Funny how Facebook has become the Switzerland of instant messaging among my friends. Some of us were on AIM, some were on Yahoo! Instant Messenger, and some were holdouts on ICQ. Before, in the ICQ/YIM/AIM days, the client and the protocol were the same thing. If you wanted to talk to someone on YIM, you had to use YIM. There was some “openness” to the various protocols (although a lot of it was reverse engineering in the beginning), and you saw clients like Pidgin able to talk on multiple networks.
Then Facebook came out and folks started spending a lot of time on there. Eventually Facebook implemented its own instant messaging chat.
The problem with Facebook’s Web-based chat is that it was that you had to be on Facebook all the time. Furthermore, it was always a little flaky. Sometimes messages would get stuck in “sending” mode, and sometimes friends would drop on and off without reason. I also think a fair number of chats were terminated because a user would navigate — accidentally or on purpose — away from Facebook.
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