By February 2, 2006

Restitution

Lady Jaye and I received a check from Global Resources today in compensation for the loss of our camcorder in December. Who the fuck is Global Resources, you ask? They are the business-to-business partner that linked up Costco with Sealy. Costco buys Sealy mattresses in bulk and resells them to their members. Global Resources apparently handles the delivery of the mattresses to Costco customers, and therefore was the last party to have the finger pointed at them during my claim resolution process.

Because my Panasonic PV-GS120 has been replaced by a somewhat inferior, somewhat superior PV-GS150, I won’t be able to get my exact model back unless I buy it from a closeout company or eBay. The GS150 is more expensive than my GS120. Fortunately, Global Resources stepped up and paid the replacement cost for my camera, instead of the lower price I paid to buy my GS120 from Costco. At this point I’m unsure if I want to try to find a closeout GS120 or spend the extra money to buy the GS150. The biggest advantage the GS120 has over the GS150 is the more precise array of CCDs, which are responsible for image clarity. The GS150, however, is able to record video in lower light. Which given one of the uses of the camcorder will definitely come in handy.

At this point, I’m not sure if I’m going to pursue anything additional from the parties involved. My plea for lawyer recommendations turned up little. I feel like Costco.com and Global Resources did a fine job of addressing my issue once they found out about it. The only thing that still bothers me is that if my local warehouse had followed the proper policy and procedure perhaps we could have done something about retrieving my stolen camera.

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