s assertion that reactions are due to user error. I applied the treatment to both dogs exactly as written on the instructions, with the proper dosages. The trend in the comments here indicate that smaller dogs have a problem with the dosage contained in the SentryPro applicators.
I’m happy to say that my Lhasa is feeling much better today. The figetting stoped and so was the scratching. He’s interested in food and water as usual, and played like he always does. I think I escaped a near disaster this time. I will NEVER put or give anything to my dog without doing a proper research ever again!
Yes, I too had to take two of my dogs to ER vet for use of sentry pro. I will never do it again. I also hear Hartz flea and tick spray can cause these symptoms as well. My dogs are a yorkie and min pin and yes I followed weight dosages, dangerous stuff. please pass on to all animal lovers. this stuff almost took my dogs out. they would act as if something were pinching or biting their tails, running around looking for places to “hide” its been two days we are still having symptoms despite vet intervention, i dont know where we would be without emergency vet medicine. the vet said the dogs were in preseizure activity experiencing neurological symptoms of the chemical in sentry.
Wow, what a bad product. I noticed that after I put this stuff on my dog, my nose started to bleed and then my pup starting running around, wimpering, crying…(Never has done before) and now cannot sit still. I took two showers, and I can still smell that chemical in my nose. My pup (pug) is still restless. I have already given her 2 baths. Its 5:30 am here and now, im waiting for the vet to open.
I am just sick at seeing how many of our dogs are suffering through the horrible side affects which are not listed on the box. I bought Sentry Pro XFC at Petco and applied it to both my pugs. One is scratching where the product was applied but the other one has just stopped foaming after about 12 hours. He hasn’t sat still for 30 seconds and has a nasty wet, raised matted line exactly where I applied the Sentry. I did call the hotline number and washed them both an hour after applying it. After 3 baths each they are still exhibiting adverse symptoms one much worse then the other.
The guilt I feel is horrible and I will make sure no one I know ever uses any Sentry product on their pets. And as far as an earlier poster stated that they were told the adverse reactions were due to misuse, that’s a crock. I followed the directions to the letter as I’m sure you all did as well. I will also be contacting the company as well as Petco. Good luck to you all and your poor lil pets.
After using sentrypro XFC, my pug abby is having these symptons you guys talking about. That’s the reason I’m here because I went on line to find out more info. regarding this product and I found you guys. Hopefully my pug will be all better soon because I’am very nervous about her jumping and foaming 24 hrs. after I applied this product on her shoulder area.
I brought my dog (Widget) over to see some family and they live out in the middle of nowhere. So when we got home I knew she was due for her flea treatment so I stopped by petsmart on the way home. I bought SentryPro XFC and within 1 hour I noticed that Widget could not sit still, then I noticed the drooling. I figured since we had cooked some wings she was drooling becuase of the food and payed no attention to it. After about another hour there were pools of dool on my bed and Widget was biting and scatching at the base of her tail and crying. I was so worried I called the hotline and promptly gave her a bath with dish soap. Well I applied it at about 7pm and now it is 4:11 am and both me and Widget are still up. She seems to have settled down but she still keeps getting up and down every minute or so. I cannot believe petsmart would sell a product like this! I am going to raise holy hell tomorrow and being both sleep depreived and scared beyond belief I pity the person who will have to deal with me. Thank you for your website and the VITAL information
How unfortunate I found this website after putting the Sentry Pro XFC on my doggie. He is a Saluki & never had any reaction or problem w/ Advantage. I was very hesitant to purchase the Sentry Pro from Petco because it was so much cheaper but after asking 3 sale associates if they had any complaints & all said no, I decided to give it a try. Big mistake, just like everyone is reporting same symptoms + vomiting. I put him in the tub & tried to remove all the product. He seems to be calmer & more relaxed now but still has that funny taste in his mouth. Watching to make sure he is eating & drinking water. What a horrible product, i can’t believe they leave this on the market & display it so promiently in Petco. Everyone should complain & return their products to whoever sold them this poison.
I am very grateful that I found this site. I have never had any problems with over the counter flea meds in the past. I thought this was an interesting new product that would help my pet. He was crying this morning, while I got ready for work. I blew it off thinking there must be a new female dog in our neighborhood in heat again. I was dead wrong. I let him outside and all he could do was roll in the mud. He was a dog possessed. We bathed him right away, realizing the flea meds were causing an adverse reaction. He couldn’t sit still. Just ran all over our house, rubbing on the furniture and carpet non-stop. We couldn’t even hold him. He would jump up and act like he was being shocked. Benadryl is the answer. I hope this doesn’t last a week. Our dog is a bichon mix. He is completely miserable. At least now he is finally sleeping. I will check him in the morning. We’ll see what our vet recommends. Thank you all.
I am so ashamed I was cheap and did not go get Frontline. After facing this same thing last night with our Daisy after about 90 minutes. 7 baths later since the warm water seemed to sooth her, it is better. I found this while the wife was on her way to the store at 11pm. we forgot the benedryl but i will snag today in order to assist he a bit in sleeping tonight. (us too)
Petsmart will be visited with this information and me expecting a refund.
Decided to check out this site while searching for info about Sentry Pro flea drops. I bought the product, as well as the flea shampoo about 6 months ago. (bought at Petsmart)
I used the shampoo first, and bathed my largest dog first — Stumpy, my American Bulldog, who is white. Wet him down with water, then applied the shampoo (did not wear gloves as recommended on the label). As soon as I applied the shampoo to the areas most affected by noticeable fleas — on his hind end! — and started to lather it up, the whole area started bleeding. (I have never used a flea shampoo before, so I didn’t know what to expect. I thought this was normal.) However, I did not leave the shampoo on him for the recommended 5 minutes because my hands were beginning to burn. Rinsed him thoroughly, then re-shampooed with our normal Oatmeal Shampoo, and he ran around the house rolling around and rubbing on stuff — which all of my dogs normally do after a bath…
Put my Rat Terrier in next. Also a ‘white’ dog, but 70 pounds smaller than the big one. Same thing happened with the ‘bleeding’. Shortened the sudsing time, rinsed and then washed again with the Oatmeal Shampoo. Then I kept rinsing with clear water because by this time my own hands were really burning. (and I had rinsed my hands with a lot of clear water for a long time…)
3rd dog went into bathwater that the little one just got out of (had shampoo in the water, but it was diluted in a bathtub almost half full of water). My Pit Bull, Conan, has extremely sensitive skin — (used Hartz flea spray on him once and he had a severe burning reaction to it, so I never used that again)so I did not use the flea shampoo to suds him up. Wet him down with the ‘used’ bathwater, but then just shampooed him with regular Oatmeal Shampoo, and rinsed him with clean water. He did not ‘bleed’ like the other two did — and he also did not roll around and rub all over the floor or the furniture like the other two did…
Ended up re-bathing the other two dogs in clear water and more Oatmeal shampoo, and took a shower myself. (my skin was burning from where they had shaken off on me getting out of the tub)
Waited a few days to apply the flea drops. I have used several different brands in the past, so I applied it as I normally have done. (the whole way from the shoulder to the base of the tail — especially since the Bulldog had his worst infestation in the hindquarter area.) He ran around as if he were lit on fire. I just thought that this was because the fleas were biting him. My small dog did not have any problems till later. My Pit Bull was the one who started shaking and scratching, throwing up, and then became lethargic. All three would not stop licking!
So I bathed them all again. (and I did use dish soap this time) Wish I had known about the tuna.
None of them got sick enough to warrant a trip to the vet, thank God.
Had not realized that this particular product affects the nervous system. How dumb I am. I used to work at Petsmart as a dog trainer, then worked for a few years at the local Humane Society. I have done tons of research about ‘nutrition’ and caring humanely for pets, but I sure did not know about this. Should have known better — businesses like Petsmart and Petco sell products to bring money to the bottom line, even though they promote “pet-friendly” stores.
I, too, will contact my local Petsmart store, as well as the corporate offices about this product. It would not be a bad idea to contact the Better Business Bureau, as well. They may be able to help take this product off the shelves, and off the internet.
[...] severely, caused him to vomit, gag, shake… it didn’t take much time until we found this website (Problems with SentryPro XFC flea and tick medication | Gibberish Is My Native Language) which says it’s been linked to seizures, kidney failure, death… We washed it off of him that [...]
We just has the same problem. We applied it to a 7 yr old standard poodle and a 2 yr old mini dachshund. They were fine for around 7 hours at that point the poodle started to vomit and thee dachshund started scratching and being really restless. We washed off the product with dog shampoo. 15 minutes later the poodle started to tremble and stumble around like a drunk sailor. Washed again 2 more times with dish detergent after talking to the hot line. – 15 minutes after that poodle had a full blown siezure. She spend the night at the vets.
The dauchshund is still itchy, but seems to be normal otherwise. I too called the hotline just before the Poodle siezed. They were helpfull, but they kept assuring me that the product was not toxic – now I know why-they know full well they are liable.
The product is definately toxic – I’m a chemicial warefare defense officcer in the Air Force reserves and am fully versed in all of the agents. The product acts EXACTLY like a nerve agent. The comment from Seargents that its not TOXIC is a bold LIE. In fact the first injection that the vet gave the poodle was diazapam – which is a anti siezure medication that is, not by coincidence, one of the components in the anti-nerve agent kits issued to troops.
We are going to pick our poodle up from the emergency clinic in a couple of hours and are praying she has no lasting symptoms – The vet felt she would recover. I’m looking at a $600.00 vet bill – I’m definately going to press Sargents for reimbursement. I’m going after PetSmart as well to get the product pulled.
These dogs are like our kids and I too cant help but feel guilty for poisioniing them – even if unintentionally. That feeling is wearing off now though and being rapidly replaced with Pissed.
I’ll post again to update on Sargents and PetSmartss reactions.
John
I bought the Sentry Pro XFC at Tractor supply, but for some odd reason did not want to use it but did not know why. I drove over to the Vet and paid 3 times the price for Frontline Flea and Tick. I just put it on and still have the Sentry Pro XFC sitting here un-opened. I decided to do a rewiew of the product before putting on the shelf for later use. I am so glad I found this site and can take this crap back for a refund, or do someone a favor and flush it down the toilet. This is over the edge how a company can sell stuff like this which is almost life threatening to our pets.
Rod
WE just used this product last night and one of my dogs is so sick. She was up all night salivating and today is tremering and wont lift her tail. We bathed her last night and again a little bit ago. Plain water seems to irritate her mouth so I keep making her beef broth and chicken soup so she will drink more fluids. The lady at the hotline said she would be fine but this is not fine! Sadie is such a sweet dog. We followed the package exactly but she must have licked it off Ultra’s back. He is fine. My husband and I were up until 4 in the morning with her. This Sentry Pro XFC is horrible. I just googled it and found your post as well as the register for pesticides. I will never buy this product again and think it should be taken off the market. I am relived to hear that your dogs are all ok.
I am so angry, I just emailed Sergeant’s to let them know how upset I am! Please tell everyone you know about this maybe we can save a dog from this discomfort!
Update on Poodle and Dachshund:
Poodle recovered after 12 hour in Vet emergency care. Dachshund initialy only showed fever. Next day she had minor siezures and had to be taken to the vet for IV fluids and monitoring – (yesterday).
Today both dogs have recovered fully – total of three days needed to recover WITH emergency care by Vet – I dont know how long it would take without Vet care or if they would have even survived.
Hot line told me the same thing “they’ll be fine”. If your animals are sick DO NOT WAIT – do NOT follow the hotlines advice – get them to the VET. As a minimum it will reduce the recovery time. Addtionally they can report the even to the FDA/EPA.
Petsmart did not pull the product – Manager said that he would talk to the buyer – whatever that means. Seargants has asked me to submit all the recipets for vet care for “review”. Not happy with either response.
Its been a realy traumatic and sad course, just very thankfull are dogs are on the mend.
John
Hi John,
I am glad your two dogs are getting better. Good advice on taking the dogs to the vet right away — especially the bit about them possibly reporting the reaction to a monitoring authority.
If you don’t mind sharing, could you estimate the total amount of your vet bills with us, please?
Hi, just took sadie to the vet. He said they have an antidote and we should have brought her right away. Too bad the Hotline said she would be fine and didn’t need to see a vet at this time. So she is on an IV, staying overnight and they will push the antidote every 8 hours or so. If this happens to your dog take them to the vet no mattter what time or what the hotline says. I emailed everyone- EPA, Petco, Petsmart and every other retailor of this product. My husband just called Petco and went completely beserk, now he is calling the 800 number back to tell them how horrible they are. Dawn and Tuna water? I wish she would have said- go to the vet and they can prevent nerve damage. Our vet asked me- was it Heartz or Sergeants? When I walked in the door. Obviously this problem is huge!! Why isn’t anyone doing anything about it? My vet said she may have permanent nerve damage and damage to her internal organs! I can’t believe this is happening!! He said her heart rate was twice what is normal, her eyes are dialated and it feels to her like pins and needles all over her body. She can’t even move her tail. They are doing blood work right now to see if her organs have been damaged too badly…Please pray for sweet Sadie and don’t buy this product- Sergeant’s Sentry Pro XFC.
Costs so far for treatment of both animals is
$430.00 for the Poodle’s ER Visit (kept from midnight until 7:30am)
$50.00 for follow up with our regular Vet
$50.00 for IV + sedative for Dachshund (kept from 9am to 5pm same day)
Addtional Costs:
$45.00 for the nerve agent – I’m mean for 2 boxes of Sentry Pro XFC
$60.00 to replace collars, bedding and food/water bowles (we threw out any thing that might have had the product transferred onto it)
We plan on asking Seargents to reimburse us for the cost of the product and the vet bills ~$600.00.
John
I used this product when Frontline failed us this summer on my 14 year old Siberian husky. We haven’t had any problems whatsoever with the product. He suffered no illness, but he also suffered no more scratching. Since I am seeing so many small dogs, it makes me wonder if they are making the dosage for smaller dogs too high :(
Hi Kat,
That has been the under-the-breath reasoning here as well. The supplied dosage may indeed be high. Most of the complaints occur when the product is used on dogs of fifty pounds or less. I do recall at a husky owner and a Weimaraner owner reporting issues.
John, that’s a hefty price tag, and I’m sorry to hear of it. My experience makes me think twice before I complain about the cost of FrontLine, which I am currently using to treat my dogs.
I have 3 Chihuahua’s and a Dachshund and I bought this Sentrypro XCF on Wednesday thinking it was going to work good. I bought it at Petco and it was not as expensive as the other name brands and it said on the box works faster and better then frontline so that caught my attention. Not thinking nothing of it I usually use Revolution which works good on my dogs but I thought I would try this. Anyway I got home and put it on all of my dogs. Imidiatly my 1 year old Chihuahua (Charlie) started coughing and hacking but he does that alot anyway so I didn’t think nothing of it. 2 hours later he started throwing up salava. My daughter picked him up and he was foaming at the mouth I really still didn’t think anything of it I tought he was just getting sick. Then my 7 year old Chihuahua (Gizmo)jumped up on the couch and I always love on him so as soon as he jumped up there I picked him up to kiss him and his mouth was all wet so I looked at him real good and he was foaming at the mouth and salivating really bad. Then I got worried when he started throwing up salava because he very rarly gets sick and when he does he gets bad sick so I was really worried.
So I still didn’t put two and two together I had some vomiting medicine for the dogs that I got a few months ago at the vet and I gave both of them a pill I just was wondering if the dogs had got into something. Then I started watching the 3 year old Dachshund (baby girl)and she was running back and forth all around the floor scratching her whole body on the carpet and couldn’t stay still and I didn’t know what was wrong I just thought the fleas were biting one last time. As time went on Charlie got sicker and sicker he kept salavting and throwing up and coughing. I watched my smallest Chihuahua 4 year old (Tiny) my favorite my baby and nothing was wrong with him he didn’t act like he was sick or anything. As time went on Baby girl started foaming at the mouth and kept licking alot in the air and still scratching alot. Then Tiny starting running around really fast like someone lit a torch at his hind end he started twisting his body up like a prezel and walking sideways his legs would kick up behind him like he had no control of his muscles. I then decided to give them all baths almost 3 hours later. Tiny and Charlie didn’t get much sleep that night Tiny kept running all over the bed like something was on fire under him and he would not lay down at all. Gizmo who likes to scratch on the bed to make him self comfortable before laydown just ploped his butt down where I sat him on the bed and didn’t move all night long. The next morning none of the dogs were vomiting or salivating or foaming at the mouth but all humans in the house got up with sore throats. Charlie kept bitting at his back feet really bad baby girl kept scratching her back with her feet and then bitting her back feet and nails Gizmo was walking really slow like his muscles were sore and Tiny still running around like he was on fire and rubbing against furniture and still twisting up while walking then bitting on his back feet and nails. I gave them all baths with Dawn dish soap at that time and hoped it would go away I did go out and buy Tuna to give them Tuna juice last night they all drank it no problem. I ended up having to give Tiny another bath with Dawn dish soap in the evening because he couldn’t sit still he was still running really fast and twisted up and scratching alot. Last night all the dogs were pretty much better still bitting at feet some Gizmo hasn’t scratched once since his first bath but he still is acting like his muscles are sore he is walking really slow and still just falling to sleep where you lay him instead of making him self comfortable like he used to do. Tiny didn’t get ANY sleep at all last night he ran around on my bed all night long like something was bitting him or something. I wanted to try benadryl but I have childrens benadryl and I dont know how much to give them I did give them a little but I dont think it was enough because Tiny still didn’t rest last night. Today all of the dogs acted pretty much normal baby girl and charlie were still bitting at there back feet some but not as much and Gizmo seemed alright. Tiny still not better at all still running around the only time he rest is if we hold him in our arms like a baby he will sleep but if we put him down he still runs around really fast twisted up and scratching against furniture. Please tell me this will get better Tiny is my baby and I bottle fed him when he was a baby his mom died when he was 6 weeks old but he was a premie and he still needed his mom I carried him every where I went his suger kept droping and I had to show him lots of love and attention to keep him alive when he was that little he finally got well enough at 5 months old to start being a regular pup and now he is 4 years old and I am bonded with him for life. He is like my baby. I don’t like to see him suffer like this I feel so bad because I did this to them and now he is taking it the worse. If anyone can tell me how much benadryl to give him I would really apprehciate it.
Thank you
Debra
I wanted to add that I called the emergancy number last night about this product and they told me imeaditly that I OVERDOSED my dogs before I even told them how much they weighed or which dosage I bought or anything. After telling me that they asked me the EPA Reg. number I told them and they told me again yeah you over dosed three of the dogs especially Tiny and that is why he is acting the worse. This is all bull I did not over dose my dogs I bought the right one for thier weight I would not make a mistake that bad. I told her over and over that I didn’t over dose them and she told me yes I did. Then I told her well tell me why the 15 pound dachshund was acting the same way if she fell into the same catogory of the right weight and according to her I only over dosed the chihuahuas not the dachshund. She told me that she just had a little bit of a reaction and that what the deal was that this medicine causes a tingly sinsation on the dogs like when your foot falls asleep so she was just probably feeling that and it was bothering her she told me that benadryl would not work because it was not an allergic reaction that it was an OVERDOSE and that the only thing I can do is wash them with Dawn dish soap and put vitamin E on the area of application and in between the toes and pads of feet real good that this will sooth the tingly sensation. It makes me so mad that they just atomatically turned it around on me telling me that I bought the wrong one and over dosed three of my dogs. They need to take the stuff off the market because if it was an over dose then it wasnt my fault and I still dont see how they can say that when the 15 pound dog acted the same way with foaming at the mouth and all too.
I also wanted to add that I did give Tiny and Charlie some benadryl last night and they both slept all night with no problems and they ALL seem to be doing better except Baby girl which is the 15 pound dog and she didnt sleep at all she ran all over the house back and fourth scratching on the carpet so she is still having simptoms. All the others are all seeming to act normal again.
Debra
Hello, I just wanted to take this opportunity to add my experience with SentryPro XFC to this blog. My little Rena, l0yr. long-hair chihuahua recently died after using SentryPro XFC. I bought the appropriate dosage for her and used it exactly as described on the package on a Friday evening around 9:30pm. She immediately began running around in circles and had a hard time settling down to go to sleep. I thought she was just getting bit by the fleas on last time before they were elimininated. On Saturday she was somewhat listless but still moving around some. She did not have any appetite nor did she want to drink water. I again thought that she would be better as time wore on. By Sunday morning she was throwing up and had foam around her little mouth. She had become pretty weak by this time as she still had not eaten or drank anything since Friday night. I let her outside to go to the bathroom and she acted like she was confused and just sat in the pile of leaves and brush. By this time, I had figured it was the SentryPro and brought her in the house and gave her a bath to wash off any remaining poison that may be on her. By Sunday evening she was hardly moving but still able to jump up and down off the sofa. I called the vet on Monday morning at 7:30am to make an appt. as she was steadily declining and was not very weak and vomiting had increased. After getting showered and dressed to go (Rena lying on the sofa propped among pillows) I went to the door to let my beagle outside and I heard a thump. Turning around I found Rena on the floor..limp and motionless. It is now about 8:30am, I immediately called the vet and told them if I had to wait til 10am my dog would be dead. The vet told me to bring her in immediately. Within 5 minutes she was at the vet’s office. They had to use Atropine to restart her heart as it has slowed way down, IV fluids as she was dehydrated, they had to warm her body with blankets, blow dryer, and heat lamps. She had aspirated emesis into her lungs. Within 4 hours she began having grand mal seizures. She began vomiting blood. After consultation with the vet, the vet suggested there was no help available for Rena. Her kidneys and neurological systems were damaged beyond recovery. Rena died. I have been devasted by my loss. No one or no animal should have to endure the pain we have experienced! I called PetSmart and was told they would look into taking it off the shelf. I have not been able to follow up on this issue as I had to have emergency surgery myself within a week of losing Rena. DO NOT USE SENTRYPRO XFC ON ANY ANIMAL! IT IS POISON!!
Glenda:
So sorry to read of your loss.
John
Glenda, I was absolutely horrified to read about Rena and your experience. I was afraid of the day that I would log into Gibberish and find a comment on this article that contained a fatality. I am so very very sorry for your loss.
I am going for forward this thread to The Consumerist again, please email them at tips@consumerist.com with the link to this article:
http://journal.drfaulken.com/?p=581
Let’s get the word out and try to get some answers before we lose another pet.
Glenda, I am so terribly sorry.
[edit]
After emailing with Glenda, here’s a picture of Rena. Rest in peace, little one.
Glenda,
Sorry to hear about Rena it is terrible. They really need to take this stuff off of the market because it is poison and this kind of stuff will continue happening to animals if they dont take it off the market.
Debra
I wanted to say that all of my dogs are better and back to their normal self. Thank God. The sentry pro people called me Sat. and asked me how the dogs were doing and when each of them got better. They wanted to know what day and everything like that. Acted like they were concerned but I dont believe it. Then she commented that I should never use this product on my dogs again (duh) like I ever would. She told me that I should call my vet and ask them to recommend something else. She told me that my dogs must be allergic to it or something and she just dont want me using Sentry pro again. This right here tells me that they know something is wrong with their product but they are just to greedy to take it off the market.
Debra
Oh they know what there product does when I called the lady she had a name for it and she told me that my dog wasnt allergic that he just had a “bad reaction” my dog was sick for 10 days! I too went to petsmart and talk to someone I gave her this web site and told her that they needed to take this product off there shelves….I then went back about 2 weeks later and this product was still on the shelves and there were 2 ladies looking to buy it I told them what I had been through with this product and they decided against it. I wonder if we made up flyers and stood outside there doors and handed them out if they might take us more serious? I dont know I just know that i am scared to death to put anything on my dog after the 10 days of hell we went through!
I too have a similar tale to tell…I bought the SentryPro XFC at my local Petsmart today – thinking everything looked good on the box – no dangerous side effects listed and the best advert of all “kills fleas in as little as 1 hour”.
I applied the solution exactly as directed to my 12lb Toy Fox Terrier, Buddy, at around Noon. He curled up on his bed beside me baking in the sun and about 2 hours after application I noticed him pacing around the house, this is quite unusual because he is a cuddle bunny and just loves to sleep, especially when I’m on the computer. I figured he just need to go out for a walk, so we went out, he did his business and back to the computer for me. As soon as I sat down he started pawing at my arms – really scratching and then jumping like something was attacking him from behind. So – I googled the product and low and behold I found this blog.
As I read on I noticed some of the same symptoms. He started dry heaving…Immediately I bathed him. Then on the phone I was – I called the 1-800 number and heard the exact same explanation that everyone else got – give him 2 baths – using a degreasing soap such as Dawn…
I ran to the supermarket and picked up the Dawn and Benadryl. When I got back my worried family was here with him and he seemed to be fine, occasionally jumping a bit – as if being bitten… but other than that he loved being rubbed and sat still for the first time all day.
I had to go to work for a couple hours, so I decided to take him with me. He couldn’t sit still – he is such a good car rider and usually just lays down and sleeps – not tonight – he kept going from the back to the front of the car running around like something was after him. As long as I rubbed him he was fine – but as soon as I stopped he would start gnawing at his feet and legs and trying to lick his back. He just couldn’t get comfortable.
I gave him the benedryl, thinking it would help him relax and hopefully get some sleep. He was so exhausted, every time he’d shut his eyes he would jump again.
As I lie in bed he is tossing and turning, now crying and whimpering from all of this – we both finally fell asleep for about 30 minutes when I woke up to him breathing so heavy and his heart racing. I just don’t know what to do – I feel so bad about this whole experience. I hope he is the same after all this.
He is eating and drinking – I am monitoring that. I will have to see what happens when the sun comes up.
The question – to vet or not to the vet? $$$$$ in my eyes. And worry in my heart
I treated my dog last night with Sentrypro XFC, and we were up all night with the same symptoms!
The twitching, bulging eyes, labored breath, whining, barking, restlessness , drooling …
I gave her a bath, and she finally seems to be calming down! I am going to post a warning about this product on my website and my blog … http://blessed4life.wordpress.com
We will certainly look for more natural flea and tick treatments from here on out!
I put Sentrypro XFC on my dog Monday around 6:30 in the evening. My family and I left to go eat a bite and returned 3-4 hours later. When we got home my dog was running around jumping on the coach and just could not stay in one place and be comfortable, she was breathing heavily and her eyes looked very upset and I could tell she was irritated and nervous. She is usually a pretty laid back dog and it concerned me so I held her for a moment and relized that it was the area where I gave her the treatment that was bothering her so much. I immediately thought to give her a bath and did so. She cried through the whole thing and just was uneasy all night. She cried and shivered and I felt horrible. The next morning I had set my alarm to call the vet first thing and they said to give her another bath except with Dawn dish soap cause it will break up the oil in the flea treatment so I gave her a bath in that. My dog does not enjoy a bath like most but she cried and cried through this bath worse than the night before and she is not like that at all. I held her for a while and she started trembling so bad that I just could not take it any longer. I called the vet back and they said to bring her in immediately, any time a dog is trembling like that they need medical attention the vet said. We got there and my dog was so upset by this time her heart was racing and trembling that they were very afraid for her and wanted to hook her up to an IV and give her muscle relaxants and Valum and do blood work. I felt so horrible that I put this junk on her and she was going through this. They ended up calming her down enough to come home with medication that I had to give her for four days to keep her calm. When I got to the vet she said that she had called the company to find out the active chemical in the product and they kind of gave her the run around at first and wanted to know everything about my dog such as the size, type ect. The vet. was a little irritated because she needed to know what the chemical was to help my dog. She made a complaint on the product which I thought was awesome! When I got my dog home that night I called and talked to the company and told them my concern and I was very irritated also. I told them that I was upset because I tried to call the help hotline the night before and they disconnected me and that I looked on this site and found how many other people had the same problems and how some led to death which is horrible. I find it rediculus that they don’t have any possible side effects and what to do incase on the box! All they say is that if sensitivity occurs to bath the animal. One of the arguments that the lady had from the company was that I used this product on my dog and it was not the correct dose for the pounds of my dog. Well I don’t think that I am the only person in this world who has a 7 pound dog and got a 9-20 pound flea treatment and split it in half. I did not give my animal the whole treatment of course cause she is smaller than the dose size. She said I should have known, but that it was a frequently asked question if that was possible. Well I don’t know about you all but in my box it had no side effects or cures and it had a frequently asked question panthlet and there is nothing in there about the dose size, wouldnt you thin their needed to be if it was so common of a question? I am very upset with this product and I tell people not to use it and I called Petsmart where I purchased it and let them know what had happened just so that they are aware. The bottom line is, is that my dog is getting better but some dogs might not have made it. If there is a product that you can buy over the counter that can do this much to a dog than it should not be available to the public and if the company that makes the producat can not take responsibility and communicate better on the box than they should re- evaluate the treatments and find out what is in the product and fix it. I know that others out there are the same as I, my dog is one of my best friends and she is everything to my husband and I and to see her sweet face hurt so badly over this treatment that I gave her was the worst feeling in the world, not knowing what could come from it. We all had the worst day ever waiting and watching to see how she was a make sure she would not have a seizure which the company that makes the product told my vet may be a possibility! It was hard. So if anyone has a question or not about using this product and sees this entry. In my own personal experience and opinion I would not if I was you.
We just got our strong, healthy 68 pound lab mix home from the vet emergency clinic. Not a small dog. Ludey started vomiting about and hour after the application. Within another hour he started to shake. About 1/2 hour later he started to stumble and fall. We rushed him to emergency and he was not able to walk when we got there. He was diagnosed with Pyrethrin Toxicity. SentryPro XFC was starting to shut down his nervous system. After a night’s stay and $550 he is back and feeling better. The vet said we would have lost him had we not reacted when we did. I will contact Petco and other websites suggested here. This must stop. I could not find a general “unsafe pet product” website and I believe it is badly needed with this and all the pet food recalls. We need a place to document all unsafe pet products so we can, as a community, put more pressure on the manufactures AND the retailers. Retailers are more apt to respond to consumer pressure. I have started to create a website for this purpose. I would like to ask the owner of this site if it is okay to link back to this site for information on SentryPro XFC. If I get this website up and running, I will post again to this site in case others want to follow other bad products and help to get them recalled. Thank you for this resource.
If you ever buy any topical flea control product that causes a serious reaction, first and foremost, please save the packaging! Get your pet to a vet, and if you must bathe it first, do not use a shampoo with any hint of pesticide or flea/tick/parasite control product in it! Safest way to go is use DAWN dishwashing liquid. Some of the manufacturers will not reimburse veterinary expenses if you use another flea control product, regardless of the fact that you wanted to wash off the substance they manufactured, which caused your pet to become ill in the first place. If ever you are in doubt, call National Animal Poison Control 1-800-543-2423. They might charge $50 for the call but it’s worth it and you can get all expenses reimbursed by the manufacturer of the product that caused the problem if you know what to do. Sometimes, National Animal Poison Control Center will answer questions you have about certain products if they have those product’s MSDS already in their database.
I JUST put this on my 4 dogs. My Great Dane (115lbs) accidently touched his mouth on our Pit’s application site while they were playing immediately following application. He looked like he was going to throw up. He got on the couch next to me and he was shaking in a shivering kind of way. I Googled and got here. I IMMEDIATELY washed it off of all 4 dogs. Dog shampoo, dish soap, water – three times. I also applied a cornstarch baby powder to the application site and worked it in to the skin because cornstarch soaks up greasy agents.
Everyone seems okay so far. The Dane may have just reacted to the taste. He barely touched it with his mouth – luckily. I washed everything off within 30 minutes so I’m hoping they’re all okay. We won’t be using this again.
The very same expeirence happened with me last night. I thought my dogs were going to die! I had to immediately bathe them with Dawn. I bought this product at Petsmart. They should be taken off the shelves. Could have killed my dogs.
Oh how I wish I would have found this site BEFORE last night. We have a 4 month old boxer and a 5 month old boston terrier. After bathing both of them I put the SentryPRO on their necks and backs and made sure they didnt touch one another in fear of one ingesting some of the medicine. They both went to sleep in their own beds and 3 hours later they both woke up. They hopped on the couch and both laid their heads in my lap and I looked down and I was COVERED in drool. I started worrying and tried to give them water (which they usually devour) and they would sniff it and shake their heads. i bathed them 3 times. Ryder(the boxer)got better after a bit. I too called poison control. they said all that u guys said but also said to try bread to soak it up. Ryder ate it but GUS wouldn’t. He was foaming at the mouth and his eyes started swelling. Drool was POURING out of his mouth and he refused to drink. I picked him up and he was passing out in my hands. eyes swollen shut. then he started vomiting. I called the vet and she said benadryl and saline solution to flush his eyes. i had to force the pill down his throat b/c he REFUSED to eat anything. finally he swallowed it with a little cheese. about 20 min later he threw up again. I thought he was dying. he fell asleep not long after and he is doing a little better today. something needs to be done. my dog almost died, and with all of the other horror stories that I’ve read this stuff should be taken off the market immediately!!!
My 3 year old Beagle just experienced the same thing. I purchased Sentry Pro XFC Saturday and applied to my Beagle, Shorty. Later that afternoon he was pacing the floor and would lay down only for a couple of seconds before he was back on his feet. This went on for two days and the dog had not slept a wink. I also noticed that his eyes were very red and bloodshot. It was then that I began to think about the Sentry Pro XFC and I did a Google search and found hundreds of complaints about this stuff. I then took Shorty to the vet and found that he is now totally blind in the left eye and always will be. The vet said that the Sentry Pro could certainly have caused the blindness, but she couldn’t prove it. She told me to use benadryl to calm Shorty’s nerves so he could get some sleep and I did. I simply cannot believe I did this to my dog and now I worry about how many other dogs will go through this because people don’t know. This stuff needs to be pulled off the market ASAP!
I put this product on my dog, a 75 lb lab, and about 4 hours later I started noticing puddles of drool around the house. I looked for my dog, Mattie, and I found her laying next to one of the puddles in my bedroom. When I called to her to get out of the room, she tried to stand, but was trembling terribly and collapsed back to the floor. I washed her with soap and water and she is still drinking, somewhat reluctantly at first, and eating a little bit. She still cannot stand and is still shivering. I cannot afford a $600 vet bill right now. What can I do???
Karli, have you called the hotline on the box? If your dog is having that much difficulty standing I would call RIGHT NOW and see what they suggest.
Update on Mattie…she is about 90% better than she was last night. She is able to stand and walk around almost normally. Thank Goodness.
I bought this product from Petsmart on New Years Eve day because it said “starts working in an hour”. I am pregnant and didn’t want fleas to get around the house and bite me. We put it on our dog, Tanner, a cocker spaniel at 3:30 pm. My husband applied it onto him and I immediately noticed how thick it was and thought it was strange how far down his back it went. A couple hours went by and I saw that Tanner was drowling excessively. Puddles of drowl were falling on the floor so I thought maybe he needs to go for a walk. We took him out for a walk and the drowling continued and then turned to foaming. We started freaking out. His pupils were dillated fully – we couldn’t see color at all. He was panicked and scraed. We decided to bathe him but the symptoms kept on and then we called the 800 #. My husband must have gotten some in his mouth and threw up himself. The rep said to bathe him again with dish washing detergent. We did this twice and lathered him really good and soaked him with water. Tanner couldn’t sit still. He would pace and twitch and get up and down. We went online and found this website. Thank you all for the recommendations. We gave him tuna water and he drank two bowl fulls. Finally after eight hours, he calmed down and fell asleep. Being pregnant, I was an emotional wreck. I thought I had killed my dog. We spent our New Year’s Eve worried sick and ended up staying home taking care of our Tanny. I am so relieved our puppy is better. I will never use a product like this again. Thanks again for all of the help!
we live in southeast la. where fleas are a big problem,went to petco and decided to try sentry pro xfc. this was a big mistake. we have a 75 pound labrala and about 1-2 hours after treating him he was shaking so bad he could barely walk,drooling excessivly and in a state of panic. we washed him right away and now about 10 hours later he is starting to recover but keeps stopping to lick the pads of his feet. i called the company and the guy told me bad reactions are rare. he explained that it can cause their skin to go numb.this product should be pulled out of store right away,i feel guilty for trying to save a little money, guess you get what you pay for…
Unfortunately, I didn’t check the internet for this Sentry Pro XFC and its side effects. I used it on my two dogs, Princess and Charlie. I thought they were going to die. Princess was thowing up foamy stuff and keep drooling for about two hours, shaking, and eyes were also extremely red. Charlie was showing signs of lethargy and later started gasping. I called the number on the back of the box and the lady who answered told me the same thing – to bath the dogs in warm water with dawn dish soap. I did and Princess seemed be feeling better but was still shaking. I guess its hard to get rid of this oily poinson. This product needs to be taken off the market. I also mentioned to the lady I spoke why they didn’t note possible side effects on the back of the product. She said that “some dogs show side effects” I told her it should be noted there. She said she would make a note and bring it to management. After reading this website and seeing how many people have called there, I can’t believe they still don’t put side effects on the back of their product. I guess it’s more important for this company to make a few extra bucks a the expense of almost killing innocent dogs. I will never use this product or anything else this company manufactures. So much for their Ethics in business and concern for animals!
My husband just recently introduced me to this website. Sure wish I would have seen it before all of this. I have had my English Pointer, Sox, for about three weeks and with in ONE week spent 850$ due to SentryPro XFC. Luckily for me my dogs health is slowly getting back to normal. I went to petsmart, I showed them the terrifying photos of my dogs back, still they do nothing. I spoke with an attorney, can’t do anything personally because my dog didn’t die. They did however mention that you can contact the attorney general and file a class action suit. If anyone has taken any action against this horrible product please let me know. It all started like this. Applied the medicine on Sunday she started getting listless and extremely irritable. Monday started salivating and did not stop, her chin was soaked a long with everything she was around. She wouldn’t drink water, but she would put her paws in it like she was trying to get something out. Shortly after I washed the medication off. Tuesday my dog looked miserable. I came home from school and she had thrown up all over the place. I went to pet her and she yelped. I figured she thought she was in trouble and cried because she thought I was going to punish her, I didn’t think anything of it. Later I was petting her and I realized that she was extremely oily and it felt like there was dirt clumped in her hair. I decided to give her another bath, when I started to wash her she started to cry and I noticed that it was not clumps on her back it was sores. I immediately called the emergency hot line and they told me to give her oatmeal baths and benadryle. Wednesday, my dog completely stopped eating. She would not even acknowledge tuna juice(which is her favorite), she would go outside and just lay on the ground and not move. You could tell that she was miserable. I finally got my vet to take her in on an emergency visit. They shaved her back, her cries were so bad I almost had to leave the room. After they were done you could see she had blistering soars from the middle of her neck where they stuff was applied all the way to the middle of her back. The vet cleaned her back and sent us home with some antibiotics and anti-vomiting medicine. Thursday, she still would not eat. Later in the evening she started to vomit compulsively. After fifteen minutes of consistent vomiting I was back on the phone with the emergency line. Around two am we were in the emergency room getting a shot to help prevent vomiting and they insisted that I return the next day so they could run a panel of tests on her. Friday morning, after about four hours of on and off sleeping, we returned to the vet where she stayed until five pm. Lucky for us we caught it in time before it caused any serious kidney damage. She is now taking 7 different medications, 3 of which are pain killers. Plus she has to take a bath with a special shampoo and conditioner. I don’t understand how someone could be so greedy that they could leave a product that is this harmful on the market. I am telling everyone I know and everyone I meet about this experience! I pray that the word will get out and the poison will be pulled off of the shelf. If anyone knows any information on how to help prevent any other pet or pet owner from experiencing this inhumane torture, PLEASE LET ME KNOW! They told me that my dog had an “allergic reaction”. They need to tell me why so many dogs have experienced that same thing and why there are no warning labs for any of the stuff we have experienced! I’m going to try to post the picture of my dogs back if possible.
Listen up folks. I have to make this short because my Pit is going crazy. She vomited, and have a constant drip FROM her mouth. I mistakely kissed her after the application and now I have numb tongue. It is ON! I am going to call Sargeants tomorrow and let them have it. This is SOOOOOOOOOOO unfair, they should have removed the product. They had better hope that my baby pull out of this!!!!!! ps I have already called the poison line and have administered the tuna juice, Dawn and oil.
Hey All My Saint Bernard pup and 2 golden retrievers all had the “DEMON DROPS”. Malachi the Saint had the worst night of his life. He was vomiting and the heaves. The other 2 dogs just had the shaking. Malachi,Faith and Max all just got baths and the tuna juice. Thank you all for your postings. I’m printing these out and taking them to petsmart. They better hope nothing happens to my dogs or else……
We used this product on all three of our dogs. The Pyrenees and St. Bernard seem fine. We had used a smiliar product before on the Pyrenees and it blistered her, so we were surprised when she did ok with this one. The only thing that we can figure is that the bigger dogs got the “all natural” version and the little one got the XFC. My little dog is not doing so well. He was restless all night, he wouldn’t sleep at the foot of the bed like he normally does. He wanted to be up on the pillow with us. Today, he has followed us around, and seems lethargic. He is dry heaving terrible, no vomiting yet. There are sores where the solution was administered on his back. I called the vet and they told me to watch him close. My husband and I just found your site and we gave him a bath. We feel so horrible that we gave them this medication too. I will never use it again. NEVER!
Do not EVER EVER EVER buy SentryPro XFC.
I had always given my 3 year old dog Dakota Frontline and never had any issues…Well, I ran out and was not able to make it to the vet during the week so i went to Pets Mart and noticed SentryPro on the shelf and thought I would give it a try.
I put it on Dakota at 5 am before I left to go out of town for business..came home that night..my poor dog was having MAJOR muscle spasms, drooling uncontrollably, could barely walk, totally disoriented, could not sit still. The vet said to NEVER buy the generic flea and tick meds b/c they are highly toxic and can have serious side effects for your animal, they said if given to a cat it would die. They said it’s horrible and they don’t understand why these pet stores keep it on the shelves. I felt soooo awful for her. I called the emergency vet and they said to wash it all off immediately with Dawn dish soap and bring her in. Luckily they gave her some muscle relaxers and it helped her out so much and I gave her some the rest of the weekend every 8 hours. Isn’t that awful? I hope this serves as a warning for anyone who would think of purchasing this product. I am going to spread the word as much as possible and hopefully we can get this product off the shelf!
On Saturday at around 5:30 pm, I gave Sentry Pro flea drops to my two 4 1/2-yr old Pomeranians, Chico and Pookie. Within an hour, they were both scratching incessantly, apparently trying to get at the area where I applied the medicine. By about 2 hours, Pookie’s condition worsened – he began running around like he could not get comfortable, digging at pillows and area rugs, and whimpering. I washed both of them about three hours after applying the poison, as it was obvious they were having a very bad adverse reaction. That night, Pookie could barely sleep, and was whimpering all night. The only way I could get him to stop scratching himself was to give him a bone.
The next day (Sunday), Chico seemed better, although he was still scratching on and off. In contrast, Pookie got very lethargic and continued to scratch all day. On Sunday evening, I tried to take them for a walk, but Pookie would just lie down and refuse to go anywhere. I ended up having to carry him home.
Today is Monday, and this morning, Chico is pretty much back to normal, but Pookie is getting worse. He just laid on the sofa in a very lethargic state all morning before I left for work. He did not go out to use the “bathroom” at all, and did not even respond to Chico’s barking from the yard at passersby (which is extremely unusual). I left work at lunchtime to go home and check on them, and Pookie did not greet me at the door as he normally does. I tried to let them out, but he would not budge from the sofa. When I picked him up and put him on the ground, to my horror, his hind legs seemed to be injured or stiff. He could barely walk, and when he did he seemed to be in immense pain. He was not even interested when I opened a package of Greenies, which is completely out of character for him.
He seems to be having the exact same symptoms as other dogs on this website. I am furious, scared, and I cannot tell you how much it hurts to see Pookie suffer like this.
If others would like to organize an effort to get this poison off the market, I would like to take part in it. My ideas include contacting local news media and initiating a class action suit. If anyone knows of any efforts already in progress, please let me know.
Also please pray for Pookie, and tell everyone you know NOT to use this terrible poison!
I am so glad I found this post and that all your dogs are ok. I normally use Frontline on my 1 year 5 month old very well trained best friend Todo but tried Sentry Pro 5 months ago. She is a 14 lb dog with lots of energy normally. I tried Sentry Pro because it was winter and not flea season so I figured that cheaper protection would be ok. I have however noticed that for about a week after I apply Sentry Pro my dog acts weird. She emediatly begin running in circles, dropping down and shaking and then for a few days she is nervous and has diarrhea. If that was all I would not be as worried, but she also wets while she is asleep. It seems like she looses all control over her bodily functions. She has loose stool or almost leakage during that time as well. I took her to the vet and she is in good health and the vet said not urinary track infection. She asked me to think about the times this has happened and the most common thread is that this has happened every time I give her Sentry Pro. I was told to use Frontline at that point. I feel terrible for my girl because she knows when she wakes up that she did wrong but how can you be mad when you are sitting next to her and watching her sleep and then all of a sudden there is a big wet spot under her and she is still sleeping. I hope that everyone tells their friends not to use this crap. Our dog will never see it again.
I sent an e-mail to Petsmart’s manager with a link to this site telling him how terrible this product is. Thanks all! My dogs are doing much better now and I hope everyone’s dogs recover as well.
Just had a sleepless night. Accused innocent teens of giving Oscar beer. Slept with him in the guestroom. Held him, cradeled him, gave him tylenol. This morning, he was still behaving just as you described. Unable to sit still, throwing himself against walls, licking the air. Thought about the new flea drops i’d put on him yesterday. Usually order Advantage online, but had forgotten and thought one month of store bought wouldn’t matter. What if it was just the skin over his spine that was bothering him and he couldn’t reach it?? Took him downstairs and poured calamine lotion down his backbone, rubbing it in. He seemed so grateful. (The skin looked healthy with no irratated spots.) For good measure, I spayed the rest of his body with anti-itch and gave him another tylenol and breakfast with his skin vitamins in it. (He’s a lab who swims constantly so I’m always on top of skin issues, as well as ear issues.) He’s now sound asleep and I will bathe him when he awakens. Just happen to be going to the vet this afternoon. Boy, have I a story to tell.
I, too, had problems with Sentry Pro after it was applied to my Yorkie. She was treated at PetsMart in July 2007 and shortly after had symptoms of shaking, jerking of the head, jumping up while ‘trying’ to sleep and air-licking. Also, it was put too low on her back and she was able lick the medication and am guessing digested some of it. I was advised (after calling the Pet Poison Control hotline) to bath with Dawn dishsoap and give tuna juice. My questions is this: have all dogs completely recovered? My Yorkie still air-licks after eating – just as she did during her allergic reaction. She never did this prior to Sentry Pro. I wonder if this did some sort of ‘damage’ to her throat?
Hi Kelly, I am sorry about your Yorkie. Have you considered taking your pup to the vet to make sure there isn’t any damage to her throat? I think that should be an easy check-up for them to do.
My dogs have completely recovered, although Rosie doesn’t like it when I put my hand on her back and separate the fur on her shoulder blades. She was fine with topical flea & tick treatments before then.
As a follow-up to my posting yesterday…when Oscar saw the vet yesterday afternooon, she was, shall we say, not one bit surprised. How can this still be on the market? Also, Oscar had a petite mal siezure last night which may or may not have been brought on by the whole mess.
I have not brought her to the vet, but plan on making an appointment for her next week. If I get any word that the air-licking is due to complications from Sentry Pro, I will definitely post it. And, if anyone hears of a joint effort to hopefully ban this product, please let me know!
Kelly – I wrote a while back regarding my dog.
I would urge you & everyone who has used this product who had problems with it to contact Sergeants Pet Care Products Consumer Affairs Department. The number is 800-224-7387 (option 5) and ask to speak to Pamela Eby. They will send you an Adverse Reaction Form to fill out and it is very possible you can get your vet bill paid for. Trust me, I spent over $100 at the emergency vet and expect to be reimbursed for every penny. They will then send paperwork to your vet to fill out. It’s worth taking the time to do it. And hopefully the word is getting out about how awful this product really is!
I tried Sentry Pro on my dog Abbe, she was drooling and shaking like crazy. I too bathed her with dawn and she seemed to get better. She still shakes her head like she has something in her ears. The worse yet is that she started having seizures shortly after. So for those who may think your dog is out of danger, keep an eye on them. AFTER READING ALL OF YOUR REPLYS, I DONT THINK ITS A SMALL PERCENTAGE OF DOGS THAT HAVE THIS REACTION. I AM GOING TO GET TO SENTRY PRO ONE WAY OR ANOTHER.
just realized our mitzi was having a reaction. put on 3 big dogs also but have not noticed a reaction on them. she is having the nervous reaction. so far, no vomiting. hopefully due to this site we caught it in time. kinda strange though, did not see any symptoms for a few hours. she is a 4 lb chihuahua.
I am so upset that this product is still on the market. I gave it to my Chihuahua last night and experienced MANY of the same issues. I am so scared for my baby Delilah. She drooled excessively onto my bed, jerked like a bucking bronco from an itch, couldn’t stop chewing on her back foot, shakes her head like water is in her ears, jerks, crys, and did I mention the two and a half hours of reverse sneezing? I gave her a bath around 3am which seemed odd when reading this. It is almost like this happens during the witching hour. I dont know if she will be ok. Her seizures and twitching are scary and being a person with a seizure disorder myself, I can only feel horible for her to endure it. I am so freakin pissed at petsmart. I see this name all over here. As if it is the only place to buy this crap. I am going to call and cus them out today and ask for the big guy in the company. This is crap and because I was not disclosed that this has major neurological and allergic symptoms…. I want to know how much they want to get sued for not checking on a product they sell and why they have been told so many times yet still sell it? Maybe a newspaper would like the story. Write or call your local newspaper. I will do the same. This should be stopped. It is my fault for not checking on things before hand, but when you go to a pet store, you expect you are giving your dog the best. Dont they have an FDA for animals? WTF? If something happens to my baby, I will freaking crawl so far up there butt that they wont sit right for a week. Good luck everyone.
I have the exact same symptoms with my dog – a 35 lb mutt. Poor animal has been jumpy, unable to lie down without jumping up, coat is irritated, etc. I washed her down one day after applying the Sentry poison and 3 minutes after reading all these emails. I’m hoping she will be ok.
I used SentryPro XFC on our 5 year old jack Russell, Queenie last Friday. Within 2 hours she had dry heaves that progressed into vomit with a red tinge. I bathed her immediately with shampoo. I called the emergency vet and drove an hour to get her there. Before arrival Queenie started to have seizures. Her body shook as if she was extremely weak and could not stand. The vet took her over the counter and rushed her into the back and started IV medications to counter the reaction to the SentryPro. The vet then bathed her with Dawn dish liquid to remove any remaining medication residue. Two hours later my Queennie was doing better. Since she was stressed to be in the company of strangers, the vet sent her home with a calming medication so she would not get excited. Four days later, my girl seems a little weak but is getting stronger every day. Never again! The vet reiterated NEVER AGAIN! The lady at the hotline number on the package said the medication was not poisinous…..just a bitter taste if licked. I found that the active ingredient is from the Permethrin insecticide family. Permethrin is a poison.
I wish I seen this first.I used this on my 3 pugs on Sunday.My 9 year old male has been running around like a mad dog for 2 days. It is worse at night. He calmed down during the day yesterday, but had me up most of the night.I had to crate him, I was worried he might hurt himself.He has never had any medical issues in his life, until now.I gave him a bath with Dawn this morning and that only seemed to make him worse.I crated him again and he finally fell asleep.I contacted the company and they said to bathe him.They said if I was worried to contact the vet.I called the vet and they said to bath him, but there isn’t much they can do but give him an IV if needed.I hope this is the worst of it.I am going to bathe the other two as well and wash everything.Any sugestions are welcome. Thanks
Please note:After giving my other pugs baths to remove the product one of my other ones started the same behavior.I called the vet, they said to bring them in later this afternoon.
my entry was on march 23rd–my little mitzi is fine now. when it happened i washed her in dawn 2 times and rinsed her back repeatedly for about 30 minutes each time. it took her about a day and a half to really look normal again. our big dogs had the twitching symptoms but not as bad. oh, we also had given mitzi half a benedryl allergy pill about every 6 hours the first day. this way she would lay down and try to sleep. we also kept her warm (cuddled next to my husband on the couch) . i read somewhere that being cold would not help the symptoms. sorry, i can’t remember which website. we went back to petsmart and they refunded the money we spent on the product, but just as above did not seem too interested in our plight. hopefully someone can get the word out that this product is very dangerous.
Hello everyone, I wrote a little while back about my dog Sox. After about a month and a half of speaking to Danielle, Sarah, and Pamala Eby at Sentry Pro Sergeants sent me a letter claiming that they are not going to reimburse me for vet bills because it is “my fault my dog had a reaction”. Now 800$ later I am stuck and absolutely livid! I am creating a web page in which I am going to chain mail across the world wide web to everyone I possible can so that no one in their right mind will ever use this product again. I am filing at the small claims court, Better Business Bureau, and the Commerce office. If you would like to help stop these criminals in any way shape or form please email me at hi123abc@hotmail.com Thank you for taking the time to read this.
Wow, this is an amazing thread, especially the incredibly lack of response from the manufacturers. I am in Australia and as far as I know we don’t have this product (I may be wrong, but haven’t seen it round – I use Revolution and have had only good experiences thank goodness).
To all those who have had bad experiences, with the lack of official response from the makers of this poison, I simply encourage you to tell everyone and anyone… word of mouth is powerful in both positive and negative situations. Our pets just don’t deserve to suffer like this!
Hugs and pats to all the pets who have had to suffer out the effects of this poison!
Well,
I am sorry I didn’t see this site earlier…we have been up since 1:30 a.m. with our Border Collie Riley with some of the same systems. He just couldn’t sleep. Constantly jumping up really irritated and would only sleep if I would itch the area were I applied the medication. My husband just got done giving him a bath and I hope this helps…I am extremely upset that this product is still on the market and am seriously thinking about going to channel 7 news with this information. I think if they even looked at this website they would understand that this product should be pulled from the shelves. I am beside myself because Riley is my baby…
Thank you for your posts I hope the bath will help.
My first post was on April 1st
My pugs seem to be doing somewhat better, they only had me up once last night. My male still seems to have the shakes when he sleeps. They only last about 10 seconds and happen about every 10 minutes.I tried to walk them like normal today and my male just wanted to run away(Glad he was on a leash)and didn’t want to walk normal.
This is so bad for the dogs as well as the owners.We only want whats best for them and in trying to protect them we harm them.
These pugs were bottle fed from day one(the mother killed 2 out of 5 in the litter)All 3 survived that ordeal over 9 years ago and now to almost loose 2 due to this product is inexusable!!!!!!!!!!!!!!!!
Sara with the border collie —
I, too, have a border collie. I wrote a while back about the same thing happening with my pet. (muscle spasms, excessive drooling, totally disoriented) But just wanted to let you know what my vet said about our particular breed. I am so so sorry your dog had to go through that. My vet told me that border collies (specifically the black ones with the white feet), have a certain gene that reacts horribly to that medication. Would have like to have seen that warning on the box, too. He said not only is Sentrypro bad for your pet, but border collies tend to really have adverse effects to the Sentropro.
My cats are having the same symptoms…licking, shaking, jumping around. It’s like they can’t control their body movements. But I used a product called Sergeants Pretect because I was out of Front Line. I know a cat is flexible but they could turn their head all the way around to lick this stuff off. I order the product on line because it’s alot cheaper so I baught Sergeant’s Flea and Tick Control for Cats thinking it would work until Frontline came in through the mail. DON’T DO IT! It’s horrible to have to watch your “best friend” suffer.
Sergeant’s PreTect is a dog product. You may want to wash your cats and call your vet. Most dog products cannot be used on cats.
I was sitting on the floor with Sentrypro XFC tubes in hand,reading the box about to apply this poison to our dogs.I got a very bad feeling and went to the web to do some research.I am so glad I did.We bought this product from Petsmart,where the salesperson suggested it as the best product.We are taking it back and taking a printout of your and the others experiences.We hope the manager will take this poison off the shelves.
First post April 1st
Great news,my pugs seemed to be back to normal. They are heavily sheading,I don’t know if it’s from the product or the 3 baths I gave them.
To Jessica,
I have already started a chain letter to a lot of people, my husband and son both do IT for large companies and another freind is a vettech and attend the U of PA .Please keep up your efferts as well.Hopefully we can stop anyone else from going through what we went through.
Hi Carla,
I am very glad your pugs are getting better. It took a few days for my dogs to get back to 100%, and I have always wondered if the vomiting my beagle mix did for the month or so after was related. Both of my dogs have fully recovered.
I am proud of you for forwarding this information on. Thanks to efforts such as yours and the other people who have commented we are now the number one search result for “sentry pro xfc” on Google.
I applied SentryPro XFC on my medium-sized Russel/mix last night. About half way thru the evening she began having the exact symptoms listed in every comment above. Licking the air. Jerking in her sleep. Stomping about the bed and then the house. I spent a restless night on the couch with her. Then I went to your site this morning. She’s now had a bath and the rest of the SentryPro is in the trash. Little Morgan appears to be on the road to recovery. My only saving grace is that I did not apply the full amount to her.
I am so grateful that I found this site. The next few days may be rough for little Morgan, but I beleive the bath has helped and I’ll make sure to keep her hydrated. Thanks for all the info. And shame on Sergeants. I will go to their site and voice my complaints right after this.
This product is terrible. I feel horrible for all of us that have used this product. I used it on my 6 year old Maltese last night at 10, and after 10 minutes he started acting strange. He kept running around and couldn’t sit still, shaking off his hair,and scratching, his back leg starting to itch. 2 hours later, he started to cry and whine. He also had heavy breathing. I decided to give him a bath, I shampooed him down with Aveeno: stress relief foaming bath, and I also used an organic aloe conditioner. I dried him and let him walk around for a bit, however he was still itching. I decided to give him a Benadryl capsule. I gave it to him with a piece of bread and water. 10 min later, he was still acting stressful, so i decided to give him another bath to try to wash away the poison. I dried him yet once again, and I kept him in my arms with a blanket around him. I walked with him up and down like a baby and kept petting him. That was the only way to calm him down. Around 4 AM, he started to finally fall asleep. I was with him all night and morning, he slept in my arms and I constantly watched him. He needed to feel that I was petting him and it seemed to soothe him. It’s later in the morning now, and he seems better. I gave him some gatorade to keep him from getting dehydrated. He seems to be following me everywhere I go and wants me to hold/pet him. His breathing is better (much calmer than earlier). I hope he will recover fully later today. I had printed out all of your comments and plan on taking it to the vet and Petsmart manager (where i had purchased the product) to let them know that this product needs to be taken off the shelves because it is only causing more bad than good.
Hey Julie,
Sheri, here. Can you believe this product? I just posted previous to you and am still concerned and anxious for Morgan. She appears to have calmed down some. I hope your little guy feels better soon. I too will inform Petsmart and my Vet. My thoughts are with you.
I used this product in October and my dog still licks the air out of the blue he had never done this before using this product! I cant believe that this product is still on the market….
Cindy
I wanted to thank all of you for the info in these forums. I gave my dog Sentry Pro and she exhibited all of the syptoms that I read about here. I took the advice of many in these forums and now she seems to be feeling better. I bought my doggy poison at Tractor Supply and intend to take it back and demand a refund. I have also printed these chats so I can let them know that they are selling a harmful product. If the makers of Sentury will not take if off the market, maybe we can convince the retailers to take it off the shelves. I intend to tell Tractor Supply that I will not give them my buissiness until I see that product removed. I will also send my story to every person in my e-mail address book waning them of the dangers. I will ask that they spred the message also. If everyone that reads this does the same we should have the word out nation wide in no time.
I went to my local petsmart and talk to the manager he gave me there main number to call and he seemed very concered and told me to call and speak to someone about this product the number is 1-800-738-1385 ext 2518 I think if they would get several calls about this product maybe they will look into it! I gave him a copy of this website and all the comments people have left so who knows I guess its a start…..Cindy
I am so glad I found this forum. I used to use the Hertz brand flea and tick medication from Walmart. A few months ago I was in Petco and came across Sentry Pro flea and tick medication on sale, much cheaper than the other brands. I decided to go ahead and buy it for its price, although I still had 1 month supply of the Hertz. On March 9th I used the Sentry Pro for the 1st time on my 6 1/2 year old beagle. At 1:00 am she woke us up with a cry, severe pain, yelping, difficulty walking (very painful to hold her head upright and favoring her right front leg), panting, and lots of saliva, she was very uncomfortable. We finally got her calmed down after about 2 hours. On that morning I took into my vet, they evaluated her and said it was a bulging disk, sent her home on muscle relaxer (Methocarbamol) and anti inflammatory (Previcox). Now it did not dawn on me that I had used that poison/toxic Sentry one for the first time, I just did not put the two together, well she did not seem to get any better so they added a pain reliever (Tramadol). After about 3 weeks, she seemed to have recovered. Well, on April 5th she was due for her monthly flea med. I applied it and always put more around the neck area and just one line down the back to her tail. We’ll when I got home from work on Monday evening, those symptoms had reoccurred again but only worse, I tried the medications again and none of it relieved her. Well I ended up at the emergency vet at 1:00 am that night. The doctor there told me the same thing that my vet doctor had said previously. Still at this point I did not put the two together. After a sleepless night, that Tuesday morning It hit me. I got to thinking and I realized that she could possibly be having an allergic reaction to this Sentry Pro flea medication. I called my vet and they said it was unlikely, but if it made me feel better to give her a bath with Dawn, and they said that since it reoccurred then she needed to see a Neuro specialist. I did not bath her at this point because she was in severe pain, yelping, unable to walk and there was no way I couldve given her a bath. Her appt for the Neuro was Friday 4/11. On Wednesday night, I finally decided that I needed to go ahead and try to wash her (at least the area were I applied the Sentry Pro flea med), so I sponged her off with hot soapy dawn water. We took her to the Neuro specialist on Friday morning. They suspected the same as the other two doctors and wanted to do a MRI ($1600) and then possible surgery that afternoon depending on what the MRI showed. Well we were very upset and did not have the money or finances to pay for the MRI, our only other options were to try steroids (prednisone), a nerve pain medicine (neurontin) and increase her tramadol, or if unable to treat medically (in which the doctor said it was a 60%/40% treated medically)then we would have to make a decision of putting her down. Well we just could not stand the thoughts of that and we did not have the money to pay for the MRI, so we opted to bring her back home on the new medications. Well after we got back home I washed her again with the dawn hot soapy water and within 2 hours she made a 100% turn around!!!! As of today she is still doing good, no pain, walking, running, begging, sleepy well, wanting petted and held. I will never use that Sentry Pro ever again and I am going to let every animal owner that I know to never use it. I am also going to contact Petco and Sentry Pro maker (sergeants) about this to help get it removed from shelves and/or removed from market. I will also call my vet and the specialist and have them make note for any future pet complaints similar to mine. We spent over $450 in vet bills along with medications and very well would’ve spent up to $2000 had we had the finances and decided to go ahead with the MRI. But thank God I finally put two and two together and realized that this was a severe allergic reaction to that very toxic/poison flea medication. NEVER purchase anything and put on your dog unless approved by your vet!! Renee
I want to thank all those who have posted here, you have probably saved my German Shepards life! I, too, thought it would be cheaper during a lean time to purchase Sentrypro XFC, and in minutes our Lady Jane (ironic the names are so similar) began pacing, panting irratically, her body temp. was hot, licking the air, and just frantic, etc. After 24 hours of torture and thinking it was something else, I came on line and found this site. Thank God. I immediately washed her after reading the above text (I have always used Dawn on my dogs if they require a bath) and found immediate relief for her agony. I have written the http://www.sergeants.com as was suggested on the box, though I know it will not result in this toxic product being removed. Perhaps my next note will be to the big box pet stores that carry it. I am back to Frontline due to the fact that we live in the country in southern Indiana, and the ticks and fleas are
outrageous here. Please pass this warning on to anyone you know that have pets.
I purchased the Sentrypro XFC from my local pet store read the box and didn’t see any warnings of side effects. We applied the product to our German Shepherd and with 1/2 hour our dog started vomiting, panting, licking air and very restless, I immediately started looking for information and came accross this site. I thank everyone for posting what they did, we washed her and within another 1/2 hour she has resting with minor symptoms that were gone by the next morning, she slept most of the night. Thanks again for all the postings without it we would have taken her to the vet we saved her and ourselves from a vet visit.
She is now doing great and we will stick with Frontline a trusted product.
Just used this crap on my dogs. 1 of them is having all these symptoms. I bathed him with Dawn, twice, and gave him benedryl. So far, he’s still really irritated. Called the 800# and of course, they were NO help at all and said this has NEVER happened before??? Then I read this. Why are they allowed to sell this crap? This is terrible. I am going to return it tomorrow at Petco and BLAST the manager for allowing it to remain on the shelves. If my dog has any long term affects, someone at Seargents is goin to wish they were never born.
Returned the product to petco. they said a lot of people bring this stuff back really angry. but they will continue to sell it. I almost strangled the manager. what crap, that they can sell this stuff with NO WARNINGS on it other than don’t get it in your eyes. My dogs are still tired/grouchy/itchy/irritated. My chihuahua tore her ears apart last night trying to itch herself and she’s all bloody. my other dog is screaming when I touch his back where this poison was applied. I keep rinsing them and washing, and it is seeming to improve. Please, if you are reading this and have not used this product yet, DON’T!! There are better ones out there… talk to your vet and make sure whatever you are putting on your dog is safe (although I wonder if putting any cancer-causing pesticide on our dogs’ skin is safe…) But Sentry XFC is a bad one. Stay away.
Have any of you thought about us all contacting the FDA? I know that on line pet med sites were cracked down on because the Vets complained that they were loosing too much money and all heart worm and other medications requiring a prescription are harder to get without your Vet’s approval.
Why not alert the FDA to the poison being sold
and harming animals? Any comments?
Have any of you thought about us all contacting the FDA? I know that on-line pet med sites were cracked down on because the Vets complained that they were loosing too much money and all heart worm and other medications requiring a prescription are harder to get without your Vet’s approval.
Why not alert the FDA to the poison being sold
and harming animals? Any comments?
ATTENTION PET OWNERS: I had mentioned in my comments of 4/17 (#149) that I had a horrid experience with this poison. Well, I contacted the web address on the box, and sure enough…I got a response today from Sergeants.
I would like anyone who has had a seemed-like- near fatal experience with this toxin to write them as well. Let them hear from all of you. Who cares what the EPA says about their product!
I think the FDA should become involved. But, needless to say, please write them at:
http://www.sergeants.com
Tell them your horror stories and that your pet does not have a sensitive nature and did not react to FrontLine, etc. Begin to give them written notice and lets see what we can do. Marina
I have already contacted seargents. I contacted them the day after I discovered that there was a neurotoxin and a carcinogenic in the flea medication. The lady I spoke with was very nice and pleasant, she sent me an adverse reaction form to fill out and send back, also included in the paperwork was a get well card to my dog. I had to include my vet, ER vet and Neurologic vet notes along with itemized bills and a copy of all sides of the sentry pro box with copies of front and back of the medication tubes I have left to them. I put that completed paperwork in the mail on Tuesday 4/22. I will keep everyone posted on the progress.
Oh, I also wanted to add that I am telling every I know about this. I am going to do everything possible to help get this item removed from stores. My goal is to make sure that no other pets or pet owners have to go through what we have expierenced. It was pure torcher for our pets and us as owners. It is our responsiblity to see to that these animals are safe and free from harm.
Boy, I really wish I hadn’t just assumed that this would be a safe product to put on our pug. She is doing the shaking like she’s wet thing, keeps trying to scratch up near her neck, and can’t sit still for more than maybe a minute. I just gave her a benedryl per emergency animal clinic’s recommendation. I put this product on Tootsie last night around 8:30 and then she had it on until about 8:00 this morning. I noticed she kept trying to scratch, so I thought maybe this was a sign of the “sensitivity” referred to on the box. Gave her a bath with lots of lather and lots of rinsing. She continues to shake as if wet, and still wants to scratch, also seems to now be breathing more heavily than normal, and kind of hacking. She is just miserable. Hope I wasn’t too late to start trying to help her. I won’t be using this product again, and feel horible for using it when on the back of the box 58% of the ingredients are just listed as “other ingredients”, so we don’t even know what is in it.
Tiffany, and others: When you wash this toxin off your pet, you must use DAWN Dish detergent, because it removes the oil base of the product. Regular shampoos will not take the stuff off the pet and it will continue to suffer. Just a tip that saved our German Shepard. GOOD LUCK AND SPREAD THE WORD. marina
Thank you soooo much everyone for sharing your stories!! it saved my pug! She had all the same horrible symptoms and was washed off with Dawn dish detergent 10 hours later, is a little better, but still scratching. We have got to get this off the market!
I just bought Sentry Pro XFC today for each of my dogs. I bathed them in regular mild detergent and after drying time, I applied the Flea medicine to each dog at the base of the neck and tail. Both of my pups have had an adverse reaction. I washed off both with more mild detergent and cool water and that seemed to help the itching. They are both a little jumpy. I have noticed heavy panting and they want to be right on top of me which is a little unusual.
I found this message board and I cannot believe this crap is on the market. I used Frontline before and Capstar both with no ill effects. Never again will I buy this cheap mess. I hate that I have put my poor animals through this torture.
I am going to try the tuna juice trick and I believe I have some benedryl. Thank you all for sharing your experiences.I wish good health to you and your pets!
just wanted to let everyone know that Tootsie seems to be getting better, I think we were lucky, and she only had some of the more minor side effects. She was able to finally sleep some late yesterday afternoon, and had a good night last night as far as I know. This morning she still seems like her skin is a little irritated, but hopefully she will just continue to get better from here on out. I will probably give her another bath with the Dawn just in case there is any lingering poison on her. I have already started to spread the word to everyone I know with dogs and told them to tell everyone they know, etc.I had also given Tootsie the tuna water (which she loved) and this may be one of the things that helped to soothe the irritation a little.
I was on my way down to Petsmart to buy some Sentry, due to it’s non-statospheric price. These days, we’re all trying to conserve what money we have, right?
I thought I’d do a little research first, before getting the first flea & tick medication for our two 5-month old golden retriever puppies.
Im so happy I found this site first, and I sympathize with all of you who had to watch your beloved companions suffer from the Sentry.
As soon as I press the “Submit Comment” button, I’m heading right over to totalpetsupply.com to order some Frontline for them. The shipping charge is probably less than the gas I’d burn going to Petsmart, anyway!
Yikes! I just had a scare yesterday with my little pug named Chi-Chi. I put this horrible product on her about 5PM, & around midnight she was showing all of the above mentioned symptoms (hot, licking the air, salivating, restless/hyper, kicking constantly, etc.) Luckily I realized it might be the Sentry Pro & immediately went online to find an answer. I found the tip about the Dawn dish detergent & immediately bathed her with it. There was an improvement right after the bath, but it took a couple of hours for all of the symptoms to disappear.
She seems to be her old self today, thank goodness! I hope this horrible product is removed, this is ridiculous!!!
All these comments sound all too familiar. We were up all night with our chihahua/Jack Russel I didn’t read these until now. I sure wish I would have. I did give him a bath after vomiting 7 times along with dry heaves, scratching shaking his head air licking and overall restlessness. I’m still watching him and he seems better but a little lethargic with minimal appetite.
I used this product last night on our pug Buddy, same thing as everyone else, he was so hot and didnt know what to do with himself, running around, rubbing up walls, rolling about on the bed,even crying out, i gave him a shower and shappo but still didnt settle him down. Product should be banned as there is no warning of these side effects.Hes finally settling down now after 24 hrs of me applying it.
hi we put this on our dogs last night, and around 5pm today i was hugging my dog, and now my face feels like its on fire, i have this tingling sensation on my cheeks, and mouth. it feels like my face is asleep? could this be the reason why?
Brianna, I would call the poison control number on the back of the box immediately. Good luck, and keep us posted.
My Pug Chi-Chi seems to be okay now, except for a small scabby lump that formed where that horrible product was applied. Does anyone recommend any ointments, or should I just wait & see???
I hope all of your little furry friends are better, now. I still can’t believe this product even exists!!! I’m scared to ever put any flea meds on my little baby ever again.
I am currently waiting in the 24 Hour Vet emergency center as I applied XFC to both my small Papillion’s last night. My wife and I were awoken this morning with both dogs acting strange, and it continued until the one dogs tongue actually turned purple. My face is actually burning from this poison, so I cannot imagine how it feels upon the skin of our 5 lb dogs. I am going to speak my mind tomorrow over at Petco, then will move onto the manufacturer.
I cannot believe this crap is on the market!
well 3 days later Buddy still has a sore back, i can hardly touch it without him jumping. plus he has started air licking today, and licking my clothes and our comforter, hes never done this before. Ive washed him twice, better do it again tomorrow.
Try breaking open Vit. E caps and rub the oil on his back where you applied the stuff, as that really helped our smallest dog. I would keep washing him with Dawn too as you really need to get that junk off him. Hopefully he will be okay………….Thankfully after a trip to the vet, IV’s, Oxegen, Vit E. and about 10 baths, our puppies have recovered. I thought they were both going to die and man, am I pissed……….Next week I will unleash on the company and Petco for selling this junk.
Stay safe everyone.
I’d like to share what happened with our 3-year-old pug Tarzan. I Applied SentryPro on him last week. Within days, he stopped eating and he couldn’t sleep. He was constanlty itching and breathing heavily. The spots where I apllied the medication turned black. He was looking really bad and not like the usual happy self. So me and my sister Natasha had to take him to the emergency vet on Tuesday, April 29. Tarzan had to ne hospitalized and treated immediately. The infection was spreading even more. He was put on IV fluids and antibiotics. His blood was infected but luckily his internal organs were not. They had to shave off the hair where the medication was applied. The spots were yellow, black and full of pus. They looked absolutely disgusting. I have pictures which I will try uploading later. He was released from the hospital yesterday with a lot of prescription medicine. The overall hospital bill was $2129!!!! Now, he is doing much better but still not eating his regular dog food. We are definitely going to press the company that makes this horrible product for reimbursement and contact all kinds of animal and consumer protection agencies. NEVER BUY THIS HORRIBLE PRODUCT!!!!
How do I upload pictures on this website so that everybody could see what happened to Tarzan?
[...] medicine such as Sentry Pro XFC and Frontline contain chemicals that are not good for pets! Visit problems with Sentry Pro XFC to read about what may happen to your pet if you use Sentry Pro XFC. For more tips visit [...]
I regret not looking up this product before applying it to my two chihuahua mixes. I bought Sentry Pro XFC for 9 lbs to 20 lbs and applied as directed. Nothing seemed out of the ordinary until I left to run errands for my parents. I received a call later from them telling me that my 3 year old dog Ella kept licking her right foot incessantly. At first I thought it was an ant bite (they were outside a long time) or some leftover shampoo from their morning shower. When I came home, Ella was not only licking her foot but it also appeared to spasm involuntarily. She also had many of the same symptoms described earlier- scratching the medicated spot, air licking, not being able to hold still. I only rinsed her off with water since I thought it was leftover shampoo. Then my other dog, Toby began to vomit soapy goop. I was worried and confused so I gave them plenty of water. They seemed to calm down a bit after eating and drinking. Toby was and is fine and is the only one not exhibiting any more symptoms other than the vomiting. (He is 1 year and 14 lbs, Ella is 3 years and 18 lbs) I’m afraid Ella is the one reacting to it badly. Later on in the night she began to move around restlessly and drooled a LOT. She didn’t sleep at all (neither did I) I guess we both finally managed to doze off around 3 a.m. but the next morning she seemed fine! She woke up, ate etc. A little on the lethargic side, I assumed from not sleeping. When she started to lick her foot and air licking again I went online to look for an explanation. Low and behold, I found this web page. After reading all these comments I immediately bathed her with Dawn and gave her tuna water. I am outraged. I also bought this product at petsmart. I will be taking a trip to Banfield for a vet visit and to the managers office to voice my outrage. What bothers me the most is that this product is located IN FRONT OF BANFIELD’S CLINIC (it’s inside of petsmart) I know I am not the first one in that store to have problems with this product. I have to go and bathe my poor two dogs again. I hope nothing more happens. Thank you all for posting everything, if it wasn’t for this I wouldn’t have known what to do immidietly.
I gave my shi-tzu this biohazard in a tube that purports to be a “flea and tick” treatment, and I am seriously worried about my dog’s health.
I am so angry that blood is shooting out of my eyes (and almost shooting out of my dog’s extremely red and irritated eyes). After I applied the stuff (just as the box instructed) my dog immediately began running around, barking, licking the air, laying down, then jumping up repeatedly. The symptoms are very similar to a dog with rabies.
I called my local 24 hour vet and they recommended a bath etc.. I then called the 800 number on the back of the box and talked to the vet tech that is on call for the company. She told me to wash my dog in dish washing liquid, which I did. This seemed to moderately help, but my dog is still exhibiting symptoms about four hours later. As soon as she begins vomiting or foaming at the mouth, she is going to the vet immediately.
The worst thing is, my dog looks at me like “why are you torturing me?” I am just insanely pissed off right now.
The best way to deal with this company is to file a class action lawsuit. Has anyone considered this? I am willing to participate and seek legal counsel on the matter. No better way to get this crap off the market than to hit Sergeant’s in the pocket book.
Have there been any confirmed pet deaths? If so, this is even more reason to file a lawsuit.
One more thing (I just posted). I encourage all pet owners who have had pets exhibit deleterious reactions to this “medication” to VIDEOTAPE and PHOTOGRAPH their pets while they exhibit the symptoms. This will come in handy down the road if any future lawsuits are filed.
I just got back from the emergency vet: it is now almost 3 AM. My bill was over $300 and you can bet your ass I am going to make sure that Sergeants pays every last cent of it. If it takes a lawsuit, that’s what it will take.
In the mean time, everyone should contact the Better Business Bureau, the FDA, and any dog/pet associations you can to spread the word about this extremely dangerous product.
If you have a blog: write articles about it. Send letters to your local newspapers, local TV stations and to CNN, FOX, NBC etc,. Send letters to the AKC, UKC and other dog breed standards clubs.
Every medication will have a few “freak” reactions, but this poison is WAY BEYOND “freak accident.” You see nothing about Frontline causing this number of reactions.
The sad thing is that the pet stores tell their employees to push this junk. I picked it up because an employee told me “it’s better than Frontline.” Better? Yeah, perhaps it’s better at KILLING your dog than Frontline is. I will give them that.
If anyone reading this is interested in forming a coalition of sorts, let’s do it. If it takes a class action lawsuit, so be it. Let’s organize and get this poison off the market!
UPDATE to my story:
After being up all night with my dog after taking her to the vet, I called my local pet store (small chain store) and told them about this product. They told me that they have ALREADY PULLED IT OFF THE SHELVES!! Thank God. The manager said that she has had so many angry customers coming in there that she decided the best thing to do was pull it. Some progress is being made it seems.
We need to stay on the big pet store chains like Petco and demand they pull this garbage from the shelves. I called my local Petco (even though I didn’t buy it there) and told the manager about this and it went in one ear and out the other. Obviously he either doesn’t care or he can do nothing about it. Since Petco is a corporate chain, there is likely nothing the individual store managers can do. We need to write and call these big chain store’s corporate offices.
[...] then ran across a blog that has nearly 200 comments from pet owners who have provided their horror stories. At least one of [...]
Bought this product tonight and I think I am experiencing more problems than my dog. After applying the product, I forgot he had it on and I was petting him, I must have touched my face or something because my tongue feels very strange, everything I drink tastes like some chemical and my nose is burning like crazy. I just took some Benedryl and I washed my dog. Returning the product tomorrow. So far my dog hasn’t showed any allergic signs (knock on wood). But we shall see, he’s seems pretty restless right now…..
I went to a friends house for a play date with my dog. She is a chihuahua. My friend treated her dogs with the sentrypro xfc. From my dog playing with her brother, she started licking, drooling and foaming out the mouth. She was lathargic and would’nt eat or drink. The other dogs were doing the same but not as bad. The other dogs were restless, scratching, jumping around, being adjitated. I took paper towels (wet) whiped my little girl Cha Cha’s mouth out then with dry. I gave her watermelon to give her some liquids because she would’nt drink. I stayed up all night with her. 3 am in morning she went to the bathroom, drank a little water, ate a little of her dry food. By morning she was fine. But my friends dogs were up all night walking the floors, whinng, and scratching. She gave them a bath with dish liquid and are waiting on the results. Myself and friend do not reccomend this product. I agree with others on this sight. It should be taken off the shelf!!!
Regina
do not use this stuff!!
Like many others, I decided to try and save money by buying SentryPro XFC for my two dogs. My fiance applied the medication to both dogs Morgan (Pomeranian) and Bones (McNab Shepherd). Almost immediately after the application, both dogs started to scratch non-stop. I put them outside for a while, hoping they would do better in the fresh air and settle down. When it was time to go to bed, I let the dogs in and put them in their kennels. The larger dog, Bones, laid down like normal. My Pomeranian, however, couldn’t sit still! She would try and lie down but within seconds, was swinging her head around trying to get at her back where the medication was applied. She couldn’t stop scratching and chewing on her paws. After an hour of her pacing around, I finally got up and checked her out. Her skin was bright red.. poor baby! I put her in the sink and let some cool water run over the area, then applied some mild soap and rinsed with some more cool water. I had hoped she would start to feel better after the bath, but she only got worse. She started to salivate and vomit. I finally had enough and took her to an emergency vet clinic at 11 pm, six hours after she had the product applied. She’s staying overnight and I am looking at an estimated cost of nearly $800 for the visit. My other dog seems to be doing okay, but his stomach is growling like crazy. I am sleeping on the couch tonight in order to keep an eye on him. I cannot believe this! I am taking my receipt and the boxes back to Petco tomorrow along with a print out of this blog and my vet bill in hopes of getting a refund and shedding some light on the dangers of this product. I also hope to find a way to be reimbursed for my dog’s medical expenses. I am 8 months pregnant and being that I am self-employed and unable to claim disability, I have been trying to save as much as possible before the baby arrives. This $800 vet bill is a huge blow to my saving efforts!!
to Kat and others; there are a couple of earlier sites that had the same horrid experience you did and they phoned the number on the box to Sentry. They were offered to receive a re-enbursement with the proper documentation of their vet bills, etc. DO THAT! Also, please be sure that any complaints go to SENTRY, not just PetCo. I wonder what states we all represent? I am not sure about a lawsuit in multiple states but can look into that. I do think that the FDA must be included in this discussion.
As Marina said, all of you with problems with this medication should call the 800 number on the back of the box (not the emergency number, the other one). This will put you in contact with Sergeant’s consumer affairs office and will allow you to ask them for vet bill reimbursement.
After that, you should contact the FDA and file a formal complaint. The FDA phone number to call is: 1-888-332-8387. The FDA investigates all claims. If they receive enough complaints, they likely will be more inclined to undertake a serious investigation.
If Sergeant’s refuses to reimburse your vet bills (which I doubt they will), you should call the BBB. To get your vet bill reimbursed, you will need a detailed form from your vet outlining the treatment etc. You will also need your vet receipt. It wouldn’t hurt to ask your vet to write a formal letter himself or herself.
Good luck.
Last night I stupidly gave this to my sweet dog Lola (a Sheltie), and she too experienced all the symptoms above. Couldn’t sit still, couldn’t sleep, constant scratching, dry heaving, irregular breathing. I’ve given her a bath. She is no longer dry heaving and her breathing is better, but she’s still a bit jumpy and scratchy. The only reason I didn’t give her Frontline is because the nearest store that stocks it is a bit of drive, and PetSmart is close by. I will never make that mistake again.
The fact that this is still on store shelves makes me sick. It needs to be removed.
Here is the solution to your pets reaction to SentryPro XFC: This is what worked for me and my pet. Instantly give your dog a bath with Dawn or Tide (The powder formula). Tide absorbs oils from the skin. Give your dog Children’s Benadryl, Allergy and Dye-Free (a child’s dose), and muscle relaxer from you vet (Methocarbomol). Here is my horrifying story: Around 5pm I applied SentryPro XFC Flea and Tick medication as directed on the box. About 20 minutes after the application my dog was completely restless and pacing back and forth, scratching, with occasional whimpering, irregular breathing and completely out of character. I was really worried. I thought it might only last for a while so I tried to comfort her by petting her since this seemed to be her only relief, and the only way to get her to stay still. Around 7pm my dog still had all the same symptoms. I immediately called Pet Smart and they told me to call the nearest animal hospital. I called them and they told me to give her a bath with dawn dish soap and to rub the irritated area. So I gave my dog a bath in Dawn and she still had the same symptoms. Around 8pm I decided to give my dog another bath, but this time with Tide. Mechanics use Tide to wash their hands because it absorbs grease/oils. After her bath with Tide, her condition still persists. I tried to take her to bed with me and keep petting her for comfort but she would not go to sleep. I tried to comfort her until Midnight and she was not getting better. I did not know what to do at this point, and it was terrifying to see my dog suffer. I didn’t know what the outcome was going to be. I decided at that point to take her to the emergency pet hospital. They gave me a muscle relaxer to help her sleep and recommend that I give her a child’s dose of Benadryl. I then took my dog home and gave her the relaxer and the Benadryl and she went right to sleep! I was so relieved!! She slept through the entire night with no problems. The next morning she was still scratching a little but was 90% better. As for the Sentry product I used. I am LIVID!!! I cannot believe this stuff is on the shelf and even on the market. This is very harmful to pets and I will never use anything of the sort on my pet every again. To all of you out there with this problem the cure is to get your dog to sleep. Good Luck to all of you out there and I hope your dog recovers. This whole experience was a nightmare for me and I hope this will help you.
An update to my story from two posts up: After she was done pacing a bit after her bath, she calmed down and went to sleep. After about 4 or 5 hours, she woke up and was feeling much, much better, with all symptoms gone. Thankfully I didn’t need to give her Benadryl: the bath (used a good quality, natural dog shampoo) seemed to do the trick.
Thank yo all so very much for the information. My dog has been vomiting and is very nervous and irritable since I gave her a treatment with sentry pro XFC. I just bathed her and gave her benadryl, hopefully that hwlps. I plan on taking the product back to petsmart tomorrow!!
I feel so horrible – my dog, Swiffer, was getting fleas, and my vet stopped carrying Revolution, which has worked beautifully in the past. Until I could get revolution from another vet or on-line, I decided to go to Petsmart and see what I could find in a pinch. Within four hours, Swiffer was basically foaming at the mouth and wouldn’t calm down. I called the 800 number on the Sentry XFC box and he said to wash him in Dawn two times. I also called an emergency vet place in the area. The girl I spoke with groaned when I told her what I had used. She said it can cause neurological problems because it is so concentrated and just nasty. She also recommended a Dawn bath – she said it was what they would do initially. He is drinking but not eating – even his treats. This is terrible, terrible stuff. I’m going to let Petsmart know and write a letter to Sentry! PLEASE spread the word that this stuff is POISON! Swiffer seems to be calming down a little now, but I’m afraid to go to sleep.
I work at a vet hospital and not all the things we sell are safe. K-9 advantix that you see commercials for is deadly to cats. Frontline works so well because it is able to hit the fleas nervous system without damaging the pets. The other topical treatments are not so safe. They also hit your pets nervous system. If you have a big problem with fleas treat your yard and your house. Yard spray will do and borax is great for the house. It turns your carpet into a desert and fleas cannot survive. Also baby shampoo is a great quick fix. The numbing agent stuns the fleas. Just let it sit for as long as you can.
Just a note to say we had the EXACT same problem with our Pug — the scratching, the inability to sleep, the coughing/hacking…It’s unbelieveable that this product is still readily available.
I also work at a vet hospital, and let me tell you. I would not recommend any topical flea and tick meds. including Frontline. I recently have a dog come in with severe seizures shortly after the application. If you read the adverse reactions on any of the brands, in trial studies Frontline caused brain tumors, siezures, skin and fur loss, and even death. Why would I put something on my animal that says if i get it on my skin I am to wash it off, and contact my doctor. What is that doing to my animal?! My sister in law actually has thyroid disease because she applies that stuff. If fact my niece now is on thyroid meds too. In that aspect, I have been using natural stuff, and it works just as well, if not better. Sorry, that is my rant. :)
To the person who posted the last info (works for a vet)What natural products are available and where can we get them? Do you have any suggestions of something that is safe?
I found you website while looking for “Sentrypro XFC” posioning!!! I went thru this exact same thing with my Pomeranian today!!
As soon as I walked into the emergency vet, I told her what I used…. she shook her head and said “Don’t ever ever buy that”.
I don’t know why this is on this market. I feel so stupid for not spending an extra couple of bucks for Frontline…. it won’t happen again.
My pup seems to be doing better, they gave him a shot for the tremors and drooling. So I’ll watch him and take him back tomorrow.
I am so frustrated! I totally feel your pain!!!
Wow! I hope I found this website in time. My dogs have never had fleas but this morning, a flea jumped on me. I drove over to petsmart and after looking at what they had on the shelf, picked up the sentrypro XFC since it seemed like the most effective one. I got home, put it on both dogs, one a 10 pound mini doxie and the other a 20 pound doxie-chihuahua-something else mutt. After I put it on I got curious to see how sentry compares to other products like frontline and advantage so I googled Sentrypro.
Fortunately, this was the first site that came up. I read the first couple of stories and immediately threw my dogs in the bath and bathed them thoroughly. I first used a dog shampoo. I then read some more of the stories and although I didn’t have dawn, I did have palmolive so I bathed them both again as thoroughly as I could using palmolive.
I’m glad I came across this site and was able to wash this crap off of them within about 15 minutes of applying it. As it is, the little one has been scratching and biting himself ever since. Fortunately I haven’t noticed any physical or neurological symptoms so I’m hoping I got it off before too much of it was absorbed into their systems.
I will be taking the remainder back to the store and when I return it I’m going to print out a couple of the stories from here and give them to the manager and demand that they pull this stuff off the shelf.
It’s been about 2 hours now since I applied it and washed it off. So far the only symptoms that I can see are the itching. I hope that’s as bad as it gets. Gonna be a long day….
I treated our dog this afternoon with Sentry Pro XFC and this evening he was acting weird. My husband said I was crazy but I kept watching him. He was foaming at the mouth and pacing back and fourth, whining uncontrollingly. I jumped online and found these posts and made my husband bathe him ASAP. He is still whiny but my hubby ran to the store to get tuna and Benadryl. It makes me SO mad that a product like this can be sold.. I am also pregnant so now I am worried it could harm the baby.. AHHHHHH!!!!!
Unfortunately, I used this product on my two Shih-tzus yesterday. I noticed after one hour that my 18lb male started drooling and vomiting. It was my 12 year old daughter that keenly suggested he might be having a reaction to the flea and tick medication, so I bathed him immediately. My 14lb. female seemed fine, so I left the medicine on her. A few hours later she started acting very strange…drooling, rubbing up on everything, whining and she just wouldn’t lay down and go to sleep. She was just acting so strange, but she didn’t throw up. I decided it had to be the medication, so I gave her a bath. I used dial hand soap on both dogs and then rinsed them VERY well with clear water. Even after her bath, she was still rolling around on the carpet, but she finally fell asleep for a few hours and, thank goodness, so did I. When I got up in the morning I looked online to see if anyone else had similar problems and found this website. I am also angry that this medication is being sold. My husband is in the Air Force and we have been living overseas for the last 15 years in an area where we haven’t needed to use flea and tick products. I had no idea what was even on the market. I simply went into Petsmart and chose the product that seemed like it would work the best…it even had a picture of a Shih-tzu on the front! I’d expect that a store like Petsmart would be concerned that putting a dangerous product on its shelves would harm its reputation, but it doesn’t seem that is the case, which makes me wonder if I will feel comfortable shopping there again. I am going to try to find a small mom and pop type shop or shop at my veternarians in the future. My dogs both seem to be doing better now, about 30 hours later. Hopefully there won’t be any need for a vet or any long term problems. I did go to Petsmart’s online store, found the product, and wrote a review so other people reading that will at least know what they could be in for. I suggest everyone else do at least this much. Maybe then these stores will pay attention and if nothing else, other people buying online may think twice and spread the word to their friends. Good luck to all of the other sick dogs and their owners…I hope everyone pulls through.
Unfortunately, I found this site too late. I purchased Sentry Pro XFC and Sentry Pro for my dogs this weekend. About an hour or two after applying the Sentry Pro XFC, Roxie (my tweenie dachschund)started the foaming at the mouth, shaking her head, whining and acting all crazy. At first, we thought she had gotten ahold of a frog that the dogs had found earlier. Then she was acting like something was bothering her backend (I put some by her tail, it doesn’t say not too and she’s a long dog!). I did research on toad poisoning and it just didn’t fit. At 12:30am, I felt so sorry for her that I got up and gave her backend a bath, thinking that maybe she had a scratch or something that the chemical got into. I used a product called Veterinary Formula Oatmeal & Tea Tree Oil Infuser Sensitive Skin Treatment & Shampoo. It seemed to help, but didn’t stop all the symptoms. This morning, I looked online and found this site. I was furious! I immediately bathed both dogs that were treated. Now, our Chihuahua, Gizmo, had no symptoms. Hmmmmmm…. I looked at both boxes and noticed a difference in ingredients (I had to buy the Sentry Pro for Gizmo because he only weighs 3.5 lbs and Sentry Pro XFC is for 9 lbs and up). The ingredients in Sentry Pro are Permethrin & Pyriproxyfen. The ingredients for Sentry Pro XFC are Cyphenothrin & Pyriproxyfen. Hmmmm again. Kind of tells me that this Cyphenothrin is the problem. I took both products back to Petco along with the address to this site and told them of the problem and that it should be removed from the shelves. (We all know how much telling them is going to do.) Then, I contacted Sergeants, who is the company that produces this vile stuff. By the way, that number is 1-800-224-7387. In looking on their site, these products aren’t even listed. I asked them if they had been removed from distribution because of the hazard to pets. They said “No, they are still available.” At which point I proceeded to mostly keep my calm and point out what they were doing to people’s beloved pets and they were setting themselves up for lawsuits.
Roxie is doing pretty well. She’s drinking and running around and gets a little weird once in a bit. Still shaking her head, but not drooling and foaming. We are going to keep an eye on them both.
I told the person at Sergeant’s that I was going to post this and tell everyone I know not to buy this product. I’m sure I don’t have to ask that you do the same, as I’m sure you already have. I would urge you to complain to the pet store you bought it from and to call Sergeants. I know some of you have written to them, but it’s much easier to throw away a letter than to get rid of someone on the phone or in their face.
I wish all of you and your loved ones a speedy recovery.
Out of curiousity, has anyone that has requested for reiemburstment for their vet bill from sergeants actually recieved it or only denial letters from the “review committe”??? Please post yor response. Thank you so much.
Miscellaneous –
I actually did get reimbursed from Sergeant’s for my vet bill and for the product. About $120 worth. It took about two months for all the paperwork and review to go through, but I did receive a check from them eventually.
This got posted on 1000’s of dog websites!
Hey Guys,
I wanted to share a story I have with you about a flea and tick product I used in hopes that NO ONE EVER uses this product again!
I have never had a flea or tick problem but every spring I like to at least give my dogs a preventative just in case. I always buy Frontline. I did buy Frontline and applied it 1/2 of my dogs.I still had about 1/2 of my dogs that needed some so I ran down to Petsmart and bought a product that I assumed would work fairly the same. The product is called Sentry. It is a topical made for dogs.
We were heading for a tournament in Reno NV come Friday night and I decided to bathe my flyball dogs as usual and then I would apply the product. At 5pm Thursday I applied the product to 6 dogs. 1 Border jack weighing 24 lbs, 1 Cattle Dog weighing 25 lbs, 1 Mix weighing 26 lbs, 1 Staffy bull weighing 30lbs, 1 German Shorthair weighing 30lbs and 1 Doberman weighing 65lbs.
By 11pm thursday I took the dogs out to potty for the last time for the evening. I first started to notice a slight wobble in the Mix breed. I thought it was because of the heat and immediately brought her back inside. I then started to notice a similar wobble in the German Shorthair. I started to panic. I ran inside to look up the flea and tick treatment. What I found and I read sent me into a complete panic.
By 12pm I was bathing ALL 6 dogs that I had applied the product to, with dish soap.( this is what they say you should use to remove a pesticide from a dog.) By 12:30 everyone was bathed and I moved them to my laundry room to dry off. I called the last dog into the room which was the German Shorthair. When she came through the door she was wobbling so bad she couldn’t walk. I immediately called the hotline for Poison Control. By this time I was certain it had to do with the flea and tick product. As I am on the phone with them they told me to call Vet Emergency because it sounded like my dogs had a pesticide overdose. By this time the 5 dogs were relaxed and the German Shorthair was convulsing. The Vet Emergency knew exactly what was going on. He said that I needed to bathe her again with the dish soap and stick her in a crate, turn the lights out and keep her cool. He said the only thing different that they would do was add an IV. But she still was driniking so he wasn’t too concerned about the hydration. He said to call the regular vet in the morning as this usually wears off within 24 hrs. I woke up 4 hrs later at 6am. I took the German Shorthair out to potty at which she did both. She seemed a little less ill, but was still convulsing. I walked her into the crate again and laid there for another hr. She began to get progressivly worse. I took her out of the crate and she was trembling in my arms and had no control of her legs.
I called my vet. They said they could do a IV flush on her and knew exactly about this product. So I took her in @ 8 am Friday morning. She was a convulsing pretty bad at this point. After being monitored for 48 hrs, flushed with IV’s and on a anti seizure drug, she finally came home Saturday and is doing fine.
This event could have been prevented. This product has a forum with at least a 1000 people that have had similar reactions that my dogs did or much much worse. This product is so highly disasterous for the average dog owner, they wouldn’t have a clue what happened. It effects the nervous system like most pesticides but it is very potent in ANY quantity.
Needless to say my German Shorthair did not attend the tournament this weekend. My other 5 dogs that did, three of them still had signs. Anywhere to a sway or two throughout the day to listless. I actually pulled one from Sunday because she was too listless.
Please pass the word. The product is called Sentry Pro XFC and is made by Sergeants. I have only seen it at Petsmart. I will be presenting Petsmart with a very intense letter asking them to remove this product as well as contacting Sentry for a reimbursement.
Candis
I can’t believe that after a year of blog postings, this product is still on the shelves. My Pug Demilo needed some flea meds, and I was trying to be cheap and got the XFC. I put it on him this afternoon, and around 10 pm he started getting really irritated and anxious. He was rolling on everything, running around, couldnt sit still, and hacking/dry heaving. I thought he was just hyper till I had him on the couch to try to calm him so he wouldn’t overheat. Thats when I noticed his pupils were dilated so much I couldn’t see his iris. I immediatly called the number on the box and they told me the same thing they told everyone else. Its rare, but some dogs can be more sensitive and to bathe him in Dawn and put Vit E oil on him. I gave him two baths, and he seemed to calm down a little. Then I found this site. I tried the tuna water and he lapped it up since he loves tuna, but puked a min later right on my laptop case. Now he is finally sleeping and its 130 am. I am so afraid to go to sleep b/c I am worried about him. Last time I checked his eyes, they were about back to normal, but he is still drooling a lot. I am going to raise hell about this tomorrow.
I’m so glad I found this site before purchasing this product. Of course it sounded good at a 1/4 of the price of the frontline plus which is why I decided to research it first. I will definitely stick with the frontline!
My dog was experiencing the same symptoms as Porter and Rosie. My wife had just treated our dog this afternoon before going to work around noon. When I got home around 4:30pm, I noticed our dog Chuck was drueling around his mouth and licking everything in site. He was shaking as if he was wet, dry hacking, and could not sit still for very long. Thank God I found this site. After reading the artical… which described our problem to the letter… I gave Chuck some tuna juice and a bath. We will keep a close eye on him for the next several hours. Thanks so much for having this kind of information available. It’s obvious the product manufacturers don’t.
Don
I am the administrator of a website concerning adverse reactions from flea and tick control products. In the last year, I have received many reports of severe adverse reactions from Sergeants Gold Squeeze-On for Dogs, Sentry Pro XFC, and TriForce Canine Squeeze-On – which are all the same product made by Sergeants Pet Care.
I have passed these reports onto the EPA and have urged them to remove these products from stores, effective immediately.
Unfortunately, it can take the EPA years to remove a harmful product from store shelves. Therefore, I recommend that individuals contact the corporate headquarters of retailers and urge them to remove these products from their shelves.
If Sergeants refuses to reimburse your vet expenses, then seek reimbursement from the retailer who sold you the product.
OMG, I can’t believe I put this crap on all 4 of my dogs and my cat!! My 6 pound is having symptoms described above, twitching of her right rear leg, licking her foot, scratching constantly, buzzing around like something is biting her, dry heaving (since stopped) and nervousness. I can’t believe I chose cost over a safer product. I am taking this back to Petco asap. Now I better go wash my baby!!!
Thank you for having this informative site.
Val
I am a Vet tech and find many of your comments distressing. ZDistressing not becuse this product had such awful effects on your animals, but because you, their owners, failed to READ THE INSTRUCTIONS before applying a PESTICIDE to you pet.
ON Every box of Sentry’s producsts in the directions are the following words (paraphrased slightly): Senstivities may occur when using ANY pesticed on your pet. If you dog/cat shows any signs of discomfert or reactions immeditly was the application off with mild sope and large amounts of water. You many need to counsult your vet.
Many of you describing leaving the treatment on your dogs for HOURS or even DAYS after symptoms begin.
Please understand folks, these ARE posion you place on your animals, in the hopes that a small dose will kill the fleas without affecting your pet. But they ARE posion, and it is YOUR job as the human to read the warning and the instructions (including what to do if something goes wrong) before putting them on your pet. Not every pet reacts the same to the chemicals used, and if your pet reacts this badly to one, you increase the liklyhood they will react poorly to all the others.
Insted, try a combination of more frequent grooming, and garlic supplements. Many owners find that this works without ever putting their pets at risk, because with ALL pesticides there is a risk be it from lowend products like Sentry, or even the higher end products like Frontline or Revolution.
I have always hesitated to use chemicals on my pets, but when I pulled the 4th tick off my pug, Winston, I decided I needed to do something. I put the Sentry FXC on my dog at 10:00 AM and he seemed fine. Around 6:00 PM he started scratching and running around like a wind-up toy. I gave him a bath (a little late, maybe) and he seemed happier. I haven’t seen any drooling, but he does seem to have a dry mouth. This morning I went online and found this site. I am definately writing to Sargeant. And yes, (referring to the comment above)I realize that this product is a pesticide and should be used with caution. Of course I read the label! Consumers should be able to purchase a product from a “reliable” manfufacturer and use it without worrying that their animal is going to DIE. I am now going to give Winston another bath and a little tuna juice, I know it’s too late to stop him from absorbing any poison, but hopefully he will feel more comfortqable and I will feel a little less guilty for doing this to him.
yesterday i had opted to purchase a $20 box of cheap flea meds called “sentry pro xfc” at petco, foregoing the usual frontline plus because i had a box of it sitting at my mom’s house. i had put an application of it on my 10 pound terrier mix dog, grover, and left for the day. upon my arrival at 10pm, grover started acting strangely. he yelped in agony when i touched him, he whimpered, could NOT stop scratching himself and twitching his leg, cowered into the corner of the bathroom, and had his tail down.
anyone who knows my dog knows he’s never like this, so i assumed it was something he ate or….the flea medication i had applied earlier that day. i decided to bathe him and rid him of the medication. i crawled into bed dead tired from the long day only to succumb to a tossing and turning dog who couldn’t stay in one spot for more then 2 seconds. this persisted and i ignored until 3:30am. i woke up, and avidly looked for an explanation for his behavior online. nothing. finally common sense kicked in and i googled “sentry pro xfc health side effects” and a this website popped up.
i immediately started to freak out. i quickly dashed grover to the bathtub and rinsed him twice with degreasing liquid dish soap (per the advice given on the website), then read some more on this hellish flea medication. i called an emergency animal hospital and the emergency number on the back of the package- both told me to wait it out. so i tried to go back to bed when all of a sudden grover stopped fidgeting. i flipped out and started to shake him. he was still alive.
bottom line? DO NOT BUY SENTRY PRO FXC. i am now looking for some way to get this deadly product off the shelves so other dog owners do NOT have to go through the same traumatic experience i went through all last night. in fact, i advise that all dog owners not purchase cheap flea meds, but opt for what has always worked for pet owners- frontline plus. or better yet, use all natural flea meds. it costs a bit more but it is worth it bc if your dog gets sick and you get slapped with a $600 vet bill you’re screwed.
further research on the EPA’s website states that permethrin is not regulated by the EPA, but by the states. well, then why does the product have an EPA registration number? i’m assuming the EPA hands out reg. numbers out like free candy..
Also used Sentry XFC for first time a few weeks ago. Within a few hours of applying it, my dog had the same reactions that others have reported: obsessive air-licking, panting, agitation/nervousness and an insatiable appetite for grass/leaves. This went on for about two-three hours…I was very near to taking him to an emergency clinic (unfortunately, his symptoms started at about 2 a.m.). He tends to lick himself a lot, so I thought it might be a hairball. Because I only applied down to mid-back as directions indicated, I didn’t think he would be able to lick the applied area. Wrong, apparently…or he was at least able to lick the lower portion of the application area, enough to trigger his reaction.
We have used BioSpot and Hartz in the past…never had any reaction like this, but neither did they seem very effective. (I’ve since learned of similar bad reactions for users of BioSpot and Hartz as well.)
I had hoped to find a less expensive alternative to the vet-recommended brands of Advantix/Advantage and Frontline, but I guess the old adage of ‘you get what you pay for’ is true. Going into it, I suspected that these OTC brands might not be as effective as Advantix and Frontline, but had no idea that they could be potentially life threatening. I’m throwing away this product and gladly opening my wallet — my dog’s health is not worth the risk…I advise others to do the same, and consult your vet before deciding on course of treatment.
I have a Sheltie/American Eskimo mix, Sarah. I put the SentryPro XFC on her today. I had used it for the first time 4 weeks ago with no problems except for finding 2 ticks on her today. Later in the day I noticed she would walk fast then suddenly sit down. She would lay down and almost immediately get back up as if she were going to do something of an urgent matter than changed her mind. She would act as if she were going to reach back and nibble at her back side, but change her mind. This has been going on for 3 hours now. She is also panting, but I figured it was due to being tired and not being able to get comfy. I checked her body over several times and could not find a reason for her behavior. Google came through with this web site and in the tub she went. I hope this brings some relief. I feel for all of you and your pets. It’s tough to watch this and it must be tough for the animals. I had used BioSpot on the advice of a dog musher from MA. It did an okay job, but needed to be applied every 3 weeks and a tick check was a must. Yes, looking for a more economical way to prevent fleas, ticks, and bug bites doesn’t seem to pay off. My best to all of you.
We have a pug and a pekinese. We made the horrible mistake of buying SENTRYPRO XFC and now my poor dogs are sick. They are crying, running around biting and rubbing against my carpet, and one is even throwing up. I feel horrible becouse we tried to go the “cheap” way and save a few bucks. It’s not OK for Petco to still sell this poison when there are so many complaints. I am bringing tis website to their attention, as well as posting it on Craigslist. I want this stuff off the shelves.
I somehow found this blog while browsing Craigslist pet classifieds in nearby states. Although by now I can’t remember exactly what the ad was that led me to this, I am beyond thankful that my online “hobby” led me to this information. I was APPALLED by all the horrible reviews and heartbroken by Rena’s the Chihuahua’s story in particular. I have read 96 of the 200+ complaints so far (believe me I intend to read them all) and kept scrolling down the page hoping to see that the product had been pulled from all stores, seeing as the original post was sometime in mid 2007 I believe. Much to my dismay, I discovered that the most recent post contains yesterday’s date!!!!
After reading these horror stories, I intend to do everything I can to help get this product off the market for good. I grew up with a beagle who still lives with my mother. She recently moved from a small city out to a rural town where she has a large yard for Shadow, who is now 13 years old, and her new cat Tasha to roam and play. After finding multiple ticks on Tasha and one on Shadow, she decided to take action. I am almost ashamed to say this after reading so many of these posts, but as I was leaving the local Petsmart yesterday, I ran into my mother entering the store, with the intent of buying flea/tick treatment for the babies. After finding this website tonight, I called my sister who lives with my mother (after midnight!) and left her a frantic voicemail warning her of the dangers of this product and to let me know if this was the one she bought.
Fortunately, my mother ‘doesn’t like touching’ our smelly old hound dog :-) so I’m fairly sure this isn’t the product she would have selected lol. But with today’s economy, I’m sure there are still many customers who will try to save a few bucks by trying a new, less expensive product. I admittingly count myself as one of them! Or at least, I did until I came across this website. Shadow is the love of my life and is the HAPPIEST creature one could ever imagine. To think of him ,and others like him suffering because of the manufacturers irresponsibility and consumer unawareness breaks my heart!
I also want to applaud the original poster/founder of this website for following up on so many of the posts. By taking the time to read and address individual posters and give them your sympathies, you are setting a wonderful example of someone who truly cares about pets and their well-being.
I can’t wait to see everyone’s efforts fulfilled when this product is taken off the shelves. I have this weekend off and you can bet that my local Petsmart and Petco will be getting a visit and MORE THAN an earful from me. Not to mention the letters I intend to write to Seargents! Best of luck to all who have been affected by this, and know that you and your canine family members are in my prayers!!!!
I posted my story above, but have an update.
To sum it up: it ended up costing me over $300 in vet expenses. I contacted Sergeants and inquired into a reimbursement. They sent the forms, I filled them out and waited on a decision. They sent the decision today claiming they can reimburse me only $99.
What’s insane about it is they told me they came to this decision because they “decided upon investigation” that my dog weighs 15-18 lbs. When in fact, my dog actually weighs over 22 lbs. I have no idea where they got this “15-18 lbs.” notion, but it certainly was not from me, nor from the vet report I sent them. I suspect they pulled the number out of thin air so that they could avoid any liability (because the instructions on the box are for dogs over 20 lbs.).
Even more hilarious, is they told me in order to receive reimbursement (of a mere $99), I must agree to a few terms and conditions. Those terms included language like:
“I hereby release and forever discharge Sergeant’s Pet Care Products from any claims whatsoever arising from accident, incident, occurrence, or loss involving or thought to involve the product known as SentryPro XFC.”
Essentially, this is an attempt to avoid lawsuits.
Even worse is the following language:
“I agree not to make any oral or written communication which disparages or has the effect of damaging the reputation of Sergeant’s.”
Umm, yeah, sure.
Anyone else had to experience this nonsense from Sergeant’s?
I used the sentry pro xfc on my two babies who weigh around 10 pounds. They had a serious allergic reaction to the sentry. Ziggy and Hubble back looked like someone had poured hot water over them. I immediately washed the sentry off my pets. They continued to be restless and votmiting. I stayed up with them all night gave some medication for allergic reaction. I am a nurse and new what was going on with my pets. please be careful when using this flea medication it is fast acting and will put your animal in a allergic reaction very fast after applying the medication.
Oh No We Used It Too
THANK YOU for having this site up and running!!!!!
I have given the tuna juice and bathed my 9yr old beagle mix. She has been restless since I put that junk on her last night!
All the same symptoms as all of you have noted (except the vomiting and heaving, luckily). She is still chewing her feet and shaking her head as if she has something in her ears :-(
Where do you get the benadryl for dogs? The vet??? I am off to call one now.
I pray my baby (and all of yours) will be okay, I am just sickened by this whole thing!!
PS I just emailed Sergent’s as well pleading for this to be taken off the market, too.
I am sorry to hear about your dogs. I am frustrated that people aren’t getting their vet bills reimbursed.
You can safely give your dogs human benadryl. Contact your vet, but I think the dosage is according to this page:
http://wiki.answers.com/Q/How_much_Benadryl_can_you_give_a_dog
Ugh! I put this stuff on our “sturdy” 17 lb Yorkie and her skin lit up like a Christmas Tree. We just got through with a round of steroids for existing skin problems/allergies and I go and cheap-out and put this stuff on her. Oh, the guilt!! She was doing the skin-shaking thing and extremely anxious, whining, pacing and fidgety. I did this about three weeks ago and she still has scabs on the application area. I started using a product line called Skin-Eze and that has helped, but she’s still an itchy mess. I’m going to take her to the vet again for steroids and FRONTLINE! Wish I would have just spent the extra money. Her suffering is torturous to watch. Don’t use this product, or ANY by Sergeant’s. Shame on them!
I’ve been worried sick about my mini dachshund because she’s been having the same adverse reactions to the Sentry Pro XFC I put on her. I, too, purchased this product over Frontline because of a worker at PetsMart that claimed it’s better than Frontline or Advantage for a fraction of the price. After I put about 1/3 of the medication on her neck, she immediately started running around the living room in circles and kept rubbing her face and back. Soon, she was drooling uncontrollably all the while being excessively hyper. I, too, called the 1800 number on the back of the box and was told to wash her with dish detergent and that it probably happened because only some sensitive dogs react this way. I bathed her and the drooling didn’t stop until the next morning. A week or two later, I got a follow up call from this 1800 number I first called, and the rep said really confidently that my dog drooled because the product tasted bad and since dogs can’t spit it out like humans. What complete bull and so insensitive. I should’ve done the research before poisoning my dog. I wish we could all do something about this product and company and all its vendors.
Day three and our beagle mix isn’t restless like before, however she is still chewing her feet and flapping her ears as if she had something in there – any suggestions to easy these symptoms? The benadryl doesn’t seem to help these symptoms.
She also seems to flinch her fur – not nervously or shaking-like, but while at rest as if something (or someone) is touching her; I am scared now that her nervous system has been affected (I pray not permanently) … anyone else experience this? Suggestions?
Thank you again for this site and the information!!!! It is unfortunate that this is happening; however, bless you drfaulken for helping so many through these awful experiences!
I cannot believe I took the cheap route and put this product on my babies. I put this crap on two of my dachshunds – Wiggles 7yo and Penny 11mos, both 13 pounds. I put this crap on them last night (Sunday) around 930pm. No reaction an hour later so I put them to bed together in their crate in the kitchen (DH won’t let them sleep with us in the bed anymore).
This morning (Monday) around 530am I heard a bark so I got up assuming they needed to go out (which is WAY earlier than normal). I let them outside to which they did their business. I glanced at the crate and saw fresh vomit (including food chunks from last night’s dinner). I figured someone’s tummy was upset. I pulled all the blankets out and started laundry and noticed right outside the crate on the ground were two puddles of liquid vomit (to which I cleaned up). I also noticed that the 1 1/2c. water bowl attached to the crate was empty (I filled it last night). It dawned on me at this point that they might be having some sort of reaction to the crap I put on them last night, so I took them back to bed with me until my alarm clock went off so I could get ready for work (yeah, it’s after 10am and I’m still not at work).
At first Penny would not be still and kept walking around aimlessly in my room. She would stop to lick and bite herself all over and kept air-licking as well. Her right hind leg would also twitch like she was having some sort of spasm there. Wiggles tried to lie down but kept shaking her head and rubbing her head/ears on the bedspread as if they were really bothering her. Sometimes Wiggles would yelp out as if someone had just hurt her. they both seemed really agitated and nervous…almost as if THEY were the ones being affected by the treatment rather than the fleas and ticks.
After about 20 minutes of this, Penny calmed down after climbing on top of me and rested. Wiggles got under the covers and could not get comfy for the life of her and kept moaning and groaning (she’s always been very vocal to us). It was awful listening to her because I knew she was in pain. Then Wiggles got out from under the bedcovers and just had a blankie over her – the same huge blankie I had over Penny and after I started rubbing them both on their neck area they were able to calm down and get some rest.
At about 710am I decided to get up and try to get ready for work but I noticed that there was a huge wetspot on the covers from Penny drooling and I knew that this wasn’t just a mild reaction of sorts. That’s when I got online and searched for problems with this medication – boy to I wish I had searched before giving them this sorry excuse of a product.
After reading this site, I gave them both some tuna juice and it helped TREMENDOUSLY. Regardless if your baby is air-licking or not – give it to them. It helps.
At 845am I bathed Penny with dawn, wrapped her in a towell and held her for about 20 minutes while she stopped shivering. Then I bathed Wiggles and did the same. We all went outside and Penny ran around and barked at noises, while Wiggles just stayed in the porch wiggling around on the ground trying to “shake” off the itchy feelings I know she was having.
At 930am Wiggles ate all her food and got back in her crate to snuggle down in all the clean blankets I just put back in there. Penny ate a little and did the weirdest thing. She went and got on top of a small trashbag I have full of clothes for donation to Goodwill and just curled up in a ball and went to sleep! I guess whatever makes her comfy, huh!
I’m watching them sleep right now and am relieved that they’re getting some rest, but I can still see their ears twitching so I know it’s not over yet. I’ve decided to take the day off work to observe the dogs. They seem to be drinking plenty of water so I don’t think I’ll need to take them to the vet – THANK GOD! I just spent $150 at the vet over the weekend on my other dachshund (Ilene 7yo) that I just acquired two weeks ago. Turns out she has heartworms and we will start treatment in about a week. Taking these other two babies to the vet is not what I need right now.
Thank you everyone for your input and thank you drfaulken for starting this thread and posting info about the tunawater. It was a lifesaver! God bless all you caregivers out there who are dumb like me and put chemicals on your babies before doing any research. I myself will never put another chemical topical on my babies EVER! I’m off to find other natural ways to deter the fleas. Wish me luck and good luck to you all!
I gave Ruben Setry Pro XFC after I pulled a tick off of him the day before. I looked at the guide and it looked as though it was an outstanding product. I applied it to Ruben Tue. night and I was up with him many times barking to go out. I saw him in the morning at 5:00 AM and his chest was wet. We went for a walk and he had drool slobbering from his mouth. I logged on line and found this web site and I called the 1-800 number on the back of the box. I had given him a bath early in the morning when we returned from the walk to wash off the Sentry product but after the 1-800 call I was told that the shampoo that I had bathed him in was not strong enough and I should rebath him in dish washing detergent. So, I did and that helped relieve his discomfort. I also gave him some tuna fish juice as suggested and after that he was able to drink some water.
I WILL NEVER USE THIS PRODUCT AGAIN
He is still having some issues with jumping at an itch but things are looking OK.
So now we’re on day three. I used the crap on Sunday night and it’s now Wednesday evening. Penny and Wiggles are much better – Penny more so than Wiggles. I really don’t see any symptoms on Penny other than scratching and biting at some itches. Wiggles, on the other hand, is still twitching – mainly her left rear leg. Her ears still bother her and she shakes her head a lot like there’s a bug buzzing around her. She also moans every now & then at her discomfort. Other than that, all is well. Good luck to all with this horrible product.
I am so furious about this. I picked up this product last night, put it on my shih tzu, and then we went to bed… and then I woke up at 3:00 a.m. to discover that she had vomited all over the bed (and me). But, unlike when she usually has an upset stomach, there is no heaving or retching at all. She’s just “spitting up” liquid, mucus and foam; and she also clearly feels horrible, as she is doing all kinds of abnormal things (lying on the floor, instead of the rug; curling up in a tight little balls, instead of lying with/next to me; etc.). She’s also been doing that “air licking,” as if she has a nasty taste in her mouth.
I bathed her, per the instructions on the back of the box. I am pretty sure that she did not ingest/lick any of this off her. Even when I re-examined the trail of it on her back before I gave her a bath, I am 99% positive there wasn’t any in any spot she could have reached herself.
I just got off the phone with their 800 number, and while the woman was very nice and helpful (she told me to bathe her using dish soap, as well), I am just livid that this product is still on the shelves. It’s been about two hours now, and I have a few hours to go before I can get her into her vet. She is finally starting to act a bit more normal now, thankfully.
I am just glad I’m a light enough sleeper that I noticed this when I did. And thank goodness for this blog, and everyone who’s shared their stories. I’m just sorry I didn’t think to check on this product before I bought it so I could have spared my poor baby girl this entire experience (not to mention myself!).
Ruben seams fine today!!! Since he did not get much sleep the night before with all of the biting and scratching he slept all day after the dish detergent bath and the tuna fish water. I returned the Sentry Pro XFC to the store and they gave me a refund. The clerc checked with her manager and the clerk said that the manager had heard of this happening before. Dah!!! They should stop selling it…
Hi! Thanks for this very informative site!
I put SentryPro XFC on my shepherd mix (about 50 lbs) this morning, and almost immediately he started scratching himself, and then went on chewing his paws, drooling/foaming etc. After finding this site, I gave him a bath (after 3 hours) and tuna water and now he is resting. I hope this will save him from further problems…
(the stuff was imported to Sweden – it is not available at our drugstores…)
I adopted an American Bulldog less than one week ago. I’ve been very observant with every move he makes to asses his already learned habits, so I can offer the best care, and help him adapt to his new home. Everything was going excellent until Friday. I’ve never used a topical repellent on my pets, but thought I’d give it a try rather than using a bulky, white flea collar on my brindle bulldog. I applied SentryPro flea/tick/mosquito at about 2pm. I didn’t immediately make the connection, given the circumstances of a new home, people, environment, etc, but by 7pm he began periodically coughing up small amounts of clear/white frothy sputum. I gated him into a bathroom off my bedroom for the day Saturday while I went to work, and when I returned home, upon taking him outside, he “coughed up” a few more times, moderate amounts. Then I was awaken during the night after he, once again, coughed up, this time on my bed. I put him back in the bathroom while I cleaned up the bed, and he continued over and over, now to what I would consider vomiting. I followed my footsteps to determine what may have caused it, and it led straight to the SentryPro. I immediately gave him a deep scrub in the bath, at 4:30am, and washed all the bed linens, towels, and his harness. He almost instantly improved, and by 6:30am when I left for work, he had not vomited anymore at all. Luckily I have an appt at the vet tomorrow already for a basic checkup, so I’ll bring this up also. This company needs put out of business. Generally after about 40 complaints, a product is recalled. This site already has over 200. Spread the word and maybe we can get this sh** off the market!
Also, my idea to get this stuff off the market,
!!!!! YOUTUBE YOUTUBE YOUTUBE !!!!!
Make as many videos as you can about this crap and post them on youtube.com and I guarantee it will make a dent. It sounds bad, but it would be best if your videos include footage of the pets symptoms, and maybe even audio of phone calls made to Sentry. I believe this (audio recording) is legal, under the One Party Consent Law depending on the state you live in.
It’s been exactly one week since I applied this crap to my two dachshunds, Wiggles (7yo) and Penny (11mos old). Penny seems 100% OK, however, Wiggles still has the occasional “shake of the head” and involuntary movement of her left rear leg…honestly though, it’s nothing compared to what it was last week, so I’m very happy with my doggies’ status today. I’m sure the lenthy effect on Wiggles has something to do with her older age than Penny.
I hope some of you get video like Nathan suggested – it was the last thing I would think of while dealing with sick dogs, but great advise nonetheless.
We applied Sentry Pro XFC to our 2 pugs. Within 2 hours of the application they both started scratching at the site of application. They began to pant heavily and one began to throw up. This stuff is really dangerous especially for pugs that have breathing issues already. I am really concerned that this product is still on the market. We just bathed them and they seem better but they are still having symptoms. This stuff has to come off the market!
Wish I had found this sooner. We used Setry Pro XFC on our boxers yesterday morning. Our male had no adverse reaction. Our female on the other hand won’t sit still. Every time she lies down she jumps right back up and starts biting at her hind quarters and around her tail. No vomiting though. I gave her a warm
bath and that seem to help for short time and then back to the biting. We’re gonna try some benadryl and see if that doesn’t help.
you have to bathe them in a dish soap such as ajax or dawn , mild soap wont cut the poison ..feed tuna to help soothe their stomach. bathe them 2xs in a row if you have too .
[...] in this product is the same insecticide that is used in some Ant Killers. According to this site (and others) on the web, there have been dogs getting sick from this product for over two years. [...]
I wish I would of found this information sooner before I administered this poison to my dogs. Last night I applied Sentry Pro XFC and within 2 hours my pug was acting crazy. She was running, scratching and panting very hard, I couldn’t get her to calm down. I found this website and bathed both of my dogs with Dawn dish soap. My lab is still scratching and limping but my pug is not doing very well. She was up most of the night crying, scratching, jumping around and having a hard time just breathing. I can’t believe this poison is still on the shelves at Petsmart. I am taking my pug Penelope to the vet today, along with a copy of everyone’s comments about this product in hope that Petsmart will remove this product from their shelves. I don’t want any other dogs to suffer because of this product.
CAN’T ANYTHING BE DONE ABOUT THIS BULLSHIT PRODUCT?! i regret not researching about sentrypro xfc before putting it on my toy poodle. same symptoms: shaking, panting, and incessant itching of the area where i applied it. i noticed the symptoms within about 1-2 hours of application and gave him 3 baths afterwards with regular dog shampoo. because of the scratching, he’s lost a great amount of fur and poodles DON’T shed.. after reading the first several posts on this site i panicked and called the 800# on the box and the lady just told me to try another bath and consult a vet and gave me a reference number.. SURE if you want to pay the vet bill for me! sorry about the language, but GET THIS SHIT OFF THE SHELVES!
i hate just watching my dog suffer and not being able to do too much about it.
Linh: I’m so sorry you’re also going through this horrfic ordeal. It’s so difficult to watch your baby suffer when there’s really nothing you can do. I did find that stroking/petting my dachshund helped her calm down, so maybe that will work for you as well.
Be sure to bathe your baby with a dishsoap such as Dawn as it better removes the pesticides. If he’s still panting and/or airlicking, try giving 2 tablespoons of the juice canned tuna comes in (I used tuna packed in water and it worked great).
Hang in there… it took my puppy a few days to get over this and my older dog of 7 years about a week before the leftover symptoms of biting/scratching/twitching went away.
Oh & FYI the puppy was 11 mos old.
We put Setry Pro XFC on our two Bichon Poos. We thought they were going to die. Both vomited one continued to drool. Both couldn’t sit still and were panicked. Their skin turned bright red like a sun burn. They couldn’t stop scratching. We were up all night with them.
It is hard to believe that there are 240 messages before mine.
hi.
my name is april and i recently had this problem with my dog, augie. i was writing to see if you contacted the company…or did anything? i returned the medicine to the pet store today and am about to write an e-mail letting them know that i don’t believe this product should stay on the shelves.
it’s really sad.
thank you so much.
Hello April,
I didn’t contact Sargeant’s, however some people did. Some got money for vet bills, some didn’t get anything.
I don’t think any pet stores have taken the product off of their shelves yet.
I hope Augie and the rest of the pets people have written about have a speedy and full recovery.
I tried SentryPro XFC today on my 8yr old Beagle Nilla and she had the constant itching, dry heaving, constant twitching, and heavy panting. I gave her 2 baths with her dog shampoo, and 1 bath with Palmolive (don’t have any Dawn around). Since the Palmolive bath she has stopped the constant itching, dry heaving, and heavy panting, but she still twitches occasionally. She never lost her appetite or interest in drinking water. I hope that is a good sign. I only wish I, like many others, would have done a bit more research before using this product. I am now even concerned on what Frontline does to her. I only used Frontline in the past. It is sad that in this day of information technology, a company like this can still be in business with a product like this. We need to find a way to bring them down!!! Or at least take the product off of the shelves. I have emailed them about my concerns and issues as it is after 12:00am here and a holiday weekend. I definitely am going to try and take the product back to Petco and give them a piece of my mind. I am just glad I didn’t use the cat version on my 10yr old cat Hydrox. I think/hope Nilla will recover fully as she has recovered from bad things before. She’s a tough little dog.
So far today Nilla seems to be fine. The symptoms from yesterday seem to either be gone or not bothering her anymore. She still has her appetite and is still drinking plenty of water. She even chased Hydrox a bit this morning. I did notice her twitching differently while trying to sleep last night, she usually twitches like she’s running normally, but last night it was a little different. It seemed her breathing while sleeping was normal and I heard her snore as usual. I think I dodged a bullet, thank God. All I can say to others is proceed with extreme caution if using this product, actually don’t even use it. Just think of how terrible it would be for us dog owners here if drfaulken didn’t start this thread. All I have left to say right now is thank you drfaulken.
Wow, I am so glad I found this site and read everyone’s responses. Today, my fiance applied the SentryPro XFC to our 3 year old cairn terrier (Mason) and our 2 year old maltese mix (Cole) because we recently adopted a miniature schnauzer (Locke) because he had some fleas so we just wanted to take some some precautions before we had an outbreak. About 5 hours after we put it on the 2 dogs, Cole started having what seemed liked panic attacks as he could not sit still and frantically scratching his sides. Mason got very distant and hid in a corner in the house. Both dogs were crying and whimpering and Cole began to vomit and shake almost like a seizure. Locke was too young for the medication, but ingested some of the medication from Cole’s back.
I quickly washed the two of them with a de-greasing dish soap and quickly called the number on the back of the box. I also noted that Cole’s skin was completely rash-like and sore. I bought an ice-pack for Cole, as well as some vitamin E lotion. I haven’t tried to tuna juice trick, but how scary of this to all to happen. Cole is still showing severe symptoms, but Mason and Locke are starting to act normal since the bath. The vet and poison control number really didn’t say much else that wasn’t here already. I hope this stuff is removed from the shelves.
We applied SentryPro to our dog this morning. Several hours later we started seeing the same symptoms others have mentioned – constant restlessness mostly and heavy panting. We thought maybe he had an unrelated stomach ache but when our dog woke up my fiance at 1:30am, demanding to go out, eat grass, vomit, and start obsessively licking his paws, we knew something was wrong. We immediately bathed him. He was still suffering, but we eventually got him to sleep. I am very worried about my pup – thank goodness for this thread.
I usually try to shop at independent pet stores, but we were out of town and could only find a Petco and that’s where we bought this stuff. I will NEVER shop at Petco again. If I had bought this product from my usual pet store and complained about it with evidence like this thread to back it up (although I know this anecdotal and not medical evidence), they would take it off the shelves. We did NOT apply it incorrectly.
I urge all of you who have taken your dogs to the vet to submit a complaint and your veterinary testing and paper work to the FDA. They don’t pay much attention to anecdotal claims but they WILL pay attention to things with medical evidence to back them up. We need to get this vile stuff taken off the shelves.
My complaints about this product and biospot , have fallen on deaf ears , Petsmart and the makers of these products dont care. THEY WILL NOT reimberse you for vet visits .Good luck on even getting a refund back from the seller. You would hope these guys love animals and wouldnt make or sell these items that harm and kill pets.
IF you have applied these products please bathe the animal least 2xs throughly and feed them tunafish oil . it does work wonders .
I almost killed a cat with stuff for cats and my dogs , now i spend the extra monet and get advantage or frontline ..i talked to the vet , he belives its the catalyst that is what is allowing the poison to hurt the animals .
In a pinch i admistered harts onto my cat and it sems to be ok . not as good of a product as the frontline or advantage , has knocked some fleas out , without the horrid side effects .
I just made the same mistake as everyone else here. I applied SentryPro to my 10 month old chocolate lab Java. When I came home for lunch he was panting, restless and drooling in his kennel. When I let him out into the yard he flopped onto his back and started wriggling in the grass, as if to try to get the SentryPro off of him.
I justed picked up some Dawn…..Bath Time
BIG TIME I will never buy this junk again.
“when I came to bed at about 1AM this morning, Porter couldn’t lie still. He’s tromp around the bed, lie down, then jump up with a start as if something had bitten him.”
When I read that, I immediately knew the SentryPro XFC was causeing my 19 lb. Shih-tzu/Pekingese Harley’s symptoms. This was the first symptom I noticed…it really freaked me out. It was almost as if he was hallucinating. I immediately bathed him in baby shampoo and he seemed to be a little better. The jerking continued, but when I held him close to me and rubbed his side, he finally went to sleep. What a miserable experience!
I read the directions very carefully and followed them even more carefully. Our trainer at PetSmart recommended this – but she has large dogs, so she may not see the side effects.
I have only ever seen a couple fleas on him and never a tick, but I just had a friend loose a cat from Bobcat Fever (apparently caused by a tick) so I wanted to be safe. I don’t think Bobcat Fever is fatal to dogs, but her cat was fine 3 days before she died. I am not sure what to do now – do I risk fleas/ticks or put poison on my dog again?? I will definately get Frontline if I do use a topical ever again.
Today is day 2 – hopefully we are in the clear – no new symptoms or reactions.
Good luck to all who have experienced adverse reactions.
I sent a complaint to petsmart and here is their response:
July 8, 2008
Dear Ben,
Thank you for taking the time to contact us here at PetSmart. I am so sorry to hear about your dogs. At PetSmart we take the health and safety of pets very seriously. We work closely with our suppliers to make sure every product we offer is safe. The Environmental Protections Agency (EPA) regulates all flea and tick prevention products. The EPA does test the products for safety on a quarterly basis.
Like all products, the directions for use must be followed closely to ensure the safety of flea and tick products. It is extremely important that the correct product and type is used for your pet. It is also imperative to read all the instructions and use only as directed and contact a veterinarian with any questions.
In addition, like many other medications, supplements or pet foods, they too can cause an allergic reaction. We strongly recommend that our Customers, who want to use these products read the labels carefully and research what is best for your pet. We encourage our Customers who have questions to call the manufacturer as well as consult with their veterinarian.
Sincerely,
Kim Jones
Customer Service Manager
I too made the same mistake as most everyone else here – I bought Sentry Pro for my dog Katie on Sunday at PetSmart. I am so sorry I did that. Within an hour after applying that Sentry Pro poison, she started hacking, drooling and foaming and started licking the carpet. She was also scratching herself like crazy and licking her paws and went I took her outside, the whole yard was like a big salad to her – she ate so much grass. When she threw up, she sounded like something from the Exorcist movies. I do think the Sentry Pro killed some fleas and ticks because when I bathed her yesterday afternoon with the Dawn detergent, some dead ticks fell off, but Katie went through so much torment, that I will never buy Sentry Pro again. I will take it back to PetSmart. A lot my my mistake could have been avoided. Katie is my parents’ dog who I have adopted since my parents are now in a nursing home. When I brought Katie home in December, my Dad had Sentinel Flavor tabs in her belongings, which can be used for fleas, hookworms and roundworms. Unfortunately they are not effective on adult fleas and I understand Capstar tablets can be used in conjunction with Sentinel. I have ordered some Capstar tablets to finish out the Sentinel doses and once they run out I will get Frontline. Poor Katie – the suffering that I put her through – since I’ve had her she’s had her neck poked at with a stick in the woods and has been sprayed by a skunk, but she came through those experiences must easier than that horrible experience on Sunday night!
From Ben’s letter that Petsmart sent him, “Like all products, the directions for use must be followed closely to ensure the safety of flea and tick products. It is extremely important that the correct product and type is used for your pet. It is also imperative to read all the instructions and use only as directed and contact a veterinarian with any questions.”
Maybe the directions should say Not to use this product on your pet if you don’t want it to get sick. Wait, that wouldn’t matter as no one reads the directions anyway. How stupid do they think everyone is? And anyway I don’t care about the safety of the flea and tick product, I care for the safety of my beloved Nilla. By the way my wife said she is doing well after the ordeal (I am out of town for work).
Has anyone had any problems wit the Sentry Pro shampoo? Pleaes let me know, I just purchased some and now am afraid to use it on my girls.
Hey Babbs, I don’t think any one has reported any problems with SentryPro’s shampoo. However, do you really want to support a company that puts out such a poor product and then refuses to take accountability for it?
I believe I will be returning the shampoo to the store for a refund. Thanks
I posted back on May 8th, 2008 about my dog, Morgan, having a reaction to Sentry Pro XFC. I just wanted to pass the word along that I WAS able to get reimbursed for ALL of my vet bills PLUS my postage expenses incurred from snail-mail correspondence with the company. They even sent my dog a “Get Well Soon” card. My advice to anyone who experiences problems with this product is to contact the number on the back of the product box and ask to be mailed a reaction report. Fill it out and send it back IMMEDIATELY! They will dismiss your case if you sit on the paperwork for more than 30 days. Also, gather as much documentation to improve your case as possible, including: Proof of purchase, the actual box and vet bills. Thanks, and I hope that helps. Kat
As I scroll down this page I can not help but cry. My boston terrier dog, Bourne, is beside me rocking on his butt, rubbing against me, and uncontrollably crying. To think I am the cause of his pain and discomfort.
I put it on him because I found one tick-it would have been better to leave it.
July 10th drove 2 1/2 hours to New Hampshire for vacation. An hour ther I put SENTRY PRO XFC on him. Within 1 hour he was having a lot of diarhhea, freaking out as if he had been bitten, nervous, restless- could not relax or even sleep. He kept me up all night finally at 5 in the morning I couldnt take it- something was wrong. I drove back t massachusetts- another two hours. Gave him a bath then saw my vet right away.They contacted the 1-800 number on the back. Their almighty wisdom, “GIVE HIM A SECOND BATH- THERE ISNT A MAGICAL CURE FOR IT. THE LIQUID CONTAINS AN AGENT THAT MAKES THE DOG HAVE A TINGLY AND ITCHY SENSATION”
Excuse me but WTF!!!!
This company has no right to say they care for animals- neither do the heartless vets that back this product.
I dont care if there are more pets that use it than there are pets with this reaction.
This should not be happening to any pet.
I am young and he is my first baby. This has scrared me so much-and reading all of the posts and everyone elses experiences…..please be sure I too will pint these staements out mail them to everyone I know and send to places like petsmart and petco.
As someone stated above it is painfully sad that as pet owners we had to learn about this horrible product the hard way.
Just wanted to let everyone know, that my three dogs have all gotten better. It took till the 10th for my maltese Cole to stop panting and being able to sleep more than 30 minutes. His red sore skin is still there, and I have been using vitamin E lotion. The other two dogs were better by the 8th. Such a horrible product. I want to say thanks for everyone’s input on this forum/thread and thanks to DrFaulken for writing the article.
My dog Pearl had the same reaction. She was in the hospital overnight for monitoring.
The only concern I have as of right now is the part I applied the Sentry Pro on her body is like oozing with fluid and seems very red. I’m not sure what it is exactly and it could be because the product burned her skin.
Has anyone had this reaction? And what did you do for it.
Thanks
Hello Angela,
That sounds like my dog (Cole)’s rash, but more extreme. I noticed he had a pus like fluid on the surface of the skin. My advice would be to cleanse the area gently and apply some vitamin E lotion or some neosporin just to ease her pain. I’d have a vet further look into it.
Hi, my Chihuahua is having the worst reaction to Hartz flea treatment.
I had him in the vet last night and he is no better but worse. Please call me, I need help he is not good. Should I ta
I am going to call the Pet hospital. Please if you know anything I really need your help
Hey Mandy,
I am sorry about your dog. Have you called the poison control number on the back of the box? That might help whomever you take your pup to.
I am really sorry and hope that he recovers — I don’t know if anyone else has had experience with Hartz :(
WE JUST PUT THIS CRAP ON ALL 3 OF OUR SHITZUS 1 IS HAVING THE WROST REACTION THAT I HAVE EVER SEEN. I CANT GET AHOLD OF ANYONE SO I LOOKED IT UP. AND FOUND ALL OF THIS….WE HAVE GIVEN HER A BATH AND HOPE THAT SHE CAN SETTLE DOWN. MY HUSBAND HAS WROTE TO SERGANT BUT IT SOUNDS LIKE THEY COULD CARE LESS FROM WHAT I’M READING ANY SUGGESTIONS IS GREATLY NEEDED
I just want to add my experience as well as I’m hoping that the Petco and Petsmart will find their way to this website and make changes. We applied the product to our schnoodle and she started “freaking out” within an hour or two. We bathed her twice right away to get the product off and she seems fine this morning. And, yes, we did follow direction correctly. I’m thankful we were not out camping.
Just wanted evryone to know. It has been exactly 3 days this hour since I put Sentry Pro xfc on my dog Bourne. After 1 vet visit, 4 baths, 1 steroid injection, muscle relaxer, benadryll and vitamin E oil…..he has begun to act more like himself. At the beginning he was not even able to sleep constantly jumping up after laying down-now he has finally relaxed.
I have already started by printing out these comments.
I have attached them to a bulletin on my myspace page and sent to all friends.
I have attached to an email and sent them throughout my company, knowing a lot are dog owners.
Next I will send copies to petco and petsmart as well as surrounding vet clinics hoping they will post on their bulletin boards.
Because even though evryone goes to vets we don’t always purchase products from them- it is far better to pay $50-60 for FRONTLINE then a couple of hundred in vet bills and medicine.
Thank you all for your posts.
We used this product yesterday afternoon on our 10 lb. maltese/yorkie mix. He had all the symptoms listed on these comments, except vomiting and foaming at the mouth. He could not drink water without looking like it was shocking him and he could not lie still. I too am angry that this product should still be allowed on the market. These comments go back to 2007 – He is much better after 24 hours, and is lying still and sleeping, but still twitching once in a while – it will be back to Advantage for me – he has NEVER had a reaction. A little research ahead of time would have saved Chopper much grief.
Yesterday I put “Sergeant’s Silver Flea & Tick” (not the same product but same maker) on my mini-dashund and by 4am we realized she was not in good shape at all with all of the symptoms people are describing here. Long story short, we took her to the emergency vet by 4:30am and the vet’s keeping her for a minimum of 2 days. This is INSANE. She BETTER be OK.
Has anyone taken Sergeant’s to small claims
court? My vet bills were over $700 in January
of this year because of Sentry Pro XFC. My shihtzu, Mimi, was in bad shape for a long time.
Wish we had seen this site earlier…We put the Sentry Pro XFC on our 10 yr old Maltese Maggie. As many others have stated we too used Frontline with no problems. Although we have not seen the severe symptoms others have we did notice Maggie being restless. We gave her a bath and that seemed to help. She “managed” through the night and seemed to be better this morning. This evening she again became restless as though something were biting her. She was given a bath in an oatmeal based shampoo but that didn’t seem to have much effect. We called the 800 number on the box and the woman on the phone was quite familiar with the symptoms. They suggested bathing her with Dawn Direct dishsoap. The bath should consist of two applications of the dishsoap. They also suggested applying vitamin E on the affected area. We have given Maggie the bath. This is when I found this site. We have given Maggie a dose of Benadryl (childrens dye/alcohol/sugar-free) liquid. She is now resting however, I don’t know how restful it will be for us.
Reading these posts has made me sick. I can’t believe this product is still on the market and that I have heard absolutely NOTHING about these horrible side effects! We went to purchase Frontline yesterday…but seeing the Sentry Pro was 1/3 the price and apparently “worked better” than Frontline, we decided to try it. What’s the worst that could happen…it doesn’t work and we have to go back and buy Frontline? Wrong. I put the correct dosage on our Min Pin and Boston Terrier. After about 2 hours, I couldn’t stand the way it smelled anymore. I can’t quite place the smell…but it reminded me of the dentist. It was also rubbing off on anything the dogs touched – including us – and making everything stink. So I bathed them really well, concentrating on the spot where the Sentry Pro was, and after drying them, the smell was gone. But about 2 hours after the bath, our Min Pin started trying to bite his back and rubbing against everything. He was itching EVERYWHERE so I gave him some Benadryl. Later last night, our Boston started itching too so he also got dosed with Benadryl to help him sleep. I thought maybe there skin was dry since they got baths two days in a row – after visiting this site I know differently. They slept okay last night – after they finally got comfortable and fell asleep. They’re still itchy this morning, but they’re eating, drinking, and acting normally. I haven’t seen any of the other effects a lot of you have mentioned: dry heaves, vomiting, foaming at the mouth, etc… Needless to say, our little guys will be getting bathed again today. Hopefully the itching is the only complication we’ll have!
I’m sure it won’t do any good, but I will be complaining to Sergeant’s.
The Sentry Pro XFC product is absolutely horrible and should be off the market for sure. I’ve read all of the previous comments about the product from other unfortunate users. We just used it for the first time on our Maltese last night and boy did we all have a bad night. She vomited all night long, has shaken her body all night, and continues to scratch her whole body, especially her left foot. The product seems to still be on her back!! No wonder this stuff is so much cheaper than Frontline. Because it has 20 side effects. Well, we are going back to Frontline and paying the extra money.
Thanks to this post we were able to act early to these symptoms on our 3.5 yrs. old flatcoated.
We bought this product on the USA couple years ago and brought it back here to Norway because the market is limited on those products here.
We have actually used it three times before this, and haven’t noticed any symptoms except today.
The symptoms were the same as everyone else here has posted, and we could at an instant see that something was wrong and acted immediately by washing her and using a special dog-shampoo. We could see clearly recovery, but she still could never lie still for more than 5 seconds, so we started searching about it on the net and found this post.
Later on the day we washed her with a dawn soap and gave her tuna oil. Now it looks better =)
i put this on my mini pin and with in two hours she started to have the same symptoms. I chose to use sentrypro xfc because it was less expensive than frontline this was a huge mistake.
Lucy has been salvating from the mouth and can’t sit still at all. we’ve given her some tuna oil and hopefully that will work. She wasn’t very receptive of it at all though.
Hopefully lucy recovers from this.
I will make sure that nobody will use sentrypro xfc again. It is poison to dogs. It should be taken off the market. I can’t even believe that it is still being sold.
I wish I had read this website before using this crap on my dog yesterday. She had the same problems, scratching, twitching, drooling. She could not sleep all night. This stuff is terrible.
NEVER USE Sentry Pro XFC!!!
I HATE THIS PRODUCT SENTRYPRO XFC!!!
My mother and I were trying to do something good by putting this on my 10month old puppy Gizmo and it was a total failure. We applied it on his back like it said, but about 30mins into it he was scratching nonstop and could not keep still. About an hour into it we decided to bathe him . It looked as though he was gonna be ok, but then we noticed he could not keep still. He would try to nap but the itching would not let him. So I took him out for a walk and noticed he started salivating like crazy. I came back home screaming for my mom to help him. My mom rushed and poured milk into his bowl, because milk kills any type of poison in the body. 2 mins later he was ok, but he still has the jumping and itching sensation. It’s been 4hrs, 2 baths and he still hasn’t been able to take his nap.
Hopefully he’ll get better during the night or else it’s off to the vet.
Hi all, I too like many others found this site after applying the sentry pro product on my 20lb beagle. she had the same itching a few hrs after applying (7/26/08 12:30pm)and then started the “i feel wet” shake later on that afternoon. I had read some reviews of other meds but wish i had looked this one up! I immediately bathed her after reading this thread, but it was already 12am here. I only had Palmolive soap, no Dawn on hand, i hope it helps, she seemed better after but still scratching a bit and shaking, couldn’t sleep immediately so i followed the benedryl advice and snuck one in a treat, at least she’ll still eat treats. also did not have any tuna and so i mixed a tiny bit of beef broth with water and she drank a lil bit. grrr, i’m so frustrated with myself!! i just adopted Ariel a couple wks ago, starting to feel like i’m not a fit pet parent.. not sure if i should even bother calling the hotline after everyone else already did and just got the same response. I will see how she does in the morning and see if she needs to go to the vet, i am scared of the bills as well, if any one can offer advice it would be greatly appreciated. Thank you everyone for all the info provided previously.
ps. by about 8pm, my face start feeling cold like ice water was runnign through it, it is now 3:50am, and i still feel the same. i took a benedryl myself…
We just found this website and am I glad we did. We just purchased the Sentry Pro XFC yesterday and applied it to our Schipu (Poo bear).
Last evening she started to have the reactions of being very excited and not being able to relax. We experienced this through the night.
This A.M. my wife found this site and we bathed and totally cleaned this stuff off of our dog. We only hope that the stuff wears off quickly. Sentry should not be able to use our dogs as lab rats without our consent and we think that they shoud be punished for this.
Maybe ech of their employees who make this crap and the mad scientists who developed it should be forced to bath in this horrible substance.
Thanks again for the info.
I hope somebody can get the word out to the stores who sell this miserable stuff.
Well it took a good 4 days but Maggie seems to be fine now. Thank goodness she did not have the severe reactions others have experienced. In that she continued to eat and drink we maintained the benadryl and bathing. As a side note I attempted twice to post a “review” of this crap on both Petco and Petsmart websites. Neither website has posted my submissions inspite of my cautious choice of words.
Well i have applied some of this stuff to my boxer pup and he seems fine….he’s eating, sleeping, playing etc. like normal you have to know what your doing and not leave them unsupervised…..i stayed with him for thirty minutes……and the other thirty minutes i left him on the bathroom where i know that he can’t touch anything and rub it against anything so that later he will not lick it…and i don’t just do it with this product but with every other product you don’t want to leave the dogs unsupervised with any kind of flea tick medicine….so be careful.
it has been about 24 hrs since i first freaked out and washed off as much of the sentry as i could from my girl, she seems to be a lot better today. most symptoms are gone, but the dry licking of lips and the “wet shake” still occurs on and off, i think the vitamin e oil helped to soothe her skin. Hopefully the other two symptoms will subside soon, but will check with vet tomorrow. Interesting thing when I returned the meds to Petco, told the manager my dog had an awful reaction to the meds and he nodded his head like he’d heard it before, and made an extra effort to ask me if I had checked in with my vet yet, that he suggested to soon and that if she had reactions with this meds then she’d have worse reaction if we were to try another flea meds. Sorry, don’t think i’m going to put any chemicals on my girl after this terrifying experience. To Lance and everyone else that is still roughing through it, I hope everyone turns out okay. Also, to boxer10h, no offense or anything, but i did watch my girl, all day, you cannot always stop them from scratching or licking, or even if you do its already too late by the time you stop them, i think the fact of the matter is, if the chemicals in the meds need so much supervision, then it really shouldn’t be used on animals or near humans in general. This is just my opinion, although, I believe a few people here would agree with me.
UPDATE:
It’s been 8 days since we used this horrible stuff. Our little guys are still itching some – not nearly as severely as they were. I had a few sleepless nights staying up and rubbing our Boston because he itched so badly he couldn’t stop twitching and jerking. The itching and restlessness were the only symptoms ours had – thank God I washed it off when I did!
And to respond to boxer10h – our dogs were “supervised” while the SentryPro was on them. They didn’t ingest any. The horrid side effects occur when the poison soaks into their skin at the application site. I can’t imagine what would have happened to them if they HAD licked any.
AHHHHHHH! i have a 5 year old dachshund named rusty, i gave him a bath today and after applied sentry pro xfc flea medication, around 3 hours after i wake up in the middle of the night hearing him like flop his tounge when i wake up hes slobbering and foaming at the mouth. i immediatly went to this website and did what was recommended, after i gave him the bath the slobbering seemed to stop and i gave him tuna juice. i hope hell be ok, if hes not by morning its time to go to the vet >.< THIS IS SO SCARY AHH!
Hi Francisco,
I hope your dog is doing better, did you end up taking him to the vet? I ended up taking Ariel to the vet yesterday and they said she seemed better, her eyes were not dialated, but she still shook her head every once in awhile or does the “wet dog” shake, and cuz she probably got a lil in her mouth, she was dehydrated and had dry mouth even though she had been drink water and tuna juice.
So they gave her an under-the-skin IV, and she seemed sooo much better last night. The vet said I’d just have to kinda rough through it and wait for her to flush the chemicals out of her system but that the IV should help to speed up the process. I was very freaked out too, so take it easy and if you need to talk or have q’s feel free to contact me =) best of luck to you and Rusty!
Hi Tara,
Just wanted to ask if you tried some vitamin E oil? it really helped Ariel with the scratching, plus you can use it yourself if you need some moisturizing =) we just got a small bottle from a drug store.
Thank god for this website — this should be required reading for anyone that uses Sentry Pro – we put this crap on our 3 dogs (2 Dachshunds and a Minature Pincher) this morning and, a few hours later, they were going crazy. They were crying and screaming like I’ve never heard them before, had irritated ears, were rubbing their faces uncontrollably. So, we did a quick google search and this website came up.
We just gave the dogs a thorough bath with pet shampoo and dawn. They’ve had their tuna water. And I’m going to stop by the store to get some Vitamin E oil. All after calling the product hotline – probably more appropriate to call it the Poison Control Center hotline. Why is this poison-laden product still on the market? And why is PetSmart carrying it? This is outrageous.
I can not believe this! This is the third time I have used this product and guess what! The third time is the charm for my dogs.. My Westie has been going non-stop can’t stay still, trying to bite her tail, whining, barking at herself..She is a mess..I gave her a bath thinking the Sentry Pro XFC was irritating her skin- she still acted the same pretty much..I starting doing some research and found this website..while reading..my son asked me why my other dog was wet..I said he’s not..then after looking at him.. his whole beard was soaked from foaming from the mouth I guess..so I took my other two dogs that has the same treatment and gave them a Dawn dish soap bath and got them some tuna juice..My Poodle X Jap chin has starting heaving and throwing up..but the Peki is doing fine. Lucy the Westie seems to be doing better but she’s still pacing the floor but not as franticly. Why!!!!!! is this product on the shelves? I also got mine at petsmart.
MY HUSBAND WENT TO PICK UP FRONTLINE FROM PETSMART and THEY WERE SOLD OUT. THE EMPLOYEE
SUGGESTED “SENTRYPRO XFC ” FOR DOGS OVER 12 WEEKS. WHILE PACKING TO GO ON OUR ANUAL CAMPING TRIP, OUR PUG STARTED STRATCHING CRAZY. I THOUGHT A MOSQUITO HAD BIT HER.
THROUGH-OUT THE EVENING: SO I GAVE HER ONE CHEWABLE 12.5 mg of CHILD BENADRYL. AT THIS POINT SHE WAS NOW HAVING SCHIZERS, RUNING IN CIRCLES, FOAM COMMING OUT OF HER MOUTH!!!!!!!!I LOOKED UP SENTRYPRO MIXED WITH BENADRYL, & HUNDREDS OF PEOPLE HAD THE SAME REACTION, ACTUALLY THE BENADRYL HELPED, IMMEDIATELY I GAVE PIGLET MY PUG A SHOWER AND WENT TO EMERGENCY AT 3AM. AT THIS POINT OUR PUG IS ON 5 mg OF DIAZAPRAM AND AN I.V., WE HOPE SHE MAKES IT. I WANT TO THANK ALL OF YOU FOR WRITING IN, IF IT WAS NOT FOR YOU, I WOULD HAVE THOUGHT SHE WAS EXCITED ABOUT CAMPING & MAYBE HAD JUST ATE SOMETHING OUTSIDE. THANK YOU! THANK YOU SO MUCH!!!
THIS NEEDS TO BE OFF THE MARKET,DOES THE FDA APPROVE ANIMAL PRODUCTS???? TRINA MILLER
I wish I had found this site before putting this product on my two shitzu’s, both are suffering nerve, muscle spasms and seem to not be able to be still. At the time of this posting it has been over 24 hrs, and the symptoms are still the same. They constant scratch, whinning and unable to stay still. I used this product due to the fact my vet was out of town and I was unable to get my normal Frontline for them. PLEASE do not use Sentry Pro on any canine. When checking the label it has pesticides in it and the other 50 percent is unknown. My daughter adv me to file a complaint with the FDA as they are the ones that regulate this product. It has been such a scary 24 hrs and I am just praying my 2 dogs get okay. I will continue to bath them with dawn and give then benadryl. I also intend to get my money back from this company, they are lucky so far I have not had to have a vet come out and treat them, or they would be paying that also. Please do not use something with out checking the web or with your vet.
Update on my dogs today. Everyone seems to have recovered completly..still a little scratching her and there mostly the Poodle mix Hughie. I am so outraged…I have sent an email to the company about what happened but have not heard back from them yet. I am sure they will try to feed me a line like they have the rest of the consumers that have complained.
Angela
North Carolina
I have found the Fda website and it will give you and 800 number to call your state rep’s and maybe we can get something done about this. I am calling today and I am taking this stuff back to Walmart and get my money back.
The dogs are some better today, still scatching, however due to the sensitive skin I think the Dawn removed alot of the oil from thier skin, Will put vitamin E on then to relieve this symtom. Please call your state FDA and report this its 800 number.
I happened across this site while checking into Benedryl safety/dosages+daschshunds+allergies, for unrelated dog allergies…it came up around number 20 or so in my search results – I am sooooo glad I happened across this site before anything could happen with our babies!!! We rescued 4 Daschies several years ago from an abusive former home and have tried so hard to give them a nice, peaceful, safe place to live ever since. I have read this entire thread and to hear all of your stories makes me so sad and angry, just like everyone else here has commented (with two or three notable exceptions (ie.#’s 193, 195 & esp. 210). For 193,195, and the person who mentioned how carefully their dog is supervised after the product is applied, my comment is that it should be noted that some animals come in contact with substances, not just this one, through many other forms of contact – hence the reason I was researching allergens and treatment options for my dogs. To think that your dog couldn’t possibly rub up again something in your bathroom like a wall or the floor or the tub and then get this product in its mouth is ludicris!!! All that would have to occur is to rub against the same area once again or lick the floor as they were licking their paw or leg, etc in the same area where they had been lying and it has then been ingested!!!
Also, to keep in mind that for some, the natural options do NOT always work or work effectively enough to curtail the problems, again a reason I was doing the research here. One of the vets we use in a naturapathic vet and we always try his recommendations before resorting to the “chemical or pharamceutical” options. From food issues all the way to our one dogs mammary cancer treatment. Before making such blanket statements to those who have posted here (obviously in distress and angry, etc…), you should (have) considered that some may have resorted to this option for many different reasons, ie. others things dodn’t work, costs or availability issues, new to pet ownership and maybe were not aware that other things might have been better. I have read of all of these as reasons why people who posted here opted for this product. I do not feel that any one here should fell quilty for why they chose this product – one should be able to expect safety from the products they purchase and when there are issues they should be aware of they should also be able to expect either a listing or mention of the potentially harmful effects, a link to a website to research it further (which in and of itself would remind the customer to look into the product) or some reasonable warning from the company on the packaging that there may be other health concerns to be aware of…etc…I could go on and on here after helping my mother study for her law exams!!! Then to comment on #210 of course… this was almost enough to make me skip to the bottom before even reading the rest of the posts!!! When someone is not sure what is causing the animals unusual behavior and for a time after it begins, when it doesn’t appear to be a life-threatening behavior, one would in fact observe first to see many things… like does it even continue or resolve itself, does it get worse or progress to other signs and symptoms, or even to your other pets… all the while the “parents” are very concerned and often distressing about what’s going on, therefore not always thinking so clearly about the problem immediately. Often it takes a series of things occurring before someone puts two and two together to come up with the idea that what should have been safe for their pet, may in fact be the cause of the problem; and either recall the single line they read way back when they purchased the product -(whether hours, days, weeks earlier) -on the box about bathing the pet should any problems arise (in the midst of the situation now), or begin to search for a way to fix these unusual behaviors and symptoms they are now somewhat frantic about. Also, to ASSUME all people are not reading these boxes first or carefully following the dosage instructions is simply absurd. I find it incredibly abnoxious of one to make such blanket statements in a posting, when you do not know ALL of a persons’ situation. Last, pertaining to the suggestion that people should use or continue to use garlic supplements for their dogs, could prove to be injurous and/or deadly for their pets. Garlic is in the same family as onions, which dog owners should know (in case you do not already) can be lethal – yes, poisonous for our sweethearts!!! So it has been recommended on many sites, by many vets, etc… that garlic either not be given to dogs or strictly limited due to its potential to harm them. As with many “people medications”, there are several foods that dogs (and cats) should NOT be given. There are others that can be used sparingly if you choose to take the risk, etc… And to quote you, #210, THAT IS MY RANT!!!
As for everyone else, I am so sorry to have read all the stories above, and am so glad that most of your beloved pets have recovered fully: And for those who have not, I will continue to keep your pets in my thoughts and prayers. I wish you all the best and Thank You all for your posts, because you have saved a few of us from ever using this product and for myself at least, any Sergeant products; because I will not support a company that refuses to even make the smallest of changes that seem to be so apparent to all of us and obviously many, many others from the responses they’ve made and issued.
Also, in attempt to help, I will also forward the link to this site to everyone I can possibly get it to; print out a copy of all postings and take it to Kinko’s and request many copies be made to drop off at every vet, pet store, shelter and pet event I can find in my area. By the way, I say Kinko’s because once when we had a missing cat (who ended up to be just hiding in a new really good spot in the house) and when we were publicizing a benefit for 9/11 they made the copies at no cost and they may be willing to help in this case also. Often they and other companies will help support good causes (and this may qualify) in whatever way they can, ie. free photocopies. I will also contact my legislators and let them know of this problem and ask for their support and assistance. Including contacting my relatives who happen to be a Governor and a Judge to see if they have any further suggestions on how to proceed. Please let me know if I can help in any other way. I’m sorry this was so long but thanks to those who have stuck with it and read it all LOL.
It’s been a few days since my dogs had their reaction to the flea drops. I sent an email to the company and here is what I got back. At least they did respond.
Thank you for contacting Sergeant’s Pet Care Products. We are truly sorry to hear that your dogs had a reaction after you applied one of our Sentry Pro XFC Squeeze-On for Dogs. How are your dogs doing at this time? We hope that they are feeling better.
We can assure you that the manufacturing and use of our flea and tick products are approved and closely regulated by the Environmental Protection Agency (EPA). Sergeant’s has tested its flea and tick products in accordance with EPA rules and regulations in order to ensure that the products are safe. As warned on the product label, some animals may exhibit sensitivities to ANY pesticide product. However, the number of animals that may experience a sensitivity to these products is statistically very low.
We have seen that on occasion, dogs that have flea and tick products applied can experience an tingling sensation at the point of application. This sensation only lasts a short amount of time but if your dogs are particularly sensitive to the feeling they will experience excess scratching or biting. Please also note that if your dogs licked the area of application off of each other, they could experience some stomach upset. We suggest that when applying flea and tick products to multiple pets, to separate your dogs until the product has time to dry (24-48hrs) and then they can be around each other with out any issue.
To remove this product, we suggest bathing your dogs with an industrial degreaser soap (such as Dawn) at the area of application. Then bath your dogs with a regular grooming shampoo over his entire body. Please repeat this procedure several times to insure that the product has been removed. Please do not apply any other flea and tick treatment before bathing your dog in this manner or allowing 30 days after application to pass. It could lead to an overdose of flea and tick medication. If you need more information, please feel free to contact our 24 hour call center at 1-800-224-7387 or our emergency number at 1-800-781-4738. Both are available 24 hours and would be happy to answer any questions or concerns that you might have.
If you are not satisfied with the Squeeze-On, we will be happy to reimburse you for the product that you purchased. In order to do so, we ask that you please send us a physical proof of purchase. If you do not have your receipt, you are welcome to send the UPC labels off the back of the product packaging. We would also ask that if you have any unopened tubes of the Squeeze-On, please send these along with your proof of purchase so that we can have the product analyzed.
You can send your proof of purchase to the following mailing address:
Sergeant’s Pet Care Products, Inc.
Attn: Consumer Affairs
2625 South 158th Plaza
Omaha, NE 68130
We truly appreciate you taking the time to write to us and sincerely regret any inconvenience. Your use of our products and continued patronage is greatly appreciated.
Sincerely,
Danielle Farnsworth
Sergeant’s Pet Care Products
Consumer Affairs Department
“However, the number of animals that may experience a sensitivity to these products is statistically very low.”
Man, they think 200 something people complaining on just this ONE site, (I know there are many many others) is “low”?! ridiculous…. thank you Angela for sharing the letter with us, good to know what their response is.
Also Thank you Dawn for your input, I had been so incredibly exhausted after the ordeal that I didn’t have the energy to argue with those other posts… your support and sympathy is much appreciated.
ps. my Ariel is doing much better now, her shakes are almost all gone and she’s eating/drinking normally. To think she only had it on for a day… I must count my lucky stars…
Sophia,
Yes 200+ complaints is a lot..But I doubt they would even recognize these complaints or they would just say the same thing. It’s dissapointing..especially when you have used other products with no adverse effects..
Hey Mandy…my Chihuahua did also to the Hertz product! He is asleep at the moment, but its been over 24 hours! Constant scratching(i mean he cant sit or lay without having his back leg scratching at his neck, even though he is so tired he can barely scratch) and sometimes jumps like something is biting him. Well, woke up and is barely scratching again. Its so sad. Thats crazy that they would leave that stuff on the market! Im sure these 200 people are just a fraction of how many other dogs this affects. Crazy.
I breed Chihuahua’s and was considering switching but always investigate before doing anything like that. Thank God I did. I have always used Revolution on my babies but when you have 30 dogs it gets very expensive! But I guess it’s worth it after reading these horror stories. I wish everyone the best of luck with their pets who have already used this horrible product. I was always taught you get what you pay for and have found this to be very true.
Tonight I went to my local Petsmart and purchased the sentry for my dog and cat. What a mistake!! For 30 min all my dog did was bark and the cat would not stop licking himself. My dog is still a puppy and does bark alot so I didn’t pay much attention to him. It was my 6 year old daughter who was playing with the dog who brought the first symptoms to my attention. She told me that her tounge felt funny like it had bumps all over it. With that said I ended up on this web site. Immeadeatly gave her benadryl, which helped her. Gave the dog and cat a bath. The dog is back to normal, but my cat keeps licking his his fur like the product is still on there. I’ll give him till morning to see if she will be better after she dries completly. This product is dangerous not only for your pets but your children as well.
Kari,
i’m sorry you found this site too late as I did too. I would be extra cautious with your cat though, I’m told that cats have more severe reactions to flea medications than dogs, esp. because they are smaller… I debated with myself for a bit, but decided I should call the vet either way and see what they said…
I realized the other day that the love of my life..Pookie..the most adorable loving little Shitz tzu to live, had fleas. She NEVER gets them. So I just wanted to get rid of them for her because she was scratching so much and I hated to see her suffer. We picked up Sentry Pro XFC and I started to see odd behavior several hours later. I know my dog and it wasn’t her. She was so restless, growling (which she never does) whimpering, jumping around like a jumping bean, she couldn’t get comfortable, knawing at herself and it appeared she was having trouble walking. I got about 2 hrs sleep that night. She seemed a little better the next day but still out of whack. I wish I had researched this stuff as soon as I realized there was something wrong. To think this was on her for about 24 hrs is killing me. This Product is horrible…it is criminal that they can sell this. I wish I could apply this to the backs of the executives that market it. I also was playing with her and must have gotten some on my hand, rubbed my eye, and holy cr%p it burned, I washed/flushed my eye but it still hurts and I also woke up with the worse headache. I thought it was a migraine, took 8 excederine migraine pills within about 4 hours and it still was there…ALL DAY, I couln’t shake it. Too much of a coincidence for me. I will never forgive myself if anything happens to my little love due to this poor choice of products. I am going to make it a mission of mine to make sure no one ever puts this on their pet. If they continue to allow it to be sold..I’ll just help make sure NO ONE ever buys it!! Hopefully it will come off the market one way or another!
Been 4 days now and my Chihuahua still isnt back to normal. He got better, but started acting up again tonight. Now, my Cocker Spaniel is sick with bloody diahrrea and throwing up. Started last night so its been 24 hours now. Not sure if its from the flea and tick medicine or not because she didnt have any of the other symptoms at all. The vet gave her some medicine but shes only been able to take it once so she isnt any better at the moment. I hope its not from the Hertz stuff. Anyone else experienced this?
I put SERGENTS SILVER on my lhasa apso a couple hours ago and within 1 hour, he started gagging, dry heaving, running around like crazy and whining. I have bathed him three times, once with dish soap and once with regular shampoo. He seems to be doing a little better, but is still extremely hyper and running in circles. This product evidently has the same ingredients as the one mentioned. Be careful and pray for Oliver, my dog. He is so unhappy.
I’ve purchase the same exact product on 8/05/2008 from PetSmart and washed our small Pomeranian dog (Nala) around 8pm on 8/06/2008. We applied (Sentry Pro XFC) after completely drying Nala, she started scratching and rolling around as if something was eating her alive. We thought that it was killing fleas that we did not know that she had, since she spends most of her time inside the house and we keep her very clean.
The next morning, we continued to notice that Nala was acting very strange by hacking and scratching, we also noticed that she had stopped eating. She ran in our room and underneath the bed and when I reached for her, she bit me twice on my right hand. I finally was able to get her from under the bed, but I was dripping blood from the bed to her cage where she was placed. My wife then rushed me to the doctor’s office!
When we returned, I call the non-emergency number on the back of the box (1-800-224-7387) and they told me to give Nala a bath with Dawn dish detergent, she claimed that the Dawn will make her feel much better. We gave her a bath with the Dawn, rinsed and dried her off very well. We noticed that she was still acting strange by shaking in a convulsing like motion.
We called the emergency number on the back of the box (1-800-781-4738) about 10pm on 8/07/2008; Amber wrote down our complaint and gave us a case number to give to the vet. Nala is trying to rest, but she is still suffering with shivers. We will take her to the vet tomorrow morning.
I don’t know how a company can place something like this on the market. When we were at PetSmart, we heard two employees highly recommending this product to another lady. I wish we would have stuck with the Zodiac brand. I hope my dog survives this ordeal!
I have 13 week old pug puppies. I was looking for something cost effective, boy was I wong. I placed the correct dose on 3 male pugs and the last frontline I had on the female at 1230 am. Within 30 minutes the black males’ right eye was swollen shut, he kept rubbing it. I placed some eye drops in his eyes, thinking it was from his previous eye injury, but he just kept getting worse, tremors, difficulty breathing, scratching. I was ready to take him to the ER vet when the 3 other pug puppies walked into the kitchen rubbing their eyes and coughing. I immediately washed them off, placed them in the truck and drove the 45 miles to the ER vet like a crazy person. By the time we got to the vet all were drooling, trembling and dry heaving. All 4 ended up getting baths, charcoal, iv saline for the dehydration and benadryl. We left the vets office @ 530 am. Around 7pm Friday all were playing except the female who had the frontline but must have licked some of the sentry, she would not drink and her mouth was dry. When I tried to pick her up or touch her belly she would screach in pain. Great another trip to the vet I thought. I ended up giving her 60 mls of pedialyte every 2 hrs until she urinated and 1 jar of baby food to see if she would eat. She still yelped when we tried to pick her up, and her not having any bowl movement really started to worry me. About one hour after the baby food she had the hardest black stool from the charcoal, it looked like a rock. Needless to say she started to act like her old self again.
This adventure was $1200 and about 10 years off my life with the stress of thinking that I just killed all my puppies. I have started to tell everyone I know about this product and the real price of saving a buck.
If anyone does have litigation against this company feel free to contact me.
Hi Ulyesses & Bobbie,
I hope Nala is feeling better, my beagle Ariel had the shakes for awhile, I think they subsided after about a week. Just fyi though, I don’t think Zodiac is any better, I saw a few sites with the same kind of complaints as this forum. Also, I was told that if you dog has a reaction to one flea medication, they are bound to have a reaction to any other flea medication used and after this incident it could be even worse.
To Andrea,
I would definitely call the sentry hotline and tell them about your ordeal and get the papers to file for reimbursement of you vet bills. If you can look through some of the earlier posts from way up, people have confirmed that although it took a while, they eventually got reimbursed for their bills. Just need to get documentation or even a written letter from your vet. I hope your pugs feel better soon =)
I have checked into taking Sergeant’s to small
claims court but they are not registered as a
company in California. They are registered in
Nevada. I called the EPA and they said I was the first caller about Sentry Pro XFC but they
are aware of the active ingredient in the product. They were glad I called. PLEASE,
everyone call and tell them what happened to
your pets!! 800-858-7378
The same happened to my Lab and Border Collie last night. The same exact symtoms. I tried to save a few $$$ and darn near cost me my kids!
I have contacted a Class Action Firm and suggest you all do the same. I also contacted PETA and my US Senator and informed them of the problem and pasted the link to this website. Here is the link to the Class Action Firm. Please take a few minutes and complete the online form and submit it. It is not about getting money, but getting this posion off the market:
http://www.schneiderwallace.com/PPC%20pages/ClassActions.htm?gclid=CJKnsZm-i5UCFQgfswodHFh_rA
I also contacted the class action law firm. That is a great idea.
After using Sentry Pro xfc on my shi-pom this afternoon she is exhibiting the same symptoms as the other small breeds listed here. I have filled out the form for the class action law firm also. This stuff has to be taken off the market.
Wow I wish I would have seen this website before lastnight. I went to the local Pet Smart and purchased the product for our 3 dogs. Within about 3-5 hours all 3 were demonstrating all of the same behaviors as described. This stuff should not be allowed to be sold on the market. Once the behavior started I immediately went on line and was lead to this site and followed the bathing/tuna recommendations along with giving each of them some benadryl. It took a few hours but it seemed to help. All three are still twitching and biting but I hope the worst is over. For the record we have a Sheppard/Lab mix/and cocker. It doesn’t appear to be one individual type of breed or size on here. FDA/EPA where the hell are you?
I also just contacted the class action law firm. Please everyone sign up so we can put an end to this company being allowed to poison our dogs!!
After applying Sargeant’s flea/tick liquid to my 3yr old, German short-haired pointer mix 2 days ago back, within a few hrs he was vomiting non-stop, air-licking, gagging, choking, coughing, panting, extremely excitable, and insanely trying to itch his back. By 2am, when his pupils began to dilate (I am an RN), we took him to a 24hr emergency animal clinic, where they contacted animal poison control….gave him injections for nausea, a cortisone injection, and drew blood work. Our bill came to $419. We are OUTRAGED and plan to contact the company, the EPA, and maybe the Detroit local television stations. THESE PESTICIDES ARE TOXIC AND NEED TO BE YANKED OFF THE SHELVES. Would you apply this to your child? Thanks to listening to me. My Zach is fine today.
Thanks, Dan, for the info. I also contacted the attorneys for the class action suit.
I also wish I would have seen this website before applying this product to my Samantha. She is a border collie/sheperd mix. About 1 hour after we applied this SentryPro XFC she started foaming at the mouth and shaking like she was wet. Then she started drooling heavily. This is simply horrible that this product is still on the shelves. I for one plan on going to PetCo and giving them a piece of my mind for selling this crap. I immediately called the vet and the 800 hotline on the back of the box. She seems to be doing better. They told me the same as everyone else — wash with dishwashing liquid, tuna… she seems to be doing a lot better almost 30 minutes after the bath she seemed to be returning back to normal. Thank God she only had that stuff on her for just 2-3 hours. I also signed the class action suit. I am floored that this stuff is still on the market!
I also wish i would have found this web site. I have a 70lb, 19 month old Chow-Chow named Oliver. I bought this sentrypro XFC on August 16th from a Petsmart. I applied the product and within a half an hour he was running in circles, panting, and not being able to relax, I again was like the majority in thinking it was just the fleas saying goodbye. When it became 4-5-6 hours later and he’s pacing around the room like he wanted to get out of his skin, I put him in the shower. I watered him down and a white film started coming off. I used shampoo and rinsed and dried. He is now, only 15 minutes later resting and sleeping. I did call the EPA and I will call petsmart also. If they do not pull this item off the shelves I will not shop there again. Bt reading the previous remarks, I would do the same with Petco also.
It is now 2:00 in the morning and I was wondering why my dog can not sleep. He is just wimpering and he cant sit still. I am so glad that I decided to look online because every symptom that you describe has happened to my dog throughout the day. I am so suprised that they sell this crap. I also was trying to save a few bucks by using the cheap brand, and it was the worst mistake i made. I just finished bathing him and scrubbing off that crap with shampoo and already he is feeling better.
TO REPORT PET POISONINGS FROM FLEA AND TICK PRODUCTS
PLEASE FILL OUT FORM AND RETURN TO:
Amy Mysz
Environmental Health Scientist
U.S. Environmental Protection Agency
77 W. Jackson Blvd. LC-8J
Chicago, IL 60604
312-886-0224 (phone) // 312-353-4788 (fax)
mysz.amy@epa.gov
Information Absolutely Necessary for Reporting:
Your contact information (name, address, phone number):
Exact brand name and active ingredient(s) of the product:
(include any notation about the weight of the animal the product is intended for)
EPA Registration number:
Date(s) of incident:
Location of the incident (City, County, State):
Type of pet (cat, dog..):
Describe the pet’s symptoms:
The following information is very useful, but not absolutely necessary for reporting purposes:
Please Provide As Much Information As Possible.
What is the age and weight of the animal?
How much was applied to the animal?
To what part of the animal was it applied?
On what Date(s)?
What did the animal do after treatment? (play, go outside, rest…)
How soon after treatment did the symptoms appear?
What did you do? e.g. wash animal, call vet…
Was the pet taken to the emergency room?
When?
What was the veterinarian’s diagnosis? (any medical records?)
Were any tests run or samples taken?
What treatment was provided?
When was the animal released?
Under what conditions?
Describe any ongoing symptoms following the incident:
Does your pet spend most of its time indoors or outdoors?
Did the animal ever have any other medical conditions, symptoms or problems?
Where did you purchase the product?
Do you have any of the product left?
How much?
Is there a batch or lot number, or other company identifier on the package?
Was a 1-page consumer information brochure about using flea and tick products available at the location of purchase?
Are there other cats or dogs in the household?
Were they treated also?
When and with what product(s)?
Did they play together?
Did the animal come in contact with other pets in the house or neighborhood?
Has this product ever been used on the pet before?
When/How long ago? How many times?
Any reactions in the past?
Have any similar products ever been used before?
Which one(s)– name and EPA registration number, if known?
How much was applied? When? How many times?
On what part of the animal?
Any reactions?
Was this incident reported directly to any government agency or to the company that makes the product?
With whom did you speak?
How did (s)he respond?
Have you been in contact with anyone else at the U.S EPA?
Who?
Thank You!
I just spoke with Amy Mysz (mysz.amy@epa.gov)
312-886-0224 She is getting some calls from
concerned pet owners about Sentry Pro XFC. I
encourage you to call and/or email and give her
the specifics of your situation. She informed me that Hartz was having a problem with one of
their products and it was pulled from the
shelves. Let’s keep this going!
I just gave sentrypro to my 2 IG’s. WIthin an hour one of my dogs started foaming at the mouth and threw up.
She woudln’t eat and kept trying to hide. I bathed the rest of the stuff off them. But the one was still acting restlesss and excessive water was coming from her nose and mouth.
Luckily it the vet still had hours and I took her there immediately.
SHe said exactly what you said. FRONTLINE from a vet ONLY. EVER.
SHe was given IV of steroids and right now she fell asleep. My vet gave me the Animal ER # just in case. what a stupid thing to do, could have costed my dog her life.
I even got a bot at the end of my tongue and when i drink anyliquids it feels as if i burned it.
I USED SENTRY PRO XFC ON MY LITTLE ARTHUR. HE IS A LAPSO APSO 9 YEARS OLD. I DIDNT NOTICE ANYTHING FOR ABOUT 3 HOURS. THAN HE STARTED TO BECOME RESTLESS, AND KEPT SHAKING HIS HEAD. LICKING EVERYTHING IS SITE. HE WAS REALLY WEIRD. MY DAUGHTER HAD ALREADY TOLD ME ABOUT ANOTHER FLEA AND TICK STUFF THAT HAD BAD REACTION TO PETS. I LOOKIN UP ON THE INTERNET AND FOUND THIS WEB SITE. THANK GOD I DID. CAUSE ARTHUR GOT WORSE. I BATHE ARTHUR RIGHT AWAY. AND WENT BACK ON THE SITE AND READ MORE THAT IS WHEN I SEEN DAWN SOAP AND WENT AND GAVE HIM ANOTHER BATH AND TUNA. HE WAS REAL BAD ALL NITE JUMPING AND NO SLEEP. HE SEEMS BETTER TODAY. GAVE HIM THE BENADRAL AND FEED HIM. HE SEEMS JUST TIRED. BUT I DONT KNOW YET. IF I SHOULD TAKE HIM TO VET OR NOT. THANKS GERRI
I have two dogs, 2yr old boxer(Kayla) and 9 yr old golden retriever(Sadie), both are fairly big dogs(over 60lbs)… and my golden had the first symptoms of hacking like something was caught in her throat- about 1 hour after application. Then the boxer started drooling unbelievable amounts. They boths were trying to throw up and wanted to go out and eat grass etc. Some other symptoms were restlessness and the golden even got stumbly like she was drunk and shaking. I let them go out at first and then started to think it was the sentry stuff. i’ve used front line and even crap you buy from the grocery store and never have seen these reactions. I looked it up here and saw all this wonderful advice- I wish I’d seen this before I’d bought the crap. I’m glad my girls showed signs early (so I could deal with it) and am hoping it will subside. I’ve bathed them twice, put aloe on their fur, gave them tuna water and benedryl. They are both fairly restful right now (5 hours later), so I hope that the worst is over and that I got it off before it set in too bad. I wrote an e-mail on the sentry web site about my exp. This is definetly poison and should be taken off the market. I bought at Petco and had actually never seen this product before (first indication I shouldn’t buy it)- they were actually out of frontline. I also have a two month old baby and my husband is out of town – so it’s not something I really had time to deal with and I really felt terrible for these poor doggies to go through such a bad reaction.
Thanks to the original poster for this and I do hope with everyone’s efforts it can be pulled.
we have 4 dogs, 3 of which got sentry pro, a 2 year old chihuahua(moffitt), a 4 year old german sheperd (sassy), and a 7 month old cocker spaniel (cesar), i applied the sentry pro as the directions told me on friday night, i like others did not research the product, i just saw it was cheaper, and with 4 dogs it caught my eye. after applying the sentery pro to them, they were still itching, we thought it was just the flea bites and it would go away.cesar just lay around and didnt act normal,sassy did the same, moffitt stayed under the bed for 2 days, moffitt and cesar are always running after one another, but we were babysitting our niece so we thought that they were just jealous,on saturday cesar got sick all over our bed, we still didnt think anything, hes a puppy he is always eating stuff off the floor. sassy kept running around shaking as if she was wet, on sunday night moffitt finally came out from under the bed and i noticed she was losing her fur and shaking her head like she had something in her ears and they were all still itching, so my husband did some research and we found this site, we immediatly gave them all baths, they are still a lil itchy and moffitt still runs around and then stops to itch like she has something bitting her.we got lucky that our older dog patrick who is a nine year old husky didnt get the sentry pro because he was gone for the weekend, im still a little worried but they are all eating and drinking like normal and are all back to their normal selfs, but i still believe something should be done to get this stuff off the shelves. what does it take for them to realize this is poisioning dogs not helping them.
i am so happy/terrified i came across this. my roommate put this brand of flea stuff on our pug, and he’s now foaming at the mouth? she put it all the way down to his tail (i don’t think she read the directions) and yeah, he’s definitely foaming at the mouth? i googled this brand and came across this story, i’m glad i did and i’m going to give him a bath now and call the vet
PLEASE EVERYONE SHOULD KNOW: to wash your dogs at least once a day for 3-4 days in dish detergent. (thats what the hotline rec.)Sentrypro is really oily. It won’t come out in 1 bath. ALSO get vitamin E oil in a bootle and rub on the dog and in the ears for itching 2-3 x a day until it stops. ENCOURAGE to drink water that will stop the foaming and drooling in time. What a horrible product.
My Story started on 8-24-08 with my two Pugs (Lili 11yrs and Titus 7yrs old), My poison was Sergeants gold flea and tick squeeze-on from Walmart! Had all the symptoms as mentioned above! Yet, I didn’t look on the web so I washed off the ointment with more Flea Soap!
Went to the doctors, got two shots each (Diphenhydramine 50mg/ml & Dexametasone 2mg/ml and continued with Benadryl 2 times a day.
Felt horrible we still didn’t sleep for 3 nights straight! Even after the shots we had the side effects…twitching & itching…
Wrapped both Pugs in Ice Packs to stop the itching and dipped dish towels in ice water to wrap around them. On the third day, had to take Lili back to the doctor because she had rapid breathing and she couldn’t lay down. She just sat up and was unable to stop rapid breathing she was physically exhausted. Doctor gave her Temaril-P to calm her down and take care of the inflamation that was causing her to gasp for air. Now it is 09-01-08, Titus is doing fine, still twitching occasionally and Lili is still breathing heavy and is not herself yet. Going to be hopeful that by next weekend she will be back to her normal self! Go Glad for this website, have been trying to let go of the guilt…. Now I know it is the product! it is evident! Will take action… Lili has suffered so much because of Sergeants.
Finding more poisonings on other sites!!!
There is definitely a connection between the sergeants gold bought at Wal Mart and the SentryPro XFC from Pets Mart. Know they are made both by Sergeants…. The must be the same product packaged under different labels.
http://www.hartzvictims.org/2008/01/28/danger-sergeants-gold-flea-and-tick-squeeze-on-2/#comment-974
http://www.dealcatcher.com/forums/m_497932/tm.htm
This is unbelievable that we all are suffering and Sergeants continues to sell this poison.
9/1/08 i went to petsmart to purchase front line and the vet was closed and my bella needed something and i saw this product seeing that sergeants name on this i figured it was a good product, but my Bella and i went on a walk and then the problems started she was walking back an forth restless i gave her a benadryl at 12:00am at 2:00 am she was having ceasers and vomiting and licking air really restless and her mouth was foaming. i was scared and upset i tried to make her comfortable as possible but it did not work i carried her to the vet where they bathed her in dawn dishwashing det. and gave her an injection for nausea and upset stomach. for a $20.00 product it turned out to be a $304.56 vet bill and i hope to see my bella back to old self again. PLEASE TAKE THIS OFF OF THE SHELF before some other sweet dog pays for it with it’s life ,
Have any of your dog’s gotten scabs after having all of these problems? We had the same reaction with our dog. We took him to the vet hospital at 1 in the morning. It has been a week and he now has scabs along his back. We will be back to the vet tomorrow. I will add this to the receipts I am sending Sergeants.
My husband just bought SentryPro XFC from Pets Mart this afternoon and at 8PM tonight we applied it. Raven is a 70 lb, 1 yr old puppy and I sure hope that we have not hurt our dog. After reading most all of these problems how can a pet store sell this product if there is at all the possibility of hurting an animal. At 8:30PM my husband and I were outside washing this stuff off. I am so very glad that I found this information out so quickly looking for a place to buy it cheaper. It is not a seller on petmeds.com so I got a little worried and started digging deeper. Out of the ones that I read, I’m glad your pets are doing better and hopefully I got rid of it soon enough. Thanks again for all the post and I’ll be passing this info on to more pet owners that I know.
Our family just went through this horror two nights ago…. Our daughter visited us for the week and we decided to use Sergeant’s Gold flea and tick for dogs on our 4 dogs. After our daughter left for her home that evening, our smallest dog began to have “sniffles” and itching. By 2 AM the next morning, we took him to the emergency vet. Luckily I only used half the dose on our small fella. It probably saved his life. After 3 baths using dial (to cut the oil and get the “poison” off him) and holding him to comfort him, he is finally getting better. Our daughter, not knowing what happened to us, found her terrier foaming at the mouth and struggling to breathe at 3 AM. She went to the Emergency Vet in her city and they knew immediately what it was when told about the flea drops. They put her “baby” on IVs and gave her injections to prevent seizures…that is how sick her Honey was. That vet told her they had seen 6 cases in recent weeks from these drops. We had no idea they were so toxic!! We have over $450 in vet bills. I called EPA and Sergeant’s Pet Products. They took reports. Sergeant’s told me to send them “the left over product, box and receipt” and they would reimburse us purchase price. I said “NO” that I would send photo copies since I am going to take steps to file class action suit. No more pets should suffer from this! Also, Sergeant’s rep said they would “consider our vet bills”. Last year a huge pet food recall was done over approx. 10 dogs dying and 15 getting sick. This is far greater in deaths and harm. Please keep an eye open…I will try to keep you informed about the class action suit. Something MUST be done to stop the toxic poisoning of our loved pets. Also, don’t give up your original product to the company for a petty reimbursement. It is the only proof you have that your pet was poisoned by their product. Send copies. They seem to know we “won’t do anything other than report it”. Well, it’s time to stop it. Sorry for my long statement…but I’m furious that we trusted these companies (and the EPA and FDA) to keep our family (including our pets) safe from toxins like this. Guess Big Companie’ s money and influence still means more to our Gov’t than protecting us.
Unfortunately I used Sentry-poison on my two westies yesterday and they had the same side effects that others have mentioned including muscle twitching,sensitivity to sound and touch,vomiting. I noticed Lou Lou and Adele acting bizarre by pacing back and forth throughout the night and whining so I decided about 3:00 am that I look up side effects of Sentry. I am thankful that I saw everyone’s responses and it helped me confirm that it was this horrible flea medication. I gave them a bath and they seem to be doing better and are finally able to sleep and eat and drink. I also had a reaction to this medication due to accidentally getting some on my hands and experienced a severe headache and some nausea the same day and this continued until late today. I researched that one of the active ingredients is Methoprene which causes this side effect in humans. I am so frustrated that Petco is still pushing this product and that people had experienced this a year ago and it is still on the market! I have complained to Seargeants Consumer Response, Petco and the EPA for continuing to allow this product to be considered safe. This product is nuerotoxic!
I’m so frustrated!! EXACT same symptoms for our dog Wags. He is two weeks past application and we still have yet to see the old Wags back. He licked the air or floor, shook himself like he was wet, whined and scratched incessently. He’s still acting miserable. He’s eating and drinking ok. Today he has diherrea and vomited 3 times. I can only assume it’s the lingering affects of the Sentry Pro XFC. I feel horrible. I’m telling EVERYONE I know that this product puts pets at risk.
My dog is having problems too. She just threw up 7 times in the past 3 hours, mostly just water and until I washed the Sentry garbage off of her she was foaming at the mouth and kept licking the air. She is having trouble laying still so, I might try to give her some benadryl. I feel so bad for my little Daphne. I am defiantly writing Sergeants to complain.
My Pug Daisy has had the same reactions as many of the others. Pacing, vomiting, labored breathing, licking, drooling. I gave her a bath and washed the product off her sholder blades. She is sleeping now and seems a bit more herself but when a dog refuses a treat there is something not right!
I tried to explain to her I was only tring to keep the pesky fleas off her. I think she forgives me but said “never use that stuff again DAD”!
hi,
i bought the sentry pro xfc yesterday and putted it on both of my dogs. One is a 10 year old golden retriever female wich was almost ok with it and the other one is a one year old pitbull, wich was getting the same symptoms like your dogs got it….he lost water out from his mouth, he started shaking, beeing nervous around one hour later.
I am so glad, that i found this page cause i knew what to do…i showered both of them twice and he stoped loosing water from his mouth.
The lady on the hotline told my husband to mix some water with milk or tuna water and let them drink it.
I knew from my vet, that you should never give milk to a dog, but we did what the lady said.
Now, the next morning they are ok, but the pitbull who was drinking all the water milk farted as hell.
I am glad i took the sentry pro poison off quickly through you all.
I wanna go later to the petsmart with a copy from that page and talk to the store manager….we will see, what he or she answers me.
Sorry when my english is not that well, but i am from germany and its not my motherlanguage.
This has been on the News!!!
http://wkytarchives.com/watch?v=3499
Hi,
My name is Julie and I am an online community relations liaison representing Sergeant’s. I am responding to these postings today on behalf of Sergeant’s. I first want to say how very sorry I am to read about the experiences you all have been through and want to address some of the concerns and issues I am seeing.
We know that there are cases where a pet does not handle the formula well, even if you have followed the label directions 100% accurately. This is the same with any product. We know that just like with many medications for humans, nothing can be 100% free of reaction or extreme sensitivity. What is okay for one person to use may not be okay for the next. As you know, this is the same for all other species as well, including dogs. Of course, we would love to see all dogs receive only positive reactions when using a flea and tick control product, that is why we have developed a thorough investigation process to help us gather as much information as possible and be better able to determine all of the circumstances surrounding each event. Sergeant’s is always striving to improve our products. No brand that offers a flea and tick medication has been able to claim their product causes zero negative reaction to all pets. Published studies indicate Sergeant’s ingredients pose a lesser risk than some of the competing products on the market. Sergeant’s can promise that an investigation into your case does and will take place if you contact our consumer affairs division. This is why we urge families call 800-224-7387 — so we can make sure your dog is receiving the proper care. If care is needed and the misfortune is due directly to our product, we do and will take responsibility and reimburse owners for any costs they may have accrued. That is a promise.
On the other side of the spectrum, I also must address an ongoing concern of ours. Suzanne, you mention in your posting (# 210) how upsetting it is to see an animal suffer because their owners “failed to read the instructions before applying a pesticide to your pet” and the importance of taking the precautions necessary and getting to the problem, if one occurs, when it occurs. This brings up a resource I want everyone on this forum to be aware of, even if you have followed labels carefully. Sergeant’s has expanded their “Look at the Label” campaign. This is a comprehensive website, including video instructions from a veterinarian that will provide the necessary information to all pet owners who decide to use a flea and tick preventative formula. Many of dog owners are often unsure of how to apply, what to do during application and how to keep their pets safe after application. Sergeant’s created “Look at the Label”, specifically for the purpose of helping consumers better understand the recommended use and application of F & T medications. You can visit the site at http://www.lookatthelabel.com to learn more.
We understand, to some, pointing to a website may not seem like the ideal answer to these postings. What you must keep in mind is that we receive questions about use and application from customers calling us before, during and after application. “Look at the Label” is here for pet owners that may have questions before, during and after application, or that just want to be sure they understand the use and application recommendations. It has been our hope that this resource is being used and shared with friends and family members that use flea and tick medication on their dogs so that pets are happy and healthy and calls we receive about errors are eliminated.
Please understand that Sergeant’s wants to be sure we are doing everything we can to minimize preventable incidents due to misapplication and after application errors seen. This means always applying the correct weight class for your animal. If your dog is 6 pounds, then he or she is not meant to use this product. This product is only intended for dogs over 9 pounds. It should also never be self-dosed. Cutting the dosage in half does not then make the product safe for a 6 lb dog. Like I mentioned, we want to see the number of after application errors minimized as well — meaning always keep animals separated from one another. This will cut down the number of reactions we all see. If you have more than one animal, you need to completely separate them from one another for at least 24-hours. Never put them to sleep in the same area or pen after application and never let them play with one another for 24 hours after application either. These practices almost always lead to accidental ingestion of the product and will leave your dog or animal very, very sick. Accidental ingestion is something we hear about too often and we want to arm consumers with information to prevent such an occurrence. This is why we are proactive in speaking with our customers and hearing about their experiences.
Finally, Sergeant’s is working with the EPA to address some of your concerns with the packaging. We want to see that the label clearly states the importance of separating your pets from one another after use to eliminate ingestion of the product. This is something that’s currently happening. We thank you for your feedback and want you to know we do take all feedback seriously. We are now taking the necessary steps needed to better our packaging and warnings for your pets.
Again, we’re very sorry to hear about every single incident we’ve read on this forum. For those of you that have followed directions and labels carefully and for those of you that may not have been aware of certain practices and precautions, please know we want to hear from each one of you personally. If you have not done so already, please call the 24-hour hotline at 800-224-7387. We will take each case and give it the personal care it deserves.
All the best to you and your pets,
Julie and The Sergeant’s Team
Hello Julie,
Thank you for posting this on behalf of Sergeant’s. As you have read, there have been a lot of sad and angry voices regarding SentryPro XFC and allergic reactions/dosing problems associated with the product.
As you stated, not every medication will interact well with every animal: dog, cat, human, etc. I also understand that accidents happen, and people may not fully read the directions. Pets may also co-mingle and potentially exacerbate an incident.
However, I did follow the directions to the letter. In stark contrast, I have used (and went back to using) FrontLine on the same dogs in the same environment without incident.
Why did it take Sergeant’s over sixteen months to issue some sort of statement about this? This article has been the #1 Google result for “sentrypro xfc” for several months. This site has been mentioned on the Consumerist and several pet forums on the Web. Why the delay? Was it the class action lawsuit that was posted about earlier in this thread?
Admitting that there was a problem earlier would have kept a LOT of people from feeling alienated and alone.
Thank you for posting to Gibberish. I hope that the problems with SentryPro XFC are resolved and that everyone is satisfied with the outcome.
Sixteen months after the initial posting and they decide to weigh in. Could we have finally caught their attention? I say lets keep it up!
Thank you for writing the repsonse to the Seargents Representative.
Ludicrious as insulting that she would assume [we] all followed the “scant” instructions improperly.
I barely put the required dose on each of my dogs and got the same results as everyone else here.
In fact, when I went to the vet she told me that those products are not FDA approved. They are only concerned that they are not harmful to drinking water and birds eggs.
That should say something right there.
I’m sure noone of the 350+ pet owners don’t fall for that “blanket” explanation and apology.
If Seargents cared and saw a common thread amongst those WHO ACTUALLY found this web site and complained, they w/ have pulled it immeditaley and done more testing, revised whatever or used different ingredients instead of nicely saying, Sorry but it was applied incorrectly, or sometimes pets react differently. COME ON! I’d bet my kidney she woudln’t put it on her pet.
thanx
molly
she is crazy to think everyone here has not followed the directions. we did exactly as the package says, and they still got sick, and as for separating them for atleast 24 hours is insane, why separate them, our dogs were sick right after application, there was no time to separate them. another thing, yeah not every dog is the same, but to say that 3 dogs in the same household had the same reaction, because not all dogs are the same is ridiculous. they are trying to cover up the wrong they are doing and sugar coat all the sicknesses and deaths.i dont think we should give up, just keep at them even more now.
I purchased SP XFC on 16SEP08 and applied it to my dog Lexi before bed hoping she would go to sleep and let it do its thing. 6 hours later I was awakened by her literally freaking out. I automatically assumed it was the SP XFC and washed it off immediately. About 2 hours later she calmed down somewhat but now has trouble sleeping and will not let us out of her sight without freaking out.
The Sergeant representative seemed to suggest that the dogs in these complaints ingested the medication due to owners’ negligence either by not reading instructions or by keeping two animals together after being treated with a topical ointment. I follow directions for pet medications as if it were for my kids and since Lexi is a pug and I do not own any other animals it is impossible for her to have licked the medication off the area to which it was applied.
The one suggestion I could make, seeing as this is more than just a random allergic reaction, is for each of us to do our part and file a complaint with the FDA. Until they pull the product, this site will continue to attract the attention of future SP XFC buyers.
Nice try, Julie–too little, too late. And one more thing–you quoted, “…we will take responsibility and reimburse owners for any costs they may have accrued. That’s a promise.” My vet bills were nearly $700 after
I applied your product on my dog. Your review
committee offered $266 with the stipulation that I would never say or write anything disparaging about Sergeant’s again. What kind
of promise is that?!
The Sergeants company is full of CRAP!!!! The products they sell are poison.
Almost 6 months worth of posts and still this horrible product sits on the shelf at Petsmart? I will NEVER shop there again. If anyone is doing anything to get this info out, please let me know as I will help spread the word. My dog has been sick all night. Shame on them!!! I am adding this info as a tag to ALL my future emails, business and personal. Please everyone, do likewise and get the word out!
Well crap .. I just applied it to both of my dogs and then separated them. I hope I don’t have a problem. I’ll let you know.
You know what .. I just bathed both of my dogs. I’m not taking any chances. I’ll be going for a refund tomorrow. These dogs are like our kids … would anyone expect anything less?
I had the same issue. I have 2 large dogs and followed the directions exactly. One of my dogs began to get very ill with in a day or two. I deduced that it was the Sentry Pro on my own and gave them baths, double baths, and rinsed the heck out of them. It seems this has helped but I cant be sure yet. I wish I would have seenthis prior to purchasing the product but then, why would I? I assume (not any more) that it is safe if its being sold at Petsmart for this purpose. Witht he amount of comoplaints and issues you would thiink the company would pull the product until they can reformulate it to be safer. They want science? All they have to do is look here for real world results. They better hope my pet gets better and not worse or they will have yet aanother law suit to deal with.
Finally, does anyone know of any other thing I should be doing other then washing it off them?
Please View this TV News Report on Sergeant Gold Reactions we want the News Station to know how many people are suffering because of Sergeant’s poisoning our loved ones!
http://wkytarchives.com/watch?v=3499
Last week there were only 70 views, today there has been over 200 views…. How many of us have to experience the Sergeant Gold cruelity for the sake of Sergeant President’s financial profit? When will one more bad reaction be enough? Julie W how can you stand reading these listings for your job (purpose in life)?
Lorraine a forever Sergeant Sufferer
BTW as a followup to my first post (#348) my dog is getting better but in the area where I applied the poision (Sentrypro XFC), he lost all his hair and has what looks like 2 chemical burns on his shoulders. I am keeping them clean and putting Neosporin on them and it seems it is helping. It upsets me when I think that *I* did this to him. this wonderful dog that I rescued from the grips of hell when he was a pup and have loved for 12 years. I plan on writing to Petsmart and Petco and telling them to open their eyes (I will point them here) and learn the truth. this product should be pulled and they should be ashamed to sell it. I have taken pictures and documented this whole ordeal, maybe that will get their attention (think lawsuit). If you all really want to stop Sergeant’s then you should also write both of them. If they pull their product Sergeant will pay attention then. Hit them in the pocket book.I am also starting an email chain that I am going to blast out to as many email addresses as I can find and tell everyone what happened and ask them to pass it along. Almost everyone has or has had a dog and will pass it along. Hopefully, it will multiply exponentially and be one of those internet emails you still get 10 years later. That will fix them good.
Wow. Talk about the most horrific night I’ve had as a dog-owner.
My wife and I, are taking care of her parent’s Dog, a Dauschund, and we find he has fleas. So, doing what we think is the responsible thing, I head off to PetCo and end up buying a package of Sentry Pro XFC, after comparing what each product offered in terms of “protection and features.”
What a mistake.
We woke up in the middle of the night to our guest whining, and continually shaking his head as if he were wet. I go into the bathroom where his bed is and the floor is drenched. not in urine, but in spittle…his temperature is off the charts and the skin all over his body is a bright shade of bloodshot pink. He’s broke several blood vessels in his ears from the constant shaking of his head.
I immediately take him to the shower and stay with him for 3 hours after watching this god-forsaken misnomer of a drug off him. He constantly shivers and continues to scratch himself, unable to to get comfortable and constantly shaking his head and drooling uncontrollably (the way a dog sweats).
Having been a vet’s assistant may years ago, I’m appalled not only to find that the company that makes the drug KNOWS about this problem, but FURIOUS over the gross negligence they’ve displayed by not even indicating that there is a risk that the product could seriously harm or kill your pet.
And yes, I did get the right package for the dog, “9-20 lbs” it said on the package.
If this was a human drug, a 1% reaction rate like this would get the drug pulled so fast your head would spin.
I’m only thankful that I knew what to do to get the drug out of his system as fast as possible.
I will be going back to PetCo and screaming at the manager about selling a product that can put a dog in a life threatening condition.
I AM going to call Seargents and read their people the riot act.
And if there is a class action suit, you better believe I’ll partake in that too.
I found this site last night after he finally got comfortable enough to sleep, and I must say that Seargent’s response is total BS and is most definitely the direct result of fear of getting the living crap sued out of them.
I hope it happens.
Any company that would willfully continue to sell a product that causes adverse cardio-pulmonary reactions is at the very least grossly neglegent, and at the worst, CRIMINAL.
Rick in California
I too purchased SentryPro XFC for my Pomeranian. She ran around the house biting and scratching and whining. It was like the flea drops were burning her skin. After 2 hours of this I gave her a bath expecting her to be better the following day. Unfortunately she was only slightly better and it wasn’t until the next day (2 days after applying the drops) that she was able to calm down and go to sleep.
Rick in California–check out what Dan S. says
in #307 & #317. Pls. contact the EPA and submit
a class-action suit form on-line. Thx!
Just logged a complaint with the Consumer Affairs Site!!!
I wasn’t the first! Please log a complaint so that they will take action for us!
http://www.consumeraffairs.com/pets/sergeants.html
We need to let them know this is happening every day and how awful this experience feels!
We need their help to get this product off the shelves! Every day there is another person like you and me that will experience the horror of watching our loved one suffer. Please take the time to log a complaint.
Sergeant is knowingly causing Cruelity to Animals and I am almost at my limit watching them.
A Sergeant’s Sufferer for Life
Once again, we at Sergeant’s would like to extend our sincerest apologies to everyone who has had a negative experience with any of our Sergeant’s products. We appreciate everyone’s responses and feedback and want you to know we do take your concerns and stories extremely seriously – that should never be questioned.
Please be assured that this product is in fact EPA approved. In addition, we are in no way assuming every single person on this forum did not follow the directions properly. We simply want to see the numbers of misuse drop, as we do receive far too many such occurrences. For this reason, we wanted to provide all of our customers with an online resource in hopes that those number of cases can go down.
We do not market products that we would not use on our own pets. You should know that everyone at Sergeant’s loves their pets dearly as well and yes, Sergeant’s employees are using this product on their pets. When you look at a blog and see responses like these, you could get the impression that everyone is having those same exact experiences, but that is simply not the case. Millions of dogs are treated with this product every year without any negative reaction. Of course, this does not discount how upsetting it is if your pet has had a reaction and Sergeant’s has been working to find an answer to why some pets have reacted negatively.
What we can tell you is that there are differences in the physiology of dogs’ skin and we believe that those variances may play a role in this process. Of course, we would like to have products that no pets can ever have a reaction to. Unfortunately, no one has ever been able to develop such a product for pets or humans, for that matter. What we can promise is that we will continue to work to get as close to that goal as possible for all Sergeant’s products.
We wanted to reach out and let you know that all of these concerns are being listened to at the highest level here at Sergeant’s. We do want to state that we are the only company right now that is out here on the forums and blogs interacting, reading and listening. We are active because we do care and it is very disheartening and upsetting to hear these stories.
We’re very sorry for those that have had a negative reaction. Know that Sergeant’s does work closely with the EPA and places these concerns at highest of priorities. We really want to hear from each of you personally — please call the hotline at 800-224-7387 so we can properly follow-up with each one of your concerns.
Thank You,
The Sergeant’s Team
Julie…this is just one website that people are posting on. Just because something is EPA certified means really little this day and age. FDA has certified many items and approved many items imported from China that had to be pulled in the last 3 years too. Everyone knows that goverment regulation is so lax this day and age. Please save us your “politically correct” and patronizing corporate retoric. I have 3 dogs and have used products for years. I have NEVER had a problem until I used this product and ALL 3 had severe reactions even though they were not in contact with each other. Even Amy at the EPA told me when I filed my complaint she read this link I sent to her from this site and agreed, this is really an “unusally and alarming large number of reactions.” If your company had any compassion at all it would set aside the bottom line for once and realize that there is a problem with this medication and the 2 active ingredients used. You think it is coincidence that Frontline stopped using these ingredients years ago? I really wonder how you people sleep at night. Oh thats right, we are only talking about dogs and cats…aren’t we? I am not done fighting this and I will continue to fight and protest until this product is pulled off the shelves even including local and any nat’l media news attention I can get to this attention. If you are not humane enough to see or care about the problem…many of us are in here.
I have contacted John Stossel of ABC’s 20/20 program and sent him details of our nightmare using this poison and the link to this site. I would advise you all to do the same. It is obvious Sergants has no desire to do what is right and we will need the major media to assist us in getting this product off the shelf. His email address is: JohnStossel@abcnews.com
I had the same problems with my 85lbs doberman. My question is, if PETA is soo concerned with the health, care, and treatment of animals, then why haven’t they done anything about this criminal practice of openly selling FLEA AND TICK POISON on the open market. I think they do some good things for animals but sometimes worry too much about making the news then they do about making a difference. Hopefully they step up to the plate on this issue. I am happy most of your dogs have recovered fully from the reaction but do we know how much damage may have been done to our pets long term. Will we ever know? Thank all of you for your replies and for your efforts.
I, also, have emailed John Stossell and urged him to bring this corporate poison and lack of immediate interes of the FDA out in the sunlight. I urge anyone who experience this to do the same. Actually, I am attempting to find legal counsel to perhaps form a class action suit to get some action. Wanta join?
I just contacted PETA and advised them of SENTRY PRO XFC. I am awaiting their response. I am curious to see if they are going to put as much effort in this matter as they do other more “High Profile” matters. The fact is this is just as important as all others. Unsuspecting buyers are capable of buying FLEA AND TICK POISON for their dogs at large chain stores capable of reaching millions of consumers. As for you, Marina Gill, I would be interested in contributing to your cause. Just let me know if there is anything I can do.
@Ryan H
Unfortunately PETA’s agenda is focused on stopping people having pets in the first place, so all they may do with this issue is spin it to show that humans cannot look after their pets…
I would not want this comment to derail this very important thread about Sergeant’s gross negligence with it’s Sentrypro XFC product. If you want to complain about my opinion, please comment here:
I, too, have contacted John Stossel@abcnews.com.
Our dog Ronnie is a 7 month old, 15lb Cockapoo. Yesterday at PetValue my husband went to purchase Frontline, which we have been using for 3 months now. He spoke to an employee there, who advised him that SENTRY PRO XFC was even better because it killed fleas faster, as well as larvae and flea eggs, AND it was cheaper! He purchased the 9-20lb dosage. At 6:30 in the evening, October 6th, we applied the medication EXACTLY as the directions stated. He started itching almost immediately and couldn’t sit still. We didn’t realize at first that there was a problem. At approximately 9:00pm Ronnie began throwing up and foaming at the mouth. He was very hyper and ran around to each room looking for places to vomit. After throwing up for 20 minutes we threw him in the shower just to rinse him off in water, without shampoo. This didn’t help; he threw up again, continued foaming at the mouth, and now began shaking. He was no longer hyper, just very weak and shaky. We called our local 24 hour pet clinic who advised us to wash him again with shampoo this time, and to bring him in if the symptoms continue. By midnight, he hadn’t stopped foaming at the mouth and shaking, and I had read all of the poor reviews from this website of people with the SAME symptoms with their dogs. There are many more reviews, and many more fatalities on other websites. I called the hotline for sentrypro and was advised to wash him a 3rd time, with dawn dish washing detergent and to add tuna juice to his water. We did that, however, it wasn’t as big of a miracle as I had hoped. He was still shaking, and foaming at the mouth. By 2:00 am he had finally fallen asleep. This morning he woke up and seems ok. It is such a shame to have to go through this with a puppy, when so many have suffered in the same exact way before.
So i have done the following:
I have contacted the company with my complaints, they asked me for all my samples, I will not be sending them the only proof i have of what happened.
I have contacted petvalue, and will be meeting with the manager tonight.
I have not been able to contact anyone who can do anything abuot it at petco.
I have emailed CNN.
I will be contacting abc, cw11 (call howard)
I dont kno what else I can do, but I cant let it go untill they take it off the market.
I will be emailing all of the other people as suggested here. If it had not been for this website last night, i would not have been able to help ronnie the way that we did.
If anyone needs my help for anything they plan to do in regards to this Sentry Pro, my husband and I will be more than willing to help.
mdorotov@hotmail.com
just quick update
The manager from petvalue was very cooperative and guided me in the right direction to speak with people who would be able to make decisions about this product.
They are offering a full refund, and seem very concerned, as this is a new product for them.
All I can say right now is…..
LOOK OUT Sergeant’s HERE IT COMES!
I hope you have good lawyers.
Everyone here who has an interest in this….stay tuned
Thank you all around 8pm I used the SentryProXFC on my 2year old “baby” Rottweiler Jude. within 15 minutes he began to throw up a white film and running around drooling excessively and he couldn’t drink water he tried but kept shaking his head as if he had a funny taste in his mouth. My last straw was his wimpering all I could do was sit with him and cry. Then I found this web site and found out other people having the same problems. I read all the suggestion and I too file a class action suite thanks(Dan S #307). I will call PETA and anyone else who wll listen. our pets are not just “pets” there part of the family and at times make you smile when no one else can. Thank you all and I am thankful there were no fatality.May all your “little family members” be forever blessed.
Lynne B
Julie (#355)
You have to be kidding me, right?
*EPA* approved? that means little, if anything at all. EPA regulates HAZARDOUS MATERIALS, hand has NOTHING to do with the determination as to if a material is safe for topical use. And even if you misconstrued approval by the EPA as a “passing grade” for exposure, it would only be to humans, not dogs.
So, thanks for getting it approved by the EPA. It’s good to know that it’s not TOXIC WASTE. >snicker<
Mojito.Rick
I used the SentryPro XFC on my miniature dashaund last night after noticing fleas on his coat. I purchased it from a local pet store. Shortly after I put the recommended dose on for his size, he began acting very strange,jumping around like something was biting him, he could not get comfortable to go to sleep, he was shaking his head and ears constantly…..he began itching worse than he had been due to the fleas and when he walked, he kept kicking his right back leg out like something was on his foot. I put him in his crate in an attempt to calm him…..he began dry heaving and wretching at that point…..poor little guy. I immediately let him out and tried to comfort him. I wasn’t sure what was happening or if maybe the smell of the medication was bothering him…..
After a very long restless night, I waited until morning and looked up the product on the internet. OH MY GOSH! If I would have know then what I know now, I would have never used this product. I basically poisoned my poor little helpless dog without knowing. THERE IS ABSOLUTELY NO REASON THIS PRODUCT OR OTHERS LIKE IT SHOULD BE ON THE MARKET!!!!! WHAT THE HECK! I am furious! I immediately gave him a bath today. I’m afraid the medication has already soaked into his system though and there is nothing I can do about it now… it seems like the medication was water repelant too and I couldn’t seem to get the shampoo to suds up in that area. I continued to rinse and rinse him with large amounts of warm water and even used an antibacterial soap hoping it would penetrate the skin better than the dog shampoo.
I AM SO MAD over this! I’m going to the pet store where I bought the medication tonight and demand my money back and I’m also printing this web page of over 300 negative comments to give to them and ask that they take it off the shelf! The company will also be getting a letter from me. All I can say is that my dog better be alright after this…….As most of you do, I love my pets like they are my children and feel terrible about doing this to him. I also have a lab and a shitzu….thank goodness I didn’t put any on them.
We just had an allergic reaction with our Pug from this stuff. I can kick myself for not getting Frontline! I just gave him another bath and he is seeming to calm down from the craziness of this junk on his skin. Pisses me off too!!! I hope your pups are fine. I didn’t read the date of your Post. Molly :)
My dog seems to be doing better after I bathed him yesterday; however he was still very restless last night….itching and jerking around occasionally and now he’s nawing on his back right foot….weird. He’s perky though and seems to be eating and drinking fine at this point. I’m hoping there will be no more ill effects after another day or so. For anyone reading this……DO NOT USE THIS PRODUCT! IT IS POISON! I’m not sure I trust using any of the topical products at this point. What is a person to do?
I would like to remind everyone here that you MUST bathe your dog in DAWN detergent or another dish washing detergent. The reason for this is the POISON, called SENTRY PRO that has brought much harm to our dogs, is intentionally made to be very oily so it remains on the dog for several months. Bathing them in regular dog bath will not work effectively enough.
In fact bathing them can actually cause it to run down onto other parts of their body and cause a problem there too.
So…be sure to bath them in DAWN (I think DAWN is the best) as it cuts oil and grease effectively. I would do it several times and make sure you bathe their ENTIRE body and THEN use your favorite dog bath afterward, maybe an oatmeal bath or something soothing.
Hopefully this will relieve your best friend, until we can all continue our quest to get this CRAP POISON off the market, and BELIEVE ME that is being looked at right now. I can’t say anymore than that.
I wish I had found this site earlier. I put this nasty product on my 4-year-old Shih Tzu Sunday & within 2 hours he started acting weird..but we didn’t pay that much attention to it. The next day my mom told me he did not sleep the entire night, he looked like he had ran 10 miles w/o a drop of water. Also everytime he was trying to lay down, he jumped up right away.
I noticed somthing was wrong with him. My brother went online & found this, I was super worried about my dog. We then gave him a bath, he finally went back to normal.
Seriously, how can they sell this product on the market? I’m telling everyone I know who has dogs to not buy this product, NEVER!
All of you have helped me so much!!! I thank you!! I just graduated college and went to the shelter with my boyfriend and got a little Beagle mix for my birthday. I love her. I put this product on her after I left our Frontline at home and we were on vacation for a bit. BIG mistake. I feel like I poisoned my baby!!!
Zoey had all of the same signs. I put it on her yesterday morning and have washed her 4 times since then. I didn’t take her to the vet, just washed her with dishsoap, Vitamin E, cold towels and Benadryl to help her sleep. She’s still acting a bit erratic and gnawing at her back right paw **even 36 hours later**(seems like a lot of you have experienced the back right paw thing). What are some of the things you all have done to stop the gnawing after the product was washed off? Just seems like a waiting game….ugh!!
The vomitting stopped, the air-licking stopped and Zoey has become a new fan of Tuna :)I went and bought some itch-relief spray with all natural materials in it, so that if she does lick, it just tastes bad, and that’s it. Any other suggestions? I have to go to work tomorrow and leave her home alone all day and I’m very nervous that she’ll be bothered by her paw all day. Any suggestions are welcomed. And good luck to you all. If anyone is deciding to take Legal Action (I’ve written about 100 complaints to different agencies), please let me know. I’m all about ending this product and any like it…
Angie, The symptoms in my dog lasted about 3 to 4 days. Chewing on the back hind leg seemed to be the last thing to go. My dog would literally put his entire foot in his mouth almost down his throat it seemed…..
I’m glad you have made over 100 contacts and sent e-mails complaining of the product. I e-mailed Sargents and received a response from their consumer affairs division today asking me to fill out an adverse reaction form and send them my unused product. I e-mailed them back giving them the link to this web site so they can view the over 370 comments on this site about how their products are adversely affecting our animals. Something needs to be done sooner than later!!!! If it’s going to take all of us filling out “a form” in order for them to do something, then it seems like nothing will happen quickly. This is frustrating for me as well.
After just over a week, my dog seems to be acting normal….The only thing I did notice is that he has some fairly large sores on the side of his mouth…almost like raw spots. He never had these before.
Sentry Pro XFC…. Poor Laya my gigantic golden retriever was reduced to what seemed like hallucenations and complete anxiety. Of course dry heaving as well. I feel horrible. I should have researched this product. We aren’t rich and getting frontline is damn near impossible. So upon research the active ingredient is pyriproxyfen which is a pesticide. How horrible that this product is even available to anyone! I suppose we’ll have to sell a tv or something to buy frontline now. So ridiculous is this world sometimes….
Don’t bother with Sergeant’s. Its obvious from the rhetoric they came and spewed upon this forum that they have NO intention of pulling this poison off the market unless they are COMPELLED to do so. And THAT may be coming soon. This poison made not one BUT BOTH of my dogs ill. One of which is now gone, due to cancer which was not discovered, until I brought him to the vet for SENTRY PRO poisoning. It was strange how he got ill as soon as the SENTRY was applied. I am well aware the cancer was there before that, but my vet feels the poisoning probably hastened his death and triggered his downward spiral. So he is gone now and putting him down was one of the worst days of my life. And having to watch him suffer just prior to that because of this poison was just awful. The other dog is now displaying symptoms of depression after her friend of 12 years is now gone and she is also not well, a diabetic and has lost her sight. All the hair peeled off her back and shoulders, exposing red raw skin. It seems to be healing now but after much suffering. The fact this company knows about this forum and I’M SURE is getting copied on all these posts, yet continues to sell this crap is beyond unconscionable. Its reprehensible and libelous. I wonder if for one minute they considered the following; many homes with dogs also have children (like mine). Sure you can keep them away from the dogs for 24 hours….if your lucky, but what about the days and weeks after that? Remember, this stuff is VERY oily (which is why you have to wash your dog in DAWN 3 times to get it off them…(those are the companies instructions to many here). It’s formulated that way so it stays on the dog for many weeks. What’s going to happen when a kid get this stuff on their hands and then puts their fingers in their mouth or rubs their eyes with it? You can’t very well quarantine your kids from the family dog for weeks . If it does this to a dog imagine what it could do to a child. THINK ABOUT IT SERGEANTS and then try to sleep tonight. I KNOW YOU GET THESE POSTS.
About 2 hours ago I applied Sentry Pro XFC to both of my dogs. They are both small 10 and 15 lbs. The negative reaction was almost immediate. Both dogs started acting crazy, would not sit still, even in my lap and could not get comfortable. Before I did anything else I Googled the product name and immediately saw this website. There are so many postings .. I was in shock. From information posted here I immediately bathed the dogs in DAWN which caused the symptoms to lessen a bit. Then i called the Hotline number for Seargents and was transferred to an outside emergency response team. The lady there said I had done the right thing to was this crap off of my babies immediately. She recommended full bathing, back of head to toe, and to repeat this twice. I will probably wash them once more right now and then again in the morning. The medical rep also recommended rubbing vitamin E oil on the skin to neutralize the effect. If no vitamin E oil available, she recommended Canola or Olive Oil. Thanks to all who posted to this site. You just may have saved my babies from further illness or even death. Seargents and Petsmart need to pull this crap off of the market and NOW. Maybe we should all do a coordinated vigilante action where we go into stores carrying the product and gather it all up and burn it right in front of the store (outside). That should get their attention and land us in jail. Just think of the coverage. A great way to get the message out to other unsuspecting pet owners who purchase this POISON and unwittingly kill their pets.
Understand your feelings and the turmoil Sergeant’s Products has brought in your home and family, been through it with two Pugs…
So Sorry you had to experience it. Second all your Emotions…Words and Feelings.
It is hard for us Sufferers because we know that Julie and Company witness all our cases…
We know Sergeant’s President has access to volume more cases logged on their 800 number Call Center database. We know this is going to happen to another innocent pet and parent.
Sergeant knowingly produces a product that causes turmoil for pets and pet parents then makes a financial profit off of our suffering. What does not register with Sergeant’s President is that just one pet suffering is too much.
I feel like I am watching a train wreck about to happen and have no way of warning innocent passengers. The conductor keeps selling deadly tickets.
So Sorry for your suffering,
Lorraine a forever Sergeant’s Sufferer
Please log a complaint with the Consumer Affairs Site. It is easy and takes a second to record your experience. You will make a difference and possibly prevent this happening to another innocent being.
We need their Lawyers to be aware of the frequency and the severity of Sergeant’s Products Reactions. We need their help to get this product off the market.
http://www.consumeraffairs.com/pets/sergeants.html
These parents love their animals as if they were human beings. If this product was for the consumption of humans then the reactions would be considered cruelty and the deaths would be equal to murder.
Hard for me to know this tragic experience will happen to someone tomorrow. Hard for me not to be able to stop it.
Sergeant please Stop it. You Can.
Thanks for the kind words. I have already contacted the consumeraffairs folks and lodged my complaint. I think I will take this a step further, perhaps to television media. Thanks again!
So i have been having the same kind of thing with my little Chihuahua. He has been having seizures and cant sit still for more then a few seconds litterally. I called the 1-800 number and they tell me there is nothing I can do for him from home and that I over dosed him. When i bought the product i asked if it was going to be ok for my dog and the petsmart said it was perfectley fine. Now this lady on the phone is telling me that i need to get him to the vet NOW. It is 2:00am in midland texas an NO vet is going to see me without paying 300 past hours fee. SO because im down on my luck right at this moment due to being laid off my dog is in seriouse trouble till A vet opens. Up. He is 11 years old and now because I chose to buy a cheaper brand I might lose my little boy. I cant have children so my animals have become my kids. I feel so helpless and angry right now. She says that i should have followed directions because now I have overdosed my little boy. I put Half a freakin tube on him. GGGGGRRRRRRRR. SOrry im so upset and scared for my little one right now.
Well he finally fell asleep for about 10 minutes after i put some conola oil on his back. He is in bed with his daddy right now so i hope that my prayers will be answered. I am so greatful that i found this site. My heart stopped when i started reading all of this stuff. The women at the 800 number made me so mad and made me feel so guilty that i couldnt stop crying for a while. Im so sorry to hear about all that you have all gone through. I should have known that my 5 lb chihuahua was not ok with even half a dose of 9-20 lb dosageing. Even though pets mart said it was ok i should have known. My other dog is also not acting like herself as well. I will keep yall updated on my little man. Pray for him please.
Ashley (and others)
The moron on the 800# should have told you …..there is something you can do.
You didnt mention in your post whether or not your followed the instructions for bathing your dog(See my post #371.). YOU ABSOLUTELY POSITIVELY MUST MUST MUST DO THIS. If you do not the posion will continue to effect your dog for weeks to come. Please see post #371 that explains it.
ASHLEY..COMMENT #380
I am sad and angry that your “little boy” became so ill. Please don’t blame yourself. You did the logical thing and even asked the “experts” at petsmart for a recommendation before you bought the product. The blame falls squarely on the shoulders of Petsmart and Seargents for allowing this dangerous product to remain on the market. It should have been recalled as soon as reports of sick animals started to roll in. The only thing that you are guilty of is LOVE for your little friend, because you wanted him to be healthy and comfortable by getting rid of fleas. If you haven’t already done this you need to bathe the dog 2 or 3 times with a liquid dishwashing soap that has good grease cutting action. DAWN is recommended and that is what I used. Even though time has passed since you applied the product, it is VERY IMPORTANT that you bathe him immediately because the product is designed to last for at least a month on your dog’s skin. SEE POST #361 above. I hope your pooch gets better really quickly. Good luck to you and your pup!
MIKE….Yes I did use DAWN to bathe both dogs. I washed them several times. Within about a half an hour they were still nervous but not nearly to the extent before the bath. It was your post that guided me in that direction. THANK YOU SO MUCH from Sadie, Maggie and me.
I too bought Sentry Pro XFC and applied it to my doxie mix Bailey last night. Within 30 mins she was bouncing off the walls, could not get comfortable, jumped from spot to spot, started panting heavy. This lasted 2 hrs, I googled the product and found this site.
I immediately washed her twice and she seemed to calm down a bit. However, she was up all night wired and panting and foaming a bit. This morning she seemed all nervous and panting and still wired. I cannot take off work so I had to crate her and LM for my sister to check on her. So all I am doing today is thinking of how she is. If she is not noticably better I am going to take her to the vets.
This product is dangerous and should be taken off the market!!!
I did bathe my dog in dawn five times that night. That was the first thing that I did when i realized he was suffering. After the first couple of times that i washed him he was still not settleing down so that is when i got on here to see if it really was the drops fault. At about 4:30 am almost 18 hours of whatching my dog up and down every five seconds i found somwhere on this site that if i put olive oil or conola oil on him that it would sooth him. I did that. He fell asleep about 20 min afterward. The next day he was still a bit twitchy and then today he is back to his normal lovable self. Thanks to this website I bleive it saved his life. He is way to old to go through something like that. I took him to the vet the next moring to make sure he was ok and the vet said that if it had gone on for more then a day it would have probably killed him. I called the 800# back and told them that there drops almost killed my dog and their reply was that it was because I overdosed him. I hung up the phone immediatley because i was so angry. I have told all of my friends not to buy this product and also called Pets mart that they did not have their facts straight about it. I have sent a letter to the mayor and told him to look at this site and to have a petition to have the product band. Thank Thank Thank you to everyone who posted about their experiances. Because I followed yalls advice My dog is still with me today and He truely is my little boy. I have a friend that is an attorney and I have also emailed him about maybe setting up a lawsuit to get this product off the shelves and out of reach of ANIMALS. Thank you everyone for your replies. Im so happy and BB King (my chihuahua) says hi to you all and thanks you for giving his mama the tools to save him.
Just purchased this but before I even opened the package I wanted to check the reviews… so glad I did. I will be returning this product to Petsmart tomorrow!
I bought the 9-20 lb. version with the cute picture of the Shih-Tzu on the front for my 8 month old Shih-Tzu. He had the restless and jumpy symptoms, couldn’t sit still, acted as if he was being bitten every time he laid down. No vomiting or air licking. I got online and saw this site and washed him immediately, although not with dish liquid. Nothing changed. Finally at about midnight, after having put the stuff on at 1:00 in the afternoon, I called the hotline. I mentioned very calmly and politely that I had noticed a lot of problems with the product online and that I just wanted some help for my dog. The woman became very rude and defensive and basically told me I should have been washing my dog instead of going online and that I shouldn’t believe everything I read! I was astounded at her attitude. She said that he was feeling the pins and needles feeling and to wash with dish liquid for degreasing and then put vitamin E on the skin where the medication was. I told her I didn’t have vitamin E and she told me that I needed to go to Wal-Mart and get some (even after I mentioned that I had a sleeping child and husband out of town). I washed him with dish liquid and still nothing changed. The only way he could stay still was if I pet him constantly. Even then, he’d get hot and walk away from me. I also tried Benadryl which did nothing for him. After not sleeping ALL NIGHT except from 3:30 to 4:15 while I gave Murphy a chew bone to keep him busy, I took him to the vet as soon as they opened. He gave him muscle relaxers and Valium, saying that me may not need the Valium. However, I gave him the muscle relaxers and again nothing happened. Even the Valium did not let him sleep. At this point, I just wanted him to get some rest, but he could only lay still for about 3-5 seconds at a time. It was so sad. The vet also said to try Dawn dish liquid so I did wash him again with Dawn and I thought I might as well try the Vitamin E also. He finally did sleep the second night, but when we got up he had a new symptom, his skin was all red where the Vitamin E was. So again I bathed him in Dawn to get that all off. The other symptoms had stopped by this point but now 5 days later he has a huge scab on his neck that I actually think is from the Vitamin E rather than the medication. I know it shouldn’t hurt him, but he seems not to react normally to anything else either. I am amazed that this product is still being sold and am trying to figure out what action to take in this regard. I’m so glad I had a place to look. I hope all the other dogs are doing better now!
Just to add one more story. We applied this product to our shih-tzu last night, and about an hour later he started have the symptoms as described in these posts. He was even insistent on going outside to eat the grass – a most unuals behavior. My teenage daughter mentioned to me that it is common for dogs with upset stomachs to eat grass, so they can throw up. News to me.
I gave him a bath, which helped. After a few more hours of restlessness he (we) finally fell asleep and he was back to normal this morning.
Thank goodness for these postings and all the other online information. I was able to self-diagnose the problem quickly and get that poison off of him ASAP.
The product is going right back to Petsmart today.
Can i just tell you i went to grab the advantage that i had bought for my cat and i guessed i grabbed the Sentry pro that my boyfriend had bought for his dog. My cat is in the hospital as we speak after nonstop seizures……it is not looking good and i am going to pick him up to bring him home to die………Please no one ever buy or use this product my cat is the coolest and thins hes a a dog now i have to explain to my kids….after a divorce a home foreclosure and now we will loose or beloved pet. SENTRY PRO KILLS
Tara,
My sincerest feelings to you and your family. I was also one of the people who used this product but did not have as bad results as you have had.
It is awful. I don’t know why there isn’t a lawsuit, or protesters in front of the pet stores that purchase this for resale.
Just please take good care. My thoughts are with you
molly
just put this product on my dog because it was supposed to be real good. within 20 mins, she started acting crazy. i just thought it was the medicine working. then she threw up twice, couldnt sit still, and drooling. so after an hour, i googled it and found this website. and she would lay down and her back leg wouldnt stop twitching (like when you scratch that one spot) and i said thats it. threw her in the bath and washed her with dawn real good. now after 2 hours she fast asleep and drooling like crazy. just happy to see her not suffering. taking it back to petsmart and if they dont give me my money back, im going to tell them to keep it. thanks for the website. you might have saved my dogs life.
Hey everyone. It makes me really sad to approve these comments every day — I read each and every one of them. We’re nearing 400 comments, and I don’t think it’s going to stop there.
The only good thing about these comments is that people are getting help. People are reading them, and helping their dogs recover more quickly and completely.
just to update: she woke up after 4 hours of sleep (my gf moved and that woke her up) put the tuna juice in her water and she loved it. drooling has stopped and she back to sleep again. so, the bath really did work and so did the tuna juice. i cant express the thanks for the website.
Hello just wanted to let you all know……Beauford the cat is making a great recovery…..the vet bill was $500 plus for yesterday and they wanted to transfer him to a bigger animal hospital…..it would have cost us thousands so instead i insisted to bring him home….vet said I should euthanise him…..guess what I refused…..I insisted they leave the IV catheter in and a neighbor who is a paramedic helped me keep his fluids going all night…..the vet gave me a suppository of muscle relaxers and my neighbor had some anti-seizure (valium) that we crushed up and gave him orally…..at about 2 am the seizure activity stopped……he is now eating drinking doing his business…..he is having difficulty walking but that will be a while for him to regain the muscle control…..he is more upset that i won’t let him outside more than anything…..I did call their 1:800 number and question how so many people can have such difficulty with this product and no one pulls it off the shelf……she said she just answers the phone and well she is not affialited with them…….this is a law suit waiting to happen…..my question is what happens when a small child lays down on their pet after this medication is distributed on their family pet…..it truly is a shame…..I am glad we still have our friend but after reading on other websites a cat exposed to that stuff usually does not make it…..we were truly lucky. Thanks for the good thoughts that you all gave to our family:)…..
Oh no, me too.
We’ve been battling fleas on our dog and rabbit for the last few months. We’ve been getting frontline from the vet for the dog but I decided today to try something cheaper and got the Sentry Pro.
I put it on Harley around 3:00 this afternoon.
I just returned from Girl Scouts with my daughter around 8:00 and hubby told me that Harley had thrown up twice since I left.
He’s very restless and itchy.
Off to give him a bath and Benedryl and I’m returning this stuff tomorrow!
Does this mean that I can’t treat him this month for fleas now?
UGH, we were finally getting them under control!
I have a cocker spaniel-beagle mix. Nala, is so precious, and I just wanted to cure her fleas!! I really thought I was being a good pet owner by making her more comfortable. I applied the packet of medication, and she started rubbing herself all over everything. I could tell she didnt like the stuff, but I just thought she didnt like the feel of liquids on her fur. Hours later I noticed she was acting very lethargic. Then I realized she was excessivly drooling!! I was so scared, and I thought she had something stuck in her throat. She was making a strange smacking noise with her mouth. Then I found this article and realized it was the Sentry Pro!! I will never use it again, and I am going to complain to PetSmart! How can this even be sold? 400 complaints doesnt seem “statistically low” to me!! Please DO NOT use SENTRY PRO!! Good luck to everyone suffering the same way we are tonight!!
Just wanted to say, Thankfully for this website Harley is doing MUCH better this morning. I think it would have been much worse if I hadn’t seen this and bathed him right away.
He actually did sleep alittle last night. He has a few areas where almost all his hair is now gone but he’s not completely restless.
I was reading through the comments here and one popped out that REALLY makes you wonder.
I have 2 small children. What would have happened if my CHILDREN had pet my dog where this poison was applied and then put their hands in their mouths.
OMG this stuff NEEDS to be removed from the shelves.
Just curious I see a lot of people saying they are going to return this product…….did anyone and what did the stores say?
I returned it to a Petco in NJ. I mentioned the story, but the cashier is just a cashier. If you’re dissatisifed. They give your money back no problem.
At the time, I was very worried about my 2 IG’s that were affected and my impending vet bill that I didn’t ask to speak to a manager.
But even if I did, maybe I am 1 person to complain in that store about that product. Somehow it won’t have the proper effect. Maybe everyone on this site can send the link to the stores we purchased it from–maybe that could help
Good luck to everyone.
I returned the SentryPro back to Petsmart, I even printed off every complaint from this website. The store manager promised me that she would try to remove this product from her store but nothing has happened yet! I use Banfield which is inside Petsmart and my vet told me that she see’s at least one case of this poisioning every week. My babies were poisoned back in July.
No one seems to care!
Update on Bailey: It took 4-5 days for her to get back to normal. We had a follow up vet visit last saturday and she is okay.
I found this form on the FDA website. I encourage everyone who had problems no matter how long ago to fill it out and send it in to them!
http://www.fda.gov/opacom/morechoices/fdaforms/FDA-1932a.pdf
This product needs to get off the market before it harms anymore animals.
Update on Bailey: It took 4-5 days for her to be normal again. We had our follow up vet visit this past Saturday and she passed : )
I found this Form on the FDA website. I encourage everyone who had issues no matter how long ago to fill it out and send it in!
http://www.fda.gov/opacom/morechoices/fdaforms/FDA-1932a.pdf
This product needs to be off the market before it harms any more animals.
I also was finally contacted by Sergents and am filling out their Adverse Reaction Form as well. I doubt that it will do any good seeing as they still sell the product.
I have more hopes for the FDA.
Yet another case of what everyone else says. My two pugs started acting strange a couple of hours afterI gave them that Sentry Pro crap, i also bought at Petco. One first had a bad case of hiccups for about 45 min. The other started panting like crazy all through the night.
They seem to be doing a little better today, no panting, no hiccups. Just a lot of scratching
I will watch them closely today. I am hoping NOT to have to go to the vet because I am broke, being the reason I bought that crap.
Which I am very scared it will be the worst purchase I have made in my life.
Never again!!
Anyone have some more advice?
Thanks
Mike…..just make sure you follow the bathing instructions in my post #371.
Also, others have reported rubbing Vitamin E oil on any spots that may have been burned by the poision chemicals, also provides relief.
Make sure dog also has LOTS of FRESH water to drink.
Well i took a copy of all of these comments to my pets mart and the manager said that he has heard about it. I asked him what it was going to take to get this poison of the shelves and he simply told me that if I did not want to use the products, then I did not have to buy them.(That was all he said) So now im on a mission. I will find some way to get some answers. The people in the animal buisness that supposidly care about animals DON’T. All they want is money. So being a person who has suffered along with my little ones, I am going to show them what true animal lovers do. Im going to raise hell.
Thank you to this website for saving my BB by the way. He is doing great now. Back to his old self after about 5 trips to the vet now because of seizures.
This is in response to pursuing the Petco/Petsmart etc., managers to not order this product. I agree that it is about money. You can either buy the product or not. But they have the ability to buy or not buy any product. Isnt’ that why they don’t carry certain dog foods, beds, etc.,???
If they didn’t order SENTRY PRO product, they do have SEVERAL other choices in this catagory.
Where is the moral obligation? What happened when dogs and cats got sick and died from specific dog food,—Oh then it was epidemic and it went national. Then products was recalled, web sites went up so we w/ not further harm our pets.
Do we have to wait for dogs and cats to die??
Or for someone’s pet to die who has a lot of pull in the business. That w/ be pathetic.
I’d guarantee if one of the petco regional managers pet died from this something would happen.
Molly
Well im not sure if this is couincidence or not but the Seargents medical emerfinces line just called me to ask how BB was doing. I told him of everything i have been through since i had applied the drops. I asked him after he took down all the information when they were going to remove the product and he told me verbatum ” Im sorry i dont actually work for sergents, I am just here to make sure all is well for you dog, and the reason your dog got sick was because you overdoesed him.”
SO i told him that I wanted to talk to somone else and he sweetley said that they would call me back.
It is amaazing that everytime i try to question one of these morons about this product that they feel like they can just pass me off. Im sick of them being able to have this product still on the market generating revenu from a killer poison. Trust me when I say that i am doing all that i can to make sure everyone knows of this product. I actually stood at the isle that the product was on and when somone picked up the box to look at it i handed them a slip of paper with this web address on it. I told them to please read all of this before they purchase a product from sergents. I was asked to leave after 3 hrs. I know it sounds like i have no life but i do. I live for my animals and I cant stand it when something is out there like this product.
drfaulken, by you starting this website i do belive that you have saved alot of dogs lives.
Glenda, It is your story that has inspired me to do all i can do to get this product banned. I am so sorry for your loss. I could have had the same story as you if I hadnt found this site that night. My chihuahua BB is 11 years old and had horrible problems. If there is anything that i can do for you just let me know.
To everyone else who has experianced heartache because of this product. I deeply feel for what you had to go through.
Thanks for the advice. I will be going back to Petco to complain and if they dont remove them, I will get labels saying “POISON, DO NOT BUY THIS PRODUCT” and stick them on all the SentraPro boxes.
I think going to the town paper where the pet store is located and write a letter to the editor complete w/ this web site is better.
Then take that letter and the web site and send it to your congressman,
then take both those letter while you’re waiting for a response and send it to Petsmart, Petco and all the other pet stores Presidents.
They are prolly not really that aware.
Ya know?? asking some mamager that makes 37,000 a year to not order a product may be pointless.
Good luck all!!
I forwarded the link to Peta…..not that anything will be done but you never know….Beauford is stll not quite right his head seems right on target…. but he still has problems walking and seeing……..it looks like he lost 10 pounds even though he is eating….fyi he is rather large…..i think he may have lost some muscle tone….anyhow i am proud of all of you doing something……
I just wanted to tell you, you are not alone. I own a chihuahua/pomeranian mix and she continues to itch, her eye is twitching. Have the systems stopped? I just applied it on her skin yesterday and gave her a soaking bath for approximately 30 minutes. Does it get better?
I just want to warn everybody about a flea medication I recently purchased at PetCo – its called SentryProXFC. We applied the proper amount to our 2 Chinese Cresteds and within hours both dogs had SEVERE allergic reactions which included vomiting, foaming at the mouth, shakes, itching, crying, and sweating. I googled the name of the product and found HUNDREDS of other people that are having the same problems! I cannot believe this product is still on the shelves! I put in calls to both corporate PetCo and Sentry. They were very helpful and documented my case which will be reviewed by the EPA. But till this is off the shelves we need to warn our fellow dog owners about this extremely harmful product. Please beware and if you happen to get this too late, other owners recommend immediately bathe your dog in Dawn dishwashing soap and give them Benadryl. This is what we did and it helps, but I am still waiting for it to get out of my dogs system as they are still in pain and itching, and one is at the ER vet!
PetCo Corporate -1-858-453-7845
Sentry – 1-800-781-4738
Tara: unfortunately you are preaching to the choir here!….we’ve all been through this that’s why this forum has the notoriety it does. We’ve all called Petco and Petsmart and complained to the company and had major class action law firms look at this and unfortunately none of it amounts to anything and Sergeant’s must already know this. They are obviously a company with no moral compass and more concern for their bottom line than the PETS they are supposed to be making products for.
Its obvious they don’t care. They know about this forum and have made excuses all the way around. Telling people they overdose their pets and that WE are the problem is an insult to the intelligence of all here. I actually under-dosed my dog using the 21-39 lb dose on a 60 lb dog. And he had a horrible time with this. He had cancer and this poison hastened his death. He went straight downhill once he got this poison and that was the end. I also under-dosed my other dog and she had the same reaction. Fortunately, she is still with us. I under-dosed because I am cynical of all drug companies anyway and always use slightly less of everything that’s suggested. So no overdosing here, and I followed the brain dead directions….so what’s the problem? THEIR PRODUCT ….THAT’S WHAT.
The only way we are going to get anywhere is if they are publically embarrassed. We need news media to get involved and to embarrass Sergeant’s, Petco and Petsmart. The only thing they will understand is being embarrassed to the point where it will hurt their bottom line.
PETA won’t care as they are just a bunch of freaks anyway, who even knows what their real agenda is. Probably to return all dogs to the wild and have no pet ownership.
Any government organization….EPA, FDA, etc. Well I think we all know where that will get us.
Anyway, anyone have any media connections?
I bought this sentry pro at petsmart (big mistake) to apply to my rat terrier, Elvis. I put it on him at about 7:30 in the evening and about 2 hours later he was going nuts. He could not relax, he could not swallow and kept gagging, he continually whined, and he kept scratching and itching himself and shaking his head. At first I couldn’t figure out what was wrong with him, finally at 11:30 it dawned on me that it was the flea stuff, I called the emergency # and they instructed me to bath him in a good degreasing dish soap and then apply vitamin E oil to his skin where the sentry had been applied. I told her I did not have vit E and she told me I should go to an all night pharmacy and get some. I ended up bathing him really good and then gave him 1/2 of a quiet moments tablet, finally after a long night he fell asleep, he slept the whole next day. Poor Elvis. I called the Sergeants company and they told me to send my receipt and they would refund me. Somehow getting my $17.50 back just does not seem sufficient for all the suffering my dog went through.
With the weather going from warm to cold and warm to cold the fleas were having a hay day on my 7 month old Springer Simi. My husband put the Sentry Pro XFC on and she seemed ok at first… I stayed up late to read and boy what a night. She couldn’t lay down w/o itching, she would turn in circles and try to get in a comfortable position w/ no luck. I would tell her to lay down baby and she would look at me w/ such sad eyes. I just thought she wanted to be in the room w/ my husband. 24 hours later Simi was just laying around shaking like she was cold and salivating like she ate something really sour. I was really concerned. My husband got on the web right away and found all of you. We got her in the tub right away and washed the Sentry off her as fast as we could. When I dried her off she just curled up onto my lap as if she was saying “Thank You Mama”. I could just kick myself for not putting the Frontline on her like we did before. Today all she wants to do is stay at my side and curl around my legs. She is at least walking around with her tail wagging today.
omg same thing happened with my baby. I gave her the Sergeant’s Gold flea and tick squeeze drops and left her home alone a couple hours. When I get home she has thrown up on the floor is drooling horribly and keeps whining and spasming. it’s 11:30pm right now and she doesn’t wanna lie still she keeps getting up every few seconds scratching shaking and jerking about. I gave her a bath a couple hours ago to try and wash off the flea meds. Hopefully she will be ok by morning. If not I’ll take her to the vet. She’s my baby only 6 months old. something should be done about Sergeant’s flea products it’s heart breaking to see my baby suffering. Everyone I know that has pets I am letting them know so that they do not have the problem that I’ve have with my baby tonight and that others have had.
Wow, I wish I could have seen this before I put SentryPro XFC on my Chihuahua. He’s doing all the same things. I’m really worried about him. Why is this crap still on shelves?!
I am so upset. I just put this on my dog and he is going crazy. I have given him two baths and he is still the same. What should I do? I wish I would have read this before I gave this to him. This sentry crap needs to be removed from the shelves!!!
I have been fighting fleas all year long so I bought this stuff yesterday and put in on my 3 pomeranians, we had a terrible night up and down coughing and hacking and when i got in from work tonight my little cream guy kept panting and hacking so I stated looking this up and found all of this stuff. Well it is midnight and I am still wrapping them in warm towles to get them dry after bathing all three of them with long winter coats. They seem a little better but are still very fidgety and now prancer has the hickups, sami has gone to sleep and Sis is still acting like he can’t stand to sit still. I can’t believe something this awful can still be purchased OTC after all of these problems
Omigod I wish I read this also before using on my Pug today. I have used other non-frontline products before without any problems and decided to try this sentry product this time. For the first few hours after application my pug seemed fine. Then about 4 hours after, he began scratching and scratching at the application area. Then he began wheezing. He was visibly uncomfortable so I immediately gave him a bath with some aloe vera dog shampoo. As for now he seems a lot better thankfully. This product is terrible and as a lawyer I’m frankly surprised there hasn’t been a class action suit initiated against this manufacturer.
NB…one of the largest class action firms in the US has looked at this and passed. Maybe its just not big enoufgh for them and a smaller firm wold be interested. Our best defense is a public relations attack. Maybe I’ll setup a web site about this. Have to run it by my lawyer first.
As for you dog, I am glad he is doing better. However, if you did not use the washing instructions in the above posts (look at #371 and 405) I urge you to do so immediately. You MUST use a grease cutting detergent such as DAWN or the poison will stay on your pet and continue to cause problems.
Ladies and Gentlemen: I am contact #149 in the list and am married to a very good lawyer. He said when our dear Shepard suffered from this toxic crap there was not recourse legally. The problem with class action suits is that they are extrememly expensive and the damages must outset the cost to do the case. I wish we could just line up all the executives from this company and tie their arms and legs…and put this product on the back of their shoulders. That, my friends, would be justice!
But we are not without a result! Please read this and act: if Barack can get the word out on the web, so can we:
Email everyone in your address book this website and the problem with this product. We all will admit, until we had already purchased this crap we would not have looked it up on line. TO STOP PEOPLE FROM PURCHASING THE PRODUCT IS THE ONLY WAY TO GET IT REMOVED FROM THE SHELVES! Hit the corporate pockets! Please forward the info to everyone you know.
Send a letter to your local newspaper about the
product and your pets horrific reaction. Let PETA know. We must be smart. The corporate
mongers aren’t. Let me know if I can help anymore.
This poison must be removed form the market places. I am all for picketing, news coverage, whatever it takes. I have a rescue and, trying to save some money, applied it to 17 dogs. Sixteen of them exhibited the same horrific symptoms as all the others. I felt like I was Adolph Hitler! I stayed up all night bathing each dog and administering Benedryl. What a way to learn a lesson! The dogs are doing better, thank God! There is power in numbers. Please contact me for participation. Meanwhile, I will contact the news in my area and continue to e-mail all about the horrific effects of this poison crap.
what I have done is made labels that said “Poision DO NOT PURCHASE – Google SENTRYPRO HFC for details” and whenever I go to Petco or Petsmart I stick them on as many boxes as I can. Its easy to do as those stores are so understaffed that no one even pays attention to you. I suggest you all do the same. If this can happen nationally I’d bet it will eventually get someone’s attention. When a company refuses to take responsibility as SERGEANT’s has and their is no legal recourse becasue there not enough money in it….then there is noting left but activism. I urge you all to do the same.
Oh yeah…regarding my last post….use stickers with a strong adhesive so they cant be peeled off the box by some stupid kid that works there and put back on the shelf. It has to ruin the packaging, so the store manager has to explani to corporate what happened.
To Ann Marie
Your comments regarding activism on this issue seem to me to be the best option yet. How can I contact you privately. I don’t think discussing plans in open forum is a great idea. Please contact me directly at wildbill1146@sbcglobal.net
Dear Diesel,
I am sorry I am a cheap ass and bought this crap. You are the best doberman pinscher a man can ask for and this is how I repay you. I promise you will stop drooling on everything, shaking, running frantically, coughing, ect..very soon. Your a rough and tough dobie, but no match for this vile poison im afraid. But rest assured diesel boy…I will do my best to make it up to you bud!
Love Sam.
During the conclusion of this letter drool has been splashed all over my computer monitor after one hell of a spaz out….damn you Sentry….damn you sergeants!
Nearly the same scenario last night with Sawyer and Sebastian. We put the Sentry on in the a.m….I went to work. When I returned the dogs (both 20 pound rescue dogs) were drooling uncontrollably, anxious, running around the house rubbing against walls, pillows, desks. I couldn’t see a rash or hives but washed them just in case. Unfortunately it had already been > 8 hours so most of the product was probably already absorbed.
I gave them each Benadryl after researching the dose on-line (1 mg per kg body weight)(2.2 lbs in a kg). Please remember to consult your vet though for appropriate dose for your pet. It was still maybe 5-6 hours before they finally settled down. Today I notice their skin is very pink but the other symptoms have resolved.
Thanks to those of you who posted on this site. You saved me an unnecessary trip to an emergency vet clinic where I would have been charged a fortune to be told to wash them and give them Benadryl! Obviously if they had had difficulty breathing or had been vomiting and dehydration was an issue-we would have sought care.
I am thankful to all who have posted.
We are experiencing the very same issues many have described here. Our 90lb. mixed breed, Beauregard, has received two baths and some Benedryl in the last couple of hours but has yet to experience any relief. We applied the product about 24 hours ago and I fear that the length of time might mean prolonged suffering.
I am disgusted by this product/company and ashamed that I used it. Should he start to get worse before getting any better, we’ll be making a vet trip.
Thanks again for everyone’s help. Hopefully Beauregard’s relief will occur far sooner because of your posts.
Unbelievable… we have just gone through a horrifying night after putting Sentrypro XFC on our 12 pound Yorkie, Bella. Within a couple hours she was shaking her head repeatedly like there was an issue in her ears and was twitching all over and restless… then she started coughing and hacking violently. I called the hotline and thanks to all of you who posted here immediately took her to the 24 hour emergency vet clinic. All this at midnight and on the night before Thanksgiving no less!!! She is our baby and I too cannot believe this product is still on the market. I will be contacting not only these companies but also the media. The emergency vet we went to said he sees at least 6 cases of this EACH WEEK!! This is a lot more than an occasional reaction. He says Bella will be fine within 48 hours and to watch for seizures and twitching… God willing all will be fine but this product HAS TO GO! Again, thanks for all the postings it really helped get us through a horrific experience.
I just treated my four year old rescue poodle with Sargeant flea/tick meds. He would/could not settle down after I applied the medication. He seemed very uncomfortable. After about 4 hours I bathed him paying special attention to where the medication was applied.
At this point he is lying down licking his feet. I am hoping that soon he will be able to rest.
after reading all this I almost want to cry.
I have a 7 month old puppy chihuahua and I bought sentry pro xfc on friday and applied it pn my puppy yesterday.
All was fine at first but soon he was throwing up his water, shaking, scratching, crying. I feel so bad…I wish I stuck with frontline like I have purchased in the past.
I gave him a bath this morning when I realized he was up all night with the same symptoms. And seems a little better….but he is still scratching…He sems to find comfort in the cool wet towel that i dried him off with. So i left that down for him and came to work.
I brought the product with me to call the 800 number on the back but decided to google the product and i found this website. I am not sure what to do. I am so scared now….how many times should I bath him to get the product off everyday? is that too much?
I applied Sentry Pro XFC to my two German Shorthaired Pointers. Both of them exhibited profuse drooling, restlessness, agitation, and constant licking of the air. We immediately went online to find ways to help our puppies. After doing our online research…we found out that this is a “common” problem among those who have used this product.
I’m extremely angered that this product is still available over the counter. I have written Sentry Pro XFC to complain. I am also going to contact Petsmart and Petco to complain.
Please do the same…so we can get this product off the shelves so that no other pet will endure the suffering this product offers. We want to kill the fleas and ticks…not our puppies!
Nothing out of the unusual to report other than one of my two dogs that I applied this to suffered reactions. Thankfully it wasn’t as drastic as others that have posted, but just seeing my dogs uncomfortable and in pain was terrifying.
I figured that this stuff was causing it, so after washing it off I did a google search about this product and interestingly enough, this page was the first hit. After reading two or three entries, I decided a trip to the ER vet was in order, especially since I put it on about 3 hours ago and did not know if it was going to get worse.
I’m angry at myself for being to lazy to get frontline, angry at Petsmart for carrying it, and of course, the Sentry Pro folks.
Thankfully, I’ve found this post and read the comments. I was about to apply Sentry Pro to my dog.
Monday night at 6:30pm I applied SentryPro XFC on my dog who weighs 9lbs. He is 5 years old. 7 hours later I noticed he was coughing, having trouble breathing, running around on the carpet with his ear to the ground like he does when trying to dry them after a bath & his hairs around his mouth were wet due to him drooling. I jumped online and found this website. I wish I would’ve read about this product before administering it to my dog. I gave him a bath. I lathered him up and rinsed him off about 4 times with dog shampoo. His coughing has slowed down to a minimum but he doesn’t seem to be able to rest easily. They should have all the warning signs listed with this product. My dog is a huge part of my family and this is a scary experience. My little guy doesn’t deserve to be going through this. This product should not be on the shelves. I will staying up to keep my eye on him.
I need a little help here. I just found this blog regarding Sargeants and what it does to dogs. Before I add anything to this discussion, I need to make sure I have the correct information. I need to know if Triforce, a flea and tick treatment, is made by Sargeants and marketed under a different name. If so, I would like to enter this discussion and help if there is anything that can be done to the makers of these products. Suffice to say, we have a similar story, and I just got off the phone with someone from Agrilabs who is quick to point out that nothing is ever their fault. Thanks in advance for any help you all might be able to provide.
I am glad I found your site. Oh, the guilt I was feeling after subjecting my shih tzu Tiki to these horrible after efftects. The hotline told me to do exactly what is related in your responses. The clerk at Petco said Frontline or Revolution were the only two products she would use when I returtned product this a.m. Am closly monitoring for signs of kidney failure or other side-effects. Thanks for keeping us informed. I thought I must have missed something on the directions, such as they are.
Heather in POST # 438
I hope your dog is doing better. If you did not use the bathing instructions in the above posts (look at #371 and 405) I urge you to do so immediately. You MUST use a grease cutting detergent such as DAWN or the poison will stay on your pet and continue to cause problems. The posion stayed on my dog becaxue I didnt know about using DAWN and thought I did enough by washing several times in a good dog shampoo. My dog continued to lose her hair and have burn and chew marks on her back UNTIL I finally used DAWN. For more info read the above referenced posts fully.
I had the very same experience with both of my dogs. I called the hotline and they are going to refund my money. However, I don’t understand why Seargant’s would keep this terrible product on the market. In my experience, like many others, the nasty side-effects were the same for 2 out of 2 dogs. I have to believe that this product is producing the same side effects for MOST of the animals it’s used on. Many pet owners may not be sensitive enough to their animal’s behavior to recognize that the symptoms are related to the product and dismiss it, and as others have pointed out, the animals can’t TELL us what’s going on. The worst part is, I was told that the symptoms would go away after I washed off the product, but that doesn’t seem to be the case. My little dog seems to be shaking even worse after I’ve given him a bath to wash it off and it looks like I’m going to have to take him to the vet. Now that I’ve looked through these posts thoroughly I see that I need to go buy some good grease-cutting dish washing detergent. Thanks so much for all the information in these posts or I might not have realized what was going on.
i used sentry pro xfc on my 4 month old pug friday exactly as described. within 3 hours he was panting and foaming at the mouth and running around crazy. his heart was racing and trembling and he was starting to convulse. my husband immediately started washing the poison off him. i called the emergency 800# on the package and they told me to give him 2 more baths in dawn dish detergent and give him tuna water or chicken soup water. we washed him 4 times wit dish det and gave him chicken soup (he drank some) he was trembling sooo bad. i wrapped him in a heating blanket and held onto him. i didnt know if he would make it through this. i waited an hour to check him to see if i needed to take him to the emergency vet. he started warming up and not trembling, i gave him a can of dog food and he ate it and drank a little more water. the can food really helped to stop the foaming. two days later he’s still running around shaking (like he’s wet) and flippin his head around. i’m hoping there are no permenent nerve damage, as this is a VERY TOXIC POISON. A NERVE AGENT THAT CAUSES PERMANENT LIVER AND KIDNEY DAMAGE. PLEASE DO NOT PUT THIS ON YOUR PET!! i only wish i would have found this board first.
I too use this toxic product – SentryPro XFC – on my 8y/o Rotty, Dexter he is not only a beloved pet and family member but is also a “helper” dog and I can’t tell you all how shocked and appalled I was to find open wounds and blisters on his back. Of course as soon as I noticed this I bathed him with Dawn several times and have been treating him with Neosporan, he has been responding well to this.
I wrote Sergeants and got an apologetic email back with a “Product Adverse Reaction Report” form to fill out. This is not near enough, too many people and their pets have been harmed by this and other products like this, they NEED to be taken off the shelf, If there is anyone who has taken up a class action suit with them I would like to know how to join it, I’m not interested in the compensation end of it I’d just like to see these poisons taken off the shelf.
My husband bought this horrific product at Petsmart. He put it on our 2 year old Queensland Healer/McNabb mix. He is approximately 70 lbs. Within the hour, he too was shaking, racing around, foaming at the mouth, and moaning. We immediately bathed him to get this off of him. It wasn’t until the day after, when I looked up online and found this site, I found out how awful of a product this is. I agree with the posters above. This product should NOT BE SOLD or USED on ANY Animal! It has been about four days now and he is getting much better. It is like this stuff affected his whole nervous system. I for one am going to start an email to all my friends urging them to pass it on to their friends. Maybe this will get the information out.
I put SentryPro on my ten month old puppy, Sheba, last Thursday. Most of it seemed to get on her fur rather than her skin so she did not have an immediate reaction. The next day she chewed at the air and occasionally drooled excessively. Because it was the next day, I did not connect it with the product. She’s always extremely active so I didn’t notice any other unusual behavior. Saturday I came home to find her with red, squinty eyes and having trouble walking. Very lethargic. She seemed drunk. I took her to the emergency clinic. Bloodwork detected elevated white blood cell count and elevated kidney enzymes. They asked what the oily residue was, I told them and they didn’t think much of it. They did not bathe her. They kept her overnight, started antibiotics and pushed IV fluids. The next day she was somewhat better and I brought her home. She slept all day Sunday then this morning when we woke up, her legs wouldn’t work. She couldn’t get up or lay down by herself. She could barely walk. I rushed her to my vet and the first thing she asked was what flea & tick product I used and if I’d used it lately. She knew. She called Sargeant for some information that they are legally required to give her (to help her treat Sheba). THEY REFUSED. Sheba is still at the vet receiving IV fluids. Her kidneys are failing. We don’t know yet whether she’ll make it or not. I can’t even begin to wrap my mind around the fact that this product is still on the shelf. I had no idea and now my baby might die.
Terry,
I am so sorry that this happened to you. This makes me so mad!! My dogs had reactions as well in July but not as serious. I have been fighting Petsmart to remove this product since July but it still sits on the shelves! My vet who is Banfield,(located in Petsmart) says she sees two cases a week from this product. It seems nobody cares that this is poison!! I can’t believe that no lawyer is willing to take this on!! I hope your puppy is going to be alright.
Barbie
I used this product on my 2 pugs 7 days ago because the store was out of my usual, Advantage. Half an hour after applying it, both dogs were scratching and gagging up white foam. I threw them in the tub but that didn’t seem to help. I called the number on the back of the box and the lady told me to bathe them in Palmolive. I did that – twice. Now it’s midnight and they are still going nuts scratching, twitching like something was biting them and vomiting up the white foam. By 3 am I was on the phone with poison control – they told me to take them to emergency. By then, they had fallen asleep. They woke up and 8:30am and both threw up. I took them over to my vet and they had to stay there all day, getting their stomachs pumped full of charcoal to get rid of the poison. Within 24 hours, my little girl had developed red sores which were oozing green pus at the spots where I put the poison. The vet told me to compress it 3 times a day and bring her in if it didn’t get better. Today is day 7, I took her in and they shaved her back – you should see the sores. It is ridiculous. They are still scratching! I’m filing a case with Sentry Pro (aka Sargent), am contacting the FDA, Consumer Product Safety and contacting my local news.
My 6 month jack russel terrier and 4 month lab have been having the same symptoms as the first story on this page. I was so worried.
My jack russel terrier was vomiting, her tummy inflated, her hind leg was kicking randomly, she had breathing problems and all she would do is sleep.
I finally found this web site and was relived that the dogs in everybody’s stories finally got better. This is her second day with all these symptoms. I bathed her today. I didn’t know about the dawn so maybe i should bathe her again tomorrow.
if anybody knows of anything else to treat my puppy please reply. I hope everybody’s pets are doing better. I hope mine will too.
Maggie
Maggie
If you have not already tried it-children’s Benadryl (diphenhydramine is the generic name) can help with the itching, coughing and salivating. It is an antihistamine medicine used for allergies. I went on line and discovered the dose. It really helped Sebastian and Sawyer. You can also find dog doses on-line for xanax, valium, and ativan if the dog starts to seize. I think many of us prefer to keep our pets at home if possible.
Obviously a vet is always available if your dog requires professional care.
Good luck. It is an unbelievable that this product is still sold.
maggie:
in additon to the Benadryl, many have reported relief using Vitamin E oil on the affected area. BUT do nothing else until you do the “dawn” bath…THIS IS VERY VERY IMPORTANT.You ABSOLUTELY MUST do this or the poision will continue to effect your dog…please scroll up to my POST #371 and read it so I dont have to retype it. This crap hurt BOTH of my dogs, one of which is now dead. Not due to the posion…he had cancer… but the vet said the SENTRY POISION XFC hastened his death.
Maggie……
Not all the dogs made it……use the dawn asap.
ATTN: drfaulken
I assume you are the moderator of this forum….is there a way we can make a “treatment section” that is a “sticky” at the top of this forum that would contain detailed treatment instructions that we could compile from all the posts? this way one who visits the forum can have detailed instructions right at the top? I would be happy to help coordinate it with whomever wants to help via email and get a working draft which you can then post as a “sticky”
I can be reached at mthomaspro@gmail.com
I just bought this for my two peekapoos. I have never used anything except frontline and advantage, and sometimes capstar (pill), for some reason I decided to check online about this before giving it to them. THANK GOD I DID, AND THANK YOU FOR MAKING THIS SITE! One of my dogs already takes seizure medication so I don’t won’t to even imagine what would have happened. I hope all yalls pets are ok, I will pray for them all. This is just terrible!!! I throwing the pack away,at least that’s one pack off a local shelf. Thanks
CRAP PRODUCT! Just like everyone else, I bought this product because it was substantially cheaper than Advantage. Big mistake! After a few hours my hot dog Max kept shaking his head like his ears were wet. He didn’t set still all night and this morning I just dropped him off at the vet. I now may go get him so I can bring him home and bathe him knowing now what I’ve read on here. PetCo, I’m headed your way next…
We just had the same experience. Our Maltese is in the Hospital now for 2 days and does not seem to improve. Let’s spread the word and try to protect other pets.
man, i was out of town for a few days and it was time for my penny’s( 7 y/o border) flea treatment. so i rang my wife and had her go get some and apply it. no problem i got home she was coughin and acted restless, was not happy sitting in the house with me like normal wanted to be outside all day couldnt sit still when in the house.
i just figured she was in a mood or something well, a few hours ago i let her out to potty and when i called her in i noticed the had a hard time jumping up onto the porch ( about 18 inches ) and this dog can normally clear a 4 foot fence No problems. but i chalked it up to tripping shes done that before.
well as we started to go to bed i noticed she was scratching manically and then i saw it when she stood up she stumbled. so i started massing her legs, checking for everything i could thinkg of bending her at her joints to see if that was the discomfort. then i saw the box of flea meds and looked it up.
WOW. i bathed her with her normal shampoo then ajax dish soap, and plan on another ajax washing tomorrow.
but within the hour she already seemed to be walking better, and i know she is still drinking lots her water bowl is still going down at the same rate as normal.
my poor wife was nearly crying appologizing to me ( i had the dog 4 years longer than the wife lol ) now she knows why i buy “the 50 dollar shit” as she calls it.
my thoughts go out to anyone whos dog has been subject to this terrible “medicine” and i pray they all get better in due time. i plan on taking penny to the vet if she does not exibit much better behavior by monday.
other than the wierd walking, and constact scratching she seems perfectly happy and normal and upbeat. but she walked like she had no co-ordination at all like a baby deer or something. scary stuff
Brian,
My dog had similar symptoms several weeks ago. I also assumed that since she was drinking and peeing everything was okay. Turns out that all the fluids were going straight through – her kidneys were not functioning well enough to retain what her body needed. She spent four days at the vet getting IV fluids and almost died. When she came home, I had to give her fluids subcutaneously (a needle in the scruff of the neck) twice a day for several more days. She is finally acting herself but her kidney enzymes are still higher than normal so she is only allowed to eat special food for dogs with renal problems. She may have to be on this diet for the rest of her life – not sure yet. If your dog is not back to herself by Monday, you may want to have her kidney enzymes checked. It cost me $1,000 to keep my baby alive because her kidneys were failing from this crap. I hope your dog is not suffering from kidney problems but don’t assume, as I did, that because she is drinking everything is okay. Best of luck!
I too purchased this product in a hurry on a Sunday night while most stores were closing, and my vet had already closed for the day. I found a flea on both of my dogs, and went into panic mode. There I was pacing the aisle in my local Petsmart. I wasn’t familiar with any of these off brands. Ten minutes until closing time, I made my choices. I grabbed both of the packages which matched my dogs weights. Within 2 hours of application, my smaller dog (34 lbs.) was able to scratch with her back leg in the area where the solution was applied. Then I would constantly follow her because she was then licking it off of her toes! She began to vomit over the next 4 hours. I gave up and washed her. My other dog (68 lbs)didn’t scratch or ingest the solution, but began to vomit 2 or 3 times as well. I bathed him after 48 hours, had treated my home with spray, and did all hot water laundry. Fleas are still bugging….and by bigger dog has lost a lot of hair on the back of his thighs/legs. He is miserable!! After finding these postings, I will not use the remaining amounts in the box. It’s off to the vet I go.
I gave my dogs this yesterday afternoon around 3pm and one of my ddogs have been up all night long shaking, air scratching, crying and even being nippy and he is the most loving dog.
I normally never give my dog flea medication but while traveling out of town we found a stray dog. He is beautiful and sweet puppy unfortunately where we were at there are alot of dogs that run free so we decided to bring this new puppy home and he was infested with ticks and fleas. After numerous baths and a visit to the doctor’s he was in great health for being wild. Since my doga were around him I thought that it may be a good idea to get both of them flea control. since I am temporarily fostering this new dog I wanted to save a few dollars so I got them sentry pro.
The stray did fine with the medicine but my shitzu-poodle kept me up all night and was terribly sick.
I will never use this product again, I even video taped my dog because i had know idea what was going on.
Ii hope anyone who uses thiss product gets this same article when they google sentry pro like I did.
I have 2 one year old chihuahuas. Both after applying Sentry Pro XFC had reactions. One had foaming at the mouth, siezures, vomiting. The other is foaming, vomiting and can’t seem to be still or lie down. Gave them baths to get it off, now they are just scratching and still have the previous symptoms, except for the siezures.
Thank you for having this website! It’s really helped. I treated my three puppies earlier today with this product and all three reacted. Two were only slight reactions but the third puppy has had a more severe reaction. The tuna and benedryl have helped significantly and I’ll keep a close eye on him.
I had used this product on my adult dogs and I couldn’t figure out why they have been itching more and chewing their feet. Now I know.
Thanks again for this very helpful website.
I gave both of my dogs Bailey and Chance this SentryPro product and with in a few hours they were both vomiting like they belonged in the exorcist movie. They have both been shacking and itching like crazy and acting as if they have bugs in there ears. Does any one know if there is any way we can work on getting this product pulled off the market since there are such wide spread problems. I think its a bout time I get a lawyer involved. If anyone already has a pending lawsuit please post back. I believe that this is a serious problem even though I have not heard of any animal deaths as of yet im sure there will be some soon if this product is not remove immediately.
I would also like to thank you for having this website!! I wish I would’ve checked into this before I applied SentryPro on my dog.
I treated my 4yr old chihuahua Lucy at about 8:30pm and by 10pm she was panting like crazy and pacing around. She could only lay down for a couple seconds at a time before jumping up and shaking and itching. Luckily this website was easily found. I bathed her and have been keeping a close eye on her. She is doing better with her breathing but she still seems really uncomfortable and can’t lay down for long.
I can not believe this product is still available with as many problems. I to would like to know if anyone has a pending lawsuit.
Once again thank you so much for having this website!
I have two dogs and about 40 minutes ago i put Sentry Pro on them…. Then I decided to get online and read some reviews to see what people thought of the product… So I started to freak out thinking that I have just killed my loving and faithful dogs, so i got them in the backyard, ran and got the hose and started to wash them off as fast as I could. They were probably thinking what the hell has gotten into him. After I washed them off I got back on this website and realized that I have just Sentry Pro and not Sentry Pro XFC (thank god) and one of the main ingredients was different. (hopefully the one that cuases these horrible problems) I called the hotline to make sure I didnt have the same death gel as the XFC (when i said the words XFC the lady on the phone sighed as if she had delt with this many times) and they assured me that it is not the same, but how can i believe a word they say seeing that they allow this other product to be sold. She told me that if they were to have a reaction it would be within 20 minutes. It has been about an hour now and they have had no reaction what so ever (except they think im crazy) I am still not going to use this product anyway even if it doesnt cuase reactions. Good luck to everyone.
I was able to clean most of this XFC crap off of my animals in a timely fashion. They have since almost completely recovered. If you have use this shit on your animal and they seem fine dont just hope so make sure. Like I said mine seem fine ,but my vet check them and ran a chem panel and a CBC and they have elevated liver enzymes and weird chem panel results. So make sure your vet checks out your animals. They are both alive and recovering well with only minor lingering problems. I have sent petsmart and petco nasty letters and they assured me they will investigate , but like i said I am considering a lawsuit not to get money but to try to force the company to pull this horrible product.
I just cant believe how long this has been going on and nothing has been done about it. I used the same product on my Shitzu and after only 1 hour she started running around from place to place, vomitting, scratching and whimpering. Seeing her like that brought tears to my eyes. At 1st I thought that she was just having an allergic reaction to it until I looked the product up online and found out much worst. Reading what I read on another website of owners who had this same problem convinced my husband and I to go to the ER even though we knew it would cost so much b/c her life is priceless. The vet gave her a bath in a special product to get rid of the toxins, and gave her a muscle relaxer injection and pills to take for a couple of days. After paying 275.00, I’m still worried of the effects that she may encounter. Her symptoms appear to be better, but she is still scratching a lot and appears to be a little restless. I am willing to do whatever needs to be done with everyone else to get this product removed. No product should have this kind of effect on this many animals. The vet told me that it wasn’t just a normal allergic reaction to some product. I’m curious to know how many people actually got reimbursed for their charges. Needless to say I will do what I started to do it the first place and that is go to my regular vet and purchase the Frontline or Advantage. They gave it to her before and she had no reactions to it.
If you really want to get it removed send the store you got it from a nasty letter. I sent one to Pet co and Petsmart and they are now conducting an internal investigation. Also you can Call the FDA they have a veterinary medicine department. Make sure you tell them exactly what happened in Detail. If you get the answering machine and its full keep trying untill you can leave a message or talk to someone. I have Informed my Lawyer of what happened to my 2 dogs and my 400 plus dollar vet bill. He is investigating and going to tell me if we can do anything.
i have two tea cup dogs. one is a 2 years old tea cup yorkie and the other is a 8 years old chi hua hua. we have some random cats in the neighbor hood that are infested with fleas. As a precaution we went to our local pet store and bought Sentry Pro XFC, we had never bought a flea prevention for our dogs and one of the sales associates recommended it. i regret the day i decided to even walk into that store.
we got home and applied Sentry Pro XFC to our dogs within half and hour Chico our chihuahua was crying and running around as if he was on fire. He could not stop moving crying and kicking his legs. and then Coco my yorkie started doing the same. i called the hotline and they told me to shower them with dish soap and rub Vitamin E-oil on there skins. they were very polite and friendly. of course they were they knew exactly what was happening to my dogs. The operator told me that they had an overdose. I seriously washed them more that 15 times crying my eyes out because they were in so much pain. it was 8 at night and my vet was not open. After 2 hours of rubbing and putting cold towels on them as directed by the Sentry Pro XFC customer service agent, i took them both to the emergency vet.
i almost lost my dogs. they both had to be ditoxed, the chihuahua recieved 8 shots becuase it even affected his liver, my poor yorkie was given antibiotics and steroids to stop the inflamation. it was truly horrible.
600 dollars and 2 hours of sleep later they are all druged up AND have permanent nerve damage. this should not happen to no animal. please do not put this on your dogs this product needs to be taken off the market. and if you read this too late take them as soon as possible to a vet.
i am not staying with my arms crossed someone is going to take responsibility for this.
please feel free to contact me if you need help
diazn22@live.com
Wow, I just read this site and I wish I had a week ago. I purchased SentryPro XFC and it too created issues with both of my pugs. I have a male that is 8 months old around 25 lbs, 10 days older than my little female who is about 12 lbs. They both were scratching their neck very frequently, wouldn’t sit still. I noticed the male threw up and ate a lot of grass, and had diarrhea a few times. The female on the other hand, started to develop this unusual spot on the back of her neck. It had this brown sticky icky stuff, and some blood. I left them both in the same crate for a few hours came home and noticed hair was gone about a penny size in the same spot. I cleaned it out and it kept getting worse. I called the vet they too advised benadryl, soft soap and water. Overall it worked but her spot seemed to get worse because she was twisting herself to scratch it, which caused some bleeding.
I saw Dawn soap was used from this site to clean dogs, I just applied it on both dogs. The spot on her neck isn’t hard anymore. Looks better but it smelled, I never noticed that before. I gave both dogs benadryl and they are acting normal hyper pugs. I am going to Petco to get my money back. I am really disappointed and upset that a company can still sell this product as well as the FDA. I even took pictures before the Dawn bath and afterwards.
I really can’t believe this.
I just bought this product for my mom’s dog in Korea and I’ve heared exactly same symptoms on her sith-zu dog.
However, her dog is loosing her left sights now.
What should I do?
Is this just some react for few days or is she really loosing her sight forever?
Is there anyone can help me??
Ellie, call the poison hotline on the back of the box IMMEDIATELY if you haven’t done so already. I am not a vet, but since some of the symptoms described in this thread affect the nervous system the blindness could be part of the reaction.
I am not a doctor, though — call the poison control number on the packaging RIGHT NOW!! Good luck, I am sorry for your mother’s dog. :(
I just can’t beleave this. My wife and i put this on are three poodles yesterday about 3:00 pm. It only took about 2hrs to see some of the same reactions. We gave them a bath about 4 hrs later but we did’nt no about the dish soap so i will bath them again. I dont no how they can still sell this stuff. I will go to petsmart and let them no what i think. Well i hope every bodys dogs and cats are all doing well now.
P.S. We never had a problem with frontline.This is what happens when you lose your job and start buying the cheap stuff.
NEVER AGAIN
My husband and I had the worst night with our two maltese dogs because of this product (Sentry Pro XFC). I honestly thought they were going to die of a heart attack…The same symtoms as above, constant shaking, cannot lie down for a second, scrathing, vomiting. If it was just one dog I would think it was an allergic reaction but it was both an they are not related….I am ANGRY with myself because I did not check prior to using….and I and saddened that a well known pet store sells this product and that it remains on the market by its maker….THIS MAKES ME SICK…I can only hope my little best friends will be ok…
Listen up Folks…
You are NOT alone on this one!
We need to take a stand against this product and the makers…Sergeants…
There’s a form that you can have your vet to fill out and have them to submit it to the Department of Health and Human Services Food and Drug Admin…
Lets take a stand and stop this NOW!
I have sit here and have read and read about the problems you are dealing with and are still dealing with…I dont believe i have a tear left after reading this….
I myself just recently went through this with my Pug..I felt so helpless….Luckily with the help of our vet and some medications she is doing better..But she is the lucky one..what about others who may buy this product and use it on their pets? Are they going to be so lucky? Lets not let this happen to others by letting your vet fill out this form…
Here is the link to where you can find it…
http://www.fda.gov/opacom/morechoices/fdaforms/FDA-1932a.pdf
I am so sorry for the ones who have lost their pets from this! Lets take a stand and stop this…
http://www.petsmart.com/helpdesk/index.jsp?display=store&subdisplay=contact&stillHaveQuestion=no
Here is a link to petsmart …send them an e-mail and let them know of your experience with this product that has hurt so many of our animals…lets see if they will stop selling it…thanks..lets all take a stand for our animals…
WOW.
Normally, I would research using a new product such as this PRIOR to making a purchase but I guess I was robbed of my better judgement when I was blinded by the difference in price. On my way home from PETSMART I had started having second thoughts about my purchase. I’d asked myself, “Why isn’t this product a #1 seller if it’s so cheap and claims to produce the same outcome?” (as brands such as frontline and advantage).
For some reason I waited until after I had applied this product to both my dogs and then immediately decided it was time to do some research. When I read the many of the posts on this blog I had decided it was definitely time to wash this off my dogs and return the remaining product to the store tomorrow. It was on them for maybe 45 minutes to an hour and I had my larger dog (a Puggle), Odie, on my lap while I read this blog and amazingly the strong fumes from this product caused my eyes to water. He and my smaller dog (a mini-dachsund), Athena, did exhibit some lethargy however I bathed them prior to any other negative reactions occuring.
It’s amazing to me that this product is still being manufactured and sold. I will be taking the time tonight to visit these websites mentioned in later posts to hopefully help in spreading the word and ultimately having this product removed from store shelves once and for all.
I just read about 100 of your post and now I to feel ashamed for not looking into the brand of flea medicine i was using. I used sentry on my 90pd lab and he has shown no reactions. Yet with my 15pd dachsaund/terrier mix its another story. Its now 4am and he’s still acting as if he were on lsd. I’ve givin him to long washes already and think he may be calming down. The only symptons hes shown in the past 12 hours have been the biting out of no where and the wet mouth. I have decided to stay up all night to care for the dogs because my g/f has an important interview 2marrow morning. Even though I still have to work at 3pm. I will be sure to annoy the company for the money back and to at least warn others from now on. Thankyou for the nfo posted here as unfortunate of a way we all had to learn about this stuff
Why is this stuff still on the market. I thought I’d save a few dollars (versus Frontline) and bought this yesterday and put in on my dog. Within an hour he vomited his entire stomach contents and I’ve noticed he has been excessively drooling. I just googled Sentry Pro XFC and found this site. Now I feel horrible that I’ve put my dog through this hell. I’ll be taking the remaining 3 doses back to the pet store where I purchased it for a refund and stick to buying Frontline from the vet.
Joell we all have been asking the same question…seems like this has been happening not only now..but ever since may 2007 and this stuff is still on the market…
I purchased my Sentry Pro at Pet Smart..and like you..i administered it to my pets without searching the product…
I have e-mailed petsmart headquarters and received a letter from them saying that they apologize for my dogs having a adverse reaction to the drops…but however all my concerns should be directed to the EPA because they are the ones that says the product is safe to market..and as long as the EPA says it is safe…the MFG will keep producing it….they also said that they would let the EPA know for me…I included in my e-mail to the,…some of the comments that were said on here…
Also my comment along with others are also on Consumer Affairs website letting people know what this product has done to our animals….
If you haven’t read already…you may want to bathe your dog in Dawn Dishwashing Liquid and apply Vitamin E oil to them…
Dawn diswashing liquid removes the oil from the product….If your dogs are not any better…you may want to seek a vets help…
Some dogs have died from this…Good Luck…
Well unfortunately all i can say is this has been happening for years….it has even been on the news….reported to the fda/epa and I even reported it to PETA. I have called the company, written a letter to the company….we have had people stand in lines at petcos and petsmarts…..and yet nothing has been done. Its hopeless…..the molecular compound is a nuero stimulant….soon as it gets into the skin your animal is screwed……the dawn detergent washes off the remainder but what ever gets in the skin is there until it runs its course…..seems smaller dogs are much more susceptible and of course cats are lucky to survive….I thank everyday that my cat lived thru it…most don’t…. its just sad to see that a product like that is so hard to get off the shelves…..
Wow Tara
I just can’t believe this at all..!!!
And after all has been done and said about this product and yet it is still on shelves…
What else is there to do? Sounds like you have been there and done it all already…
Good Luck to anyone who finds this website and reads these comments…
It’s terrible that this product is still being sold!!!
I posted here a while ago and stay abreast. Unfortunately, this will continue. There is no way to stop it. Despite all that has already been done…NOTHING happens. You can forget our Federal agencies, I think we all know what we can expect from them ….NOTHING.
It has been looked at by many law firms, including one of the largest class action firms in CA (which I had a direct in to the top dog) and they passed. I won’t get into why…just too risky an investment for the firm to take.
You should all know that there is a rep from Sergeants that has commented here trying to defend themselves and I would bet she is subscribed too and reads all these posts. The almighty dollar rules folks. Bottom line is THEY DON’T CARE NO MATTER WHAT THEY TELL YOU. THEY ONLY CARE ABOUT THE MONEY.
I had one dog die from cancer. This crap didn’t cause it but it definitely hastened his death and made his last few months miserable.
I have another dog…diabetic and blind. She ended up with a terrible skin problem from this stuff. Even though she has been washed w/dawn numerous times and then with a Oatmeal bath, the skin problem persist MANY months later. All up and down her back she keeps scabbing. It eventually dries and falls off leaving no hair. It grows back and the cycle seems to continue. She never had this problem before. I was thinking its probably something else at this point so far down the road, but my wife is not buying it. She blames SentryPRO and points out she never had a problem with her skin in 13 years, until she had the problem with the crap.
I would like to know…has anyone else experienced this….many months later?
THINGS YOU CAN DO:
One of the things I did, and I urge you all to follow suit is to go to as many online Pet products sites as you can find, especially Petsmart and Petco, and find the product. They allow users of the product to rate it…..I’m sure you’ve seen this many times. Rate it the lowest possible number you can and give it a bad recommendation. Dont sound angry or vindictive or they will discard your comment. Just rate it lowest possible and say it made your dog very ill. There is nothing slanderous about it, you are simply telling the truth about your experience with it.
Another thing I did was made a copy of the box cover and wrote “Beware of this product” on it. Then I brought it to my vet and a few others in my town along with a little blurb of what happened and the link to this site. I asked that it be given to the head vet to review and warn his pet owners. They all took me up on it after seeing the material and posted it in their lounge. They like doing it so they have another reason for people to buy Frontline from them.
Then posting here is also a big help to everyone who gets hurt by this crap and we can all thank “drfaulken” for keeping this thread going.
Yes Mike P. I have the same problem with my 1 year old pit bull about 1 month after using this product and it almost killing him. I have not found anything to stop him from scabbing and losing hair. My vet and I are working on it. So far this product has cost me over 500 dollars in vet bill and no refund in sight.
Well we have had the same problem all you have. We have two Boston Terriers and decided to use this product on Sunday. My Male Misu has had no real issues he is 18 lbs but my female Chikara who is 9 to 10 lbs is having hissy fits. Like every one describes with the shaking and running in circles. My wife is going nuts. I am home due to surgery and watching more poor girl go thru it. This stuff sucks A~~. After all the agony that has gone on there is more to the story. THE FLEAS ARE STILL THERE!!! I know I washed her 3 hrs or so after and I washed him the next day. It is just crazy. My wife feels like a murderer and all we can do is watch.
Sargents can go you know where from now on!!
Thank you for posting everything as this web page has helped our Fury Kids.
I have posted this in Facebook and a few other breeder websits hopefully people will not use this product.
Hugh
We too have unintentionally harmed our dogs! We have just washed them for the 4th time with Dawn dish detergent and still the symptoms are awful. Our 2yr old 75# Blue Heeler has been racing around the house crying, itching, and scratching. Our 100# 13 yr old St Bernard Mix doesn’t get around well to begin with has developed a terrible cough and hacks incessantly. They drool like crazy and can’t sit still. Our 2 yr old has developed a tennis ball size lump on her left shoulder. The skin itself seems fine but the lump is like a rock.
We are off to the vet tomorrow.
We need to do something to get this stuff off the Market!
My puppy is sooo sick – having same symptoms and has been crying for hours now. Vet is closed…. I went online and saw this. It should be illegal and they ought to be sued and off the market.
My little guy is suffering so much. Thanks for the benedryl tip.
It’s going to be a long night.
I have recently sent emails to every member of the EPA that may be able to help. If you wanna try to do something please send emails to anyone you can think of with this website and others that explains the problems that we are having. if we dont do something about this no one will.
I purchased Sentry Pro XFC at Petsmart. The on-site vet recommended Advantage at a cost of $56 for 3 doses. I then asked about the Sentry Pro at $20 and if she thought it would work OK. She looked at the package and said it should be fine.
Within about an hour of application I noticed our dog, Okie, behaving strangely. He was pacing and drooling. He was also trying to reach the area where I had applied it. I thought he just didn’t like how it felt and did not realize he was having an adverse reaction for several hours. I read the packaging again to see if there were any listed side effects and there weren’t. I googled the product and found this website as well as others that state many people have lost their pets to this poison. There were 2 phones numbers on the box.One for emergency and the other for non-emergency. I called the emergency number. They suggested I wash him with Dawn dish detergent and apply vitamin E oil to the effected area. Afterward he was still drooling and very uncomfortable. We decided to give him a dose of Benedryl. After about an hour he finally calmed down and went to sleep. This morning he seems to be doing better but is still out of sorts and trying to dig at his back.
We feel very fortunate that this was not worse but are furious with Sergeants and Petsmart to continue selling this dangerous product. While the manufacturer’s liaison states any medication may have side effects in certain animals, this clearly goes far beyond an isolated few. Furthermore there are very limited warnings on the packaging. None of which relates to the reaction my dog had.
From here I plan to go back to Petsmart and speak with the store manager and on-site Vet. I expect a refund for the purchase as well as the Vet better training his staff before they say a product is safe. I am also going to contact Petsmart’s corporate offices to file a formal complaint and suggest the immediately remove this product from their shelves. It is irresponsible for the manufacturer and retailer to continue selling Sentry Pro when there is an abundance of information readily available on hundreds of pets who have suffered needlessly. We are also telling all of our friends and neighbors not to use this product on their dogs.
Hello Charlotte,
I am so sorry for hearing that this product has done this to your dogs as well…
I had also purchased this same product as many others that have responded here on this site..
I have also contacted PetSmart headquarters online and received an e-mail stating that the EPA is responsible for putting this product on the market..and that all inquiries should be directied to the EPA to remove it from the shelves and that PetSmart would contact the EPA on my behaf…that is all that was said except that they were very sorry for what my pet went through…
Reading between PetSmart Lines indicated to me that as long as the EPA continued saying that this product is safe then they would continue putting it on their shelves…
All we can do is do what you just did..let people be aware of this product..
I also went to the PetSmart Store where i purchased this product and the Manager there was sympathetic with me and apologized and said that she was sorry for the adverse reaction and that she would tell her corporate managers..and saying that..she said that whenever customers ask her about recommending a flea product she always recommends the Frontline..which by the way ..they do not carry…lo! Guess they would rather carry products that hurts pets…seems like if they know what this product is doing to animals..they would take it off thier shelves…I just do not understand how this product is still being sold…Thanks for your comment it helps others to understand whats going on…
Well add three more to the list of dogs that reaacted badly to Sentry Pro XFC. We have five dogs. My daughter still had her dog treated by Frontline so he didn’t get a dose. Our collie we didn’t treat because he reacts to everything anyway. But our other two chihuahuas and our Pomeranian we did use this product and they have shown all the symptoms. It has been three days and four baths later, not much improvement on Charlie and Rosie. Nicky the Pom seems worse. I feel horrible about doing this to my loving trusting pets. It amazes me that such a harmful product is allowed.
3 dogs here near Philly. Lab is fine Pugs are not. Even someone on the hartz line had a reaction with their pug.
Latest advice 3 – 4 baths & 1/2 a benadryl 2 times a day
UN freaking believable
3 Shi-Tzu and they all reacted. The smallest one (11lb) was the worst. He’s still wimpering, but it’s only been 1/2 hour since we washed that garbage off.
Please log a complaint with the Consumer Affairs Site listed below. Read the countless cases already listed there.
We want their Lawyers to take action for us!
http://www.consumeraffairs.com/pets/sergeants.html
We need to let them know this is happening every day and how awful this experience feels!
We need their help to get this product off the shelves! Every day there is another person like you and me that will experience the horror of watching our loved one suffer. Please take the time to log a complaint.
Sergeants is knowingly causing Cruelty to Animals and I am at my limit watching them.
Sentry Pro XFC Flea & Tick Squeeze-On for Dogs
I am beside myself that I too put this product on my beloved Molly and Oreo. We applied the medicine last night before bed — normally they would lay with us but last night my mother suggested we put them in the kennel.
BIG MISTAKE!
No one was there to notice the irritation my poor dogs were going through. We washed them four times today early in the morning and they are both still showing signs of irritation.
Twitch and shaking
Attempting to gnaw at their backs
Rolling over and crying – welping
panting heavily
I am taking them to the vet asap! I can not believe this stuff is still on the market!!
Rosie and Charlie are better but still off balance a little and cock their heads occasionally. Charlie still has itching but the Benadryl really helps. Nicky still shakes, itches, hallucinates. He is the only one that I have to make sure gets enough fluids.
I have a myspace and on Classmates I am getting the word out as well as sending emails to everyone I know adding the link to this site. I also sent email to some animal loving celebs. Don’t know if it will help but it can’t hurt.
If any of us only knew what this garbage was we never would have had to watch in horror at our pet’s nightmarish suffering. Add 1- 12 lb, 11month old shih tzu to the victim list. The neuro toxin causes pins and needles that nothing helps. Which is why benadryl’s drowsy-effect seems to at least help these guys sleep. I’ve already had to have the vet give my lil guy sedative injections. 2+ days without sleep. I think the benadryl actually worked the opposite for my Saki but that comparison of one’s dog acting like they were on LSD is so true! And soooo sad to witness. I washed the crap off him within 1-2 hrs with dawn soap and aveeno and used cortisone topically with min. relief. I am so horrified at people’s experiences and send all my support and sympathy.
This whole experience has me wondering about the effects of vaccinations and all the research on duration of immunity. . . .
In solidarity.
All:
I am a frequent poster here. I had 2 dogs who both were sickened by this product. This has been batted around for a long time, people have complained to Sergeant’s, the fed regulatory agencies, consumer protection groups, animal rights groups, the pet stores, some of us (like myself) have presented it to class action attorneys…..ALL to no avail. This company apparently doesn’t care and continues to act with impunity. They know the product is a problem, their reps that answer their toll free numbers have even acknowledged that they receive “many phone calls every day” about this product. They obviously don’t care. This forum has been a great help in uniting all of us. I got the thought that we should have a way to show this company in force that we will not be shushed up and ignored. I decided maybe we can petition them if we get enough signatures to pull this product. If we get a good response we can also petition the major pet stores to pull it as well. So, I figured I would try….I lost one dog and still have the other who has a perpetual skin condition now. I stated this online petition and ask that ALL of you add your voice to it, sign it and we’ll see where it goes. To the extent that I can control it I will not share you email address with anyone. (suggest maybe using “secondary” or free email many of us have). Many thanks to all of you who choose to participate.
Here is the link to the online petition:
http://www.petitionspot.com/petitions/sentryproXFC
I wish I’d seen this site before 8:00 last night. Our poor little Hank is still a wreck after 3 baths. The vet says benadryl will help. How long before we can expect to see improvements? He’s a 16 pound Shiz Tzu, a real lover too. He exhibited symtoms 90 minutes after application, I washed the areas about an hour later and gave him a complete bath at midnight. He was up all night just beside himself. Vet said benadryl and he received that before 7 this morning. My wife gave him another bath at 7:30. He’s eating and drinking normally, but still not himself. The medicine has made him calmer. When should I expect him back to normal?
jim-
I have a 12 lb shih tzu and last week was our nightmare. I gave Saki benadryl around he clock with no relief. The vet gave him a steroid injection (thinking it was allergic/inflammatory) with no relief. The animal poison control stated this product causes the neuro effect of pins and needles (parasthesia) and nothing is effective for treatment except time. I had an emergency room visit where I asked them to please sedate him after 48hrs w/o sleep. The next day, I called my reg vet for more sedation (called ‘Ace’, short for acepromethizine). This was the only way he was able to have a moments peace and rest. He was kept sedated for the next 2 days. It has been a week now and he has some symptoms still and seems not himself but is about 80-90% better. I think.
As long as he, Hank, is still eating, drinking, peeing, pooping he’s ok. It’s when they stop doing those basic activities that you might expect the vet to hospitalize him.
question for owners who’ve gotten thru this- what are your experiences with the length of time before your pet was back to themselves completely? Did your pet exhibit lethargy after the acute events? Thank you.
Laura, Good news is our Hank was back to himself after two days. Yes he slept a lot over the weekend, but between the benadryl leaving his system and the loss of a full night’s sleep, I expected him to slow down a bit for a few days. He’s doing all his normal routines. Had a slight loss of appetite, but he’s eating normal amounts now. I think washing it off hi quickly limited the damage. I’m now researching alternatives to all these drops-type anti-flea measures. Does anyone know anything about Best Yet? It’s a cedar oil based product.
If I was you I would use frontline or k-9 advantage or a similar product just to be safe. I know I will never use anything other than Frontline plus again.
jim-
glad to hear it! Interstingly, My vet suspects that fleas were not the perps in my dog’s original itching, but rather an allergy to his diet. I’ve been reading a ton on this natural diet stuff and it’s relationship to flea control. 2 sites I found interesting were petgrub.com and http://www.goodpet.com/goodpet1.html
I haven’t really tried anything different yet except for salmon which is definetly a winner. I don’t know anything about cedar oil based products so let us know what you find out. :)
One of my dogs had cancer which was discovered after I brought him in for illness from Sentry PRO XFC. Obviously the cancer wasn’t caused by the poison but it made my buddy very sick and weakened him to the point where he was gone within 2 weeks. My vet said while he’s pretty sure it didn’t cause it, it certainly hastened his death and caused him a lot of suffering and discomfort in his last days. My OTHER dog is a different story, She got over the initial lethargy and illness but to this day, 7 months later, she must remain on anti-biotic because within a week off it she develops this strange skin infection. She starts crusting and scabbing up all over her back with puss and everything. And its very painful for her. I have learned that I am not alone. Others out here have reported the same long term effect as I am. This stuff is poison through and through. I’ve said this before…if it does this to a dog…it has to be harmful to a child who may pet the dog and get it on themselves. God knows what damage it can do to a child, maybe organ damage we cannot see outside? Do you think Sergeant’s even considered this? Probably not. Seems they don’t care despite what they say. Yes they tell you on the box to keep kids away from it for a few days. Even if you are able to do that what about after? Its designed to stay on the dog for months that’s why its so oily and you need to use Dawn to TRY and get it off.
It pains me to see people come here day after day AFTER the fact.
I’m trying to do something about it….all other channels…. legal, regulatory agencies, etc…have failed/no interest.
I’ve created an online petition that if I collect enough signatures I will send it certified mail to their President and Board of Directors. At least we can get their attention so they know we are out here.
Please sign my petition here:
http://www.petitionspot.com/petitions/sentryproXFC
I am personally in contact with a few members of the EPA one from there media division and the other from there pesticide. If you really are serious about doing something I urge you to get in contact with them as well. Dont just send an email to a random faceless organization but really fight to be heard. I currently have several formal complaints being processed by there pesticide division. If everyone here looks on the EPA website and sends emails to more than one member your voice will be heard as well. I personally will not stop fighting until ever container of this product has been removed from every shelf in North America. Please do what you can every little bit helps our cause.
I had been using the Sentry product for a while now and have never seen any of the problems that have been mentioned on my dog. He’s not a big dog, either. He’s a cocker spaniel.
I HAVE heard about the problems, though, from different people once in a blue moon. Usually when I just run into a local pet store to pick up some food.
Thanks for the heads up all. If there are any problems, I’ll be sure to post. But as I’ve been using this product for a looong time and seen nothing, I doubt it.
I wrote entry 492 on Mar 26th 2009. I had sent an email to Sargeants about their product and this is what I received today (a lot of good it would have done now, but I already had done most of it at the time anyway)But the info may help others.
Dear Ms. Genereux,
Thank you for contacting Sergeant’s Pet Care Products. We are truly sorry to hear that your dogs had a reaction after you applied one of our Sentry Pro XFC Squeeze-On for Dogs. How are your dogs doing at this time? We hope that your dogs are feeling better.
We do not show a previous e-mail being received from this e-mail address. We are very sorry we didn’t receive this and certainly would have replied to you sooner had we been aware of your dogs’ reactions.
We can assure you that the manufacturing and use of our flea and tick products are approved and closely regulated by the Environmental Protection Agency (EPA). Sergeant’s has tested its flea and tick products in accordance with EPA rules and regulations in order to ensure that the products are safe. As warned on the product label, some animals may exhibit sensitivities to ANY pesticide product. However, the number of animals that may experience a sensitivity to these products is statistically very low.
We have seen that on occasion, dogs that have flea and tick products applied can experience a tingling sensation at the point of application. This sensation only lasts a short amount of time but if your dogs are particularly sensitive to the feeling they will experience excess scratching or biting. Please also note that if your dogs were able to lick the area of application, they could experience some stomach upset, drooling, or foaming. We suggest trying to give them a flavorful treat to help remove the bitter taste from their mouth.
To remove this product, we suggest bathing your dogs with a degreasing soap (such as Dawn) at the area of application. Then bathe your dogs with a regular grooming shampoo over their entire body. Please repeat this procedure several times to insure that the product has been removed. Please do not apply any other flea and tick treatment before bathing your dogs in this manner or allowing 30 days after application to pass. It could lead to an overdose of flea and tick medication. If you need more information, please feel free to contact our 24 hour call center at 1-800-224-7387 or our emergency number at 1-800-781-4738. Both are available 24 hours and would be happy to answer any questions or concerns that you might have.
We would be happy to send you some coupons towards a future Sergeant’s purchase, send you a replacement product to try, or to refund you for the purchase price of the product. If you would like coupons or a replacement, please reply to this message with UPC code from the back of the product’s packaging. Please be sure to include whether you would prefer coupons or a replacement. If you would like a replacement, please let us know which product you are interested in trying (collar, spray, shampoo, etc.) as well as your pets’ weight.
If you would prefer a refund for the product, we ask that you please send us a physical proof of purchase. If you no longer have your receipt, you are welcome to send in the UPC code from the product’s packaging. We would also ask that if you have any unopened tubes of the Squeeze-On, please send these along with your proof of purchase so that we can have the product analyzed.
You can send your proof of purchase to the following mailing address:
Sergeant’s Pet Care Products, Inc.
Attn: Consumer Affairs
2625 South 158th Plaza
Omaha, NE 68130
If your pets required veterinary care due to their reaction, please reply to this message or contact me directly at (800) 224-7387, option 5, so that we can further investigate this issue.
We truly appreciate you taking the time to write to us and sincerely regret any inconvenience. If you have any questions or concerns, please feel free to contact me directly at (800) 224-7387. Please choose number 5 at the automated menu. This will bypass the call center options and you will be automatically redirected to my extension. Your use of our products and continued patronage is greatly appreciated.
Kindest regards,
Danielle Farnsworth
Sergeant’s Pet Care Products
Consumer Affairs Department
So if any of you need this info of contact numbers and a name to go with it, there it is in the email I received. Best wishes to all with their fur babies. Mine are better. Nicky has bald spots on each side and on the back of his neck. It was washed off repeatedly with Dawn but he was extra sensitive so now he is one very odd looking pomeranian. Rosie and Charlie are almost one hundred percent. Charlie still has a little bit of the shakes and Rosie cocks her head now and then. Vet says it will go away eventually.
Yes Lisa G its the same boiler plate response we all got with a few words changed around. Pure BS. And the remedy they suggest….they got from THIS forum! They downplay the whole thing and tell you to give your dog a “flavorful treat” ! how nice….OK but first I have to wait until he gets home from the vet after being on IV for 24 hours! Just unbelievable arrogance. My dog is still suffering with a weird skin condition on her back 7 months later and must now stay permanently on Antibiotic or her skin turns to boils and scabs up all along the area where the poison was applied. AND I intentionally used a dose for dogs that was LESS than the dose I was supposed to use.
PLease sign the petition to STOP this garbage…
http://www.petitionspot.com/petitions/sentryproXFC.
I can not believe that there are posts here going back two years and this is still going on. I am so thankful though, because if I had not read all of this in the middle of the night two nights ago, I’m scared to think what would have happened to my dog Sam. I think I was able to wash most of it off before it did too much damage, at least before he ingested any of it. He is better, but still not 100%. I can only wait now, and hope that there are no long term effects.
I have filed a cosumer affairs complaint and I will be contacting Sargeants and PetSmart (though I dont expect particularly favorable results). I am also going to go to the local news media who love these consumer advocacy type stories.
I am just infuriated that this product is still on the market – I don’t care how many warnings are on the box. Imagine the outrage if this was a human product and this many human children were being harmed by it. This would not be allowed to continue. I, for one, am going to do all I can to see that it does not continue to harm our dog “children”.
I bought the XFC Pro two days ago after reading the entire package… there are no warnings except that it is harmful for humans and should not be used on cats. So, after a visit to the groomers we went straight home where I applied HALF of the suggested dose on my two Maltese dogs, Joshie and Bella. They began exhibiting all of the same symptoms expressed here by others which, stupidly, I chalked up to giving them too many treats during the busy day with the groomer, PetSmart etc… Yesterday morning they were both crying and jumping around. It really didn’t cross my mind that it had anything to do with the medicine I had bought to HELP them. Last night I searched online for side effects to Sentry Pro XFC and I was shocked at what I found. I am headed to PetSmart right now to kick the managers ass and get some names of corporate officers. Absolutely unbelievable. Obviously we aren’t making enough noise about this.
none of that will matter…..we’ve been down this road and lots of people have done lots of things…reported it to the various gov’t agencies (lot of good that will do, almost laughable), contacted law firms (none are interested), complained to Sergeants and Petco and Petsmart and NOTHING matters. Product is still on the shelves because Sergeants doesn’t care….period. It all about dollar$ and cents.
Trying to get as many signatures on my online petition as possible. Don’t think it will matter either but if I get enough I will send it to their President and Board of Director so they at least know we are out here.
Sign it here:
http://www.petitionspot.com/petitions/sentryproXFC
I’ve resorted to activism. I made labels that say “POSION DO NOT BUY” with a skull and cross bones on it and I also put “GOOGLE SENTRYPRO XFC” on the label. When ever I go to Petco or Petsmart I stick them on as many boxes as I can when no one is looking. Just put them a few in the palm of your hand and make pretend you are looking at them. Very easy.
Oh yeah, and get the real sticky kind that you cant peel off without destroying the package.
Anon, That sounds like a great Idea….
I never t hought about that…hehe…
Happened to us also, 4/11/09. I applied an application to my pug. Within an hour she was showing signs of nervousness, within two hours she was in the closet and would not come out. I bathed her, ended up taking her to the emergency vet at 4am Easter morning. After 5 days she is almost herself again. Even now she will shake like she is wet when she gets up from sitting. I am angry at Petsmart and Sergeant’s for selling this. Frustrating also is that I put a review on Petsmart’s web site for the product, and they have not posted it. I think everyone that had a problem should write a review and post it, but be careful with the language and don’t give them any excuse not to post it. They may be in trouble if they only post reviews that don’t discuss physical reactions, a bias for the product. Why are they offering that “service”, they offer it to help people be able to be informed and make product decisions, right?
Laura P….I did also put a review on every online Pet product web site I could search up, including Petco and Petsmart. I didn’t check them all but I did check the two I mentioned and neither of them posted it. The language was not foul or hateful because I knew they would have an excuse to not post then…I simply stated that it made my dogs very ill and gave it a negative rating. This should serve to show everyone that these ratings are PURE BS and never to trust them. They apparently only post the ones that they like.
sign the petition at http://www.petitionspot.com/petitions/sentryproXFC
I am so thankful to drfaulken. I applied the SentryPro on my dog on Sat 4/18 around 12 noon. Left the dog with my best friend overnight & picked him up the next day 4/19(Sunday) at 2pm at took him home. He displayed all the signs folks described above and running around agitated, licking at air, shaking/shaking/shaking and NOT WET, and most horribly he went into the bathroom and stayed from like 6pm – 10pm and whined and I was a hot mess. I gave him a bath thinking it had to be the flea and tick stuff at 10pm. Made it thru the night with him restless and whiny and me feeling like S—. Took him to the vet today/Monday and mine was like everyone else’s above, really didn’t know much. THANK GOD for U guys. I gave him another bath today and gave him a children’s Benadryl and he is sleeping peacefully for the first time. I was so bothered that I started searching online and well you know how i got here. I signed the petition and wish I could some azz for what I have put my 9lb Miniature Daschund through, I cannot tell you the confirmation, relief, peace of mind (did I say relief lol) I have now reading all the above because with luck and what you guys state above I feel like JUST MAYBE I didn’t kill him, ya think?
We bought SentryProXFC at PetSmart and applied it to our Beagle “Daisy” in the late afternoon yesterday. Almost immediately her breathing quickened to a scary rate, her eyes looked glassy, and she grew extremely restless and fidgety. She could not sleep all night and kept us up with her extremely rapid breathing and restlessness. I thought sure she was going to die of a heart attack. My wife finally tried to wash it off, but it had no noticeable effect, and we lived through the night from hell. We threw out the remaining vials and will never use this product again.
Purchased this dangerous product from Petsmart yesterday. Treated my mother’s three year old Papillon last night with the Sentry Pro XFC (mother left her Frontline at home and this was a temporary fix). Washed him early this am. Same symptoms posted above have occurred. Called Sergeant’s hotline. Was informed to take him to the vet. Blah blah blah. Then I googled the product and found this site. Thanks to drfaulken for starting this, and to whom ever started the petition. What a horrible and dangerous product. Don’t they do animal testing with this stuff? Attempt of humor aside, I hope Boeuf (pronounced Buff) will be fine. All of your posts have brought us information and comfort. Many thanks.
My 5-yr-old Lhasa Apso developed a flea allergy over the past year since we moved to Texas. She was up all night Saturday 4/11/09 scratching with a bad rash. I have avoided flea treatments and used flea baths instead, but she was so miserable I ran to PetSmart on Easter and bought Sentry Pro XFC, which was the most expensive flea treatment on the shelves, and the employee there recommended it over the regular Sentry. Applied it around noon along with some cortisone lotion and right away she stopped scratching. She seemed fine.
Well, went to my parents for Easter (took my dog with me) and a few hours later my dog was licking the floor, licking the carpet, and could not sit still. She was panting and dry heaving. I was concerned, but I thought she had eaten some food off the floor somewhere and it was bothering her. When we got home late that night she was still restless and dry-heaving, and I was getting more and more worried. Finally I Googled Sentry Pro XFC and thankfully found this Web site. I bathed her Dawn, gave her some tuna water (I didn’t think it would help but knew it wouldn’t hurt), and gave her some Benadryl. She did not feel better immediately, but she fell asleep in the closet a few hours later, around 3 a.m. and slept until 7.
I talked to the vet at 8 a.m. the next morning, and she said all these OTC flea things are bad. The only thing we could do was bathe her morning and night and give her another Benadryl that morning and night. We didn’t need to bring her in unless she was having seizures, spasms, or had stopped eating & drinking. Fortunately she did not have those problems–I would have taken her in immediately if anything like that happened. By Thursday my dog was pretty much back to normal, except for some sores on her back and in her long ears where the stuff touched her skin (I think it burned her ears when I washed it off her). I used Vitamin E on the sores. Now almost 2 weeks later she is completely her old self.
What a nightmare. I was so mad at myself and on edge, worried she would have a seizure. Thank you for this site for helping me recognize what the problem was and knowing how to deal with it. I have already taken the stuff back to PetSmart, got my money back, and told them the problem, but now I need to do some letter writing. People need to know how dangerous this stuff can be. I certainly had no idea–the reviews on PetSmart’s site didn’t warn me, and I thought they would! Silly me. All of you have my sympathy. Thanks for sharing your stories.
I also have to share my story after treating my Jack Russell/Pug today with this garbage. She was scratching at it relentlessly, panting, and I finally washed it off of her with her puppy shampoo. I came back a few hours later and she was still suffering, so I washed her twice with dish detergent. She appears to be somewhat back to normal, the panting has stopped, and she isn’t scratching at the spot anymore. This stuff is the worst, and the people who market disgust me.
I feel absolutely awful for putting my poor girl through that. I know I will be up with her all night, making sure she’s ok.
I got this SentryPro XFC product, and applied half to one of my dogs and half to another, then used a full app on my other two dogs (all 4 boxers), I gave it to them at night and went to sleep when I woke up my youngest (9 month old boxer) was shaking and its rear legs (like being bit) would jump up and she had a hard time walking, so it was 12 hours from application before I saw my dog suffering.
After reading this I took my dog into the show and washed her 3 times and sat in the shower for 30 minutes, but since I didn’t do this for 12 hours after the app I hope she will recover.
All six of my dogs adversely reacted to this horrible product. Thanks to everyone who has written because your responses helped me to treat my dogs during this awful time. The Dawn dish soap bath helped as well as constant benedryl. I called the emergency number on the back of the package and the lady said to use the Dawn and to put Vit. E on the spots where I applied the poison. My kids are still shaking their heads and ears and scratching where the poison was, but they are getting back to normal, thank God. I took the package back to Tractor Supply and got my money back. It should never have been on the shelves to begin with and I am telling everyone I know not to use it. Thanks again to everyone for your help. I pray no one else’s babies have to suffer.
Follow up (from Post 500). I wrote to Sergeant and got the standard reply, but with an attchment to complete about the event.. So today I’m mailing the form back along wiht copies of the receipt of purchase and the vet’s bill. We’ll see. Hank has been fine and appears to have recovered completely. I’m ordering a cedar based flea repellent today. I’ll report what I find.
Follow from POST 523
I showered with my boxer letting hot water run down her back and used my baby shampoo 3 times, within 2 hours she was alright, but that’s because she suffered during the night while I was asleep.
My other 3 boxers were ok.
When i called the number the person said she had never heard of any adverse reactions to their product. What a lie!
Four greyhounds given the product as per instructions – no licking of one another – but rapid onset of symptoms. One started dry coughing, three drooling within an hour, one developed a twitching in left hind leg – like uncontrollable kicking motion – two became extremely restless and would not settle. Sergeant’s needs to get this product off the market – no other option. All stores selling it need to remove it from the shelves NOW.
I have a Bichon Poo and wished I would have researched this first. I also was a Frontline user and wanted to save some money. Never again. After about 2 hours we noticed Lela running around like she couldn’t sit still and trying to itch the affected area. Finally, I decided to give her a bath. We used my shampoo for color treated hair–worked great. She still seemed to be licking at the air, so we let her outside to see if she would eat grass and throw up. She ate some twigs off of a bush and then my daughter said she always throws up when she feeds her pepperoni(the kids know better than to feed her!)I fed her a couple of turkey pepperonis and a few turkey meatballs. She has finally settled down and seems to be sleeping comfortable. I also rubbed just a little benadryl on the spot where she seemed itchy. I’m going to keep an eye on her tonight. I too am disappointed that I tried to save $10 on Frontline. I will never do this again. I’m going back to Pet Smart tomorrow to get my $$$ back and also filing whatever complaints I need to to get this off the market. No excuse for this!
Update on Lela. She is much better today. She slept a lot last night and today. I’m thinking this is because I rubbed benadryl into the spot where she was itching. I did give her a second bath with Joy dishwashing soap. I brought the rest of the Sentry product back to PetSmart and told them what happened to my dog. I don’t think it made a real impact though. So sad that more dogs will probably endure this.
My story is just like most. Gave Sam our poodle mix this treatment, saw side effects and luckliy found this info and washed him many times fairly early on. Stayed up with Sam as he has been quite miserable. I did call the numbers for Sentry Pro, and our emergency clinic. At least everyone is concerned and helpful.
I have created a Group on Facebook, called “Dog Owners against Sentry Pro”. If you have a facebook account, and want to join in and share your stories to raise awarenes, please do so.
Thanks,
I tried to find your facebook group and its not there………….
There are no results for Dog Owners against Sentry Pro. Make sure all words are spelled correctly
Tara,
My apologies. I think I got the name right, but I think it was created with default permissions and so you could not see it.
Can you please try again? I just opened up the permissions, and hope, being my first group I created in Facebook, that I doing this all correctly.
Problems with SentryPro XFC flea and tick medication.
Well another sucker was taken in. I bought this product Saturday and applied it to Ben our 10 yr old Shitzu. Same symptoms as have been described hundreds of time here occured.
When they started I looked for info on Sentry Pro reactions on the WEB. While I was doing that my wife had already started washing the stuff off of him.
Once I read the postings I was so mad that I poisioned my dog. But, happy that I got good info and fed him tuna juice and benadryl. Also called the Vet and he told me what to watch out for that would require us bringing him in. After a sleepless night Ben rebounded well and appears to be fine.
I was so mad after reading all the sad stories and the response from Petsmart and Sargents that I e-mailed the investigative reporter at Channel 5 in Boston with my story.
Today Ben and I were interviewed by her for an hour and she is going to run the story in the next few days. She being a dog owner was genuinely upset at hearing my story and many of the contributers to this site.
Maybe this will help get the product off the market, but we are dealing with some greedy bastard companies who are making big money on this.
I am goimg to write my Senators and ask them to put pressure on the FDA to speed up their re-evaluation of this product and get it off the market.
Mike S.
glad to hear your dog is going to be OK. Good job on getting the press. That’s more than a lot of us were able to do. Sounds like you caught a sympathetic ear. Please let us know if it airs (would be great if you could post it somewhere for all of us to see!).
and finally….
please sign the petition…..
http://www.petitionspot.com/petitions/sentryproXFC
Our 5 year old 50 lb mixed breed dog, Sandie, became borderline insane after we applied Sentry Pro XPC an hour beforehand.
THIS IS POISON to your pet.
I called the ‘hotline’ number, but they work for the company.
It has been 48 hours at this point. I have scrubbed her down at least three times. She still walks in circles, scratches, and bites herself for no reason. She was sitting in our cat’s litter box like she was insane.
Sandie has been by my side since the day we adopted her. I know my pup. This medicine harmed her. She can’t tell me how she feels, but she shows it. It is HORRIBLE.
Please don’t put this on your pet. And SHAME on the company that continues to sell this POISON.
Two Quality News Reports regarding Sergeant Sufferers and their Pets:
http://www.nbclosangeles.com/news/local/Pet_Product_Investigation_Los_Angeles.html
http://wkytarchives.com/watch?v=3499
Please log your complaint on Consumer Affairs Website to warn others and so that their Lawyers can help us!
http://www.consumeraffairs.com/pets/sergeants.html
Thank you!
Lorraine a Sergeant Sufferer
Lorraine a Sergeant Sufferer for Life
Add another poor puppy to the list of victims…
I got a 1 year-old Lhasa Apso friday night as a companion for my boston terrier-shih tzu mix. Saturday morning, I noticed the poor little guy had fleas, and since the only frontline I had on hand was for dogs 20-40lbs (he’s only 10lbs), I went to the vets to buy some more. Unfortunately, the office was closed, and I stupidly went to Pestmart and bought SentryPro XFC.
Within an hour of application, he started barking, whining, jumping like he was being bitten, pacing around the apartment incessantly, etc…
Thankfully, I found this site and followed Mike’s instructions and got that crap off him ASAP. It’s taken almost 48 hours, but he’s finally back to normal.
From now on, I’m sticking to Frontline Plus, even if I have to live with fleas for a few days. This garbage just isn’t worth it.
Update; Sentry Pro XFC;
A producer at Channel 5 in Boston sent me this EPA update. Spot on Flea and tick products are going to be invesigated in a somewhat priority manner. Here is the link;
http://yosemite.epa.gov/opa/admpress.nsf/eeffe922a687433c85257359003f5340/cb98fe802d1162a78525759a00686ef0%21OpenDocument
Anyone who has had a problem with Sentry Pro xfc should notify them. It appears that we are buiding some momementum based on this web-site and all the different complaints that have occurred. Keep up the good work and get this stuff off the market.
Mike S, Boston
Since My Problem,
I have researched that most all Flea products use neural killers which can not only cause neuraological damage to your pet but over time to you as well, even with Bio Spot I worried about using their products because of the effects of the neural chems.
THANK YOU SO MUCH TO ALL OF YOU!
&
My condolences to those who may have lost a very important member to their family.
Luckily i found this article after it only being on NOAH (my west highland terrier) for 3 hours or so. he’s 8, but 2 at heart. And He’s like my lil brother. Knows all his toys by name, Even knows if he shakes his head (with his collar on) it will wake me up. So as soon as he ran to me and stared at me like WHAT DID YOU DO TO ME!? i knew something was wrong.
Called the Hotline. Woman Deseray was very nice and helpful (i was kinda mean at first cause of my panic state i was in.)
She suggested the Tuna remedy, Palmolive Soap for his bath (2 washes back to back is a must) and then Vitamin e oil on the spot where the Product was used to sooth the skin and tingly reaction.
Literally, from going into the shower, he went from being 8 to 2 years old again. Thank you all for helping me find my way in the right direction.
Jason, Chicago, IL.
my dog i currentley shaking in my arm becouse of that damn shitty off brand stuff plz pray 4 her
May 8th 2009 7:45pm I am so grateful to know that most of the animals recovered from this horrid experience. I too fell victim to the ad on the Sentry Pro XFC package which claims to work better than the higher priced flea medications. I used this product on my 2 mini dachsunds last night about 8:30. I really didn’t notice a problem until around 2:30 am when my female Lexi became extremely restless and started hopping around the bed (she sleeps beside me) as if she was being bitten. She also kept coming up to my face and laying her nose against my cheek as if to tell me she was sick. I turned on my light and saw a very strange look in her eyes. I also noticed large wet spots on my comforter. Within minutes my male Dachsund Dash displayed the same behavior only he was whimpering. I immediately retrieved the package and called the Sentry Hotline. I was given the same instructions on bathing (3 times) in Dawn and using Vit E and cold compresses on their backs. We did not go back to sleep and I watched helplessly as they suffered. I was smart enough to use Benedryl ( a half tab or 12.5 mg) to help calm them. I was sick over what they were going through and they are still under my constant watch. I too was told that they were overdosed. They have calmed and are eating and drinking but still have some head flinging and shaking off like they do after a bath. This is a horrible product and should be pulled immediately from shelves. Please do not think that a cheaper brand in local stores is as good as the vet recommended products. I thought saving a dollar was a bargain for a good flea control med. I was fooled at the expense and suffering of my animals. To sell this product is cruel and inhumane to say the least.
Last November 2008 it was time for Willie, Sid and Bay-Lei’s tick/flea application. Instead of purchasing Frontline I chose Sentry Pro XFC because of the packaging information and because of price. I have always used Frontline on my dogs but at that particular time I was feeling a budget crunch.
Well as destiny or that naggig feeling would have it, I checked the boys for fleas, eggs and ticks; they looked clean and I was hesitant to use a different F/T med on them and decided to give them a break from the chemicals for the winter.
Now it is May and the ticks are out in force, time to protect the boys. My husband asks me if we have f/t med on hand to apply to the boys and I said yes, I purchased some last fall. He wanted to know what brand, no it was not frontline and he said read this article in today’s paper
http://kennebecjournal.mainetoday.com/news/local/6308832.html.
If you don’t read this article, here are two important quotes from it, “In 2008, the EPA recorded about 1,300 major incidents associated with spot-on pet products. About 1 percent resulted in death.”
“It’s the kind of situation that concerns the U.S. Environmental Protection Agency, which announced in April that it’s intensifying its evaluation of all registered spot-on pesticides, including Frontline, K9 Advantix and Sergeant’s products.”
So the long and short of it is, I saved my boys from some very nasty pain and my deepest sympathy to those pets that have had to suffere. Spread the word.
Sentry Pro XFC Update
http://www.thebostonchannel.com/video/19425432/index.html
Last week I came to this site which helped me care for my dog Ben who had a severe reaction to Sentry Pro XFC. After my experience I contacted the Channel 5 Boston TV Station’s Investigative Team. They interviewed me and Ben and ran an excellent piece which was the most viewed segement on their web site . The reporter e-mailed me Friday and told me that the EPA is speeding up their investigation of Spot On applications. They did some nice background work too.
You can see their work by clicking on the link above. I was told by the reporter that the station is being swamped with e-mails citing the same bad experiences that we all had on this site. They are being told to contact the EPA as well.
Bottom line contact the EPA with your complaint. Write your Senator or Congressman as well. They are dog owners too. Keep the pressure building that started on this site. I think we are doing something good.
Mike S. Boston
All- After my dog’s problem I contacted Sergeants and completed a form that they sent me about the incident (#500). Yesterday I received a letter from the company offering to cover the cost of care adn re-emburse me for the product’s purchase price, with a caveat that I sign and mail (snail) a release. Stating “release and forever discharge Sergeant’s Pet Care Products Inc.,all related entities and their respective directrs, officers, employees, and agents from any claims whatsoever arising from an accident, incident, occurrence or loss…” . No big deal so far, but then; “I agree not to make any oral or written communication which disparages or effects Sergeant’s reputation of or otherwise working in any way to the detriment of Segeants.(!) I do not include the full text since it probably was adjusted to identify the receipent. It’s basically a take the money and shut up letter. Has anyone else received such a letter, adn what have you done?
Jim: in my case I did not complete the form because I could afford not to sign away my rights. My vet bill was only $200. I chose to keep my future options open in case there is a class action. Also, its worth it to me to be able to continue speaking out in our fight against Sergeant’s. We’ve got them on the defensive now. They are trying to silence this group in particular because we are finally making headway as you can see by all the recent press. They will never silence ME, I can tell you that. I owe that to my Dino who suffered needlessly in his last days because of this poisonous crap.
People should continue filing their complaints with the EPA.
I’ve also put together an online petition. Unfortunately I put it together in the latter part of this battle and missed a lot of signatures. If any past users are subscribed and receiving this communication it would be great if you could visit my online petition and sign it.
http://petitionspot.com/petitions/sentryproXFC
I have made a complaint a while ago and I have not received anything from them…I wouldnt sign anything if it were me…just my opinion.
Thank you all for posting. In an effort to save money I ALMOST bought one of these type products for my 7 year old Pug. Thank you for sharing your stories and saving my little babe from undue stress and complications.
Actually I used to work for a vet, and I’d never heard don’T use anything other than frontline… HOWEVER I have heard and have LONG followed don’t use anything from HARTZ. I won’t touch a flea product or anything else that’s made by hartz. I’ve used several other non vet supplied flea meds, and while most vets say it’s best to use their products and often they are better, I have NEVER heard on say only use this all others are toxic. With any chemical you have to be careful and of course there is always a possibility of a reaction.
Wish I had read all of this a couple days ago as we just put this crap on our dogs last night. Will it do any good to give them baths later than twelve hours?
If I lose any of my dogs, I will seek legal council and start proceedings against Security.
pissedoffdoglover:
you MUST wash the crap off no matter how long it has been. It is designed to remain on the skin for several months and is therefore very oily and hard to wash off. Use DAWN liquid dish soap and give several bathes. Others have also used vitamin E oil and Benedryl (sp?) to help soothe the dog. Give plenty of water and observe your dog. you may have to bathe again after a few days. If the dog seems to be spiraling down and does not improve get it to a vet.
After you’re convinced its off and the dog is out of danger you may want to bath again with an oatmeal bath as the dawn can be drying to the skin. Make sure when you bathe that you get it off completly as it will run off the back onto the legs and underbelly. Dont under estimate the bathing aspect of treating your dog. it is very important. Good luck to you.
Hey guys I’ve started using a product called Cedar-al, which uses natural red cedar tree oil to repell fleas, tick, etc.. It works like a cedar chest to keep bugs off. It smells kind of like fresh cut wood, a scent I personally find pleasant. No fleas on the dogs yet. If anyone else has had experience with such a product, I’d appreciate knowing how successful you were. After reading up on all these pesticide based products, I’ve decided to avoid all of them, they just seem dangerous to both the dogs and the family. And to Mike P. Thanks for your comment, it confirms what I suspected. I’m keeping Sergeant’s letter, and I’ll eat the vet cost (ours was only $77). The day will come….
We gave Sentry Pro XFC to our dog today & she is VERY SICK, foaming at the mouth acting crazy etc… My husband is taking her to the emergency vet right now & when we called before they said that people come in with there pets many times a day for the same reason. This product is poison !!!!!-DO NOT BUY.
I am so mad I bought this stuff. I usually buy Frontline but grabbed this at my local petsmart. I applied it to my 2 boston terriers on a thursday and everything seemed fine. But by sunday they were scratching and having reactions. I’m so mad I didnt do a search for the product first and just applied it. We went to the vet and they gave them some shots and some meds. We have to keep an eye on them. The one wont even let me pet her unless its real gentle she kinda scares away. I criied in the vets office I felt like such a jerk that I did this to them. Me and my wife drove by petsmart today and I told her I was so mad at them for selling that POISON that I wanted to drive my truck right threw the front window. I honestly dont think I will shop there again. At least not for a while. We dont have kids and these dogs are like our kids. Please spread the word about this product and the fact that petsmart could care less about peoples pets.
Horrible!!!! Same thing happened to our dog. Please spread the word. I called Sergeant and made a formal complaint about the product, filed a claim with the better business bureau, called petsmart where we bought it, and made a complaint to petsmart’s corporate office saying they need to take this product off the shelves.. PLEASE DO THE SAME!
OMG, my mini Schnauzer was going nuts. We applied this sentry pro xfc around 5:00pm. We were out doing yard work and she seemed fine. Then a few hours later she started running around the house, digging at the carpet and panting. I thought maybe the fleas traveled to her rear cause she was trying to scratch or reach her rear to chew. She just started going nuts, i told my husband, “maybe it’s burning her back go wash that stuff off!” i got online and found a site on a different flea treatment with these reactions and they said to bath the dog with dish soap cause of the degreaser. So we did and she finally settled a bit and went to bed. I hope she’ll be better in the morning. I will never buy anything other then frontline from my vet again…never. Thank god we didn’t put it on the other dogs yet.
PS: When i read the back and it says under “First Aid” Rinse skin immediatley with plenty of water for 15-20 minutes, i thought why would you put this on your dogs skin if a person has to rinse immediatley? If swallowed call poison control…so why would it be ok for a dog to lick it? Take this crap off the shelves before it tortures other babies.
I wish that I had researched this crap before using it. One might assume that products purchased at a reputable pet store would not harm pets. We used it on our 9 month old Shipoo, and he has been having the same symptoms that have been described here. I will be contacting Sentry and giving them a piece of my mind, as well as going into every pet store that sells this poison, and letting them know that it should be taken off the shelves. I can’t believe this product is still available!!
I had wrote previously about our mini schnauzer. At 3:00 in the morning she was still in agony. my husband had a can of jock itch spray and sprayed it on her back it seemed to relieve it and she slept the rest of the morning. I have yet to take it to the pet store and complain and tell them they should remove this product. My poor baby.
It’s not just small dogs – i just used this stuff on a 90 lb. Rott & it was like she was nerve gassed. Scrubbing down a pissed off, half out of it dog of this size is no fun. I bought it out of ignorance thinking it was all the same. After reading all of this, I can’t believe this shit is still on the market.
Hello, I recently used Sentrypro XFC on my dog and he is reacting very strangely.
He started running in circles, jumping from bed to bed in my room and jumping from couch to couch in my living room.
My mother and I immediately noticed the difference and washed off the medicine immediately with baby shampoo and later with Dawn Dish soap (we read this and got the idea of the dish soap from a story above).
He is still acting strangely, but he is much more calmed down and we are going to visit the vet later today and see what they say. After this reaction we are NEVER GOING TO BUY THIS PRODUCT AGAIN! Judging by the reaction of this product, this is NOT a reliable product. We are going with Hartz and Frontline from now on, or which ever the vet would recommend.
I wish I had seen this web site before I use this on our dog. He only had the product on for about an hour before he had the same reactions as others. When I got home and saw the poor boy limping, panting, shaking,and hyperness I checked the package and saw the warning “if signs of sensitivity occur bath with lots of water’ so we started bathing him. Four baths in three hours. He only had this poison on less than four hours but even the next day is lethargic but doing better. I can not believe this product is still on the market with so many dogs having such strong reactions to it. It needs to be removed!! I will be contacting the pet shop I got it from and returning this crap and suggesting they discontinue selling it.Thanks to reading this post I gave my dog baths with dawn and the tuna water and its helping. Thanks for helping. Lets hope it will be taken off the market so no others pets have to suffer like ours.
I saw it still on the shelves at PETCO. I took it to the cashier and asked to have it removed. I was told they are a National Chain and cannot do that. I asked for a complaint form and was told they do not exist. The cashier “promised” to bring it to the attention of management. She did not even take my name. I told her she will kill someone’s favorite pet if they keep selling this product. Jim
This product gave my lab two chemmical burns in the spot where the product was applied!
I brought this to Petco’s attention, and they couldn’t do anything. This needs to be taken to the FDA.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
never buy this product!!!!
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This is ridiculous! All of these dogs affected by this product and it is still on the shelves? I am so sick to my stomach that I gave my dog this product today without knowing. I got it at Petsmart, and there was a little tag near the product that made it sound better than Frontline, so Itried it and used it today. Within an hour, my Bichon, Yogi, was running around trying to rub it off, and just couldn’t settle down – the usual story. He was outside trying to eat grass. I called the vet, but they just suggested I call Sentry to find out what they think I should bathe him with, which turned out to be Dawn. On the 2nd bath now and hoping symptoms will subside. Does anyone know what this product does to them? Is it burning their skin?
My dog (a Dalmation/Dachshund mix) is highly allergic to Frontline and other methoprene products, but tolerates SentryPro reasonably well. Perhaps you should consider test-patches with a new topical before using it for full effect.
Dean:
thanks for your suggestion. I’d like to point out we are not dealing with an allergy here…..this is a poisioning. Also, there is a difference between Sentry Pro and Sentry PRO XFC, which is poision, plain and simple. Specifically, the XFC version contains the chemical Cyphenothrin which is finally under investigation by the EPA. I’d take care to stay away from it if I were you. There are hundreds of stories here from people who all went through hell because of it.
sign the petition to pull this poison off the market at:
http://www.petitionspot.com/petitions/sentryproXFC
I purchased this crap at Petsmart. Just like everyone else within an hour my golden retriver mix Reese was scratching, rolling and biting at her back. I called the medical 800 line on the package. They said to wash it off with dishwashing liquid. My dog hates baths, but sat there to get this crap off her. A few days later, I was rubbing her and felt a scab on her back. Since she is a long haired dog, you use can’t see them. It was in the spot that I put the medicine. I plan to call then 800 number back and complain again. I returned the product to Petsmarts and told them that it should not be on the market. I signed the petition. Reese is family. This product is crap!!
I just finished reading about Sentrypro Xfc in the postings and was considering purchasing the product. I am glad that I did not for the sake of my dogs and cats. Can anyone tell me where I can purchase Frontline without breaking the bank. Does Frontline ever give discounts to people on fixed incomes? Who has the best prices on the internet? My email is as follows: dony13@att.net and I appreciate your help very much. Thanks again.
RE: Sentry Pro XFC
Oh my! Had we only researched this product FIRST before purchasing (6/2/09) and like another I read above, saw a card showing it to be better than Frontline & a few other similar products and thusly, it was purchased. Went home, applied to both my GSD’s and both, within 30 minutes, were in this crazy hyper-active mode with the most horrified look on their faces. They would not/could not sit still. Running around, rolling on the floor, lying on their backs, rubbing up against us and whining/yelping like never before. We have never been so scared/horrified/pissed off in our lives. What was going on?!?!?!!!!!! We immediately did a spot wash on the area that this horrible product was applied b/c our girl does NOT like baths. I noticed that her skin was so very red and she yelped when touched. This spot wash seemed to help but the scratching still continued so we gave them some Benedryl…that seemed to help and allowed them to rest thru most of the night.
They ’seemed’ better today (6/3/09) but our girl is still very much touch sensitive and whimpering still just a bit.
The product is going back to PetsMart TONIGHT for a refund. Then its full baths, like it or not, for both of them.
Tell everyone you know NOT TO BUY this or ANY of the Sentry/Sergeant brand products.. HORRIBLE-HORRIBLE PRODUCTS!
PS) we signed the petition.
well, add me to the list. I have spent the last three hours bathing my dogs and giving them benadryl. This stuff is a nightmare in living color. My dachsund is still scratching and my fox hound is doing the same. In fact, they both had three baths including Dawn and oatmeal. Kellie is still looking around like she is possessed but Spirit is lying in her crate. They both have had 10 mgs of prednisone along with the benadryl. This really should be taken off the market. Looks like a long night for me and them.
I recently purchased Sentry Pro XFC at Petco on the recommendation of one of the clerks there. I had always used Frontline but with today’s economy, who isn’t interested in saving a little money,right? Well, I put it on my dog, Lily, a Shih-Ziu/Poodle mix who is about 10-11 yrs old, at about 5PM. My husband and I went out from about 7PM to 9PM. Upon returning we found Lily was racing around, panting, scratching herself on whatever she could and drinking water like mad! When I let her outside all she did was eat grass. When she came back in, I put her on my lap to pet her and try to calm her down which seemed to work and then we all went to bed. At about 2 am, I awoke to hear her whining and whimpering in her crate. When I let her out, it started all over again and she was clearly in distress and agitated. I turned on the laptop and put in the name of the product and up comes all these posts! I thought, oh god, what have I done? I called the hotline number on the box and the woman told me when dogs get older they develop skin sensitivities, to bathe her with dish detergent, that ordinary human or dog shampoo wouldn’t do, and then break open vitamin e capsules and apply directly to the skin and give her tuna water to drink. So after bathing her off I go to the local 24 hr pharmacy to get vitamin e and tuna. After doing all this she finally began to calm down and now seems fine, thank goodness. I returned the product to the store and received a full refund but what the heck is in this stuff?! I will only use Frontline from now on and have told all my friends with dogs or cats about this experience and not to use Sentry Pro XFC.
Well,Thanks for the post, it help quite a lot. Got the Benadryl and the dish soap, but about 6am I had to take him to the vet anyways.
I just spent $562 on vet charges. I had to put my Chihuahua on an I.V to flush this poisonous crap out of him. Also run blood test since the vet says it could affect his liver, once in it the seizures come. The Benadryl covers the allergic reaction a bit, but does nothing for the poison in his blood.
So be careful everyone. I recommend getting pet insurance. I will get if after this.
Hello, I am a first time dog owner who is low on funds but wanted to take in a shelter dog, My daughter and I adopted Our Nia who is a Lab/schnauzer mix and is 5 months old. I spotted her first flea on Friday June 5,2009 after she spent 2 days not eating healthy and having bloody stools. I was told by my dog whisperer friend to get some dewormer, get the flea shampoo and spray the yard and house so I did and I felt pretty proud until Sunday when I saw 2 more. I went crazy because I do not like bugs. I ran to Petco Monday and was going to get the collars but was told to get the Sentry pro. I gave her another bath when we got home and cut her hair then at the sentry pro on her yesterday. However this morning I saw another flea on her. Does this stuff really work ? When can I give her another dose of something else like front line or the hertz stuff. I was told that fleas cause them to be stressed and have worms. They also cause me to be stressed. I love my dog so much. I am going through a divorce and she has been my best friend since it has all started. I am nearly in tears writing this letter because I really cannot afford to go to the vet but I may just have to do that to make sure my baby is OK. She has not had any of the symptoms your pets have had. I have been giving her the boiled chicken and some noodles with the chicken broth to keep her from being dehydrated and to settle her stomach. Now that her worms are gone I need to get rid of these little critters. I don’t want to over dose her with the flea medicine but she looks miserable scratching all the time. I HATE THESE Sentry PRO people and they should be out of business. I really don’t understand why the pet stores still carry their product. HELP How soon can I switch her to front line and give her the first dose? Does anyone know
We put Sentry Pro XFC on my healthy 8 year old chocolate lab and she had seizures or some type of neurological issues that caused her legs to stop working correctly and drown in a pool. This stuff is toxic and I can’t believe that I put this stuff on my healthy dog. I feel like I caused her death trying prevent fleas that weren’t even a problem! Don’t put this on your dog!!!!!!!!!
My parents also put this on their dog a month before and their dog flipped out, but they washed it off in time. If only I would have checked this site before I put it on my dog. I can’t believe that my children were near this awful product while they played with our dog too. Unbelievable that it’s still on the shelf. I thought it was OK and tested well since we bought it at Petco. I can’t believe our dog is dead!!!!!
It’s been about 36 hours since I put this awful stuff on my goldendoodle, Dudley and he’s finally getting better. We thought there was something wrong shortly after applying Sentry Pro, but left it on for almost 8 hours before washing it off. At first we thought he was just overly excited from playing in his pool. We finally figured out that he was having a reaction to the medication. I bought some Benadryl last night and that seemed to help with the itching and agitation for a while. After a nearly sleepless night, I jumped on the computer this morning and found this site. I was absolutely amazed to find the number of dogs who had the exact same symptoms! I’m so angry–at myself for putting this stuff on my dog and at the company that refuses to take responsibility for harming our precious pets. I’m so thankful that Dudley didn’t have some of the severe life threatening problems that some of your dogs experienced. Benadryl, tuna and several baths with Dawn are helping him get back to normal without the horrendous vet bill that we could have incurred. We would pay it somehow, but like with most people these days, it’s tough.
sign the petition to STOP this dangerous product…
http://www.petitionspot.com/petitions/sentryproXFC
BTW…I have written reviews of this product at both Petco and Petsmart’s web site giving it poor ratings and suggesting people search the Internet for information by using SENTRYPRO XFC as the search term (which would lead them right here). BOTH companies have not posted my comments. It seems you can only say good things about the product or they wont post it. This should show you how much you CANT trust product reviews on the web. They only tell half the story.
I used this stuff 2 weeks ago on 5 of my dogs. I had the same problem. They acted crazy like bugs were biting them all over. My dogs have never had fleas or ticks because they live indoors and I have always used frontline on them. Well Sergeants Gold was on sale at Wal-Mart and I thought I would try it. All dogs came out fine except for my 6 year old male Pom Mikko. His fur actually seperated from his skin. The size of my fist. He has a huge raw red swollen patch where his fur seperated. My vet has him on antibiotics and prednisone. They don’t know if it will stop. The fur around this area could be pulled right off too. It is very loose. We clipped what we could off. I can send pics later but he is very sore.
Rack up number 580! Another victim. Nonstop pacing, irritability, whimpering, shaking (as if wet), occasional snapping as if biting at something imaginary, cannot lay down. Using Benadryl and had a l o n g shower. Been 8+ hours since taking. Obviously the physical symptoms include actions at the site of application such as the scratching which can cause other medical issues. But, the most disturbing are the neurological ones.
I cannot say that I have ever seen a post last as long actively as this one and with so many victims. I will be doing my part to spread the word against this product.
Pepe, 1 1/2 year old Lhasa Apso. Hopefully I will not have to update this site.
I am so glad I found this information before using this product again! I applied it on my Golden Retriever, who has sensitive skin to begin with, but her symptoms were mild compared to what I’ve read here. She began to aggressively roll on her back in the grass to scratch, her nights were restless, and her demeanor went down hill. Just not her happy self. Two days later, not only did she have scabs all along her back where the product was applied, but a few of the sites had a small amount of puss! The hair easily pulled right out leaving irritated bare spots. Fortunately after squirting water down her back a few days her skin is less irritated, but the scabs are still there. This isn’t just my dog, she’s also like a child to me. No way would I subject my 5-year old daughter to this, I’ll be darned if I’m going to subject my canine daughter to it!!! I signed the petition! Our voices MUST BE HEARD!!!