I hate talking on the phone and try to avoid it if at all possible. I especially dislike getting phone calls from numbers I don’t recognize, because I don’t know if I should pick up or not. About two and a half years ago I wrote about “whitelisting” phone calls as a way to avoid unsolicited marketing calls. I didn’t know this technology had made it into the mainstream until I bought the HTC Touch Windows Mobile phone. I purchased Spb Phone Suite call management software from Spb Software House as an add-on to Windows Mobile, and along came whitelisting. The “ah-ha” moment for me came when I realized that I could use phone profiles and whitelisting to only allow certain callers to ring my phone.

Here’s how it works.

  1. Set up a calling profile in Spb Phone Suite.
    I have multiple calling profiles set up through Spb Phone Suite. One profile is for work. I don’t want to receive calls while I am there, unless it is an emergency. All sounds for text messaging is turned off, but phone calls are left at full volume.

    With the “work” profile active, I used Spb’s call filtering functionality to reject all calls sent to my phone except those on my whitelist.

    http://gallery.drfaulken.com/main.php?g2_view=core.DownloadItem&g2_itemId=4414

  2. Go to Settings on your Windows Mobile device.
    http://gallery.drfaulken.com/main.php?g2_view=core.DownloadItem&g2_itemId=4409
  3. Go to the Spb Phone Suite settings.
    http://gallery.drfaulken.com/main.php?g2_view=core.DownloadItem&g2_itemId=4412
  4. Go to the Call Filtering options.
    http://gallery.drfaulken.com/main.php?g2_view=core.DownloadItem&g2_itemId=4416
  5. Add contacts to your whitelist.
    Adding numbers to the whitelist for the work profile was easy. I tapped the “Add” button and selected my contacts from my address book. I have my alarm company, Starbuck, and Stilts on the list.

    http://gallery.drfaulken.com/main.php?g2_view=core.DownloadItem&g2_itemId=4418

Whitelisting works like a champ. Calls from other people flash briefly on the display and then go directly to voice mail. Spb also allows me to send these callers a text message, but I have yet to set that up. The cool thing about whitelisting + profiles is that you can allow or deny the same number depending on your preference.

Spb Phone Suite is $20, and the whitelisting functionality is worth that price alone.